Bought a new/used Chevrolet Silverado from Lone Star for cash, have waited for two months and still…read morehave not received the title and now have filed a complaint with the authorities, every week for the last month I have been told it is coming and still nothing, do not buy from this dealer unless you want a big headache!!! a very unhappy customer

This dealership is extremely predatory. I'm going to be honest and bite the bullet as far as me not…read morethinking clearly due be being excited and walking off of a car dealership without any paperwork other than a buyers receipt. That being said this was my first auto loan and I walked in there with all honesty, as far as how much I had down. They offered me a 2020 Volkswagen Tiguan and I had expressed my situation to a young lady, Alyssa and the older Middle Eastern man Tariq Elfauri. I drove off the lot in that vehicle on August 28th, and on October 20 2025 it was repossessed from my job. I was told at the dealership that they were going to give me a month to make my car payment. They claimed and never got it, the date was repossessed I made an additional payment of 480 and they still refused to reinstate my loan. Tariq also HIT MY CREDIT REPORT WITH THE REPOSSESSED and I've heard from "Deontye" that he basically blacklisted me from getting another car with anyone else. The day that I was able to go to the dealership and get my things out of the car a man introduced himself as Deontye and claimed he was helping me get my car back.. it's now December 15 and that has not been the case. I'm obviously going to get a lawyer involved. Watch out. This entire thing was a whole scam. Im sure they are all in on it. I'm very embarrassed and upset but I wanted to share so no one else falls for this crap. I heard from Deontye there's 20 REPOSSESSION cars right now and some other lady came up there crying about her car being repo'ed. If you're already in a hard spot.. don't trust them. And I'm going to say it because it was told to ME that they prey on POC. Do not fucking get a car through them!!!

Outstanding service with these guys, they were honest about the truck and worked with me until I…read moredrove off. They have a good variety of vehicles and the process is smooth and easy to understand. Will definitely come back for another vehicle I bought a 2017 Ram 1500 that they had in stock. I couldn't find it anywhere else and they had exactly what I was looking for. Their prices are also pretty good 100% recommend. No unnecessary fees or sketchy business.

Just bought an Audi Q7 from Ken and Mike. A father and son car dealership. By far my favorite car…read morebuying experience. They were honest, direct, friendly,and knowledgeable. Without question I highly recommend this well run dealership. Tell them Todd says hello.

This place is amazing. I don't know if I can say enough about it…read more My parents went through Smart Auto Leasing for their Chrysler Pacifica, and after their experience, I knew I wanted to go through them for my next car I called Kent on a Friday morning after my 2005 Kia Sorento was on its last leg in hopes to start the process. I gave him all my information and what I was looking for. My heart has always belonged to crossovers/SUVs so he said he would find something for me within a couple days. He calls me the NEXT DAY with 3 options to choose from - wow! He told me to take my time and if I needed anything to call him, and he gave me his personal number. Smart Auto Leasing then calls me on Monday to see what I was feeling after thinking on it for a weekend. Kent said he would bring me whatever I was wanting by for a test drive while he picked up my car to take to their mechanic, and let's me keep the car for two days! Tuesday, I get all my things in order to visit Kent back at the office to finalize the car, and he is so thorough and makes sure I understand completely what is going on and what the process is. He was so supportive and helpful through the entire process! There was no pressuring or anxiety about this, which I was terrified would happen. Kent was able to find me exactly what I was wanting and then some AND keep it in my budget!!! I can't thank this man enough! So after just 4 days since my initial contact with Kent, I am now driving around a beautiful, black with charcoal interior 2017.5 Nissan Rogue S LX and have payments in my budget! As a college student, this experience was so simple and easy, yet I wasn't talked over or made to feel stupid for asking questions. There was mutual respect and understanding through the whole process. I genuinely recommend Smart Auto Leasing if you're looking to lease/buy a new car! And ask for Kent Booze, he's great!

