Made a yelp account specifically to not recommend this store. I bought a car from here and…read moreimmediately had problems (puncture in the tire, needed a new catalytic converter, replacement of different hoses). It was all covered under warranty, but no one has had ANY urgency to help you once they've sold the car. It has been a nightmare scheduling appointments and actually getting any work done. I've heard from four separate employees that "we'll give you a call back" and then never heard from any of them. This car was supposed to have been done yesterday but they had delays of course. I've currently been sitting in the store for 4 hours because an employee told me it would be done 4 hours ago (still not done, I guess the tech never picked up the needed part). The lack of communication between employees, techs, and managers is actually mind blowing. The only reason this is getting 2 stars is because the service manager has actually been trying to help us, but it has still been a painfully long process to repair the brand new car I bought.

BEWARE OF CARMAX…read more.. I am sharing my personal experience so others can be aware and take steps to protect themselves from SCAM companies like CarMax. I discovered that my personal information was used in connection with a vehicle purchase through CarMax without my knowledge or authorization. After learning of the issue, I attempted to contact CarMax and obtain information regarding the transaction. Despite multiple efforts, I was unable to reach individuals with the authority to address my concerns. The only contact available to me were people who barely could speak english, would not provide their names and would not connect me with anyone in authority. II talked to several of these people over several days. What was most frustrating was receiving conflicting information. At times I was told records of this transaction existed, while at other times I was told there was no record of the transaction. I even had one person say "oh this looks so strange" Another said, "oh I am sorry this must be another one of those inside jobs" but they never would provide to me anymore than that and no information about the actual purchase. I find myself wondering, Is this really the United States where SCAM company's like CarMax can keep doing business. Their corporate office was totally unresponsive. My only communication has been by emails. There is no way of accessing anyone in authority by phone.. I cannot believe this could happen in America.... BUT IN AMERICA IT CERTAINLY CAN HAPPEN WHEN YOU DO BUSINESS WITH CARMAX..KEEP ON MIND.... IF YOU EVER GIVE CARMAX YOUR PERSONAL INFORMATION YOU JUST MIGHT FIND YOURSELF PAYING FOR SOMEONE ELSES NICE NEW CAR.

Seemed legit and the offer was supposedly good for 7 days. It was about 25% below what I could sell…read moreprivate party for my SxS so I thought might be worth saving the hassle of selling myself. Turns out the dealer just uses their own appraisers even though the Rumbleon was through the dealers website. Seems like a useless company. Just take your bike to the dealer, get an offer and decide but don't bother with Rumbleon, the offer is apparently a useless piece of paper. Going to see if I can sell directly to Rumbleon and avoid my local dealer. If that works well, I will update my review accordingly.

Bought bike Aug 6, collected sales tax but took 5 months to forward to Texas. I couldn't tag the…read morebike and I had to purchase 3 1 month tags at $60 each. I called to make a payment and they charged my debit card triple yes that's 3x $355. No not late or anything like that. I have called them back daily and was told both an Email AND a text have been sent to a manager and whenever he gets around to it the $700+ will be returned to my account. I have now had to call my bank to dispute.

I had a great experience at Hopper trading in my vehicle and buying a BMW. They gave me a great…read moredeal and made the process extremely smooth and easy. Highly recommend for anyone looking to buy and/or trade a vehicle!

I'm not sure Gary Hopper knows what kind of business he's running, but if he does, he should be…read moreashamed. My experience here was incredibly disappointing. The individuals I dealt with were dishonest and unprofessional throughout the process. I would strongly encourage anyone considering buying a vehicle here to do their research and proceed with extreme caution. Buyer beware.

I walked into the Irving Branch CUTX. I was disturbed…read moreregarding being unable to locate my debit card. I was able to walk directly into Mr. Marcel's office n he checked my account for recent transactions. I was frantic, however, he stayed calm n professional. By talking with him thru.. I realized, it was probably on my desk @ home. I truly appreciate him spontaneous assistance. I've been a member of CUTX for 20 + years. THANK YOU Mr. Marcel!!

