Excellent alterations work done quickly and kindly. Great service from great people at a very reasonable price. I take my special pieces and oversized bedding to this business for laundry with peace of mind. read more

Poor customer service. The laundry facilities themselves are fine, but the owner/staff member was extremely rude and unwelcoming. There are plenty of other places to do laundry where you don't have to deal with unnecessary hostility. I won't be back. read more

The location for me is convenient, and I have used the self service washers here without much issue other than the fact that they are filthy. The washers all have strong odors in the drum, the door seals are dirty, and the dispensers have caked on build up. I am using extra sanitizer in the hopes that my laundry is actually getting cleaned. The laundry also comes out quite wet once the cycle is done. I have not used their laundry services but for self service I would look elsewhere for sanitary reasons. read more

Usually we wash our clothes at home but now with a really tight schedule with doctor appointments, treatment and work were mostly out of the house more often so we temporary have to start using the laundromat. We arrived at the nuuanu laundry at 7:00 p.m while the value was expensive, almost $7 to use the washing machine me and mom forgot to get soap detergents. We were blessed that 2 samaritan people super friendly to let us borrow some free or charge though we were willing to pay blessed. It's a decent laundromat with plenty of dryers, but the downside is that this place needs more washing machines. They only have 7 washers i think adding 3 more washing machine's would make this place the best laundry place on that area of nuuanu, kalihi and liliha. read more

To start off with this complaint, I am a loyal customer at this business and come here ever 1-2 weeks, so I was appalled by the way I was treated. On 6/10/26, I used one of your laundry machines, which initially appeared to be functioning properly. After inserting my money and starting the cycle, I returned around the expected time the wash should have been completed, only to find the machine stuck on 22 minutes. After it eventually stopped spinning, the door remained locked and displayed an "ERR" (error) message. It took several minutes before it could even be opened, and my clothes were not properly washed--still mostly dry--indicating that the machine did not run a full wash cycle. I called the number on a sign that's actually in the facility and an older Korean gentleman answered then I began to explain the issue, but I felt rushed off the phone and that my concern was not being taken seriously. Shortly after, I attempted to discuss the situation with one of your employees (an older korean lady). Unfortunately, instead of helping resolve the issue, she raised her voice at me while I calmly tried to explain what happened. She insisted that I had to wait 24 hours to report the issue, citing a sign that I had never seen posted anywhere in the facility. She repeatedly said things like, "$7 isn't a lot of money," and "If it says 'ERR,' then you didn't spend your money,"--neither of which addressed the actual problem. Her behavior was unprofessional and dismissive, especially considering that my money was taken and the service I paid for was not delivered. To add onto that, they usually have: *Roaches everywhere *Missing tiles around the place *Broken buttons on most machines (has tape covering the buttons) *The machines will cause puddles and they just leave towels in front of the leaky machine, waiting for an accident *The sink I'm the back doesn't work well and on some days it smells like piss by the trash can If you ever lose money from this place, they'll spend like 10 mins trying to persuade you that it was your fault. If you know you're right, then stand your ground. I also recommend that your machines be regularly maintained and that staff be trained on proper customer service and conflict resolution. read more

Kinda in a rough area. Quite a few machines down. It seemed not enough machines to go around. read more

Needed 2 jeans hemmed before leaving on my trip. I dropped it off Wednesday and picked it up Friday at noon. $15 each. The Korean gentleman originally said Pick one next week but I urged him I needed it before Friday night. He was nice enough to say OK come Friday at lunch time! Kudos to Samchon(uncle)! Decent price and great quality! I live near by so now I have a go to place when I need pants hemmed. They are also a 24hr laundromat so if you're in a jam..come here. Alteration and other services I believe is just Monday-Saturday..counter is closed Sundays. read more

I liked it because it was a place I could get things done quickly. Don't expect a well maintained upkeep establishment. Use it for what it is and pick up after yourself and clean up responsibly read more

Came 9:30pm. $4.00 for Double load wash. $0.25 for 3 minutes drying. Few parking spots in the front. read more

Nuuanu Laundry - Sewing & Alterations Near Me - Honolulu, Hawaii

This is the first time going to a laundromat. I had one question, where was the coin exchange. Not seeing the tiny letters on the machine. The Korean lady that was working said "read it" repeatedly and pointed to the machine. All she had to say was this is the machine right here, this is it. She needs to work on customer service. Don't come here! read more

