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    Lone Star Auto Brokers

    3.9 (22 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Lone Star Auto Brokers

    Car brokers

    Car buyers

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    Rob H.

    I searched several months for the jeep my wife wanted. I can not adequately convey how professional, responsive and helpful Lone Star was. Especially DJ, who went out of his way to ensure everything went smooth. I bought the Jeep ENTIRELY over the internet. The vehicle was exactly like the photos and just as DJ described it. The lift and and suspension kit were perfect and rides great. If you are looking for a vehicle that has a legit, professional lift, and a dealership that is legit and professional then check out Lone Star! I highly reccomend them!!

    Alisha T.

    Updating review as promised: overall great car buying experience with Blake from sales. Had some hick ups getting the original title as Tanya from the title department mailed me a copy vs original, this has since been resolved thanks to diligent follow up from my bank and cooperation from Adam.

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    Review Highlights - Lone Star Auto Brokers

    I did not expect them to get anything done the week before Christmas but Ashton and Lone Star made it happen.

    Mentioned in 4 reviews

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    Post Motors Mansfield - Photo of our new location!

    Post Motors Mansfield

    (5 reviews)

    I recently purchased a 2015 Nissan Sentra from Matt at Post Motors. I loved the car and everything…read morewas in top top shape! One month later, however, The air conditioner stopped working. The mechanic said it was a condenser/compressor issue and the whole thing will need to be replaced. He also told me the dealership would have had "no way of knowing about this". It was just one of those unfortunate things! I called Matt (who sold me the car) and he generously offered to cover the cost of the repairs. He sent me a check for $1,000.00. I was very grateful and extremely elated. I would buy another car from him in a heart beat. Thanks again Matt!

    It was almost perfect transaction until I needed help with something they overlooked. I'd been…read moresearching for a suitable used pickup for 90+ days as low odometers are rare to find, but the older the truck gets the less likely one is to find one for sale with a low odometer. It had to be GM full-sized livery, and it had to be white. When I saw this new listing come up I almost knew I was going to buy it before I even went to look at it. The truck was in new condition and I could afford it at market price. It took me forever, but I was ecstatic to find exactly what I wanted in the color I wanted with a sinfully low odometer. I bought it on the spot and took it on home. With any used unit I go over it with a fine tooth comb looking at fluids, pressures, accessories and everything else to find out what's wrong with it. It had a bad door switch and I discovered the hoist holding the spare tire to the body is inoperable leaving the vehicle with no usable spare tire, and absolutely no self-help for a flat tire on board. Many brands today deliver new cars with no spare tire and no jack. The automakers may think that's adequate but I sure don't. I'm unwilling to leave the city limits without a pressure-checked spare, jack, and 4-way lug wrench. It was Friday afternoon and I'm trying to get out of town for the weekend. To fix this spare hoist is going to need a trip to the dealer, and I need to borrow a spare tire just for the weekend until the problem can be addressed. This lot was a lot full of many kinds of pickup trucks, and they had several choices from GM, Ford, and others. I called them asking to borrow the spare off one of their other for-sale units for the weekend only, and they declined. This truck was as-is, no warranty, but generally speaking when a used car dealer sells a car all of it's functions are working. I was less than delighted to be turned down for something they should have fixed before selling it, and that would have cost them $0 to temporarily upright the situation. My local mechanic and myself finally were able to disable the faulty lock mechanism that was between myself and the tire hoist, and I got on my way on time. After the fact the lot came back and told me where I could obtain a loaner spare to make this trip. By that time I had already jumped through hoops backwards to fix the problem that was on the truck when they sold it. I believe that problem was on the truck when manufactured, but that wouldn't help me one bit on the side of a road with a tire that's flat on the bottom. Buying from Post Motors was an almost stress free transaction. Of course I came in as effectively a new, all all cash customer, with my own financing and minimal hassles. I can't bash them too much but I do find their response to this spare issue not adequate. The vehicle was a cream puff that would sell 15 minutes later if I didn't take it. But, they had a whole lot full of premium condition trucks to look at with a smattering of other vehicles. I wouldn't say they are a bad car lot or they did anything less than above board. When I find something not working which is that important to me, I did expect more give a flip than I got. I knew it was as-is; no warranty when I bought it. Still, their lack of concern in a stressful situation certainly could have been handled better. They sold me a great truck at market value with almost nothing wrong with it, but when it was time to ad the lagniappe any customer would expect more than they did, and it was their choice to leave me stranded and not do one thing to help. They certainly didn't go the extra mile when they could have at $0 cost to them. I'm not unhappy with my purchase, but I did let them know their behavior after the sale was not what I expected from a reputable car seller. After it was too late they then came back with some help, but I had already accepted they don't give a flip and gone another direction with the spare that won't work problem before me. If anything positive comes of this I'd like to see a little more compassion toward the customer who has just bought a faulty vehicle they are unable to use until it's fixed.