The staff here is nice, friendly and helpful…read more The online and phone customer service sucks. No one is ever going to respond to any request over the phone or online. They do have loans with good interest rates though.

We bought a 2011 Buick Enclave from Reza and felt like it was an excellent value for the low milage…read moreand great price. Reza makes you feel like family and you have a new friend. Highly recommend dealing with him.

The owner is a complete idiot and he likea to commit fraud as well. He also loves to brag vanity…read morebeing in business for over a decade, but is incapable of filling out title paperwork or properly handling his business. My daughter who is in the military, might I add came home to register her truck she had been in possession of for months and unable to drive due to this man's Ignorance. Today she went for him to fix the title and he refused her service, even though he received full payment for the truck from the bank! Oh what tingle webs we weave when folks think fat meat ain't greasy! Trust me when I say, he will have the day he deserves! Conusmer fraud alert! Siri call FTC PLEASE! Oh and the experience was trash and so is he!

They don't do business straight up. Was trying to get a Porsche which needed work and they wouldn't…read morebudge below market value. Deceiving pictures and then they lie and tell me it's not for sale so they don't have to deal with me. They lost a good customer.

I had an amazing experience at Clay Cooley Kia! From the moment I walked in, everyone was friendly,…read morewelcoming, and professional. The entire buying process was smooth, transparent, and much less stressful than I expected. A huge thank you to my salesperson, Kimmy. He was knowledgeable, patient, and took the time to answer every question I had. He made sure I found the perfect car for me a 2026 Kia K5 GT-Line with red leather seats and I couldn't be happier with my purchase. He never made me feel pressured and genuinely cared about making sure I was comfortable with every step of the process. The entire team made buying my new car an exciting and enjoyable experience. If you're looking for excellent customer service and a dealership that truly takes care of its customers, I highly recommend Clay Cooley Kia. Be sure to ask for Kimmy, you won't be disappointed!

Besides James Carr being a very professional and stand up guy! This local is by FAR the ABSOLUTE…read moreWORST UNPROFESSIONAL place you can get a car. 5 months later - no one knows where my registration sticker is - the clerk that files for all the stickers is ALWAYS out on "Vacation" so NO ONE knows where nothing is. The Manager I might add is INCOMPETENT AF!! Put me on hold for 30 minutes just to go back in a loop to the operator who hate their jobs. So I'm sure they told the "Manager" I was calling again to see where my sticker is AGAIN. When the manager answered he says"I have you on caller ID" great, so you will note that I'm calling every time so no one can answer a simple question of "who has my registration sticker"... If you can sell your cars and have incompetent management that can't answer BASIC questions because this is your job. Then don't sell cars. Yall are so busy twiddling your thumbs and screening calls. I know when I first got my car, they were pissed because I didn't go for all the EXTRA fees and so they couldn't get a high commission off of me. Do a better job than being pushy at this point. Mr. James Carr- you were an absolute sweetheart:)

This was best experience I've had with body shop. They were…read moreso honest, friendly and passionate from the start which followed through until the end with exceptional customer service!

I've been DFW over 12 years. I had always that a dealership is the most trust, but it is not. A…read moredealership is one of the expensive to you because a dealership asks you should change or fix many things. If you don't know about a car, you've followed a dealer's directions. You can save you money if you go to Seeon Auto. Seeon Auto is very "honest" to their customer. If a customer does not need any service (fixing any part you wonder), they check up and say honestly that you can fix next time, not immediately. I experienced fixed my accident (both of front and rear side) car one time and did car maintenance a few times. They contact my insurance company and did all process. I was very comfortable and trust them. The waiting room is very clean and cute design figures with coffee and tea. Especially, 2-3 iphone and android charger lines. If you don't bring your cell phone charger, don't worry. You can use it free with coffee. Would you like to compare to Korean coffee and Americano coffee? Try it there :) They have both.