We had a roof leak. Because of this and the age of our roof we decided to replace it. We hired North Star after getting several bids. They were right in the middle of the bids we received. Because of the weather there was a couple of week lag time. Luckily they came out to put a temporary fix in our leak for no additional charge. The night after they came out and fixed it it dumped like crazy but our roof help up. They were very communicative during the whole process and they emailed us pictures during the construction to show us their progress. After a week we had a fantastic roof. Having owned a business for many years the success in business is pretty simple - just do what you say you're going to do - They did and they earned our trust. read more

I've used NSC Builder several times for my home projects over the years and every time I use them they always impress me. They've done six roof replacements, five gutter jobs, replaced windows for three projects and recently they installed siding for a new project for me. The quality of work & communication is outstanding, they always keep the jobsite clean and the pricing is very fair. Thank you Russ of NSC Builders for your continued help and I look forward to seeing your next project for me. read more

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North Star Construction (NSC) installed my roof in 2016. Overall it was a decent job, although took longer than expected. Then in February 2020 the roof developed two leaks in two different rooms. They came out and repaired both. The leaks seemed to be ok. Now in June 2021 one of the spots started leaking again. I phoned and left messages, but no call back. I once managed to speak to someone named Fran who said she was just answering phone calls and passing on messages. She said she would pass on the message and someone would get back, but never did. Now I just get voicemail full messages. I am wondering if this company is even still around? read more

I was so impressed with the work Russ and team did on our paint project, I have now commissioned them for our home remodel! After day 1 demo, I'm extremely happy. I will update upon completion. read more

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After gathering several bids for replacement of our ancient roof, we decided to go with North Star. Their bid represented a nice combination of value and quality. Plus they were available to complete our project surprisingly quickly. They finished work in a timely fashion and the only cost-overrun was for replacing a bunch of rotten plywood that wasn't discovered until the old roofing was removed. And the overage charge for the extra plywood was totally fair. . . They even noticed when our furnace installer failed to properly flash the furnace vent so we could follow up with them on that. . . A very positive experience overall! read more

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Right away there were major issues with the quality of work performed and the professional manner of the crew and contractor Peter J. Evins at Northstar. Almost immediately it was evident that the crew that was working on my property was not a professional crew with workers showing up on more than one occasion with an underage minor climbing on the roof with his father, crew drinking beers during lunch periods then returning to work on the roof, drinking beer after the work in my backyard on site, never being properly tied off or secured via OSHA compliance and the companies own contract. As a licensed contractor Peter and Northstar should have had a person onsite to supervise and their employees workmanship and behavior. The crew was called to redo or correct work they "Completed" during every step of the installation process. The contractor was also not on site supervising the work even after requesting his presents on site and to verify the quality of the work of his crew several times. Contractor failed to be present on site during work or review any of the crew's work until we, as clients, called or texted pictures of our complaints. I regret ever hiring this company. Having to have daily check-ins with the company in order for the work to be done correctly should not be an expectation, nor was it our responsibility. The lack of transparency, failure to oversee the quality and procedural correctness of the project, the unprofessionalism of the foreman and crew members, as well as the ethical deficiency to not cut corners has resulted in poor quality work and the irreversible damage to this company's reputation. read more

The team at North Star Construction has been a dream to work with. We had them quote new windows for our 2 bedrooms. We had a great conversation with one rep regarding the different options for styles as well as sound proofing to make sure we had exactly what we wanted. After ordering the windows and getting an install date on the books, the COVID-19 pandemic hit. Unfortunately, we had to delay the installation but a few months however the team (specifically Russ, the owner) kept in contact with us the entire time, offering to come and secure the windows once they had been delivered at our property, and eventually making sure we were one of the first projects to get booked when construction was allowed to resume. The install took about 6 hours (for 4 windows) and Tony made sure to ask questions along the way and stay communicative throughout the process. Both installers wore masks and booties when inside the house made sure to cover our furniture to protect from any dust and did a great job cleaning at the end. Russ even stopped by the next day to pick up a check for the remaining balance instead of mailing it. You wont meet a more dedicated and friendly owner in this business. We will absolutely use this company again when considering more window replacements in our 1925 home. Thanks NSC team! read more