Cut and dry - it's a laundromat! They are decently priced and 24 hours! What more do you need to explain? If you suck at laundry, well that's your problem. But my laundry comes out clean like it's supposed too. Story time: I had to do two different loads, so I grabbed my two baskets out and put them by the washers I planned on using. It was kinda busy, but not too bad. Then I grabbed my quarters from the machine. I opened to check the two machines I planned on using and put the pods inside. I turned my back to load one in the washer, then I grabbed my other one to load. That's when some random lady shouts at me because she had her 1 white shirt in the load I was loading (color). I was so confused because I had put pods inside and knew it was empty and she was upset that I was using more than one washer. An older woman stated "Good for you! That's what you get!" As I turned, she wasn't talking to me! Then a gentleman (her husband I guessed) told the crazy lady, "Don't do that here! You're using how many washers for just one piece of clothing! You're wasting and we have customers waiting!" I'm glad I wasn't in trouble. The crazy lady just pouted in the corner acting salty. Kudos to the owners! To that stupid lady that tried to yell at me... let's not meet again.. or just go away! read more

Proper customer service. Korean owner/old woman is just plain mean--not nice. I walked up to the window/counter to ask a question. I said "hello" she turned around and had this scowl on her face. So I repeated, "hello" --she just stared me down. So, I thought perhaps she doesn't speak English, so I asked "do you speak English? "--still staring and she looked annoyed with me. I decided to leave considering she acted like she didn't care to have my business. For the record, my question was if it would be ok to wash areas rugs. Never got that far consider the extreme rude and lack of decent customer service. If there was zero star as she didn't deserve 1. Businesses are trying to stay afloat in this awful economy you would think they'd want more customers...not this one! read more

Decided to update my review and add a star based on the fact I've been here 3x in the last week and have made other observations which i think merit it. Weekday at 8pm, had a few other people doing laundry but i didnt have to wait for any machines. Parking was rough i illegally parked or you can park at walgreens and buy something and sneak over to do laundry. Weekday morning at 8am, i lucked out and got parking in front no wait for machines it was empty. HOWEVER..they started to fill the machines with laundry from Korean Airlines by the time my load was done at 845am majority of the machines were taken. Dont go here after 830am weekday it will be hard to get a machine. Weekday at 530pm got parking and had no problem getting a machine it was empty. I didnt get yelled at by a Korean lady thank god i think its the owners mother who is doing that:( they need to keep her in check or will continue to get bad reviews. They hired a polynesian lady and I've seen her cleaning up, emptying lint screens, sweeping etc.. So i think thats great. I didnt see any unfavorable people the 3 times i was there, just honest people doing their laundry. Hopefully my washing machine will continue to work but if it breaks ill be back;) read more

Nuuanu Laundry - Price list for dry cleaning and laundry drop off. Sept 2016 - Sewing & Alterations Near Me - Honolulu, Hawaii

Wow, I read some great reviews..so I brought my big area mat to them,, wow they r really helpful,, the Korean lady went over options of self wash or drop off svc.. Yes, she was very helpful..gets the job done!! Happy customer now read more

I've been a regular customer here for quite some time and i like that this laundromat stays open 24 hours. Their prices is reasonable. The coin exchange machine is located on the service side mauka of the place. They offer laundry services during the day, i have tried it only once but they were good. The owner is one funny lady i'll tell that and if you're here when she is, you should listen to her crack jokes. There's a few homeless people that hangs around here at night. Some of them would use the washers too. read more

Nuuanu Laundry - not busy tonight - Sewing & Alterations Near Me - Honolulu, Hawaii

Came here to wash my duvet in the commercial washer dryers. The pros of this laundromat is that it is 24hrs, conveniently located on Nuuanu ave and offer wash/fold services for drop off and pickup. The prices are comparable to some other laundromats (a couple cents cheaper too). There are security surveillance cameras setup that help monitor the place because it is open at all hours and the owners keep the spot well lit. A negative is the parking situation-There are only a few spots located right in front and street parking along Nuuanu Ave. They do offer 2 quarter machines if you need to make change. The waiting game: Most patrons load their washes and wait in their vehicles until it's done. If you're feeling hungry Sams and Bankok Chef are located next door. Overall, the wash and drying times don't take too long if you have something to keep yourself busy. I was in-and-out in about an hour. read more

