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Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

2.4 (596 reviews)
Closed 9:00 am - 7:00 pm

Services - Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

Vehicle battery testing

Check engine light

Engine oil light diagnosis

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Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Windshield wiper replacement

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Jane S.

Ask for Kay for an Outstanding Car Buying Experience! I had an absolutely phenomenal experience at Nyle Maxwell Chrysler Dodge Jeep RAM of Austin! I bought a 2022 Dodge Challenger R/T, and from start to finish, Kay went above and beyond to make it happen. When I first found the Challenger online, there weren't any photos yet because it had just been listed. I'd been searching for months for the perfect car, and this one turned out to be the car of my dreams. I reached out to the dealership, and Kay immediately sent me photos and a walk-around video. She had the car ready for us when we arrived, stayed late to answer all our questions, and was honest and transparent through the entire process. Kay worked incredibly hard to get us to the payment and rate we wanted--even with a ton of negative equity and only fair credit. The finance manager and team were just as fantastic--professional, communicative, and easy to work with. One of the most impressive things Kay did was personally drive the car to my house to test if it could make it up our steep driveway before we finalized the deal. Who does that anymore? That kind of dedication blew us away! The paperwork with Kristin was quick and painless, and the extended warranties were impressive. When we finally drove home, the Challenger was spotless, detailed, and everything I'd hoped for. If you want a dealership that will jump through hoops to make your dream car a reality, go to Nyle Maxwell! And ask for Kay! She's a woman of action who gets things done. As a female buyer, it meant the world to work with such a knowledgeable, genuine, and empowering salesperson. Thank you, Kay and the entire Nyle Maxwell team, for an unforgettable experience.

Claudia G.

We went in there to test drive a used Fiat that was advertised. It was a one owner vehicle that they had originally sold and then serviced throughout its life. Our salesman Isaac was friendly and no pressure, and the manager Bo immediately lowered the asking price by $500. We quickly received their best offer, and everyone was friendly and competent. No hours of back-and-forth ridiculousness, no added on "reconditioning fees", or making you sign on an X that you were going to buy the car that day - none of that terrible car dealership mumbo-jumbo that makes you want to scream. When we picked up the car, it was perfectly detailed and they didn't keep us there for hours trying to get us to buy extra things. All in all a very pleasant experience! Ask for Isaac, he was super low-key and knowledgeable salesman.

Fees

We recently visited Nyle Maxwell to see a 2020 Mazda CX-3 Sport (black) that looked well-maintained in the pictures. Unfortunately, the in-person experience was very different. The vehicle had several noticeable issues: * Strong cigarette odor inside the car. * Paint dots and marks on the doors. * Door fixtures stained with ash and scratches, which would take multiple deep cleanings to fix. * Trunk liner cover missing. * Car needed alignment (noticeable while test driving). * Rotors and wheels in major need of replacement/repairs, plus other mechanical fixes that would easily cost a buyer 2-3 months of expenses right after purchase. When we asked for the pre-conditioning report, the staff claimed they didn't have it--even though they're the same dealership that serviced it. Instead, the manager tried to justify the price by saying it was "the best deal" and blamed tariffs and sales trends for their aggressive pricing tactics. We also found out that their "best price" of $200-$300 less only applies if you finance through them. On top of that, they push a so-called "free lifetime warranty", but nothing is free. Their cars are priced above fair market value, and that "warranty" is simply built into the cost. And then there are the dealer fees. They presented a breakdown showing a Doc Fee ($225), License Fee ($108.50), Title Fee ($37.75), Road & Bridge Fee ($23), Inspection ($21.75), and Deputy Fee ($10). All of that was bundled into $426 total dealer fees. Other dealerships we visited charged around $250 total, so this was still inflated. The way it's presented also makes it look like you're paying a stack of mandatory government charges, when in reality it's just the dealership's internal fee package. To make matters worse, the manager demanded to see a comparable vehicle listing before even considering negotiation. By the time I found one, I realized just how overpriced this vehicle actually was compared to others on the market. The sales process felt pushy. Rather than addressing defects or negotiating fairly, the manager insisted it was already the best deal. Later, when another salesperson stepped in, she came across aggressive and unfriendly, which only made the experience worse trying to harshly sell their lifetime warranty. No girl. In the end, we didn't buy the CX-3. We found a better deal at another dealership, a 2021 model with 10k fewer miles, less damage, and a lower price. The difference in customer service was night and day. Nearby dealerships like Kia North Austin and Covert treated us with respect, were transparent, and actually listened. Takeaway: * Don't advertise a low price and then add inflated dealer fees on top. * Don't mislabel internal fees as government charges. * Don't sell cars with obvious defects and mechanical issues at inflated prices. * Don't fall for the "free lifetime warranty" pitch, it's baked into their inflated prices. * Don't make customers feel trapped by financing games. There's a reason this dealership has 2.5-star reviews and our visit confirmed it.