    Texas Auto Liquidators

    Texas Auto Liquidators

    (7 reviews)

    Update! .... to this day I am still finding out more and more stuff. They wetr supposed to fix the…read morewindow motor in my car and since they didnt have the tool, they drilled out the screws and then sip tied the motor in. They sold me a lemon and hid all the problems to it. They buy shit at auction, hide all the defects and then sell it to suckers like me. Stay away. -----really wish I could give them a better review but this was the worst car buying experience in my life. They sold me the care I have wanted for the last 10 years, so it really could have been a home run. First, the main issue is that they tried to hide engine issues by clearing the codes long enough to sell the car. - That right there says a lot about the company. I won't go into the 4 trips out there to get things fixed (45 min away) or the breakdown on the side of the road on my way to their dealership that I had to pay for or the door handle that is now not working right because they tried to fix the window that wouldn't go back up. (which they told me was the window motor, charged me to replace it , and it wasn't the window motor) They sold me a car with a ton of problems and then had me keep driving out there over and over again and leave my car so they could fix it until finally I gave up. I am taking it to a Chrysler dealer Saturday and sending them the bill. They buy hot rodded cars at auction and flip them for a quick buck hiding any issues they have. They give you a 3 month warranty on ONLY the main parts - (Engine, Drive train failure etc.) Had they simply told me about the issues I could have planned ahead and taken care of them, I would have probably bought the other SRT-6 they got in. STAY AWAY!! ---- The dealer offered to fix the problem if I removed the yelp. I decided I shouldn't have to take it down before they fixed the issues they hid from me. I will fix it myself. This is my last message to him. ----- You know what. Nevermind. I was trying to get you guys to fix this on Principle. It would have been a lot less expensive to take it in and get it fixed myself. You sold me a car with. 1. Broken motor mounts. 2. A bad Intercooler pump. 3. A battery that was way to small. 4. Bad terminals that had to be replaced. 5. A bad door lock actuator pump. 6. A bad smog pump. 7. bad crank shaft Positioning sensor 8. Bad cam shaft positioning sensor 9. A cracked dash 10. D side Heated seat that doesnt work. And all you had to do was fix the 3 things that the check engine light (that WAS turned off) indicated. And I would have accepted my losses. But you try to fix the problem by replacing it with a used part that is older then the one I have and that is faulty. Then try to to tell me you didn't know there were any issues? You had a machanic under that hood working on the car before and after the sale. I am not removing the yelp review. That is the experience I had with your dealership and it is staying up. Adjustments to the yelp review and any other reviews will be made based off my experience from here on.

    Amazing! NOT in a GOOD WAY. I communicated with a sales person (Lynn) after seeing the car listed…read moreon ebay. relatively prompt response, I requested a few additional photos of the car, I was told she would take them and get them right to me....a few hours later I followed up..the next day I still hadn't received them, I followed up again. Finally, a few photos, only some of what I requested, but it was a start. I responded to her email with about 5 simple to answer questions... annnnnd, NADA... no response. I followed up a few more times... NADA... I can only imagine they were evading my "Are you ok with taking the car to the nearest manufacturer dealer for them to perform a pre-purchase inspection, at my expense"... In looking at the photos of the car a nearly $60k "sports car" you can see the tires are dry rotted.. That in itself should have given me the insight I needed to know about them... But, I was still giving them the benefit of the doubt.. guess I shouldn't have.. I encourage them should they see this to contact me, and try to move forward in a professional manor, that would make up for the lack of follow through....and I'd be happy to have a good reason to modify this review.. Anyway, if they don't even want to (or put any effort into) sell a car, I can't even imagine what would happen during the after-sale if something went wrong.. I guess their internet reviews are pretty accurate. Buyer Beware....

