I had the pleasure of dealing with Teiryn Fields and Porsche Grapevine. They were professional, fair and did their jobs with efficiency - what you would expect when you purchase a 200K car. I also had a trade in, which they promptly offered a very fair price. They just wanted to put the deal together, which made things very easy. Lastly, I've purchased cars out of state and had nightmares when it came down to vehicle registration - Porsche Grapevine did the entire process very efficiently. Good job and fair practice. Highly recommended. read more

I think I was not treated right. I will never do business with this dealership. I made a mistake I tried to correct as soon as I could and this dealership was not understanding read more

Do not deal with this dealership. They are misleading. Had a deal in place only to be called in the afternoon telling me they sold the vehicle to another person. I had instructed them to send me over the purchase agreement with wiring instructions in the morning. Only to get a call in the afternoon that they had sold the vehicle to someone who walked in. This was after three days of working with them to finalize everything. Waste of time. read more

BUYER BEWARE. We purchased a CPO Porsche from this dealer from out of state. A check engine light came on within MINUTES of the car arriving. Our local Porsche service department says the car is leaking oil in THREE different places and needs "engine out repairs". The car also showed up with the wrong size tires. The dealer could care less when I told them. The worst part is this dealer had to have known about these leaks, according to our local Porsche mechanic, because of how obvious the leaks were. So they ignored the leaks and the check engine light and then lied on the cpo report, reporting no leaks. The CPO stamp from this dealer means nothing. I'd be VERY careful buying here and have a full inspection done of any car you may buy even if it's CPO. read more

We purchased a used late model Alfa Romeo here. The dealership is clean and spacious. Amenities are exactly what you expect for a premium luxury dealer. The purchase experience was smooth with the same person handling everything from test drives through delivery. No dealer add ons, or other bologna. Just a great, clean and crisp transaction. read more

Promised a loaner on the phone, no loaner. Fine, can wait, but 2 hours for an oil change? Was told $350 on the phone, total for an oil change (2021 Cayenne) was $525. Poor communication, over priced, and disorganized; waited 15 minutes to be greeted. Don't give this location your money. read more

Came in to look at a car and ended up at different dealership. Confirmed with sales when I could come in. Sat around for 40 min waiting to be helped. Left after that read more

Porsche Dealership Review - Critical Safety Issue 1 Star - Extreme Disappointment and Safety Concerns Vehicle: 2016 Porsche Panamera Mileage: Under 81,000 miles Purchase Location: Porsche Oklahoma City Service Location: Porsche Grapevine, TX The Issue: Dealership Negligence Put My Family at Risk I purchased my 2016 Porsche Panamera from Porsche Oklahoma City and have been religiously maintaining it at Porsche Grapevine, TX since moving to the area. What I discovered recently has completely shattered my faith in the Porsche brand and dealership network. The cars are manufactured in Germany with shipping blocks that MUST be removed by the dealership upon arrival in the US. My dealership failed to remove these blocks, and I've been driving with them for nearly 4 years, putting my three children and myself in danger. Years of Ignored Concerns Since day one, I reported unusual noises and handling issues during: Every oil change New tire installations Multiple multipoint inspections ($250 each time - 4 times total) Control module replacements Tune-ups Every single time, I was told "there is no problem" and "your suspension is good" by certified Porsche technicians and advisors. The Real Cost of Their Negligence Due to this dealership failure, I have experienced: Annual tire replacements - Michelin Super Sport XL $2800.00 tires every year due to premature wear Constant pulling - Car pulls to one side despite multiple alignments and rotations with the purchase of tires Safety hazards - Trying not to cause accidents while driving Major component damage - Now need bushings, bearings, and then Porsche grapevine states the struts, and coil springs are good. All the multi point inspection said the car was good too Right. Lying. Just lying in my face repeatedly not taking accountability. My garage-kept milestone car with under 81,000 miles has been destroyed by dealership negligence. No Accountability When finally discovered, Porsche Grapevine's response was shocking: "We didn't complete the PDI, because it was Porsche Oklahoma's responsibility, not ours" So was it smart to leave the customer in limbo and not advise the block was on the car. Lying every time. They are now trying to charge my extended warranty for repairs that are 100% the result of their negligence. This is unacceptable. I own a Porsche Panamera, Macan, and Cayenne. I was completely loyal to the brand. Lost customer, however, this experience has shown me that: Multiple "certified" technicians missed a critical safety issue Dealerships don't communicate or follow proper protocols Customer safety is not the priority No one takes accountability for their mistakes Warning to Other Owners Check if your shipping blocks were removed! This is a known requirement that dealerships must perform. If you've experienced unusual handling, premature tire wear, or suspension issues, demand an inspection. My Next Steps Filing BBB complaint Social media awareness campaign Seeking legal representation Demanding full reimbursement and repairs at no cost The Porsche brand stands on its reputation, but when dealerships fail this badly and refuse accountability, that reputation means nothing. My family's safety was in their hands, and they failed us completely. I cannot recommend Porsche dealerships until this systemic issue is addressed with fixing the Porsche Panamera, reimbursement for all the multi-point inspection for lying and causing issues with bearing, bushing, and struts & coil springs, tires. then lying again about oh, well the coils and struts are good. This review reflects my personal experience with Porsche dealership service practices and safety protocols. Respectfully. Cc: customer relations, whistleblower, corporate, BBB, social media, and Court. read more