35', power steps with lighting, front bumper, and winch.

Wow, never thought I would be leaving a positive review for a car dealership, but I am so impressed! From the very start, communication from the sales team was great. I arrived at the dealership and my desired vehicle was waiting. After a couple hours I walked out with the deal and vehicle I wanted. I will say, who impressed me the most was Carlos, the accessories expert. They were able to get my accessories in the purchase deal, and yes that means I saved on taxes. Carlos walked me through what I wanted and with his knowledge we built my Jeep to best fit my needs. Love it!! Hope you have the same great experience I did with Nyle. And make sure you speak with Carlos before you close the deal, he can add any accessory you want!! Thank you Carlos and the entire Nyle team.

Broken truck useless engine needs to be replaced with just 851 on my ownership

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Horrible customer service. All contacts were very unfriendly, always in a hurry to get you off the phone and not helpful.

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Ask the Community - Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

Review Highlights - Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

I've purchased 2 vehicles from Nyle Maxwell, both from LJ, but the whole team is outstanding there!

Mentioned in 9 reviews

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Kia of North Austin - Pulling up

Kia of North Austin

(246 reviews)

Salesman and sales manager were great. Staff is great. However i didn't appreciate the 3rd party…read moreGPS tracker installed in the fuse panel. Had it removed. Kia's come w Kia Connect and Onstar so this was a tactic for repo. And in texas the dealers don't have to share tracking info. Shady!!!! I purchased the V6 Carnival. Has much of same amenities as my Tahoe but almost half the cost cheaper. Kia missed the mark from taking market share from the SUV community and men by failing to add things like a performance suspension, performance exhaust, upgraded wheels, a good stereo system, a performance tune and a hood scoop like Toyota. So i did it myself w my race mechanic. Kia is so undesired that even the aftermarket industry doesn't want anything to do with them. Just passing along the info.

While they do a lot here, getting in to see them and quick service is not one of the things they…read moredo. While I don't want a rush job, sometimes when it take 3 hours to change oil it just doesn't feel worth it when it is not much of a savings from other places. The staff is friendly but you have to put aside a half to a whole day if you want anything done here. They do offer lyfts they pay for up to a certain distance or miles and we do use that now and then, what happened in the past is you get a link that you click on that brings you to the tracking and information on driver. This time we didn't get that, we got a text 4 minutes out then nothing. After about 6 minutes we went back to ask and the driver cancelled. NO one told us, Kia or Lyft. So they put it again, we got a call this time when they cancelled and told a new driver was coming, they canceled and we got a new one. Then we heard nothing at all, no updates on new person or links or calls. We finally just got our own Lyft, they said at Kia it would be about 2 hours so we grabbed a bite to eat. It was longer then that, but the employee helping us was nice and the work was done and everything checked and the cost not insane. Still I feel as long time customers and this being not the first car we have gotten from them, we should not have to scramble and hunt down help for every little thing.

Nyle Maxwell Supercenter

Nyle Maxwell Supercenter

(48 reviews)

I bought a 2018 Jeep Grand Cherokee this month at Nyle Maxwell and worked with Jeffrey and the…read moremanager Raul. Overall, customer service was good and management worked with us to resolve multiple issues. I came in because I saw multiple grand Cherokees that I liked online that showed as available. When I got to the lot, none were still in stock. Over two weeks later they are still listed.. this seems like a sales tactic and was frustratingly misleading. The Jeep that we purchased had lots of dents and scratches. We ended up being able to negotiate for the repairs to be taken care of by the dealership and to pick it up once repaired. The biggest frustration with working with this team was a lack of communication once we left the dealership and were awaiting the car, which took almost 2 weeks. Pros: Jeffrey is not a pushy salesman and gives you space to look and decide if the vehicle meets your needs, there was a lot of teamwork among the sales team and management, Bob with finance is great, I was provided a temporary car to drive when my jeeps repairs were delayed and they even delivered it to me since I didn't have a ride Cons: frustrating to have to call multiple times for updates, some of the scratches we negotiated to have taken out weren't, Trailhawk sticker was taken off in order to replace the bumper but I wasn't told before and will cost $200 to replace+ labor to have put on, car was dirty and not detailed when I picked up (which was explained as being due to the work done).. was told I would receive a check in the mail to pay to detail it but haven't received anything.