    Park Place Motorcars - Arlington

    Park Place Motorcars - Arlington

    (75 reviews)

    I'm sharing my experience so other customers can make informed decisions…read more I brought my 2019 Mercedes-Benz AMG C63 Convertible to Park Place Mercedes-Benz Arlington because the convertible-top trunk would stop about 1-2 inches short of fully closing. After keeping my car for over five business days, I was initially quoted $3,400 based on their diagnosis that the inner liner needed to be repaired. After three additional days, I received a call stating they had misquoted me and left a part off the estimate, which raised the repair cost to over $6,000. I was then told the service representative was able to "work something out" and reduce the total to $5,000 to repair the inner liner. Their written assessment did not mention any bent hinge or structural damage. When I picked up the vehicle, it immediately had new issues that were not present before service, including a popping noise and visible misalignment of the convertible-top trunk. When I returned the car, they kept it for another four business days. I was then told by the service advisor that the convertible-top hinge was bent and that the entire top needed to be replaced for over $15,000. I refused to pay this amount and informed them that this was not a pre-existing condition and was not identified in their original diagnosis. The service advisor stated that the service manager and the mechanical manager had also looked at the vehicle and confirmed the hinge was bent, and that they would not correct the issue. Because this conflicted with the original diagnosis, I wanted to seek a professional opinion from a third party to understand how the hinge could have gotten bent. I took the vehicle to Mercedes-Benz of Plano. Their technicians inspected the vehicle and found no bent hinge at all. They identified loose screws in the convertible-top assembly -- "loose enough you could move them with your fingers," according to both the service representative and the technician at Mercedes-Benz of Plano. After tightening the screws, the convertible top operated normally. No parts were replaced. The total cost was $215. This second Mercedes dealership's findings directly contradicted Park Place Arlington's recommendation for a $15,000 repair. I encourage anyone facing major repair estimates to seek a second opinion -- especially when a dealership quotes you an amount that you agree to pay, then adds additional fees after you are already committed, and then refuses to take responsibility for a post-service issue they claim exists but that never actually did.

    Disappointed by Unresolved Repairs and High Diagnostic Fees:…read more I bought my car from here just over a year ago and had a fantastic experience. Ufortunately, my last repair experience has left me frustrated and out over $1,000--with the same problem still unresolved. I brought my car in for engine misfires in April. They replaced the spark plugs and coils for cylinders 1 and 2. Less than a month later, the misfires were back--including cylinder 1--and now affecting additional cylinders. Instead of investigating further or revisiting the previous repair, I was quoted $1,035 just to run a compression test. I was still charged $260 to run the test to tell me I needed the next test. Each time, it showed that Cylinder 1 was the issue. This feels like I'm being charged again to diagnose an issue that should have been fixed in the first place. I took it 2 other places to confirm my suspicion and for a fraction of the cost, it was confirmed that the original coil replacement simply wasn't tightened all the way!! I expected more from a luxury dealership--clear diagnostics, better communication, and accountability for work that didn't resolve the problem. If I'm paying dealership-level prices, I expect dealership-level expertise, not trial-and-error part replacements followed by another big bill. Still hopeful they'll do the right thing and make this right, but as of now, I can't recommend their service.

    Vandergriff Chevrolet

    Vandergriff Chevrolet

    (255 reviews)

    My car salesman was jasmine cano. From the moment I walked in she was absolutely positive a…read morestraight shooter and more than hopeful during the whole proces. Vandergriff is such a clean bright place to get a good deal on the car you want.

    Extremely disappointed with the way this dealership handled our truck purchase…read more We had already spent two days working out the terms with them. Everything was completely finalized this afternoon. We had a clear agreement on the price, the VIN, and every single line item on the invoice -- confirmed both verbally and through text messages. The salesperson specifically asked us to send our insurance information, driver's license, and another form of ID (VA ID), which we provided immediately. They even had our financial information. They acknowledged everything and told us their finance person would call us shortly to finalize the payment and complete the deal. Just a couple of hours later, we got a call informing us that the truck had already been sold to another customer who walked into the dealership. We were actively waiting for their finance department to contact us so we could finish the purchase. There was absolutely no confusion on their part -- they knew we had a firm agreement in place. Instead, they sold the truck out from under us without any warning or courtesy. This experience was incredibly frustrating and unprofessional. It shows a lack of respect for customers and a failure to stand behind their word.

    Lone Star Auto Brokers - carbuyers - Updated May 2026

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