A large inventory of beautiful cars! Excellent customer service. The service department is immaculate. The Porsche experience is Prestigious! read more

Porsche Grapevine - Car Dealers Near Me - Grapevine, Texas

I recently bought a 2023 Cayenne from a non-Porsche dealer. For my first service visit, I went to a Dallas Porsche dealership that rhymes with "Shark Face". They were dismissive, terrible communicators and just seemed like they didn't want to deal with me. I read good reviews about Grapevine Porsche so decided to drive 30 minutes to see if I could get better service. From my appt phone call to the person greeting me and my service rep Josh, it was top notch. I had a wonderful experience! They also give loner cars. Their pricing was more competitive as well. Avondale knows how to treat customers! Well worth the drive! read more

Avoid this place at all cost! Let me start by saying I rarely write reviews but I literally have driving around with a check engine light on for more than 3 weeks now. My light first came on 3 weeks ago I have an extended warranty so I immediately called and set an appointment for my vehicle. They took my license and insurance and gave me a loaner, cool. A week went by and didn't hear anything so I called to check in they told me it needed a part that was covered and they were waiting for it to come in, perfect. Later that day the loaner car tire caught a flat and it was losing air fast. I called my advisor Zach and was told because I lived so far away and since they closed in 30min I should take it to my local repair person. So I call my local discount tire, the advisor there said "I'm sure you get roadside assistance, before you pay for a tow call Porsche roadside assistance". So I called back but the dealership was closed but one of the options was in fact roadside assistance. Why was this option not offered at all let alone called for me?! Roadside assistance came right out and put the donut on my vehicle. The next morning I call and ask to switch out the loaner. I was told there weren't anymore loaners but that they would call when one was available. I had the donut loaner for the next 2 WEEKS! My advisor Zach finally calls and says you can can pick up your vehicle tomorrow morning. Thank goodnes, so on the way to the dealership what happens?? The loaner Porsche with the donut with under 1000 miles cut out literally on the side street. I called a tow myself and took and uber to the dealership to get my car. I finally make it to the dealership and they pull my car around I get in and yup you guessed it THE ENGINE LIGHT IS STILL ON!! Are you kidding me?! They tell me they fixed my car and it's probably just a phantom light, they turn it off and tell me if it comes back on just bring it back in,at this point I'm already late to work so I say ok and go to work. 3 days later the light comes back same error message. I immediately bring it back and they tell me the light came on because I need an oil change because the oil is old in my car and the new part they installed is sticking. I JUST HAD AN OIL CHANGE! They tell me an oil change is $400 and they can do it same day. I told them they are absolutely crazy if they think I'm going to give them another red cent and my engine light has already been on for 3 weeks!! So I take it somewhere else to get the oil change and call the back to set up a time to get the loaner car because of course the light came back on after the oil change. They then tell me I have to wait another week for a loaner to be available. EXCUSE ME?! I did my due diligence and brought my car in AND the oil change after you clearly didn't fix my car in the first place and now you want me to ride around ANOTHER WEEK with this engine light on?! My advisor and manager said they couldn't do anything for me because they didn't have a loaner car available. So now I'm a month in my engine light is still on and I text my assist today the morning of my appointment to get a message that my number has been blocked!! Why I'm not sure, at this point I'm about to just take the lose at take my car to Porsche Dallas. This has been the worse experience of my life!! My husband died in January and usually handles these things so I'm sure they saw me coming from a mile away. what a horrible way to be treated! I work 2 jobs now and have 5 children I need a safe vehicle to drive and this dealership completely let me down!! read more

