This company redeemed them self. They had a rep who said that he worked for them and did not fix my chimney flashing. Russ was incredibly responsive, They did my roof 18 months ago and did a great job but they did not fix the chimney flashing because his sales rep Greg did not include him on the issue. Once Russ found out he sent his foreman out and wrapped the chimney. They fixed the flashing and it looks great. They are a first class operation and the people he has working for him are courteous and very well mannered. DO not hesitate to use them. read more

Love our new roof. When a hole was accidentally punched through our ceiling, Russ and his team made it right, ultimately paying for an outside contractor of my choice to do the final work. I highly recommend these guys! read more

My roof is finally beautiful. I had a fantastic experience with Greg and his staff at Northstar. First, when I contacted Northstar I had already signed a contract with the another company. After having second thoughts, I contacted Northstar to see if they would just give me a second opinion. I was pleasantly surprised that they would and I didn't have to be home for Greg to just come take a look. I had a complicated situation with having defective built-in gutters. The best solution was to have them removed, but the first bid from the other company would have added about $2000 to do it. Luckily I was able to get out of that contract and had Northstar do the work. They not only removed the built in gutters and replaced them with seamless ones, they also saved me about $4000 in the process. The project started and ended on time. As I suspected they would, the crew ran into problems with damaged beams and sheeting, but had them fixed with little effort and cost. Despite the fact my old roof had been off the night of that torrential rainstorm in June there was no problem. I really liked Greg's no-pressure attitude. He kept in touch during my decision and financing process and kept me informed of market changes and Northstar schedules. I would use Northstar again in a heartbeat. read more

North Star replaced our roof in the Mt. Baker neighborhood recently. Russ was extremely helpful and patient in helping us select a new roofing material. He also offered honest advice about which product would be the best value. His crew was very polite and conscientious. In addition to doing a great install they fixed other issues they found such as plugged or needing adjustment gutters. It was great to have him looking out for our other roof issues. They did a great cleanup and even let us keep their dumpster for an extended time for our other project. North Star is performed how I wish every contractor would perform. read more

I found North Star's reviews on yelp and decided to give them a call based on their 5-star rating. I have to say North Star is worth every single star. I would give them 6 stars if I could. The siding project on my house was slightly unusual and Russ and I were able to go over all the details in person and on the phone. He "got" right away what I was trying to have accomplished. Once his guys came out they were finished in two and a half days. They were uncomplicated to work with: they left the site spotless and they were a pleasure to talk to. They took great pride in their work and alerted me to potential problems with older repairs they found on the house. Their finished work looks beautiful. I will call North Star again and recommend them without hesitation for any future projects. read more

Russ and his team at North Star Construction delivered on their promises. I am pleased with the timely responses to my questions, the knowledge and experience of the staff, the quality of my new roof, the clean-up following construction and the excellent warranty coverage. I would be happy to serve as a positive reference for anyone who is considering hiring North Star Construction to replace their roof. read more

North Star Construction finished installing our new roof last week. It's beautiful, craftsmanship is excellent. But the aspect of their work I appreciated most was the clean-up. Our property is landscaped to a great degree, and the care Russ' crew took during the job and the clean-up afterwards was perfect. And - no nails in our car tires!! This may seem like a small point, but 2 years ago a neighbor had a new roof installed and I ended up having to visit the tire company 3 times in 4 months; and this happened to my next door neighbor as well. One last point - the estimate and accompanying information Russ gave was the most detailed and specific of the companies who came out to give estimates. Good work guys! Thank you! read more

NorthbStar is Very promp, on time, on schedule, and attentive, something that you don't see a lot nowadays with contractors. They Always keep me informed of all progresses and the job was done in a few days efficiently despite rains. read more

Northstar exceeded our expectations. Russ, the owner/contractor, spoiled us with superb customer service. Plus, he had the best price on roofing and gutters. They also gave us competitive pricing to level our porch posts and awning. After installing gutters on our 1960s ranch house, we noticed a couple of leaks. We gave him a ring, and he was on site the next day to find a solution. He covered the additional needed parts, since they were not in the original contract. We will certainly keep them in mind for future jobs and will recommend Northstar to our local friends. read more

