If you need an appliance repaired, call this company . Evan returned my call immediately, showed up…read moreon time , and was very thorough in the service of my Viking Stove. His charges were very fair. He is personable, considerate of your floors, and explains the problem or adjustments . This was an excellent experience and I highly recommend this company.

Our Speed Queen washer started leaking profusely into the drum after a recent move. Amazing how a…read morebroken washing machine can grind a busy household to a halt. Evan was able to fix it in short order. He responded quickly via Yelp and scheduled a service call, and based on my description of the problem and the model number, was able to diagnose the likely problem and order the part ahead of time. He sent me a parts invoice electronically and I paid it. He texted several reminders of our appointment and was right on time in the three-hour window specified. Really nice and knowledgeable guy. Pricing was fair. He not only fixed our washer, he answered my burning questions about how our dryer is set up. He works on most major appliances so we'll reach out to him again whenever the need arises.

Very satisfied with the quality of repair and quick service we received. We feel the cost was very…read morereasonable. Would definitely call again.

Inspect and clean dryer vents…read more We appreciated that he arrived promptly at the time we agreed upon. The job was completed in a timely manner and was done to our satisfaction. Very well-mannered and friendly.

My front load washer had a pump failure, won't drain…read more After determining it was the pump that failed, not the motor, we called around for a specific Kenmore water pump. It was easily found on the internet but who wants to wait a week or more to see if you get the right part? We called around and the places we called referred us to Glenwood Appliance. So off we go.... I happened to bring the broken pump with me, I walked in and was greeted by a smiling young lady who asked what she could do for me. All I did was raise the pump and say I need a new one of these.. before I could tell her what it was, she said I have those over here.... Holy smokes, you kidding me?! I really like it when employees know their stuff! She brought out a small box, cut it open and BINGO! The exact make and model with the same part number even. This small shop had a factory part for a 5 year old front load washer, man what a relief! My machine broke down last night, tonight it will be back in action! The people here are knowledgeable and resourceful as she let me know that the next time I need anything, i should also bring the make and model info, just in case they can cross reference it with a part from another brand! Nice!

They fixed my ice maker and microwave quickly and reasonably. Friendly, professional service.read more

Called about a part for a very old Kenmore dryer and the helpful parts guy found me one that he had…read morein stock. He set it aside for me and I was in and out of there in just a few minutes. Great knowledge and expertise for tricky jobs like mine.

I recently had my oven's bottom element go out. I got a new element from Dons Maytag, but realized…read morethat wasn't the only part in my oven that was toasted. With the help from the team at Don's Maytag I was able to get a diagnosis of the problem and got a new control board ordered. I was able to get my oven up and running again good as new! Next time I need help with an appliance that goes out I will be coming back here.

Gaspar Verdugo: My experience today at the Home Depot located in Green Acres was incredible thanks…read moreto the attentive, professional, and kind service I received from Jay. He not only guided me to the products I was looking for, but he also helped me load several heavy bags of sand, accompanied me to the cashier to pay, and loaded everything into my car. Jay went above and beyond, always with a friendly smile. Thank you so much, Jay.

Looking for a closet bar, some shelf brackets and white boards…read more Found nothing, when I finally found a store worker was told all was out of stock. While this was going on, at least 6 employees were gathered with balloons, flowers apparently celebrating someone's birthday as the intercom begged for customer assistance in aisle 17. An absolute joke, I'm heading to Jerrys

Nice selection. We purchased a washer and had a very smooth time through the process. Set up a…read moredelivery quickly and that end of it was seamless. We're all looking for price/service/selection and Kelly's delivered on all counts. Recommend

We bought a high end washer dryer combo that lasted six months before the motor went out. Kelly's…read moresaid there was nothing they could do about it. They sent out The Appliance Hospital to do the warranty work. They took quite a long time to come out and evaluate the situation. They said the motor was shot and they would have to order a new one. When the new one came in it was no good so they had to order another one. This time it was the wrong motor. Again we are waiting. This happened three times so far and it's still not working and they in the process of pulling it in and out tore the expensive dryer hose and will not accept responsibility for it and even got rude with my wife over it. We are coming up on three months without our washer and dryer and Kelly's has been no help whatsoever. If I had bought it at Costco I could have at least returned it.

I called them because the igniter on my gas oven went out, they answered the phone and were very…read morehelpful in directing me to find the right part and said they would come out to replace it, (I actually ended up putting the part in myself because it's not that difficult) but when I told them I was going to try it they said I could call them if I had any problems and they would walk me through it on the phone. Good customer service is hard to find these days and I thought that was pretty epic! I would call them again and hire them if I had a problem.

I called because my oven door was locked and I couldn't figure out how to fix the issue. They…read morehelped me troubleshoot what was going on and I was finally able to reset it with their help. They were friendly and very helpful. I will call them in the future if I have other appliance issues.

I think Bob may have retired, but if he's still in business, he's your man. Good service. Great…read moreknowledge. Very personable.

I had a clothes washer making horrible noises. Kasey came over, did some work, including…read more"reattaching" the rear panel. Few days later, problem is back. I called and texted him a recording, but he then left for a week with no response. Called him after his return, left a message, no response. Did some investigation on my own, and the rear panel he said he had attached was still loose. Complete waste of money for his "service" visit.

Last week my computer randomly broke so I had to drive to springfield to get a new one. Makei was…read moreso unbelievably helpful working with all the things I needed. Very valuable team member!

I had a 3:40 appointment to get my phone battery replaced. I thought my phone was up to date since…read moreI had auto update on. So they were kind enough to plug it in to update. I waited over an hour and my service tech was helping someone else. I asked if it's ok to go to my car for about 20 minutes and was told yes and to just take my phone. I did what I needed and went back only to be told they had NO certified tech able to do the actual work. Which means I spent over 90 minutes waiting to be told I would have to make a new appointment. I had already drive. 45 minutes for this appointment and it was just a waste of my time and gas.

Great customer service and selection. We brought in our lamps and the staff helped hand select…read moreshades that would work for them. They had a good assortment for each type which were different styles and eras.

My sister wanted a new light for her bedroom and I wanted to help. The selection here is extensive…read more And, we found the perfect light, but she has slanted ceilings. What to do? No problem. They have a full repair shop and were able to add an extension that swiveled. These folks are locally owned and extremely experienced and helpful. I had to recommend them.