Porsche Grapevine - Car Dealers Near Me - Grapevine, Texas

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A $70,000 Haircut I did not deserve. I paid $150k for a lemon MB, that had dealer admitted charging and other defects and got a used Porsche base model Taycan (20 months of xxxx later) valued at $80k. The Porsche used car manager had bought my car from another dealer and it was not a one owner car. It was a loaner and treated like a loaner and beat up (discovered too late after close inspections by 2 mechanics). This was this dealer's idea of a fair exchange. AVONDALE d/b/a Grapevine MB & Porsche are less than honest folks, and are led by Hesham Elgaghil, who did not reply to my email. The Assistant GM of Grapevine MB is Matt McPherson who has virtually no power to right wrongs; although a Navy vet, the owner gives him less authority than he had as a recruit. He tried, and even admitted the charging and other defects. It's a long story and I want to share it all. The Used Car Mgr. of Grapevine Porsche is Steven Levi who cannot keep his story straight. My used Taycan (former loaner) had been driven and cared for poorly. This was after the Porsche's new car manager described about how all in his used fleet were from one owner Porsche enthusiasts. That was untrue. Several defects, damaged wheels, about what you would expect from a rental car. I got the run around from Levi coupled with insulting and demeaning emails. I have a large law practice in Hurst. If you are tempted to go to either MB or Porsche GRAPEVINE/AVONDALE dealership, DO NOT make the mistake I made and get no service after sale and 0 transparency. Chuck Noteboom, Lawyer read more

While I am not new to the Park Place family I am new to Porsche. I am beyond thrilled that when I decided to become acquainted with the brand I went to the Park Place Grapevine dealership. Upon arriving, I was greeted by Alex Utroska and he immediately made me feel very welcome. After the introductions I explained what I was looking for an in no time we were on a test drive. Having done this a few times, I have to say the test drive with Alex was the most comfortable of all test drives I ever taken. As I was driving he described the brand, explained the car and answered my questions. After completing the test drive, he explained the entire purchase process and in no time we were discussing a deal. As the saying goes, 'the stars and the moon lined up perfectly' and the next thing I knew my car was waiting for me in room by itself where Alex stepped me through the basics. While the brand sells itself, a professional like Alex made the entire process so easy and stress free. As for this location has been open for under a year and it is state of the art. At ~70,000 square feet it is the 2nd largest dealership in North America. While there is ample showroom space, the service area is just as spacious. The lounge area is impressive; there is plenty of seating along with an impressive number of outlets for charging devices. There are also a few wireless charging spots for devices that have that capability. It is setup to accommodate all electronic device needs. Also, there is complimentary WiFi available along with an assortment of beverages and snacks. The same awesome experience I had with the purchase extends to post-sale care in the service department. I am always greeted by name when I arrive before being handed over to my Service Manager, Ryan Breshears. Ryan is very personable and attentive; I have called with questions, left a message and he calls me back within a matter of no time. He is super knowledgeable of the brand and the models which is very helpful when answering questions, concerns, etc. I highly recommend teaming up with Ryan for post-sale care needs. I am ecstatic to be part of the Porsche family and I am very pleased to continue my relationship with the Park Place brand. read more

Had an amazing experience test driving the 2019 Macan at the Celebrate Macan and benefit Grace event. The Macan is a solid vehicle and drove very smoothly. It is very comfortable and has all the safety features you would want. Back seat is not huge but has heated option and vent/air controls. Enjoyed the event that benefited Grace everyone was so professional read more

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Great experience. Serviced my 911 there a year ago and will be returning after a horrendous experience at Park Place. Service advisor is not there anymore, but will plan on finding a new one. read more

