Please beware of this company and read other reviews online prior to signing up. They are lower priced than competitors. I moved all my company clients files to Novel Aspect, and it turned out to be a nightmare. After several months of my clients not being able to access their files, QB not opening or taking 5 minutes to load, their solution was to move all of my company files to a different server farm. But within a couple weeks, the error messages continued. When I was trying to process payroll, I was unable to download payroll updates and tax table updates. When I started to process, payroll taxes would not calculate at all. I spent hours on the phone with Novel Aspect in the middle of the night, and they could not fix the problem. I had to move my company files to a competitor's site on a free trial, so I could download payroll updates, and finish payroll so I did not miss any deadlines.
I also had a client not be able to access their file for several days, even with support trying to fix it, and I ended up losing this client. $6,000 per year lost. Novel Aspect was not able to fix the problems, and yet they would not credit my account, because they issued a credit several months earlier for a completely different set of problems. Money savings is not worth using this company. I lost sleep, money, time, $6,000/year client -- There are other QB hosting companies out there that have better management and support and is worth the extra hosting fees. Trust me. You will regret using this company. read more