Ii needed an exterminator and I called Kuma and received Prompt, professional service.read more

Wayne was so wonderful to talk to and book with. We look forward to using Kuma for years to come!…read more After being approached by *other* companies that lie repeatedly, this company has been the exact opposite so far and we are so glad we found them!! Straight forward, easy to reach, quick, and kind Thank you Wayne!

So this company is extremely responsive, arrives on time, does the work, informs of any issues to…read moreaddress in the future (no pressure discussion) and has presented reasonable pricing. I have used them twice now-once - planned and once - unplanned. First service was to clear dryer vent since it had not been done in the 8 yrs (new install) I have owned the home (my bad). David cleared it, tested the air flow and everything worked fine. Advised of a future need which would be a warranty item thus a little more cost and time to complete. Second service - 2.5 mos later late on a Friday, the dryer went into a full alert due to high pressure and shut itself off (built-in safety mechanism). I contacted the company that evening baffled as to why and when could they send someone to inspect it. They responded late that evening that David would arrive first thing Monday morning. He arrived on time - checked the airflow which was fine but the alert was still active. So David went into the crawl space to inspect the duct system and behold it was bad and dangerous (from 8 yrs ago) - flex duct which was easily 3X the length required, 2" vs 4" piping in/out of crawl space using pvc piping, compromised flex duct in the laundry room causing dust to settle around and behind the washer and dryer units - not evident in the open area. It was all incorrectly installed and ultimately dangerous to my home. I was fortunate that I had never suffered a fire. He quoted me a repair and 4 days later he was onsite resetting the whole duct system. Ran into a problem with ducting into the crawl space, dispatched a couple of his guys to come and assist and the work was done in 3 hours, space cleaned and everything tested and the alert was resolved. Pricing was acceptable. I will definitely engage them again if and when necessary. Thanks

I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

Mark was so enjoyable to work with! He asked all of the right questions, listened to our input, and…read morecrafted a lovely landscape design that we can't wait to turn into reality. His patience and candor are well worth the reasonable fee he charges. We highly recommend Mark and will definitely be calling him should we need his services again in the future.

Ultimately a decent outcome with a nice plan to consider for our front yard face-lift, but could…read moreprobably have received similar advice from a knowledgeable person at a good local nursery. Biggest issue with the session was Mark's constant reference to cost and condecending tone when providing 'advice' about working with a HOA, which suggested he did not assume we could afford to remodel our home. This caused me to suspect he is not accustomed to working with people of color, but in the spirit of experiencing a teachable moment, if someone agrees to pay you over $200 above your typical fee to get you to travel outside of your normal geographic range of services to draw up a plan for a renewed front yard, it is probably safe to assume they understand the concept of a HOA and can afford to buy the desired plants and hire landscapers.

Samuel Coughlin provided outstanding service today! Not only did he thoroughly treat and deweb…read morearound my entire home, but he went above and beyond by bringing my garbage cans up for me - a small but incredibly thoughtful gesture that really stood out. He treated my home as if it were his own. Samuel was professional, and clearly takes pride in his work.

Horrible customer experience!! I simply just wanted to get a quote for my home. When I called, the…read morefirst customer service rep put me on hold for a long time. I called back, and the next representative asked me if I knew the square footage of my home. When I told her (Taylor) the size of my home, she replied, "That cannot be right. You will have to speak with my Manager." As if she could not believe my answer. Finally, when I spoke with her manager, the manager told me that I first need to pay $25 for a home inspection, and then ONLY they will be able to provide me with a quote. I informed the manager that I have a new home, and already have a current termite control/station at the home. She insists that it is a company policy before they provide a quote. This is not the way to earn business. The company must reevaluate its policies and business processes.

Had a really large and nasty bald faced hornets nest that needed removed. Katron of Brooks Pest…read moreSolutions did an outstanding job!!!

Please don't be like me. Delayed getting sprayed…read more Now, roaches and spiders run free. It was getting crowed to me, and someone had to go. I knew it wasn't me so I called Brooks pest control. Now the first time it really helped, but I knew it wasn't a quick fix. Later, I saw two of those boogers, crawling near where I sleep. But I was happy that Brooks pest control was coming real soon. Devin showed up quick and knew just what to do. Now I want you to listen and learn so please don't wait or delay. Or you'll have roaches and spiders where you like. So call before they get comfy call before they unpack once they start paying zero rent It's hard to get your house back. Go ahead call Brooke's Pest Control

I first met Jason years ago when PV Heating, Air & Plumbing was still a fairly new business.. It…read moreactually took me a couple of years to make a final decision, but I kept coming back because of Jason's genuine presence and outstanding customer service. That stuck with me--and it still does. Fast forward several years later, and I'm still just as satisfied. They've handled both my HVAC and plumbing needs, and the quality and professionalism have been consistent every time. What I love most is knowing this is a family-run business that truly cares. I can't even explain how much joy it brings me when I see a PV van driving down the street. It's a reminder that great service still exists. Highly recommend!

It is very disappointing to see that honest, factual feedback -including photos - is being…read moresuppressed here. Every consumer has a right to know the truth about safety rules being followed. I can't even find the review I gave them here on yelp, but I have a screenshot of it. The FTC says very clearly that people have a right to honest and truthful business feedback. And I did give them the opportunity to solve it directly with me first. I even sent them an email they never replied to. I was treated poorly, and this is an understatement.