Ordered a new car from this dealership last year. The sale person is doing good like 80/100. He forgot to use my credit card when making the payment and is not provide a solution, which is fine. But after I have my car purchased, and when I am having some issues and questions. He barely response my text messages and never response after a while. The customer service - after you purchased car is not that great to be honest. Hope they can improve it. read more

BEWARE!! Let me start by saying this Porsche dealership is the lowest dealership in sales in this region, and I can whole heartedly tell you there are many reasons for that and that reason does not happen to be location. To start, you're met with a secretary, who was wearing a very vulgar cheetah print top that has an attitude of someone so arrogant and up-tight, that you would think you were talking to someone so rich and powerful that she couldn't be bothered with your presence. Next on the reasoning of the 1 star rating for this lovely establishment would be the fact that you are not allowed to use the electric chargers they have. So if you're used to driving your Porsche Taycan to places throughout Houston and Austin and stopping at Porsche dealerships to get some charge in your battery without the hassle of dealing with public chargers that have lines and are usually in bad parts of town, DO NOT STOP HERE! They have many available chargers that are "for service use only," and they will not permit you to charge here even though you drive the Porsche Taycan (which sucks) that they sold you! Another magnificent reason on why you should NOT STOP HERE TO PURCHASE OR FOR HELP, would be the false help and information given. Since we were not permitted to use the empty chargers they had, we were shown where to take our amazing Porsche Taycan to get it charged! The destination given which was 800 S Royal Ln Coppell, TX 75019, takes you to a service road in the middle of nowhere with "chargers" behind a massive gate that the public has no access to, if the chargers were even present, since the chargers were not visible from the service road! This was wonderful for us as we had 16 miles left and no clue what to do next! Is that all?!? Nope! Since the managers were "very busy" in a meeting at the dealership and we could not speak to them, a phone call was made shortly after to ask some follow up questions. The gentleman that answered was about as nice as the lovely lady at the front desk, and proceeded to tell us that Uber is "beyond pathetic" for anyone driving a Porsche! Not that this has anything to do with the situation, but for a manger at a car dealership to tell me that riding in an Uber car is embarrassing and disgraceful is just astonishing in my brain! I may be biased in a small way as I think this Porsche Taycan is the worst purchase I've ever made in my life, but the treatment given at this establishment just proves what a Porsche is truly worth in my eyes, which is nothing. If you're thinking about purchasing a Porsche Taycan, do your research!! I'm telling you know you're better off spending that money on a boat, which is a complete joke, and if you do decide to purchase one, don't do it here!! Well that's my rant, and I will say if you do need to buy, sell or just CHARGE your Porsche, I had great luck at the "Porsche and Mercedes-Benz Park Place" in Dallas! In response to Bryce: I just feel like the point is being missed. When I use chargers at other Porsche dealerships, it's never a problem and it's not like yours were full, at all. Public use is understandable but when it's a Porsche at the Porsche dealership it should be a different story, in my opinion. Also, there are ways to handle a situation and the situation would not have been met with "unkind, aggressive behavior" if the employees were a little more inviting and helpful. I believe there are classes on such, as I myself "the son" have taken some throughout college and work. While it was unnecessary to reach such behavior and remarks, your team was anything but inviting. But at this point, it's all in the past and the car has been replaced. Not Porsches problem anymore! read more

Easier buy than I've ever had. They didn't haggle and do that back and forth crap. Straight up price, I gave them another number and they even got me a lower interest rate from my pre-approval!!! Aaron was awesome!!! read more

Porsche Grapevine - RAM 3500 - Car Dealers Near Me - Grapevine, Texas

Was lied to over and over. Called several times to talk to management to fix this situation got 0 calls. Sales man sent me several txt telling me they would call. Stay clear waste of time!! read more

This dealership and Lance Martin in sales did everything to earn my business. We had a last minute snag that was out of both our controls that left both parties disappointed but I highly recommend if they have a car you are looking for to give them the opportunity to earn your business. read more

Decided to give this place another try and was met with same poor results. A few days after buying a 911, the battery gave out and when I asked to see the checklist readings, my salesperson Drew, the sales manager Steve, and GM Mirza decided that instead of sharing that info they would completely ignore my requests. No one even called back to make things right or explain remedies. Stay away from this place. read more