Russell of North Star was amazing -- and money never even changed hands! I came to him with a project that North Star doesn't have a great deal of expertise with, and Russell not only returned my call on a weekend, but was honest about not having the right experience for my (rather unique) job and recommended a trusted colleague to go to instead. Then, even though he wasn't getting my business, he walked me through some of the considerations I would face and things I should look into to ensure the job was being done right. Our call must have lasted at least a half-hour. I don't have work for North Star today, but I'll sure be calling back with any future projects that are up their alley. Thanks, Russell! read more

From start to finish this roof company was top notch. Their work was excellent, pricing very competitive, and follow through unbelievably professional. Can't say enough great things read more

Northstar replaced our Ballard roof in the summer of 2016, and we couldn't be happier with the roof or the experience. They came in with the lowest bid of several companies from yelp, and Russ, the owner, even helped find ways to reduce the cost from their bid (I took on the risk of reusing vents and the like). We received daily updates from Russ, and the crew was mindful that we had a baby in the house that napped during the day. Great company that I would highly recommend. read more

I had already gotten 3 roofing quotes when I stumbled upon North Star via the Yelp reviews. I asked for a 4th quote and I'm so happy I did. From the start, the communication was excellent. Russ took the time to go over the options with us and guide us to choose the one that made the most sense to us and our budget. Of the 4 quotes, only one was cheaper. However, we had a bad feeling about that company and we were pleased that Russ was within spitting range of that lower quote. The crew that came out to do the work was respectful of our landscaping and property. They worked very hard and we believe did an excellent job. What makes North Star an exceptional company is that even after they were done and paid, when we contacted Russ and said that the ground floor bay window didn't look quite as good as we hoped, he was right on it. He agreed that while it was done correctly, it could have been made to look a little more aesthetically pleasing. And just like that, it was fixed. This wasn't just a sale for North Star, we are now a customer. We look forward to our next project with them. read more

We had North Star Construction replace our 60-year-old wooden windows with double-pane vinyl windows in September of 2016. We had some out-of-town time scheduled, and Russ and his crew were very accommodating to help us work around that. The two people who did the work (Nick and James) were a joy to have around. They were very polite and thorough and efficient, and did a great job of keeping the work areas neat and clean. With a house of this age, we were very concerned about preserving the original trim, and Nick and James did a marvelous job removing the old windows and installing the new ones without damaging the fragile trim. The new windows (Milgard Styleline) seem to let in a lot more light and make the house feel snugger and quieter. They work well and really look like they belong here. There were some difficulties removing the old windows, but the crew showed a lot of patience and perseverance to overcome them, and even finish the job earlier than expected. North Star Construction had replaced our roof several years ago, and I was impressed enough to ask them back to do our windows. I highly recommend them, and I know I'll be calling them again for any future construction projects I need. read more

Had my roof replaced in 2011 but when it started leaking 2 years later they refused to honor the warranty.

I had a hidden gem of a mess under my shingles requiring an order of all new plywood. The same day we realized what was needed, they worked fast to procure the materials and get it on the roof before dark. Super thorough and professional. A fast team that cleaned up well after themselves. A fair price. And my new metal roof looks stellar. I will definitely be contacted these guys again for my future projects. So nice to find a contractor that not only ticks all of the boxes, but ticks a few more that weren't on my list. Highly recommended. read more

I didn't use the people as I needed a fence and THEY DO NOT BUILD FENCES at this time. Apparently they are trying to get the listing changed. I wanted to post this for people looking for a new fence. read more

Our experience with Russ Oja owner and North Star Construction has been great from start to finish. Our home's old original 1970's roof and skylight needed to be replaced. We tried referrals through friends but either the contractors didn't respond or they didn't commit to a start date. Then we found North Star Construction on YELP. Owner Russ Oja responded in a reasonable amount of time and came out himself to do the assessment. He followed through and sent a contract of the requested work to be approved or amended by us. After we signed, we received a hand written thank-you card from Russ, encouraging us to contact him at any time during the process. Russ sent a helpful email suggesting that we remove items from our walls that might get "rattled" by the roof repair and fall down. The work took 3.5 days, slightly less than predicted. The crew arrived on time each day and did not ring the doorbell to use the restroom. We worked directly with Russ who immediately and courteously responded to our numerous phone calls and questions. Russ came to the site every day, kept us updated and checked in with us about previously hidden conditions on the old roof that had the potential to add more cost, such as replacing the levels of rotted wood underneath. Overall the job cost slightly less than the proposal. After the job was completed Russ sent another thank-you card thanking us for the business.(!!) We highly recommend Russ Oja's courtesy, professionalism, expertise and the North Star Construction company. We've already recommended them to friends and family and we'd definitely do business with them again. read more