NSC Builders - Roofing Near Me

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We bought an old Seattle bungalow and found old windows boarded up in the walls as we were renovating. We wanted more light, but the old windows weren't salvageable - enter NSC Builders. When I reached out to Russ, not only did I have a quote in hand the next day, it was comparable or lower than other quotes and he was able to get the work done on a ridiculously impressive schedule. After the windows arrived (early), we had them installed within a week. His crew was on time, efficient, respectful, and had the install done in one day. It was so easy, we had them back to do interior window trim and mill work that we were originally going to DIY. Another great experience and so worth it. These were small jobs, but throughout the both of them Russ was friendly, responsive, and so communicative! There were no surprises. Tony, who did our windows and mill work, did excellent work and made sure to check in with us when he had questions. NSC Builders will be my first call when we need work done in the future. read more

NSC - what can I say? They did an amazing job replacing our old roof. Their quote was really competitive and Russ the owner was an absolute pleasure to work with! His office support staff(okay- his mom Fran) is a true delight and saw to every aspect of our project efficiently. The follow up and attention to detail was exceptional. I would ( and have) highly recommend NSC for any roofing/ gutter project. I have my sights set on using them for an exterior painting job next. Fantastic if I could give 10 stars I would!! read more

We hired NSC builders to re-roof our Green Lake home in summer of 2022. We initially contacted Russ about this a few months before, because we had questions about some broken sections of the roof and gutter. He responded with very helpful suggestions, including ways we could save money on some of the repairs without even involving his company. We eventually got a bid for our full roof, and we never felt pressured to move quickly or choose more expensive options, and Russ patiently explained everything that was happening along the way. The NSC bid was competitively priced. The NSC crew was friendly and punctual, and cleaned things up at the end of each day during the job. Thank you, NSC! read more

Russ and crew are as good as it gets. Everything from the quotation process (very comprehensive), selection of the materials, planning of the work and the execution of the work itself was flawless. Russ' team are professional and very hard working. We had a little rain during the install but they were able to plan around that so everything was waterproofed up in anticipation. My 'merlot corning' roof looks awesome and we are hopefully good for another 20+ years! read more

NSC Builders - Roofing Near Me

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From the beginning of our re-roofing project to the end, Russ and his team were great to work with. Excellent work quality. And, Russ happens to be an exceptionally friendly and kind person. We've really enjoyed our interactions with him and appreciate all the good care he has extended us. We will be getting our gutters replaced in a few weeks with his crew too. Thank you, Russ, and the whole NSC Builders team! read more

NSC Builders replaced our composition roof earlier this summer and they did a beautiful job! We couldn't be happier with how it turned out as well as the entire process. Russ was knowledgeable and super helpful during the estimation process and offered very competitive pricing! The installation team was amazing and they worked diligently to ensure everything went smoothly. They were incredibly efficient and kept the job site so clean! Several of our neighbors even commented to us afterward how impressed they were with how the team worked. We are super pleased with our new roof and highly recommend them for roof replacement. You will not be disappointed. read more

I had the pleasure of working with NSC on a few projects this summer. To say that it was great doing business with them would be an understatement. Every project has it's hiccups and unexpected issues, but what makes a project 'smooth', is when there is tons of communications around those hiccups and issues. Russ and his team always let me know what was going on, via text, phone, or email, and welcomed the many questions I asked. On top of that, the crews they employ are top notch, they know their stuff and they are FAST! Now I have new windows, an awesome new roof and will have new paint next week. Oh, and on top of all that, their pricing is the best, it's honest and it's all written down, no surprises! I'll be recommending Russ and crew for years to come and will certainly be using them again on my next property. read more

Exellent family owned buisness provides high quality professionals! Prompt, respectful, personal, attentive and knowledgeable! Very happy with our perfect new floors! read more

NSC Builders - Roofing Near Me

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Russ and his team are wonderful to work with. We needed to re-roof my wife's house (she hadn't done this since owning it) and we got a number of quotes from different roofers. I think one of the things that Russ does well is explaining the differences in what you get. We got a wide range of quotes (some much less, and others that were more than North Star) but clearly the materials and workmanship vary depending the company. Russ offered 2 levels of service, with the standard service being very comparable in price to many independent contractors, and their signature service being several thousand more. We ended up going with signature due to the better materials and quality of service. We did not get the absolute lowest price possible compared to other quotes, but I think the quality-to-price ratio from North Star is one of the best, and I feel that they are a company I can trust. Gilberto and his crew were amazing and great to work with. He was in constant communication and took descriptive pictures of many of the areas that needed additional work. Our overall experience with North Star was positive and I would recommend others to strongly consider using them for their work. The only hiccup we ran into was that our satellite TV stopped working, which is common with any roof work; however, letting us know in advance would have been nice, because we had to relocate a planned gathering to a different location last minute due to this. read more