The smoothest car-buying experience I have had. I messaged the Sales Department for Porsche Grapevine after a sale fell through with another dealership because someone bought the car I was looking at before me. Looking for the new 2022 Macan and they have only arrived in limited supply at some dealerships. I had the pleasure of speaking with Mike McCalister on chat who provided me with all the relevant information and scheduled me in at my convenience. I was coming in from out of town and we spoke through text to make sure everything went smoothly at my arrival. Once I got there, Drew guided me through my test drive and made sure all of the paperwork was in order. They had an accommodating receptionist and Drew stayed completely attentive throughout the entire process. All of the paperwork was uploaded onto a flash drive. I went through the first orientation as this is my first Porsche as well. Going from BMW to Porsche, the driving experience is so different. It will be hard to go back. Needless to say, I walked out a very happy girl on New Years Eve with my 2022 Macan. Not too shabby from an 11pm chat the night before, then out the door by 4pm the next day. If you're on the market for a Porsche- this is the place to be! Thank you Mike and Drew! read more

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*** Buyer Beware *** As a previous car salesman, I am fully and utterly disappointed and troubled with my experience with Porsche Grapevine. After finding a car online, I called, spoke and began began working Marchelle Davis; who in herself was pleasant to worth with but was immediately made apparent a symptom of a poorly misguided management with questionable ethics and morals. I agreed to the terms of an "as-is" purchase on a used Lexus, and placed a $1000 deposit on the vehicle, pending the vehicle passed PG's in house inspection team. I was later informed the car was in great shape but would be going to a nearby Lexus dealership, but was made assure the vehicle was indeed perfect and the deal was "green-lighted." I purchased an airline ticket and flew to Dallas, was picked up by Marchelle and demoed the Lexus. Everything was satisfactory so I took the Lexus for a pre-purchase inspection. The inspection showed the CV axle and rear shocks were busted, presenting a safety hazard. I informed PG of the findings and their response was the vehicle is "as-is." I have absolutely no problem purchasing a vehicle "as-is," yet the deceit in PG withholding about $2000 in repairs is unsavory. I refuse to believe PG didn't catch a blown CV axle, spewing grease all under the car, and a busted rear shock, during their safety inspection, nor chose to relay the findings from Lexus. I was robbed of making an informed purchase decision, an indisputable right of all customers. Put off by their deceitful practices, I walked from the deal. I was refunded my deposit but I am still eating my airfare costs. I was informed by PG they are just going to re-list the vehicle about $3000 higher. So either they are going to pass their costs off to the next guy, or going to allow their next "valued customer" drive off in an unsafe vehicle. I pray past and future PG buyers aren't conned into an unsafe vehicle. read more

Super posh car dealership. Sit in the lap of luxury while you get your Porsche oil change/etc. and watch !! Enjoy coffee from the coffee bar. read more

Porsche Grapevine - PCA Maverick Region Table Decoration - Car Dealers Near Me - Grapevine, Texas