Service department!! Great buying experience, service department is lacking in customer serviceread more

Apple Leasing - My purchase

Apple Leasing

(117 reviews)

Horrible service with their finance company, Ally Finance. There management won't call you back and…read morehelp set up the Commerical Accounts, at Apple, They will charge you a late fee for 1 day pass the scheduled date even though I have been trying to get it to work for 3 months. Ally Finace and Apple are horrible to deal with, RUN do not do business with this company. Once they get your business, they walk away if you have a problem! I'm going to report them to the Better Business Bureau!

Absolutely terrible experience with Apple Car Leasing. I purchased a vehicle from them with a clean…read moreCarfax and no visible issues at first glance. About a month after driving it, the paint on the bumper and fender started peeling, which I found strange. When I reached out to them, their staff was extremely rude, evasive, and dismissive, insisting they had nothing to do with it and that it was my job to ask if the car had been wrecked -- which I actually did during the purchase. The salesman falsely claimed later that he told me. I took the vehicle to a trusted body shop, and that's when everything came to light. The entire front clip had clearly been repainted poorly, without proper primer, and that's why the paint is peeling. The bumper had glue and zip ties instead of proper clips, and worst of all -- the airbags had previously deployed and been repaired, something they absolutely knew when they sold it to me. They intentionally hid this major damage from me, banking on the fact that it wasn't reported to Carfax. It's a textbook example of how some dealers manipulate the "clean Carfax" label. I even tried filing a lawsuit, only to be told I couldn't because I unknowingly signed an arbitration agreement required to buy the car. This is not just shady -- it feels like fraud. They sold me what was advertised as a premium vehicle, fully aware of its condition. I still don't know if my airbags even work properly. Please be very careful if you're considering buying from them. I wouldn't wish this experience on anyone.

Cedar Park Nissan - My initial reply

Cedar Park Nissan

(181 reviews)

Don't bother with any service contract or any service…read more They want you to make an appointment but sit there for hours waiting. Appointments are absolutely worthless and they don't value your time whatsoever. Spoke to somebody when I made the appointment and they did not even bother to mention is that the appointment is meaningless. ​​​​​​​​​​​​​​​

Posting my review here since Nissan removed it from google…read more This I am writing to express my extreme disappointment regarding the ongoing service of my vehicle at your center. My car has been in your shop since the end of January, and despite it now being mid-March, the situation remains unresolved. What began as a standard transmission repair covered under warranty has turned into a persistent and frustrating issue. Not only was my vehicle damaged by a technician while in your care--specifically due to a failure to ensure the door jam was removed--but I have also been told seven times now that the car is ready for pickup, only to arrive and find it still unfit for release. Furthermore, I am deeply concerned by the lack of professionalism I encountered during my last visit. When I asked to speak with Dylan, my service advisor, Alex, informed me that he was busy with a customer who had a "real problem." This dismissive attitude toward a customer whose vehicle has been held for nearly two months is unacceptable, whether he meant it or not. While the car may currently be drivable, I will not be taking it out of the shop until all damage is fully repaired and the vehicle is returned to its proper condition. I wish that I had a clear timeline for these final repairs and a prompt resolution to this matter

Apple Sport Imports

Apple Sport Imports

(161 reviews)

This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience…read morewas outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available.

Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine…read morewho has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry.

