I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

FIVE STARS FOR AUTO HANS!…read more I want to give a huge thank you to the team at Auto Hans for taking great care of my Mercedes S550. From the very beginning, they were professional, honest, and kept me informed every step of the way. They took the time to explain everything, worked with my warranty company, and made sure my car was repaired properly. In today's world, it's hard to find a shop you can truly trust, and Auto Hans has definitely earned my business and my recommendation. If you're looking for a knowledgeable and trustworthy European repair shop, I highly recommend Auto Hans! Thank you again to the entire team for your excellent service and for treating my car like it was your own. -- Tony Nguyen Tony's Auto Salon Dallas

Great service, quick & quality work, and fair prices. Definitely would recommend to anyone!read more

Cotroneo had the exact Porsche we were looking for and at a very competitive price. Karl made the…read moreout-of-state car buying process very easy. He was responsive, took his time showing the vehicle to us via FaceTime, and he walked us through the purchasing steps. Shipping was handled quickly and title arrived shortly thereafter.

Do you want a breath a fresh air when dealing with a car dealer? Then go to Ken at Cotroneo Auto…read moreGroup. He has white glove service down to a science. No matter if your window shopping (Amazing showroom) or a serious buyer Ken and his team will make you feel at home with his Texas hospitality. Easy to talk to and also to deal with along with extremely competitive pricing. His knowledge and experience in the auto industry will help you make the right decision. I'm a very happy and satisfied customer and recommend him to anyone who is looking for a vehicle.

Very smooth, seamless transaction. Loved working with Cliff. What a great guy. Couldn't have been…read moreeasier, seemed too good to be true, but it wasn't.

Everyone did exactly what they said they were going to do - Juwan was very professional. Highly…read morerecommended.

Colin was fantastic! He listened to my needs, showed me the perfect car, and explained all the…read morefeatures. The buying process was smooth and efficient. I appreciate his honesty and transparency. I'll definitely be back for my next vehicle.

Currently working through tax fraud with Starwood. My husband has done a handful of 1099 custom…read morecar work for these guys and unfortunately has been hit with an IRS slap in the face with more than 180k unaccounted for funds that he never did work for. We've completed a written and notarized statement that could jeopardize this entire company at the expense of poor handling of this situation. BE CAREFUL doing business with these guys!

I purchased a 2017 Acura NSX on March 5th, 2023, from Enzo at Dallas Auto Exchange. Enzo helped me…read morebuy the car site unseen. I asked for photos and written verification of the cars condition. I asked him if we could get an inspection from the dealer also. Enzo delivered on everything. He even connected me to the owner, putting the car on consignment. I received the car in California exactly as described. Update: I had some small damage after the car was serviced at a dealer. Enzo helped me provide important evidence to resolve the issue.

SCAM!! Do not do business with this fake company. Their website has AI sales associate pictures and…read morethey have no real inventory.

Everything about this dealership is excellent. Sales, service and parts are completely on top of it…read moreas I've had to work with them for many years. A+++

UPDATE: The car we bought was advertised as certified preowned, but they refused to activate the…read morecertification warranty because they claimed to have already put too much into the car to make repairs and wanted us to then pay for that certification/warranty since they were "giving us a good deal." They also failed to provide the state mandated FTC Buyer's Guide at document's signing time and refuse to provide it now along with they refuse to provide us the Car Bravo inspection or copies of any of the inspections that were done. *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~* Terrible customer service experience. Very money focused. Refused to provide inspection documents. The used vehicle that they swore was inspected and wonderful stopped working in 8 days!! EIGHT DAYS- due to transmission issues and they could care less!!! I wouldn't trust this dealership at all with any vehicle purchases. They'll take your money to boost their numbers and sell you broken cars. People are just another dollar sign and commission. No integrity. Stay away!!! We helped a homeless teen who battled through domestic violence buy her first car and trusted this dealership with her healing journey after much hesitation (their customer service was awful and they hesitated to release inspection documents.) Instinct should always be listened too!! Never again. The car died the day she moved into college dorms just 8 days after purchase and they basically said too bad. SO heartbreaking!! God sees and knows everything. Our hearts are broken for this beautiful girl and what was supposed to be her healing journey. Please pray for our family and stay away from this dealership.

I had the pleasure of meeting Jaylen the other day. I was stressed over Discount Tire not having…read morethe right tire pressure, so I wanted to go to a dealer that would do the job right. He was so kind on the phone and reassuring he would take care of the issue. I wasn't even there an hour after correcting the tire pressure. This location a bit out of the way for me, but due to the great service I received from Jaylen, this will now be my location.

I visited Metro Nissan this past Saturday for a routine oil change on my 2018 Nissan Altima. I've…read moreconsistently serviced my vehicle at this location for years and have always had great experiences--until now. During my visit, I was advised to complete a fuel engine flush in addition to my oil change, which I agreed to. While the service itself was completed, the issue came when my husband picked up the vehicle on my behalf. He was attending to our 4-year-old at the time and was engaged in conversation with the advisor, Joey, when he noticed the driver's side door had been left wide open. Unfortunately, he did not immediately notice that the back portion of my driver-side mirror was missing--something that was fully intact when I dropped the car off. After contacting Joey, he admitted that the damage occurred when the vehicle was run through their car wash, which he acknowledged has been causing damage and needs replacement. While I appreciate the honesty, I am extremely disappointed that my vehicle was returned in that condition without being properly addressed before release. Due to scheduling constraints (including upcoming travel for my daughter's birthday weekend), I requested to bring the vehicle back on a specific day and asked for a rental car due to the inconvenience caused by their error. I was told rentals are not provided for one-day repairs, despite this being damage caused directly by their facility. I was then escalated to the service manager, Dave, but have yet to receive a resolution. This situation could have been handled much more professionally, especially considering I've been a loyal customer for years. At this point, I'm hoping for a proper resolution but will strongly reconsider returning to this location for future service.