I do not like to write reviews that are negative in nature but trying to resolve this issue only escalated matters and made it worse. Let me explain: I scheduled my vehicle to have just an oil change normally $250USD and a Manufacturer recall for Grounding points screws that needed to be tightened to Standard. My assigned Service Advisor unfortunately was not able to come into work today. However, I was assigned another Service Advisor Stefano who I have never worked with before today. When I got to work, I missed the call at 08:24, but received a call from Grapevine Porsche at 10:17 and Stefano stated to me that Ryan was not in the office today and that he would be my Service Advisor today he also stated that my car needed a Brake Flush and reinforced it with that Porsche recommends a brake flush every two years or 30,000 miles. I inquired about the cost to which Stefano responded 991. I asked, "991 as in $.9.91?" and he responded, "I wish I could charge $9.91, but no the cost would be $991.00 +tax." I said, "Okay what will be total cost of all charges today?" He said, "$1200+ with tax." I responded, "Okay, if a brake flush is required then go ahead and service it." I received another call at 13:14 but was unable to answer it seeing how I was at work. Then a follow up call was made 16:16 which I answered thinking my car was ready. So, I told Stefano, "Hey I apologize that I missed your call I was working and was unable to answer it, if my car is ready, I should be there by 17:30 to pick it up, please send me the payment link." He answered, "Did you see my last text?" I said, "No." He then goes to tell me, "One of the mechanics took the vehicle for a test drive an alignment and wheel balancing is recommended." I responded to Stefano, "I am not sure why you keep bringing things up while I am at work and by bringing it up, I mean upselling me on maintenance that is not required. Since my significant other was going to make it to dealership at 1700, I requested that she ask Stefano if he could send the payment link so I could pay online, pick up my keys and go straight home, because I was upset about the events that transpired. My Alto was running late, I made it to the dealership at 18:15. I walked in looking for my significant other who was sitting in the waiting room. I asked if she was able to link up with Stefano because I had not received the payment link, she responded, "The concierge said that he was with a customer, when she initially got there and that when the customer was finished then he would be available to talk." When I saw no other customers in any of the Service Advisors' offices once I arrived I started voicing my frustration to a Salesperson. They brought out the Service Director Denette Allen. She asked, "You can explain to me what is going on." I responded, "I do not want to be here right now I just want to pay my bill and go." She persisted that she could help so I explained the situation. Her first response, "My Service Advisors would only state what Porsche recommends." So, I interjected, "Instead of waiting until I am off work during pick up, and is not required?" which was the main focus of my initial statement. She then responded, "Are you going to let me finish?" I said, "NO!" - Reason for my answer this was a defensive response and only made matters worse. As far as being an empathetic listener for a paying customer I was not going to let the issue go to a back-and-forth conversation especially if my complaint was initially dismissed. Here is the catch that showed me that it was a sales pitch versus recommended by Porsche. When I received the Bill (Itemized) 1. They charged me for a 20K service which I did not ask for which does include an oil change $991.00 + tax total 996.94 2. The Brake flush is separate from the 20K service $168.00 +tax total 218.67 3. The Wheel Alignment WOULD have cost $330 +tax and Road Force Wheel Balance WOULD have cost $191 My car does not even have 20K miles on the odometer. How about talk to me about 20K Service when I HIT 20K miles. read more

These guys are desperate. First thing you see is there are no cars on the lot. That should tell you something as to why they're so pushy about charging you for everything under the sun including things you won't need/ want. They need your money! I made an appointment for an oil change for my 911. When I arrived at the dealership , I was informed that I was scheduled for a 20k inspection, which included the oil change and would conveniently cost three times the amount of the oil change. I graciously declined their sneaky attempt to rip me off and instead elected to wait and forego my loaner. After all, my service advisor told me the oil change would only take 90 mins. Two and a half hours and a couple of status inquiries later, I finally drove off the lot. After coming back home, I reviewed the invoice, which contained a $14 charge for a new key remote battery. The remote worked just fine when I left the house this morning. Bottom line? I won't be back. These guys are sneaky at best, downright desperate and dishonest. Avoid at all cost! read more

Look no further, go see Mirza at Porsche Grapevine today!! A true gem of a professional in the auto industry. I found my salesmen and dealership for life!!! Truly a 5 star experience. Love my new purchase. read more

I recently purchased the highly sought after Porsche Taycan from Porsche Grapevine and had an excellent experience. Luke Manning was very knowledgable and provided an excellent customer experience for me. Even in these strange times with COVID, the dealership was ready and able to handle all of my needs. I highly recommend Porsche Grapevine and Luke! read more

Porsche vehicles have the reputation of being luxurious and timeless. At Porsche Grapevine you will feel this from the moment you arrive. The valet greet you with a smile and then usher you in to the very cool showroom/waiting area. The amenities are top notch. Our service advisor is Haji and he is the best in the business. Extremely professional and polite. He communicates clearly with you so that you leave with all questions answered. We are happy to have him and we highly recommend this dealership. Sharon is a wonderful manager. They truly treat you like family and that is what sets Porsche apart from all others!! read more

Had axel bolts tightened down. Cost was almost 400.00 for labor to tightened the bots which seems very excessive. Not sure I will return for service. They did clean the outside of car and gave me a ride home which was nice. Professional staff but very expensive o vehicle service. read more

