I would highly recommend Pacific Appliance Repair! Evan was…read morefantastic in diagnosing the problem, ordering the parts and communicating when the repair would be done on my washer. It runs beautifully!! Thank you!

After speaking with Evan...I decided to give him a shot. I retract my initial 1 star review and…read morenow give 5 stars...prompt, courteous, friendly, knowledgable. He was quick yet thorough, honest and did not try tu upsell but also gave hints and things to watch. I definately will use him and his services again.

Misael came outlast fall and serviced three appliances in my kitchen which were either not…read moreworking or having problems, the dishwasher, the microwave and the garbage disposal. He fixed the microwave after a part was ordered, replaced the gasket in my dishwasher which may have caused a major leak and replaced the garbage disposal. He was polite and efficient. I was very pleased with his work, but this time when I called (twice), he ha snot returned my calls at all. I find that very strange. I will mov eon to find someone else.

He came out to service a squeaky dryer. it was still working , just noisy. He replaced the part…read more After he left we put wet clothes in it and the drum refused to turn. We smelled a burning smell, like a motor overheating. I called him and he refused to come back (said he was too busy). Gave me the name and number for Emerald Appliance Repair. He knew what was wrong and had the part. Fixed it right away.

My front load washer had a pump failure, won't drain…read more After determining it was the pump that failed, not the motor, we called around for a specific Kenmore water pump. It was easily found on the internet but who wants to wait a week or more to see if you get the right part? We called around and the places we called referred us to Glenwood Appliance. So off we go.... I happened to bring the broken pump with me, I walked in and was greeted by a smiling young lady who asked what she could do for me. All I did was raise the pump and say I need a new one of these.. before I could tell her what it was, she said I have those over here.... Holy smokes, you kidding me?! I really like it when employees know their stuff! She brought out a small box, cut it open and BINGO! The exact make and model with the same part number even. This small shop had a factory part for a 5 year old front load washer, man what a relief! My machine broke down last night, tonight it will be back in action! The people here are knowledgeable and resourceful as she let me know that the next time I need anything, i should also bring the make and model info, just in case they can cross reference it with a part from another brand! Nice!

They fixed my ice maker and microwave quickly and reasonably. Friendly, professional service.read more

I recently had my oven's bottom element go out. I got a new element from Dons Maytag, but realized…read morethat wasn't the only part in my oven that was toasted. With the help from the team at Don's Maytag I was able to get a diagnosis of the problem and got a new control board ordered. I was able to get my oven up and running again good as new! Next time I need help with an appliance that goes out I will be coming back here.

Called about a part for a very old Kenmore dryer and the helpful parts guy found me one that he had…read morein stock. He set it aside for me and I was in and out of there in just a few minutes. Great knowledge and expertise for tricky jobs like mine.

Had a good experience researching buying a clothes dryer . The sales person Emma was fast and well…read moreinformed. She quickly gave me all key information on a dryer I needed. So, I could order through Home Depot . An item that they don't stock on their floor. I had spent the weekend going by stores and had sales people running other way when I tried asking them questions.

Do NOT have tile installed with them! They (tried) to delivered the tile weeks prior to install,…read morebut had them return them. When they did deliver, they stacked them flat on top of each other and piled the heavy grout on top! The crate was broken down and sagging. They broke about five of the bottom boxes of tile and had to reorder. Tile was out of stock so waited a MONTH for my floors to be finished. Had to hand wash my dishes because my dishwasher was outside until the floor was done! The ONLY saving grace was the impeccable, extremely professional installation company. Jason at Home Depot was fantastic! His female supervisor, in flooring, was awful! Such a rude woman!wish I could remember her name.

Time to replace the old worn out chest freezer. After 3 failed stops, I landed here at Kelly's…read moreAppliances. I wish I had just come here first as they had the right size model that I wanted at the price point I was looking for. Most importantly to me is that they had it in stock right now! No fumbling around with delivery schedules, just get it in my truck and let me get it home. Now it's in place and functioning beautifully! The store is a lot larger than I had anticipated and stocked with a huge variety of appliances, like everything any home would need. Walking in I was greeted and offered help immediately. No wasted time here as the staff are very friendly and helpful and walked me right to the unit I was looking for. This was such an easy and pleasant experience that I will come here first next time.

This store is ABSOLUTELY TRASH. We paid for a 5 year warranty. 2 years ago. Our washer is broken…read more Has been for months now. They came to fix it and couldn't weeks ago. Told us that we have to get a new washer cuz they don't want to fix ours and guess what? We don't get refunded for the 5 YEAR WARRANTY we paid for and we have to pay for a new one on this washer. So they just get to keep our money I guess. Now we've been told the washer won't even be here UNTIL NOVEMBER. I am telling every single person I know to never ever shop here and I'm going to trash them from every rooftop and social media account I have. DO NOT SHOP HERE. Or if you do don't get the warranty since they screw you over anyways and don't help you fix the problem. They're a trash ass store.

I called because my oven door was locked and I couldn't figure out how to fix the issue. They…read morehelped me troubleshoot what was going on and I was finally able to reset it with their help. They were friendly and very helpful. I will call them in the future if I have other appliance issues.

I called them because the igniter on my gas oven went out, they answered the phone and were very…read morehelpful in directing me to find the right part and said they would come out to replace it, (I actually ended up putting the part in myself because it's not that difficult) but when I told them I was going to try it they said I could call them if I had any problems and they would walk me through it on the phone. Good customer service is hard to find these days and I thought that was pretty epic! I would call them again and hire them if I had a problem.

I think Bob may have retired, but if he's still in business, he's your man. Good service. Great…read moreknowledge. Very personable.

I had a clothes washer making horrible noises. Kasey came over, did some work, including…read more"reattaching" the rear panel. Few days later, problem is back. I called and texted him a recording, but he then left for a week with no response. Called him after his return, left a message, no response. Did some investigation on my own, and the rear panel he said he had attached was still loose. Complete waste of money for his "service" visit.

Just another Best Buy, nothing too fancy but god damn I forgot how expensive technology has become…read more The Geek Squad is helpful and the employees are very helpful. I don't like buying from here but it's my go-to to get stuff fixed.

We came here to pick up the air conditioner my mom bought when their last one stopped working…read moreduring the SUPER HOT HEAT that is Eugene in July. I placed the order online and we did curbside pick up, and they had it ready for us to pick up within an hour. Super easy; the staff member checked my ID and/or my pick up number, put it in the trunk, and away we went.

Great customer service and selection. We brought in our lamps and the staff helped hand select…read moreshades that would work for them. They had a good assortment for each type which were different styles and eras.

My sister wanted a new light for her bedroom and I wanted to help. The selection here is extensive…read more And, we found the perfect light, but she has slanted ceilings. What to do? No problem. They have a full repair shop and were able to add an extension that swiveled. These folks are locally owned and extremely experienced and helpful. I had to recommend them.