On time. Excellent work. Reasonable costs. This was a much better experience than taking my bike…read moreto a shop and leaving it for however long it would have been. Highly recommended. I will call again when needed (which might be soon as I am currently looking to get a 2nd bike).

Eric was great. Came early, charged a fair price, did the work quickly, and did a great job. I…read morecalled him to install a center stand and fix a botched crash guard install on my Kawasaki. Took him probably less than an hour. Not only that, he spent some time helping me learn how to use the center stand and teaching me proper motorcycle maintenance for various parts of the motorcycle. Highly recommend him if you have a Japanese bike (as he only works on those).

Saw a bike listed for 3900; elsewhere 3000. Made an offer on Cycle Trader. RideNow countered with…read more$4600. Ripoff! These guys need to go!

Over priced and inexperienced mechanics. $160 per hour labour rate and over $190 to change a…read moretire.... The tech even got the chain tension wrong... Would not recommend this place for service

Last two services at the newly remodeled shop went well. Got me finished up on last minute notice…read more. Courtney quoted me a great price and Roy took great care of my vehicle as a professional motorcycle mechanic. Will be back -

** (1 Star)** I…read morepurchased a **2018 Polaris Sportsman 850** from Lone Star Yamaha in Burleson on **July 11**. The salesperson told me it was **"good to go,"** that they moved it in and out every day, that it ran great, and that it only had **365 miles** on it. I also paid **$692 for reconditioning**, so I reasonably believed the ATV had been inspected and was ready to use. I got home, unloaded it from my truck, put it in High gear, and the **check engine light immediately started flashing and the ATV went into limp mode**. I restarted it, tried again in Low gear, and the exact same thing happened. I tried a third time with the same result. I immediately called my salesperson. He told me someone from service would call me shortly because they were busy and short-staffed. I even loaded the ATV back onto my truck, ready to make the nearly three-hour drive back to the dealership. **No one from service ever called.** After my wife called the dealership on Monday, the sales manager finally returned my call. Instead of apologizing or arranging service, he asked, **"Didn't they tell you it was 'as is'?"** He then told me they had owned the ATV for over a year, that he wanted to send it to auction instead of selling it, and that he personally wouldn't have bought it because it was an **"old rickety four-wheeler."** I told him none of that had ever been disclosed to me. I had been told it was **"good to go."** His response was, **"Well, I don't know what you were told."** When I replied, "You do know because I just told you," he answered, **"Well, it's your word against the salesman."** When I asked why I had been charged **$692 for reconditioning** if the ATV couldn't even be driven around my yard without going into limp mode, his response was, **"They probably changed the oil and whatnot."** He also said that because they aren't a Polaris dealership, diagnosing the problem might be difficult. Ironically, a Polaris dealer later showed me that the active fault code can be read directly from the ATV's dashboard without any special scan tool. The code pointed to a throttle-body issue, which thankfully does not appear to be catastrophic. Mechanical problems happen. I understand that. My disappointment isn't that a used ATV needed a repair. It's the lack of follow-up, the conflicting explanations, being told after the sale that the sales manager wanted to send it to auction, and never receiving the return call I was promised. I'll let others decide whether that's the level of customer service and transparency they expect from a franchised dealership.

They were personable , professional and great to work with…read more They seem to want to help people and not do you dirty like the dealerships. I will definitely recommend Dallas Chop shop for your motorcycle needs Pricing was reasonable as well !! Better than expected ! Very pleased Thanks guys !!!!

I am posting here to inform everyone that this is the only facility I entrust with servicing my…read moreHarley Davidson, including all maintenance needs and oil changes. Not only is it more cost-effective than the dealership, but the work is also top-notch and honest. When you find a reliable mechanic, you retain their services. I have been patronizing my car mechanic for approximately 30 years. Thanks to this shop, my appreciation for my bike has reached new heights. Award-winning Harley

Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

amazing place. Raymond was awesome. prices are very affordable. we were in and out in less than…read more30 min. they even serviced the ATV onsite. thanks so much highly recommend.

Purchased scooter in 2023 and paperwork to title and register it was lost. Contacted the company…read moreJuly 15, 2026 to request new documents. Company returned my call and email THE VERY NEXT DAY!!! Great company to work with and very accommodating!

i bought an ATV for my son and I've taken it back to them 2 times in 3 days because it wouldn't…read morestart, the first time they said it was the battery and I had to pay $96 for a battery that wasn't covered under the warranty which is crap because a battery is still considered a part. the second time I took it to them they said that it was the stater and I had to pay $100 for the labor to replace the stater. now, 3 days later, it won't start again. what really makes me mad is that they told me when I bought that it was very good quality machine. OVER PRICED for poor quality machine. don't waist your money.

I reached out to these guys and from the first phone call with Eric to Ronnie to the very end with…read moreNestor was 100% a great experience. Eric- was super nice and got us the deal I needed. Ronnie- Amazing person. I could sit and talk to him for hours and enjoy every second of it. He was so nice and treated us so good. It was my first bike and he gave me alot of tips and encouragement and ideas that I can bring into my learning experience, he made me feel confident. Nestor- in finance another super cool guy and always smiling. He made the process smooth and quick when you have a great personality it makes the buying process so much better. All of these guys were the top of the line, I can see there like a big happy family in there and I love that. I love that I didn't feel taken advantage of just because one I'm a girl and two it was my first bike purchase. If I lived closer I would be begging them to let me join there team!!!

Shane went above and beyond for my requests and he is awesome to work with. Highly recommend.read more