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I love their commercial washing machines. The many times I come here, it hasn't been busy. I'm able to do two loads side by side all under an hour. The loads take 25 minutes to wash and another 24 minutes to dry. Their dryer goes by increments of 4 at $0.25 per 4 minutes so I spent $1.25 for 24 minutes of drying time which was enough drying time for my big load of laundry. read more

This place is awesome! Super friendly staff, helped show me how to use the machines and we had a huge coin jar that we were counting and the nice lady gave us some coin sleeves. There are so many machines, I didn't have to wait for any of them around 1pm. The parking is also very easy and there are a lot of spots. read more

Nuuanu Laundry - Sewing & Alterations Near Me - Honolulu, Hawaii

I get my laundry done here perfectly with their wash and fold service. I love Nuuanu Laundromat. I highly recommend them.

So I wash at home and used to bring my laundry to dry here at the rude laundromat. This is the second time the angry owners were rude to me. They asked me if my clothes were washed first before I use the dryer. I wonder if they ask everyone that that uses their dryers the same question. Always angry and rude. This will be the last time I come here and will tell everyone I know about the bad service. read more

Best on the island ! Clean reliable washers/dryers! Also offer washing and folding services if you don't have time to wash yourself . Definitely reccomended read more

Came here one night to do some last minute drying. Handy, but yeah I think the quarter consumption level was kind of high. Not sure I'd come here on a routine basis, but it got the job done that night. read more

Just move in around the area, Drove past this place a couple times and I finally went in to see if it's good. While I was grabbing quarters from the machine, an old Asian lady started shouting at me saying " no wash, no quarters" I literally just walked in, how am I going to wash with no quarters ? I'm a very nice understanding person but felt like she was judging me because of my clothing that I was wearing (long sleeve, shorts) she looked me up and down and kept repeating herself. " NO USE QUARTER MACHINE FOR MY CUSTOMERS ONLY." Worst experience ever. Yelling at another customer in the front of your other customers? BIG NO. Very rude. Small tight place to do laundry- barely parking. Had to park next door inside shopping center. !! PLEASE BE KIND TO YOUR CUSTOMERS. !! read more

My family has been loyal customers for 10+ years at this Laundromat. Kim & Dustin were basically my mama and papa when my grandma would send me to wash by myself (my grandma is a meanie) Although my grandma is a hell of a washer lol. She taught me to bring all of these item: -clorox wipes -lysol spray -2 rags -dryer sheets (Bounty) -tide -a cup of quarters -clothespins -hangers -and water First, you wash your rags. Then you go to the washer and spray the washer. Use plenty spray! (other peoples dirty clothes was in there brah!) Then, you wipe it down with one rag (your wash rag). Shake the clothes before you put it in the wash. Put your quarters in, let the water run, the 2 cap soap. When all the clothes is in, you grab the clorox wipes and you wipe the table you use! OUR table is the one to the left (if you're looking at the laundromat, the 2 tables) We've been using that table ever since lol. After you wipe the tables, you get another wipes, and wipe the baskets. Turn the baskets upside down and let them dry. After the clothes pau wash, you spray and wipe the dryers (with the other rag) and you put dryer sheets, THEN the clothes. When the clothes pau dry, put it in the basket and bring it to the table and fold. IF clothes need ot hang, you hang it and pin it with clothespins. BOOOOOM KANANI! Clean clothes! Kim & Dustin watched over me when I was small to make sure I could do everything by myself and made sure nothing happened to me. Now that I'm older I watch over them. I clean up everyones rubbish that they throw around. I let her know if anything happened. They're so good to their customers, and people take advantage. Pretty soon shes gonna start putting hours on this laundromat. It's sad to see that people are robbing them and breaking their machines. You cant get any better laundromat on this island! Take care of them guys! read more

Nuuanu Laundry - Been a loyal customer for 10 years. Kim and Dustin dont deserve this! Robbery! I went to school with this kid! - Sewing & Alterations Near Me - Honolulu, Hawaii

