I have now purchased 2 vehicles from Jaykar. They are an excellent dealership! It's a family owned…read morebusiness, and each of the employees are great people!! We mostly dealt with Eddie, and he was just wonderful. He was honest, helpful, and accommodating. Jaykar is not high pressure sales, a huge break from the big name dealers. They are very easy-going and are happy to work with you. If you're looking for a good, solid used car with no hassle and a comfortable shopping experience Jaykar is the place to go!

This was an amazing experience for first to buyers, the cars are in good shape they will do a great…read morejob taking care of you

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

Very good place to buy a car, cars are all handpicked, checked and serviced good people and good…read morecars

My son had some repairs that were needed to be done and it was outside of his warranty by 1 month…read more I called Mr. Steve Williams and explained the situation. He got it to where we paid the warranty pricing!! It was such a BLESSING and I'm thankful for salesmen like him that not only take care of you during a sale but throughout the life of the vehicle!! Thank you for all that you do Mr. Steve!

My old car was totaled three months ago and Ive been looking for a car since then. The used car…read moremarket is bananas right now with costs, and every time I researched a dealership the reviews were sketchy so I kept putting it off. Then luckily I saw a CRV in my price point from Sam's on an aggregator site. I'd never heard of Sams so I started to research them on various sites--best reviews I'd seen in the metroplex. I called and they confirmed the car was on the lot. I headed out there quickly, was able to get a quick test drive in and kick the tires. Absolutely NO PRESSURE, I felt the price was fair, and they stand behind their vehicles with a 90day/4K mile warranty which gave me more confidence. I had a really good experience with them and I'd go back in a heartbeat.

Do not buy a car for here. They sold me a lemon. The only reason I gave them 1 star is because I…read morehave to put something. I bought a Kia Sorento on 9/11/24 and within a week it was overheating, so I checked the coolant levels and they were low, so I added more coolant.It was fine for about two weeks, and then we start hearing a clicking sounds and engine light came on. I got it checked out and they said It was misfiring. The same day it stops working all together so i had it towed to a shop where I'm told it's a crack engine and a gas leak. They gave me a 3 month warranty from a 3 party company that is not will to cover it at all. So it's going to cost me 20k to fix it when I only paid 11k for the car. I'm not happy at all. All within one month of having the car. They will not do anything to help out on it. Did I mention it was pd for with a cashier check in full?

I wish I could give 0 stars $3500 down and the car messed up an hour after leaving I called them…read moreback they said bring it tomorrow and I asked will they tow it because the car won't start when it was time for it to get towed they had it for a day at the shop mind you a day after I bought it and they start to say there's no warranty on the car when I was told that there was one

Andy, owner of Sports City Motors, deserved a 5-star review. My husband and I were happy to…read morepurchase a nice 2012 VW EOS in good condition, low mileage at a reasonable price. The car was clean inside and out. no bad smell. No haggle, no hustle. it was a pleasure to deal with him. Wonderful guy. Quick response through text.

The staff at five star Subaru was truly impressive. I came in the last weekend in April looking to…read moredownsize from a truck to a sedan. After experiencing the new WRX with our salesman Jill I was ready to purchase. There were several cars that I liked more than the Subaru, but the laidback vibe and non pushy attitude of Jill and the rest of the dealership is ultimately why I purchased the Subaru over an Acura. The Acura dealer down the road was rude and overbearing. While five star subaru was more caring during the experience.

Overall, the service was good. Despite putting them wrong price in the email and still not being…read morewilling to negotiate much, they were able to fit me into a vehicle that I liked. Justin was a great salesman and we were in and out quickly. Where they lost stars was their finance director, Shane, sending rude, urgent follow up texts. He kept saying "the account is getting old. I need this done now!" In regard to calling the finance company... but if it was so urgent, why didn't the finance company call me until nearly 12 days out? He could have handled it better. Even sent a text one day saying "they tried calling after 4, contact them now"... when I work 7-5 daily. The finance director really cost them stars here.