We knew from the start that Russ and his crew were going to make our roofing project seamless. The advice we were given was sound and the communication, consultation, bid, execution and completion were all solid. We felt so confident with them that we also hired them a few years later to replace our windows.... another huge project done well, within budget and on time! Professional yet super down to earth and friendly and best of all, patient with all our questions and willing to explain things in an educational way without sounding condescending to us rookies. Cheers and thanks again Russ and Crew! read more

North Star installed my roof in 2014. They were extremely helpful and honest. I didn't trust the gentleman I dealt with 100%, but the price was good, and I had a pretty good gut feeling. We opted to leave the roofing boards in place instead of replacing it with plywood. About a year later, I was up on the roof and noticed what looked like a roofing board that might have come up a bit, which is something that I knew might be a risk. I had trouble getting ahold of the gentleman I'd dealt with and felt discouraged, and filled out the "Contact Us" form on North Star's web page. Russ wrote back in short order (I learned that that the gentleman was no longer at North Star), and he pledged to send someone out to take a look. They had someone out and fixing the issue within a day or so. He was friendly and efficient. Another year later, I noticed a bit of water coming in through the roof, and wrote Russ. He jumped into action, and he and another fellow came out the next day. This was after a big windstorm, and my house is partially covered by a tree, and it turns out that the massive amount of pine needles (we have a lot of them) had simply bunched up behind a vent and made a ramp up into it, letting water inside. Russ and the other gentleman cleaned around the vents and made suggestions about keeping them that way. So, even though I'd originally thought the issue was probably warranty work, it totally wasn't, and they were just plain nice and super helpful. These guys are great! read more

On-time, on-budget, reliable/friendly crew, excellent communication, COVID safety precautions always taken... what else can I say? Oh... we absolutely love the absolute care and excellent job North Star Construction did on our new roof, gutters, gutter helmets and downspouts! We highly recommend Russ and his quality team at NSC! read more

I was very disappointed by the recent experience I had with North Star. I requested a de-mossing service which clearly is nothing near the cost of a new roof and I was pretty much dismissed. Where as when I needed a roof, they were extremely responsive and helpful. In my mind this is a poor reflection on the company, showing that it only cares to work with customers if it is a big job. This type of attitude is not worthy of my money and it shouldn't be worthy of yours, there are many other companies that realize the value of good customer service, no matter what the cost of the job. read more

Russ and his crew at Seattle Roofing blew away our expectations. Having an out of state rental property has challenges. Russ solved that problem for us. He was the only one willing to send us pictures and daily updates to keep us in the loop. I would recommend Russ to anyone. His work and professional is top notch. read more

NSC Builders - Roofing Near Me

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I called around quite a bit and Russ was really good about getting back to me and providing clear communication (with my millions of questions that he has probably heard before). His schedule was full (good sign) and while we were waiting for our appt. We discovered we had a vent on our ailing roof leaking all the way into our master bedroom! Russ had one his guys come out and patch up / cover with tarp the leak THAT DAY (a Saturday mind you) and we felt assured we were okay until we got our turn. Anyway, our roof looks great and the team did a good clean up job and what can I say...it's not fun to spend 10k on a roof but I love my house and it was worth it to keep it dry. I am not a robot. Any Yelpers feel free to DM me to ask any questions. - RB (P.S. Russ also went out of his way to find gutters that matched my house color so I did't have to paint them...) read more

Excellent, professional and responsive service. Complete estimate itemized all options and was professionally prepared. Extremely competitive pricing. Their reputation speaks for itself. Recommended. read more

We have worked with NSC multiple times in the past 5 years, and Russ and his team always deliver spectacular results! He is very responsive, the work is high quality and everyone is very friendly. We've had roof repair/cleaning, new windows installed in our entire house and a side shed installed on the side of our house. They also did our fence for our backyard and it is so beautiful! I can't say enough wonderful things about NSC and we plan to hire them again in the future once we are ready for a new deck. You won't regret hiring NSC. read more

North Star were extremely professional throughout the process. Russ clearly outlined what I could expect and I was kept up to date on the status of the project. Gilberto was prompt with texts at the end of each day's work, and he sent me a bunch of photos to give me an idea of the state of the roof. He was also very good with cleaning up at the end of the project and made sure my garden and backyard were fully scrubbed off all the roofing material. A big thumbs up for North Star from my end. read more