One of my fellow Yelpers recommended Nuuanu Laundry. That was a good recommend. I had some dry cleaning done and the job was as good as my former drycleaners who closed a few months ago. It was a challenge finding a new place- but worth the trying. I just went back again. They do both laundry and dry cleaning. The wash and fold was also a good price; they charge by the pounds; minimum charge $10 for 8 pounds. The dry cleaning pricing is par; compared to others but it was very very well done. They are also fast. A must try for anyone looking for dry cleaning services read more

I've been using this laundromat for almost 2 years now. I run my own massage business and have a lot of sheets to wash. When I first started out, I would take my dirty sheets and wash them myself at this laundromat. I wasted a few hours a week having to do this. Once I got more busy, I could no longer afford to spend 2-3 hours at the laundromat and then another hour folding everything, so I started using their drop-off service. Never looked back! Always on top of things and becoming a regular, the conversations are always enjoyable as well. I highly recommend this place for any of your laundry needs. Whether you do it yourself or drop it off for them to do. 5 stars all the way! read more

Nothing fancy but it had everything you need. There is a Walgreens, gas station, and restaurants nearby if you're a visiting. We had a car, which made this more accessible as a tourist. read more

They missplaced or stole my clothes. I have had 4 shirts stolen. All were custom shirts from London. I would take in 2 weeks of laundry and I was buying more shirts. Today I took in 10 shirts and only 6 were returned. DO NOT BRING ANY CLOTHES YOU WANT TO KEEP. In the past I thought I was missing shirts but I started to count them and I am 100% certain they did not return all my clothes. The "man/father" also will overcharge you for the clothes. Look at the weight and the ask the price per pound. The "man/father' overcharged me on several occasions. The price just conveniently came out to $60? read more

Nuuanu Laundry is excellent service and value. I have been laundering my comforters there for decades. Once in awhile I'll use the machines which r always clean and functioning. But, it's the comforter service I afore. read more

Indoor-outdoor laundromat. Not huge, not sparkly new, but clean. They have a variety of washer and dryer sizes, so, depending on how much clothes you need to wash, you can find your best bang for your bucks. The machines have timer displays, so you can dodge over to the nearby Starbucks or the small handful of restaurants to kill time while your clothes get clean. read more

Don't try this place , very pricey . Cost me 35.80 for 4 shirts . Could have bought new shirts. Husband is a jackass !

Went to do my laundry. Man came out yelling at me in Chinese. Beware of doing business here!!

Excellent service! Go above and beyond of the ordinary to help out. Helped me with a rather large vintage shaggy rug. Took three days to wash and air dry it. All for a very reasonable $30. Incredible really. read more

for businesses, this place is great. very convenient for us and the staff is always attentive and friendly and the prices are very competitive. I've never had a hard time finding parking. ***pro tip, there's parking behind the building as well. read more

People complain about this laundry service is crazy. This is the closes place to wash clothes when your washer and break down and there's no closer place to wash clothes this is the place to come. So don't complain!!! read more

Nuuanu Laundry - Have a beautiful day Nuuanu Lanudry - Sewing & Alterations Near Me - Honolulu, Hawaii

I came here for first time and machine ate 5-6 quarters. I told the station owner and he tried to fix it and couldnt get my quarters out so I put my wet clothes in another dryer only to have the owner saying it has 16 minutes left. I asked for a refund as it's inconvenient to use the broken machine. He said he will refund me 3 out of 6 quarter. DO NOT WASTE YOUR TIME. IF YOU HAVE PROBLEMS THEY WILL CHEAT YOU. YOU HAVE BEEN WARNED read more

I just paid $20 to do a couple loads of laundry and get followed around and yelled at by the owner. I would give zero stars and a warning label if I could. read more

Awsome service 5 star check-them out Very good and clean service. Great service and very kind. read more

I went to do my laundry around 6:30 am, it was a small load so I didn't think I would be there for more than two hours. It's a small place and once my load was done in the washing machine I placed it in the dryer. But some of the dryers are out of service and I also chose an out of service dryer which wasn't labeled. At the end of the cycle, to my surprise, I had to find another dryer and pay more. The machines are coin operated, they have a change machine and their offices open at 8am but it is a 24 hour facility. read more

I have been using their services for several months now and I love it. Every week I have a load washed, dried and folded and it only costs me a little more than doing it myself. Turn around is very fast. I can't believe how neatly everything is done. I have no intention in ever going anywhere else! read more