I purchased a brand new EV6 from Moritz Kia in 2023. It has had nothing but charging issues since…read morewe received it. This dealership has attempted 8 repairs and still faulty. It hasn't been drivable since November 2024, which was 9 months ago. Kia agreed to repurchase this vehicle in February and has dragged their feet at every step. At one point, customer care told me the process was completed. At this point, Kia owes me over $20k and I will be finding an attorney. I tried to work with Kia in good faith but they don't want to do the same. Avoid Kia/Hyundai EVs, they are broken and the dealers will lie to your face. Look up Kia / Hyundai ICCU recalls and save yourself a lot of time and trouble. AVOID AVOID AVOID!!!

I Purchased a New Kia last year from this dealership, The salesman was great however I am not at…read moreall happy with the vehicle and it only has 24,000 miles on it, I'm having problems with tires and brakes. I think the tires are defective, it feels like they have flat spots however there's no presence of flat spots when inspecting, when I take it to the dealership service department they rotate the tires and say everything is fine, I asked them to test drive it but they did not. Update: The service manager called me and asked me to bring the vehicle in, they put the vehicle on the alignment rack the results showed that the vehicle alignment was fine proving that the tires are defective, They said that they will not replace them even if I offered to pay for the prorated miles. I'll never buy another Kia. Update: I just recently purchased a used 2021 Kia Saltos for my daughter from a local Ford dealership, purchased the extended warranty, and I've just recently noticed every time you turn there's a knocking noise coming from the front end. My mechanic told me it was a CV joint going out. So I took it to Moritz Kia of alliance., as soon as I checked in at the service department the young man tells me that if they find that the item is not covered under warranty there will be an additional $150 fee. In my opinion, I believe this dealership is just trying to keep from having to cover things under warranty, I cannot recommend this dealership, mainly due to the extremely poor customer service from their service department.

Selling my husband's Jeep Grand Wagoneer & met Dirk A. thru our inquiry. He has been one of the…read morekindest people I've met. They gave a very fair offer & stood beside it when we saw others decline for no given reason. Dirk was ready for us as soon as we walked thru the door. Had our ride not had some traffic hiccups, we easily would've been out of here in 15 minutes. I would come back just to deal with him in the future!

Unfortunately I can not leave a good review. Thursday we made contact with autonation fort worth…read moreand made a deal. They sent me all the information we needed and had a final price. Agreed we would come Saturday. We drove 3 hours and as we pulled up the care we were there to buy was being test drove and the sales person as we talked to told us its first come first serve. I told them we have a cashier check with there name on it all we needed was to look over the car. They said let's see if the other person could get financed. We waited for almost 2 hours and then they said it was sold. Not a good practice to make a deal and back out of the deal we already made.

Jim is a great guy to do business with! Very friendly and helpful never up tight or rushed. A…read moretrue car guy!

I bought a preowned vehicle from AAB of Keller a few years ago. The guy was very helpful and made…read morethe process of buying very easy. The listing and description of the vehicle was super detailed and picturesque were listed as well.

First off don't always believe what you hear…read more I purchased a vehicle from Lee. He was very upfront about everything during the whole process. The owner came out and said hi and was also very courteous. I've read through reviews on here for them and it just don't add up. A used vehicle is a used vehicle. If you want a guarantee you won't have a problem spend 3 times the money and buy you a new car. I'm satisfied with my purchase and the way things were handled. There's always two sides to a story. Give them a shot, don't have to buy if you don't feel it's right.

I have done business with Callahan several times. Both Lee and Tim have been great!…read moreThey truly are up front and clear about the vehicles they sell and the process.

The people at Enterprise are excellent!…read more When I had an accident, they helped me from beginning to end, with ease, friendliness and professionalism. Luis was efficient and sent an equally nice man to pick me up. Their service included speaking with my insurance company to assure me they would pay the entire bill. Thank you Areli! (sp?) Then, Celeste, in sales, called twice and suggested I come in and see their selection, which I did. They have certified cars, with warranties! I found my little SUV and between, Celeste, Cameron and Willie, the whole transaction was effortless. I want to thank them and Enterprise for making an extremely bad circumstance into a happy, haggle free experience. Oh, yes, I love my Jeep! With much appreciation, Louisa Lombardi

The car broke down twice within 30 days of purchase. The first day I drove the car it broke down…read moreand it had to be towed and the turbo was replaced. They paid for the repairs, It broke down two weeks later and had to be towed again. After the second time it broke down I tried several times to reach out to them to pay for the repairs. They would not respond and I had to reach out every few days to follow up. After two weeks of trying to get ahold of them to authorize the repairs I gave up and spent $1000 out of my pocket to fix the repairs. After two weeks a manager did try and get back to me but only after I informed them I was going to call corporate. Then mysteriously they decided to try and communicate with me. But after waiting for two weeks for a response I was done with them. I have purchased over 20 cars in my life and this was the worst experience I have ever had. It is hard to believe they are even in business with such horrible service. Stick with carvana or carmax. I have purchased several cars from both of them and their service was excellent.