This company put the roof on before we moved in, after about 7 years we found out the hard way that flashing leading to my back kitchen window had been put on inproperley and leaked in between the wall for all 7 years causing 15000 dollars of rot and damage... When i contacted russ about it, his formen came out an said yep thats what happened and told Russ about it. I didnt hear back from russ as to what could happened . so i called him and He said that His laywer said he didnt have coverage for this and that the roofing industry was hard on him and he was closing his doors for good.... I see that didnt happen . good luck with this guy be carefull... m still Redmond wa. read more

A few years ago I had my roof replaced and it was noted that the siding on my chimney should be replaced. I had done my research and really looked around. I contacted a few companies and received bids from two. Having received Russ's bid first I actually canceled the second (guy still showed up and was a far cry from Russ). I could tell based on his follow up that he was a guy I wanted to work with before even getting the second bid. Considering myself handy I thought about doing the project myself. I decided this is work that I want to look professional might as well pay a professional. The guy that installed the siding was a true pro. He was hard working, clean, and a craftsman. The work site was spotless at the end of each day. The work exceeded my expectations and I am really picky. Overall, there was great communication, great work, and a really positive attitude. They even did a few things I didn't think of and used high quality material. If your looking for a company to do a service they provide I would highly recommend you give them a call and an opportunity to bid. Especially in this industry a company like this is really hard to find. I found North Star through Yelp so I only think its fair to give an account of their work. read more

NSC Builders - Chimney before. Was worse than it looks. - Roofing Near Me

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I wish these guys had someone to answer the phones. They did a great job for me in 2002. Now it's 12 years later and my roof is leaking. I called last night, late, not expecting someone to answer the phone but hoping that first thing in the morning someone would listen to my message and call me back. No call back. Called at 8:15. Voice mail. Called at 11:00. Voice mail. I understand they may be busy but sheesh a quick call to a customer who has water washing down the chimney on the inside of the house. Is that too much to expect? read more

I called several roofing companies to repair and treat my old cedar shake roof. One company (that was also highly ranked on Yelp) declined, instead stating I needed an entire new roof. Greg and NorthStar roofing said they would replace shingles as needed and treat the entire roof. They were great at trying to keep cost in line while also ensuring some areas that were "rough" were properly repaired. Costs were extremely reasonable and they didn't pressure you for anything. I loved them! read more

I'm astonished by the way the roofing project went. My experience with North Star far exceeded my expectations - from the estimate to the final touches. The quote provided was very competitive with the other companies, but North Star had an edge with other services available, such as pressure washing the perimeter of my house. The roofing crew were efficient - they finished the project in one day, just in time for that Seattle rain. I performed a walk through and couldn't find debris associated with the job. The person that performed the pressure washing of the perimeter was thorough, he got every nook and cranny. Now my humble abode looks amazing, not just because of the brand new roof, but with clean decks and sidings as well. The project remained on budget. Russ for provided such great customer service and always replied to all of my questions. His recommendation of adding that high-definition ridge cap made a huge difference on how the roof looks. Thanks North Star. read more

North Star Roofing just installed new gutters for us. We did the demo on our old ones, but they came out on time when they said they would, installed the new gutters in a quality manner and took away the old ones for us. They weren't the lowest bid, and weren't the highest. I appreciate that they gave us a reasonable price and quality work. I would give them a call if you need gutter work! read more

Our experience with North Star Construction was amazing! Russ was very attentive to our needs and kept us in the loop with how the work was going. His price was very reasonable and the work was of high quality! All of the people that came to work on our roof were very friendly. We recommend North Star Construction to anyone we can! read more

Russ, the owner, is great and very easy to work with. His company did gutters and replaced some siding and the quality and workmanship was excellent. I would definately use Northstar again. read more