Do not use this dealership! Last month I ran over a drill bit and cracked one of the rims on my Cayenne. I brought it to Grapevine Porsche because it was closest to my home but truly have never felt comfortable with their service department. I was told I needed a new rim and tire ASAP as my car was not safe to drive. They did not have the rim in stock so they put a new tire on the car and a lent me their rim until the new one would come in. My advisor talked to me about going through insurance since the rim itself would be over $2,400 and the tire was over $400. Everything about our conversation seemed off. Probably because my advisor was going overboard trying to point out how I could not tell the rim was a loaner. Because I've had issues with their service manage in the past I called Porsche Plano (where I purchased the car) and asked if they would look at the pictures of my rim. My advisor there told me to call Porsche Grapevine and ask for the actual cracked rim and they would look at it. I left a couple of messages letting them know I needed the rim back and no one responded. My husband got through and was told by the service advisor that they put the SAME unsafe cracked rim back on my car! We were shocked!! Now I did not know if I really had a cracked rim because why would they risk the liability of putting it back on my car after telling me it was unsafe to drive? Porsche Plano looked at the rim and they put the spare on my car and told me I never should have been driving and it could have been catastrophic to me and to the others cars on the road around me. Wow! I drove my kids in my car! My husband drove in my car! We could have been killed and we could have killed someone else! When I confronted the dealership they sent me a check for the tire portion I paid for. The check is still sitting on my counter! I don't want my money back.. I want to know what they are going to do about the technician and service manager Danette (is her name) who put me and my family at risk. I've tried to reach out to the president of the company but he will not return my call. Please do not put your family, yourself or others at risk. I'm still so upset over the thought of what could have happened. Here is a picture of my car with the spare tire on it as Plano thankfully would not take the risk of letting me leave with the cracked rim. To the president of Grapevine Porsche Hashem are you going to apologize for this huge mistake and tell me what you are doing to ensure this does not ever happen again. read more

We had the pleasure of working with Zac Russell. Words can't even explain the level of AMAZING CUSTOMER SERVICE. We were blown away. He was incredibly kind, helpful, punctual, and reliable. I have zero complaints and if you have the opportunity, please visit the dealership. read more

Great customer experience! This is a quality, no hassle dealership. My salesperson Aaron Fisk is a professional. The staff is excellent and no short cuts taken. I strongly recommend this dealership if you want a good deal and great customer service experience. read more

Park Place Was a great buying experience.Paul Kim did an excellent job.

Mike made the buying experience painless. I would not hesitate to but from him again. If fact, I already put a deposit down on another car! read more

Went in to buy a Cayman. Had no idea how great they handled. Love my new car. Christopher Chowdry did an excellent job. Bought my last 5 cars from him! read more

Luke Manning went above and beyond to help me with my purchase. From start to finish I couldn't of asked for better service. I can't say enough good things about Luke. He was extremely helpful, caring, bent over backwards making my experience a truly positive one. I felt as I was part of the Avondale family all because of the wonderful customer service shown by this team. Thank you! read more

Paul and Teiryn both go above and beyond to find the right vehicle for you. No hassle, No sleezy car salespeople here! I won't go to any other Porsche dealership. I love my Macan! read more

I really can't say enough about my experience with Park Place Porsche, and especially Kenneth Rice. Let me break it down: Price: Of course price is important. I live in New Mexico and looked at the Macan S in CA, AZ, CO and, of course, Texas. The price was better than anywhere else, and not just on the car, the doc fees were lower and no added junk fees like other dealers with whom I was also negotiating. Service: Kenneth was amazingly responsive. This was done online for the most part. We had lots of questions and he always answered promptly with good and clear information. There was a lot of loan/document coordination since only my wife was traveling to pick-up the car, he made sure the documents were sent to me Fed Ex so that I could sign in time for her to get the car the day she'd be there. Delivery: On the day of pick-up it was very smooth and the presentation was fantastic, car was covered and had a giant bow on top for the unveiling. Bottom line: If you are in the market for a Porsche, this dealer earns your business. Kenneth - thanks again for all you did to make this a great transaction! Chet read more

Best Porsche Dealership. We purchased two and our sales person Paul Kim is truly amazing. He went above and beyond our expectations. Thank.