The thing I hate about dealing with car dealerships or salesmen is that they'll sometimes go out of…read moretheir way to spin the "we aren't like other dealerships" storyline, then do exactly what all the other dealerships do. Smart Auto Leasing feels just about the same, despite their claims to the contrary. The first clue should have been that all the pre-auction off-lease inventory on their website is listed as "please call for price." In other words, "we want to chat a bit so we can ask a bunch of questions and then come up with a price to give you." So I did the deed: called in expecting to get jerked around talking to a salesman. I was hoping they'd just give me a price so I knew whether it was worth considering or not. I was feeling a little chatty on my drive to work, so I mentioned that it was for my wife, and that we had been working on buying this same car form another dealership but that the dealership pulled some shady stuff at the last minute and we backed out. Not surprisingly, the data mining began, with the salesman trying to learn as much as he could about me to figure out how to go about selling me one of their cars. Here are the questions he asked me up front: * My name * My phone number * My email address * My wife's name * What kind of car she drives * What kind of car I drive * The price of the car we were going to buy at the other dealership I understand all of that: it's a perfectly effective way to sell a car. But guess what I never got from him? A price for the car we were interested in. He needed to go do some research and get back to me with a price. He was also very direct in letting me know up front that they are also a FINANCING COMPANY and that if I buy my car from them in cash instead of financing, there is an additional $595 fee. Who does that?? "Fine," I said, "I'll just think of this as adding $600 to the price of any car you tell me." I made one and only one request of them at that point: to please email me the car information rather than calling me, since I would be in and out of meetings all day and would like to be able to get the information quickly without taking more time on the phone. Sure enough, an hour later, I was in a meeting and missed a call from them. So I sent another note using their contact form again asking to have the information emailed: I missed another call from them shortly after that. So I called back and left a message AGAIN on the salesman's direct line asking them to please just email it to me. It's now 5 hours later and although they've got all my information, I've got absolutely nothing from them. In short, seems like just another sales operation trying to move cars. EDIT: I called them at the end of the day and spoke with someone else who had no qualms about telling me the vehicle price over the phone without trying to learn my entire life's story. It was more expensive than comparable vehicles I've seen at traditional dealerships so I don't think I'm so interested.

I'm perplexed by the reviewer claiming free estimates - not the case. Moreover, everything that's…read moreever been quoted to me in an estimate is wildly overpriced. Great if you can afford that, but I'm not a hobbyist. Charlotte is kind and helpful, Caesar was helpful, Tom is a delight if you can get him, but the mechanic that I was always stuck with was rude and condescending. Constantly interrupted me, which seems a strange choice when I have diagnostic information you need. So much so once on the phone that I had to make a complaint and speak with a different mechanic who could compose himself as a decent human being. They once repeatedly insisted that I needed a new compressor BEFORE even looking at my car and even AFTER I told them that I had just had it replaced 2 months ago. Then insulted my normal mechanic who had done the job, insinuating that he didn't know how to install a compressor. Without knowing him, and again, without having looked at the engine. Awkward much? Shockingly, it wasn't the compressor. It was an air leak as I had said in the first place and that they had failed to find in the end. Took it to a non saab mechanic. I used to take it here for diagnosis when something was really tricky but I'll be glad never to go back here again. Good news is, they were so difficult that I learned how to do a few things myself to avoid being held hostage to ignorance. Just replaced my vacuum lines, ignition coils and spark plugs myself. Good luck with that business model.

I have been looking for the right person to work on my 2002 Saab…read moreI found Tom French!!! Excellent service!!

Just bought our 2017 Chrysler Pacifica from here. Jose took care of us and he was very…read moreknowledgeable and kind!

Absolutely the best communication and experience to have…read more Just bought a 2012 Audi A3 through "Fuzz" and it went fantastic and as smooth a process as one could have. He catered to all needed in question and was very punctual on all calls and emails. The curtesy of impeccable. The car was represented as stated and in great condition. Good pricing too! I'm located in NC and he arranged to have it transported to me on Christmas Eve! Couldn't be happier! What a guy! Highly Recommended! Auto Haus Imports

A fantastic, family run establishment. Friendly staff and wonderful cars. Never seen an issue with…read morethe vehicles sold here. Stop by K1 Auto before looking anywhere else to save time...cause you're gonna leave with a car! 10/10 great business