There is a reason why North Star Construction has a 5 star rating. We just had our roof replaced and I had to write this review pronto because we are so happy with our experience. Communication was top notch every step of the way. (Does Russ ever rest? Lol. I say that because there were several times we sent an email to him way after business hours, not expecting him to read it, much less respond, and boom, Russ is replying back.) The foreman, came out at the end of each day to make sure his crew was on schedule and communicating information to us. Craftsmanship was top notch. Crew was the most respectful, friendly and hardworking (making sure clean-up was done after each day...which we really appreciate having three dogs). We were so amazed how quickly they finished the job...a day ahead of schedule in fact. We are beyond grateful for the extra mile and attention we received. I give no hesitation referring or hiring them again for our next future home. Thank you Russ and the North Star Construction team! read more

What a great company to work with! There communication is top notch, there work was excellent, and the price was very fair. What I liked most about North Star was that I at first wanted a metal roof that would of cost more but, the owner Russ sent me an email and explained why that was not a good option for our roof. I emailed back and forth with Russ for several weeks and he answers all my questions. So glad we went with North Star Construction. read more

We had an unscrupulous contractor actually try to use Northstar's name on a roof repair! Needless to say, the repair was as false as the swindler peddling it. When we explained the situation to Russ he completely understood and put us right by repairing the roof! Our roof is reaching 15 years and as soon as we have the funds to replace the entire roof, we will definitely let Northstar do the job!!! Thanks guys!!! read more

As I Realtor who's seen hundreds of moldy attics, I was very picky about a roofing contractor and saw how many of the top roofers in Seattle my neighbors were using were cutting corners on ventilation and quality materials. That is what set North Star apart! They have different pricing options, depending on your goals. For me, I wanted excellent venting and a quality long term roof for a home I would never plan to sell. A year and a half after installation, our tenants noted some mold inside the home, Russ emailed me back immediately and was at the house to inspect the next day. We confirmed the mold was from the tenants humidifier and the roof was indeed functioning perfectly. Russ spent a lot of time out of his day helping me assess something that didn't even have to do with his job. My husband agreed "he's the nicest guy on the planet!" This is an honestly run company who does quality work! I will use them for my future roofs definitely and recommend my clients to work with them. read more

Just had a new roof done by Northstar and could not be happier. Greg is great. He is prompt and courtious, always willing to discuss any problems and to find a solution. His quote was spot on and there were no surprises. They cleaned up everyday, you would never know they were there except for the dumpster. Would definitely recommend them to anyone who needs to get a roof or any other work done. read more

North Star Construction did a real nice job of cleaning roof and gutters. Gilbert was real efficient and in less than 5 hours, after arriving on time, it was completed. He gave me some tips to avoid issues in the future. Will use them again for the next cleaning. read more

We had several bids for our roofing and gutter project and North Star Construction was competitive. We chose them because they did not require a deposit until the materials were delivered and the project was started. Other large roofing companies wanted 50% up front and were scheduled out for months. Russ's crew worked long days (well into dark) to get the project complete and everything was tidy at the end of the day. My only disappointment was the size of the truck they used for haul away - it was small and they had to take it frequently. But, to their credit, our home is much larger than homes they've done in the past, so maybe in time, as they get larger homes, they can invest in a big trash hauler! Our roof took a few days longer than some of the larger companies, because of the smaller crew. But I believe in supporting the small business owner, so we were patient. Thanks for the beautiful roof, gutters and skylights North Star Construction! read more

We had an excellent experience replacing our roof in the Fall 2016. First of all, the bidding process was extremely easy. They came by when we were not home and then emailed us a detailed bid. We appreciated this after having a bad experience with Polar Bear Roofing, who spent 3 hours giving us a sales pitch on a weekday night despite broad hints that we needed to put our child to bed and then as they left said they were only half-way done! We decided on North Star based on their reasonable and detailed bid and their reviews on Yelp. They lived up to their reputation. Their crew was considerate and fast-working. Russ and his project manager Gilberto were easy to get a hold of with questions and very professional. A wind storm happened unexpectedly in the middle of the project so they very carefully put down tarp and then Gilberto came out every day through the stormy weather and the weekend to check on it. They had gotten a bit of the new roof down before the storm and we decided we didn't like the color. This created extra expense for us (be sure you like the color you pick!!) but Russ was helpful and professional about coordinating the return to the supply yard and selecting the new color. When everything was completed it looked beautiful and they thoroughly cleaned up our yard. We would hire them again; if they only did siding! read more