I bought a car here a couple months ago for around 8k, plus the salesman, a gray haired man in…read moreshorts advised me that due to the mileage on the 2008 Toyota, to also buy this extended warranty he highly "recommended", which would give me another 50,000 mile coverage for the whole drive train. When I say recommended, I mean pushed on us. My son had the car for about 50 days when he was driving home on the freeway at night. The car completely lost power. As in, it just quit. On the freeway. In the fast lane. He had to fight it to get it out of the lane of traffic into the emergency lane and not wreck. We had it towed to our family mechanic (Caliber Auto Care) who had never dealt with the warranty company before. This is how it started, our mechanic put a camera into the engine and discovered a HOLE in the engine, which was absolutely dry of any oil. As in dry for so long there is no way it wasn't like that when we bought it, and this is what our mechanic said. No way it was my son's fault. This 2008 Toyota had had an ENGINE recall that was never fixed. Hertel sold us a car with an ENGINE RECALL and didn't say a word about it so that WE could address it. That year's model Toyota had a manufacturer defect that caused the rubber seals to allow all the oil to leak out and cause... A rod to break off and puncture the engine. It threw a rod. Now this warranty company immediately requested we pay for the mechanic to drop the oil pan ($600). So we did. They finally sent an adjuster, who asked us to authorize and pay for the bottom oil pan to be dropped. Our mechanic explained that we didn't need to do that for him to see the hole, with the camera. The mechanic said he would never need to drop the bottom oil pan and that it was apparently the warrant company's way of chipping away at the cost and push it off onto us. Now we called Hertel and told them what had happened. They sold us a complete LEMON, and on top of that talked us into buying an extended warranty from a company with shady tactics. We were never told by the salesman that there was a cap on repair costs, only that they would cover the whole drive train for another 50k miles. Now, Hertel has just left us hanging with what amounted to an $11k (warranty and TTL) paper weight. That could have gotten my son in a bad car wreck. Do not trust this dealership. Most certainly do not buy the extended warranty plan they are PUSHING on you. They prey on working people here.

Every car has been perfect Service great would recommend to…read moreall Craig is most accommodating

FAMILY TOYOTA of BURLESON My Lexus was recently totaled…read moreafter I incurred two "no fault" accidents within 3 weeks of one another both caused by non-insured drivers. According to one of my adjusters (as I was dealing with two separate claims), that sort of thing doesn't usually happen! I wasn't planning on buying a new car for a few years as I'd had such good experiences with my last two Lexus vehicles. But it all changed when that last accident totaled three cars due to someone driving under the influence. And so began my search for the perfect new (or potentially used) car. I went to so many dealerships and test drove everything I thought I might like. Volvos, Lexus, Subaru, Mazda, Mercedes, BMW and Toyota to name a few. I called dealerships. I searched online. I had so many tabs open on my phone & photos saved that it was beginning to overwhelm me. I was disappointed and lied to by more than one salesman to be sure until I visited FAMILY TOYOTA in Burleson. My salesman was Dominic Gomez and how he changed my perspective of a car salesman! He was honest & upfront with me and genuinely cared about my needs, budget and concerns. He heard me out and was patient to the point of even setting up my phone with the Toyota App. When I was ready to buy my new Toyota BZ, he didn't flinch when I said I needed to drive the Toyota Crown "just to be sure" since I love a luxury car. In the end, I went with the new 2026 BZ Limited BEV (battery electric vehicle) as I just love the smooth ride, platform and trim (not to mention the huge savings by not buying gasoline)! The store's General Manager is Dustin and he was most accommodating & helpful, too. I was so impressed with the no pressure sales and how clean & organized this dealership is as well. I really can't say enough having been through so much these last two months as I did extensive research & was really losing hope until I walked into FAMILY. I had other car salesmen from premier dealerships literally lie to my face about prices but this didn't happen here. I have converted to Toyota as I was treated with total respect and left feeling confident in my purchase. Ask for Dom and tell him his new favorite customer sent you. You won't be disappointed that's for sure.

What an awesome experience we had with Family Toyota. We paid a deposit for our vehicle as it was…read morestill en route to the dealership. I had my eye set on a specific color and trim level and this dealership was the one that had what I wanted. I traveled to this dealership for this vehicle too. Greg was my salesman and he went above and beyond for me. He had everything set and ready for us when we arrived. If we get another Toyota, this is the dealership we will use.