Being the avid Yelper I am, I found them here with their great reviews and asked them to bid to repair a portion of our roof (a flat area over an addition) along with three other places. We chose them based on the reasonable (although not lowest) price and based on the reviews here, the feeling the job- previously incorrectly done twice by two different craiglist 'roofer' finds - would be done right finally. The good news, it was indeed done correctly, the roof is absolutely what we hoped for. The bad news? Although they worked really hard to accommodate our small job, we were pretty confused the whole time so the communication on this and the follow through was...just not good. It wasn't the worst I've ever experienced- and remember, this was a three star (a-ok) review, not a one star (eek, me thinks not) - and we did get a slight discount for the trouble of a promised one day job that turned into a 2+ week finishing fiasco, but still, I have to say that it was not up to my expectations set from the previous reviews. I wonder if maybe they're great with larger jobs but not so great with smaller ones? I sat on this review forever, because I kept thinking maybe I'd change my mind, I do hate so much to ruin their rating with a lower score but no matter how much I'm happy the roof is working fine, I'm still just left feeling that the experience overall shouldn't have been so disjointed and confusing for us. read more

Let me try to sum this up with as little hyperbole as possible. Russ and his team provided (and continue to provide) the best customer service experience I've had in any business interaction. I'm not just saying for contractors (which we all know can be a little flaky), but ANY business interaction. They are THAT good. We have a small roof, in a decent (though by no means great) neighborhood and Russ treated us as though we were his only customer. He was always punctual, he always did what he said he was going to do exactly when he said he would do it (all the way down to text messaging me photos of the work in progress). He took the time late one evening to go over the estimates provided and answer every question I had, plus advised me on which option to choose for our needs. Usually this just means someone is trying to upsell you to their most expensive product, not Russ. He recommended taking a more moderate approach to save us a bit of money while still ensuring that we would have the best roof for our needs. And let's talk about that roof. Construction only took two days, and afterwards my neighbors (many of whom are in the midst of their own roofing projects) walked over and began pointing at our roof. It is absolutely beautiful, and we've gotten several compliments in the days following completion. We couldn't be happier, and knowing that we have a ten year guarantee on the workmanship with a company that has integrity gives us peace of mind. I did mention the "continuing" customer service, right? Well, after our roof was completed we needed some work on our chimney and the mason we found was having all manner of issues. It sounded like nonsense to me, but having little experience in the matter and fewer friends in the business, I dropped Russ a line to get his opinion on the situation. He called me within the hour to discuss the details and give his professional opinion which aligned with what my gut was telling me. It also bears mentioning that he didn't even blame the mason for his flakiness, but took the professional high road while advising me to steer clear. And now some hyperbole- If I had 30 rooves, I'd want Russ and Northstar to replace all of them when the time came. If I had to roof a dog house, a Barbie Dreamhouse, or the White House, I'd ask Russ to take a look first. If you need a roof, this is your guy, you don't need to waste your time anywhere else. Trust me, I called five other companies all with 4.5 star and above reviews. Russ is the only company to call back, and we're extremely happy he did. read more

Here we go again....gotta come back and give this company another five star review. We installed a new privacy fence and stairs off an existing deck. Called three companies for bids before I remembered that North Star does this! Thank god! Expensive home projects make me nervous because contractors can be so shady and you never know if you are on the same page. My mind was totally at ease after I called Russ and we started the project right away. All materials were quality (many neighbors have complimented the workmanship already) and the crew was polite and efficient. Even with my kids, neighbor kids, our pets, house guests and a foster dog running around the "work site" all day. We had some problem areas that called for creative solutions and I was not nickel and dimed and the crew was able to offer ideas that I had not even considered. They cleaned up all of their debris as they went. The end result is STUNNING. We may never go into our house again. Our backyard looks like a home decorating magazine :) I sure do love when you walk away from a home improvement project feeling like you got your money's worth and improved the quality of your home. read more

I am very pleased that I decided to go with North Star. I had gotten 5 bids for my roof, and the North Star bid came in the lowest. That was not though, the final determinant in my decision. As other reviewers here have said, Russ is wonderful to work with. I had many questions about the process and he met with me until all of my questions were answered. I never at one point felt that I was being nickeled and dimed or trying to be sold something that I didn't really need. I believed Russ to be sincere in what he was telling me. I have no complaints at all about the roof. The work was done quickly, completed when it was supposed to be done, and looks great. The workers stayed late on a Friday to make sure that everything was completed, cleaned up, and we were satisfied. Time will of course tell more about the quality, but I have a 5 year warranty, so I trust that if there is any potential problem, it will be handled. Bottom line is better customer service, quality work, and a much lower price than anyone else around. You really can't go wrong!!! read more