Hands down magnificant service with Mobile Elite Auto for our vehicle pre-purchase inpection…read moreservice with Warren & Team. We are out of state & really needed a pre-purchase inspection by an independent 3rd party not affiliated with the car dealership because we are unable to test drive in person. Warren's communication with us was fabulous. Very timely same day service. Report, photos & video transmitted afterwards are professional quality. Definitely recommend MEA. Service was fantastic!! Thank you!!

I own a 2017 Honda civic and AC gave up on me. She was struggling!!!!! This place is awesome and I…read morewill definitely return!! Everyone that I spoke with was so amazing!! I went to get AC checked because it hasn't been cooling properly. The team went above and beyond to make sure my AC cooled properly. The price was reasonable and the service was quality service!!! I appreciate all of your help and how amazing your team was fr that initial phone call to picking up my vehicle. I had some questions after picking up the car and I was called before I even left the parking lot. You guys are awesome and keep up the great work & service!!! Thank you!!!

Purchased a car from them for my son. It had very little gas as they never filled it up. was…read moreassured "his mechanic" looked at it and made sure all levels were appropriate for oil etc. my son drove it about 100miles and the car just died, had to be towed, engine was shot and not worth repair. Paid $6,000 with no recourse. I called Haidra and explained the situation. I asked if there was anything he could do despite no warranty. He said he would check with his mechanic and get back with me. Nothing. E I contactPedd a salvage company, that bought it for parts for $575z DO NOT BUY ANYTHING FROM THIS COMPANY! Buyer beware!!!

I am very worried after reading these reviews! I too went and did the test drive and all was well…read more I paid him to drive the car to my house bc I live out of town and needed help getting it home. He was very quick to give me the keys and leave. I went out and started the vehicle only to find the service engine light on and tire pressure monitor. I immediately called him and he states that the engine light was on bc he had to stop and put gas in it???? Tole me to take it to Auto Zone and have it reset. HE drove it to my house and that is when the issues occurred! Beware

Our Service Advisor, Jacob Smith was so so kind, helpful, and personable. He explained the services…read morequickly and thoroughly, gave his honest recommendations, and even found and applied a coupon to our services. Additionally, the Uber services the dealership normally uses were down so Jacob personally transported us to the gym and back while we waited for our car. I couldn't recommend this location or Jacob enough!

I had an appointment at Hyundai Alliance, expecting a finalized deal. I was told everything was…read moreready, with paperwork after a test drive. But after the drive, they admitted they hadn't run any numbers and I had to return the next day. When I did, they told me there was no deal. It felt like a bait-and-switch that wasted my time! I asked more than once for confirmation of numbers provided my info and even credit application to just find out they waited till after I arrived. Don't waste your time with this place

CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

Do not take your vehicle to this shop. If you have and they damaged your vehicle like they did…read moremines, file a complaint with the BBB and seek other measures. BBB has sided with me. Scott Skid the owner is not standing behind his company's motto and service. Within 48 hours and 49 miles of me getting my vehicle back from them my check engine light came on and a message saying engine compartments are hot. Heath the service manager had me sit in their shop for 3 hours because the shop foreman was servicing other vehicles, only to tell me my spark plugs had residue over them and fouled out. I advised Heath that I didn't bring my car in with bad spark plugs on a check engine light. Heath stated it must be coincidental. I advised Heath when the initial inspection was completed there wasn't any concerns for misfires. Heath turned me away. I was forced to attempt to resolve the issue on my own. I even brought this concern up to Scott Skidd, the owner and he is refusing to take accountability for what his team did. He keeps saying they never did an inspection on my vehicle when they clearly inspect vehicles everytime they are brought in. He doesn't even know how to repair vehicles. I have a 2018 BMW 540i that i take great care of. Had just purchased brand new run flat tires $1500. Who would purchase BRAND NEW TIRES on a vehicle they don't take care of?!?! I never should have let this shop touch it. DO NOT TAKE YOUR FOREIGN VEHICLES TO THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. They will not honor their service commitment to you.