I totally agree with Kathryn B. and wish I had taken heed to her advice. I purchased a 2016 Chevy…read moreCruze from this man in July for my teenage daughter and originally wrote a review about having to spend almost $4000 for a car in addition to $7000 I paid for the car. Only to be fed BS about me taking the car to Firestone and how they are only trying to gouge me out of money and to bring it back to him and he would take care of the issues. My wife wanted to give him the benefit and took the car back to him and spent 3 hours at his dealership while he "fixed" the issues. He begged me to remove the negative review because it was hurting his business, so I reluctantly did since the engine codes were no longer coming on for a few weeks. I took the car to the Chevy dealership down from his lot for an oil change and decided to have them do a full diagnostic only to find that EVERYTHING Firestone said the vehicle needed (except tires) is wrong with this vehicle and that K1's idea of "fixing" the issues was that of a shade tree mechanic with little to no actual certifications. So instead of being out of almost $11,000 total for a "cash car" I am only out of about $9,800. I would definitely look elsewhere or at least ask to have a full diagnostic done before doing business with K1. Taking advantage of honest people not wanting to or not having the ability to spend a lot of money is what I find is this guy's specialty. If I wanted to spend almost $10,000 on a vehicle, I could have gone to real car lot and had it financed.

I ordered a Mercedes Benz and they gave me $100 off the price…read more I paid $700 for the car to be shipped to me which was originally supposed to take 2-3 days max delivery from Texas to California. It's Monday now and I haven't received the car. It's weird because the dealer and the shipper keep telling me it'll arrive "today" every single day. Well today finally came after all of the dealer and shipper drama. The Benz paint was all covered in some sort of orange sticky oil or transmission fluid as the truck above it the last week has been dripping and leaking. And the cherry on top is that the shipper refused to give me the car because the dealer hadn't paid the shipper the delivery cost. Ridiculous. A car dealer that doesn't know how to deliver a car. After payment has been made. The worst car buying experience of my lifetime. The dealer called me this morning threatening me and calling me a shitty person after all they put ME through . I am filing complaints with: * Texas Department of Motor Vehicles * Texas Attorney General's Office * Better Business Bureau *Federal Trade Commission and contacting my attorney now. This dealer is in flagrant violation of the Texas Deceptive Trade Practices Act (DTPA) Jason Childers General manager of Vdubs aka Dallas cars of texas threatened me by yelling and screaming at me and calling me a shitty person and said he will drop the car off at the side of the road today near my home without signature.

I should have followed my gut…read more On a Saturday, I found 2 vehicles here. A Macan and a G63. With cash in hand, I tried to test drive. Ivan said, "we close in 30 min. Come back Monday." Mondays are busy, so I called Ivan back mid-day, and he said it's better to come by Tuesday. Monday night we ended up buying G63 at Sewell - incredible experience. Tuesday morning at around 8am I ask for a buyer's order for the Macan, so I can get a cashier's check. Ivan texts me an hour later, "the finance manager is sick but we can still make the deal today". Of course he asked for a deposit over the phone, before I could test drive - odd. I agree to head over for a test drive within the hour. As I'm walking out, he texts me to say there's an oil leak, so I can't test drive until Thursday. On Thursday I see online the car was sold. He didn't even call to say, we have other cars if you're interested. Thursday night we bought a new Macan Plano, another great experience. I collect cars and this was by far the strangest experience I've ever had.

My bumper was a mess, lots of scratches, someone accidentally bumped into me and a Rock tore the…read moreunderside. Now it looks brand new. I couldn't be more pleased and amazed at the outcome. Why My family takes all of our cars here for Collision, and Mechanical.

I've brought my car to this body shop twice, and to be honest, it's worth the drive from…read moreRichardson! Amazing service and like new every time. No matter how dirty or clean my car arrives at the shop, it's cleaned inside and out when I picked. I was at a point where I've had so much bad luck But this most recent visit, so much had happen to my car. It was so torn up. I hated the way my car looked. After I got my car back, I was so happy to be driving it again. Pretty sure David was proud of his work did a last round check. Beautiful work of his! Phenomenal work! I've gotten compliments left and right since I've gotten it back. Check out the photos! Even my rims were repaired!