Apple Lease Returns - www.AppleLeaseReturns.com

Apple Lease Returns

(42 reviews)

I recently had the incredible opportunity to purchase a vehicle from Apple Lease Returns, and the…read moreexperience was nothing short of spectacular. From the moment I found the exact make and model I was dreaming of on their website, I knew I had to act fast. Calling them up, I was immediately greeted by Duane, whose friendliness and personable approach instantly put me at ease. This being my first time buying from a dealership, I had my reservations, but Duane made the entire process feel straightforward and honest. What heightened my sense of urgency was hearing through the grapevine that someone else was interested in the same vehicle but wasn't ready to make the purchase. Knowing this, I felt an immediate push to secure the vehicle that very day. This sense of competition added an extra layer of excitement and determination to my car buying journey. The excitement to see the car in person drove me to make a 40-minute trip north, and it was worth every second. Upon arrival, my decision was cemented - I had to have that car that day. What impressed me the most was the transparency with which Duane presented my financing options, a refreshing change from the usual sales tactics. During the inevitable wait for bank feedback, Janie's thoughtfulness in offering snacks and water was a small but significant gesture that made the experience more comfortable. Then, Juan took over to discuss the next steps, insurance, and warranty details with such clarity and openness, it reassured me I was making the right decision. Despite the dealership nearing closing time, and my needing to manage logistical hurdles to drop off my mom's car and return, Janie and Juan assured me they'd wait, no matter how long it took. This level of commitment and understanding from a dealership was unexpected and deeply appreciated. My mom, too, was delighted by the kindness and professionalism shown by Janie over the phone. Finalizing the paperwork was smooth, filled with friendly banter and laughter with Juan, marking a perfect end to the day. I can't express enough gratitude towards Apple Leasing for their genuine approach, making sure their customers are not only satisfied but also well-informed and comfortable throughout the entire process. Their willingness to go the extra mile, ensuring we didn't have to juggle multiple cars home, was the cherry on top of an already fantastic experience. This was by far the most comfortable and reassuring dealership experience I've ever had. It's why I've never made a purchase until now, as most dealerships in the past seemed shady. I highly recommend Apple Lease Returns to anyone looking for a seamless, honest car buying journey. I'm over the moon with my Q50 and only wish I could personally thank everyone at the dealership one more time for their incredible service and support.

Purchased a Ram Limited from Juan at Apple Lease Returns and I am very pleased with the experience…read more The price of the vehicle was very fair. They delivered the vehicle to me in the exact condition that they promised. This was a pleasant experience and I love my truck. Finance rates were also competitive.

Audi North Austin

Audi North Austin

(341 reviews)

I'm back at Audi because my car feels like it's riding uneven. After buying two tires recently I…read morewas just overly cautious. Terry, my service advisor, asked if a tire alert light had come on. I've responded no. He checked my tire pressure and everything was fine. It's always better to be safe than sorry. It's says a good day when you go into Audi North Austin and there are no issues...especially when there is no costs.

Audi North Austin -- this feels shady, and customers deserve better…read more I purchased what was sold to me as a brand-new 2025 Audi SQ7 for my wife's 50th birthday. Paid cash. Drove it home thinking I had bought a brand-new, clean vehicle through the Audi dealer network. Later, when I took the SQ7 to a reputable Bay Area paint protection film / customization shop, they stopped work and showed me that the rear tailgate appeared to have been previously damaged and repainted. The car is metallic black, but the rear tailgate appears to have been painted in a completely different black finish. It does not match the rest of the vehicle. What makes this even more concerning is that the vehicle's MMI/head unit still shows Audi North Austin as the dealer wallpaper, the vehicle came from Audi North Austin before being dealer-swapped to Audi Palo Alto. Audi Palo Alto only kept the car in the showroom till they sold it to me. From what I can see, this vehicle appears to have had prior damage and poor repaint work before I ever purchased it -- and none of that was disclosed to me as the customer. That is unacceptable on any car, but especially on a brand-new luxury Audi. If Audi North Austin had knowledge of this damage, then they should have disclosed it. If they didn't know, then they need to explain how a damaged and mismatched vehicle moved through their store and into the Audi dealer network as "new." Either way, this is not how a premium brand dealership should operate. Now I'm left dealing with the fallout, while everyone points fingers and avoids ownership. That feels like a shady business trying to pull a fast one, pass the problem along, and run from accountability. Vehicle: 2025 Audi SQ7 Audi case number: 07488900 Audi North Austin, do better. Customers buying brand-new vehicles deserve transparency, disclosure, and accountability -- not a damaged product passed along like nothing happened.

Nyle Maxwell Chrysler Dodge Jeep RAM of Austin - car_dealers - Updated May 2026

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