The first company to give us a quote wanted to tear everything off our flat roof and build it back up again with the most expensive materials. Greg showed up the next day, inspected the roof, and said he'd recommend repairing a few of the weaker spots and putting a new pvc roof right over the top of it. No demo fees, no waste removal fees, no need for new insulation. This approach put their estimate in at less than half of what the other company wanted. The two guys working on our roof were polite, efficient and clean. Of course it rained halfway through the project, and they took every precaution to make sure nothing on the roof would get wet. The final bill was very close to the estimate, and the roof looks great. I definitely recommend North Star. read more

Great company and great customer service. I had 7 contractors come to my house for a bid and most never responded back. Nsc came out with a Great bid and built my fence and its amazing. read more

After researching a number of roofing companies, and getting quotes from 5 of them (based on highest ratings on Yelp), I chose North Star Construction. I must say they exceeded my expectations! First of all, they have just amazing customer service. I was out of the country when they were replacing my roof and they sent me photos everyday of the progress! They responded immediately to any of my questions. Very competitively priced. I couldn't be happier with them - I highly highly recommend this company! read more

I always look for family run businesses to support and NSC did not disappoint! Russ, the owner, communicated quickly to answer all my questions and to get us scheduled as soon as possible. His crew was professional, knowledgeable, and our roof looks fantastic! They even use a metal detector to get all the nails they may have missed...which is important when you have young kids who love to run around without shoes on! Thanks Russ & crew for making this investment run smoothly. read more

North Star takes care of you even when you're not in their service area. I was looking for a roof replacement, called afterhours and left a message. Unfortunately I was outside of their coverage area, but they were great enough to at least call back and tell me (only ones to do that). Even though they could not help me with my roof, North Star still educated me on what to expect, what to look for, and the best way to go about finding a contractor in my area. I'm so impressed they took the time to call me back and tell me all this, that shows great customer service. I wouldn't hesitate to recommend North Star to anyone inside of the coverage area. Thanks for your help! :) read more

My experience working with North Star Construction was top-notch. Mica, my primary contact through the project, was great to work with. It was nice to get progress status updates and detailed photos from her via email almost daily. Communication was good, and the work they did looks really sharp. Final cost turned out to be quite a bit more than estimated due to some rot discovered during the job, but fair enough. I would certainly recommend NSC to anyone needing a re-roofing. read more

Russ communicated well and was very helpful in getting things set up to have new gutters installed. I received price quotes for all the available options, prompt answers to any questions, and Russ made sure that the job was scheduled for when I was in town so I could be on-site in case any problems came up. On the scheduled date, his crew was quick, efficient, and asked questions when they weren't sure of how to handle some trim that was in the way of the downspout. As a result, everything went smoothly, resulting in a very positive experience. read more

Russ & his crew are awesome. I've been working w/his firm on and off for a few smaller patching projects. I can't say how thankful I am to have someone in the roofing industry that I can count on. Not to mention, his crew is very kind and professional. The way I look at it, if you have a leak those coming into your house, don't let it get all over your wifes blouse. Be an adult and deal with the problem but letting Russ hit it in the mouth. read more

Reached out through Yelp to almost a dozen roofers. Most were great, fairly priced, well reviewed, good product to recommend, and many years under their belts. I researched and read the reviews of every company and looked up their backgrounds. Then price matched kind for kind on estimates -- type of tile, sheeting, fastener, flashing, etc., and what was offered and charged by each company. Some quotes were absurdly low and left me wary, others were so high I wondered if they just didn't want my business, the middle estimates offered value, material and workmanship. Of these, NSC Builders rose to the top. What differentiated NSC from the rest was how far Russ was willing to go to please the customer. Every concern was addressed, communication was clear and punctual, the crew was respectful and efficient, and the clean up left almost no trace of the giant mess that is a re-roofing. I would hire NSC for another job without hesitation. read more

This is a highly responsible firm. We hired them for a roof replacement project and the final outlook is very neat and clean. They react quickly when a problem comes up and always solve the problem. What is extremely distinguished is their smooth and effortless communication. The overall service is outstanding. I will recommend them to others and will consider hiring them again for future projects. read more

I absolutely LOVE my new roof! This crew was great to work with. Amazingly fast and neat! Honestly, I wouldn't of believed it had I not witnessed it myself. The office people were great,the PM was great and the rest of the crew was fabulous as well. The foreman even told the mailman that he was my nephew and signed for the mail so that it didn't get hauled off. Talk about customer service! The roof is beautiful and exudes great workmanship. Russ even helped arrange financing. If you need a new roof..........I would definitely recommend that you call North Star. read more