They are very professional and quick and reliable... explain everything to you and will ask if you have any questions

Kirubel did a great job treating our home and answering any questions we had. Great service!

Jalial was very professional, polite and friendly and did a great job. Ask if I had any questions. Very good customer service!!

My tech was friendly. Thorough in his explanation. He completed his work and I appreciated his professionalism. Thank you young man. C Patterson read more

If I could give Brooks Pest solutions zero stars, I absolutely would. This company is a complete scam. They trap you in a contract and then hit you with outrageous fees even if you're unhappy with their terrible service. They advertise a $50 first visit, but sneakily charge $350 instead upon canceling even if they did NOT meet your needs and expectations. Despite multiple calls and emails to fix their mistakes, they kept charging me and refused to honor the agreed times and techs. I gave them three weeks and chances to fix their mistakes. They canceled my account but still charged over $300--totally unacceptable. Their techs were unprofessional and had attitude problems. Please, do NOT use Brooks. I'll be warning everyone I know to avoid this nightmare of a company. Stay far away! read more

Alexandria was so sweet, attentive and thorough. Any questions I had, she answered them and even made suggestions to help me. When Brooks comes back out for my quarterly service, I will ask for her, each time! I feel for what she provided in her services, it was great and the value of what I paid, could not of been any better. read more

I requested for a service around the beginnings of August the 4th to be exact and got scheduled as quickly as next week ! Awesome service they always have an outstanding person to come help us out ! Today we had Alana and she was the sweetest even offered to do the inside ! Great workers , great results and the best thing is that you get a response ASAP ! 10/10 recommend and I will keep getting my pest services with brooks pest control !! read more

Kirubel was patient and extremely personable. greatly appreciated! Usually techs don't wait until I'm home and he did

The sales person was persistent, so I gave them a try. The tech Jalial was perfect. Kind, considerate, thorough and communicative He treated for everything including spiders, wasps, fleas etc. for a very reasonable price. I couldn't ask for better. I hope he services my account next time. Thank you !! read more

I just hired this pest control and Danielle came out she was very friendly, efficient and fast, she was also very knowledgeable. Everyone their also running a special for the holiday where their cutting the price and no contract.. read more

The service teck, Adam, was helpful, listened well and got the job done quickly. I didn't get the salespersons name, nice young man with blond hair, but he went through the options clearly and in detail. I usually don't like for door-to-door salespeople unsolicited coming to the door, but I actually enjoyed talking with this young man. read more

Sully did an amazing job fast and efficient! Was easy to make an appointment as well. Thanks Brooks!

Adam was very detailed & thorough tending g to my pest issues. No pest control company did all he did for me on his visit

Alana of Brooks Pest Control is great. She was thorough and helpful Thank you for your service.

Had a really large and nasty bald faced hornets nest that needed removed. Katron of Brooks Pest Solutions did an outstanding job!!!

Stephen is great! Brooks need more employees like him. He's knowledgeable, thorough and communicates well.

Chad came out the same day I called. We had 2 wasp nests and one yellowjacket nest that developed over the weekend by the pool. One under the diving board and the other near the area where the grands swim. Chad knew how to mitigate the issue and also did a great job helping me understand what he did and why. Great job! read more

Stephen very professional and informative really appreciate your workmanship! 10 out of 10!

It is extremely hard to cancel service after contract expires. They will do everything to keep charging you. Brooks kept charging me even after I told them that I moved and do not live at the place. Never had communication with business so hard. Not recommended. read more

I do not recommend! Terrible customer service and communication . All of the workers that come out our lazy and they do not complete the entire property. I had to call for reservice twice due to a worker Cumming and only doing the outside. They claim once you get a contract with them for every 30 days, they can come in between those 30 days as many times as needed to reservice Once I called them to reservice because their service provider only sprayed the outside, they said they could not do the inside and the outside. The first time they were supposed to reservice a week before the service provider did not have identification on him so he could not get in my gated community . We were not called or notified about this until two days later. It is very unprofessional that they have service providers driving around with no drivers license.. The workers are very lazy. I will not recommend this company ever. The first time they serviced our property, there was still cobwebs in the first floor windows . Once the service writer came each time, they asked if they had to do the inside in the outside in every level, and they seemed very irritated by it because of the size of the house ! read more

he was on time. listened to me and did the job quickly and efficiently. Very through.

My service provided today by Brooks pest control and the technician Donte was phenomenal!! I was very very pleased with what was provided and what I was looking for from the company!! I would gladly recommend Brooks pest control for anyone needing this service! read more

Your tech was professional and provided service requested. He also, completed work in a timely manner.

Terrell was very informative and thorough during my treatment today! I feel confident in their services that they'll restore my peace of mind and that I'll be able to enjoy my yard again this summer. read more

Brooks had been servicing my home for a while now and we noticed a difference pretty quickly after they started. No matter which tech shows up, it's a good experience. Our 100+ year old home had plenty of issues with bugs getting in, but that has slowed way down. read more

Devin was awesome! We just moved and wanted to have some pest control done. Very professional and explained everything extremely well. I am glad I decided to go with Brooks and I am definitely going to stick with them as well! read more

Please don't be like me. Delayed getting sprayed. Now, roaches and spiders run free. It was getting crowed to me, and someone had to go. I knew it wasn't me so I called Brooks pest control. Now the first time it really helped, but I knew it wasn't a quick fix. Later, I saw two of those boogers, crawling near where I sleep. But I was happy that Brooks pest control was coming real soon. Devin showed up quick and knew just what to do. Now I want you to listen and learn so please don't wait or delay. Or you'll have roaches and spiders where you like. So call before they get comfy call before they unpack once they start paying zero rent It's hard to get your house back. Go ahead call Brooke's Pest Control read more

Service was carried out with a friendly and respectful manner. I enjoy talking to my Tech and getting to know her. Thx Alexandria.

Joseph did a great job today on treating my house. I was satisfied with the service. Thank you

Great Service and Quality. Timely and notifies in advance when they're arriving. Affordable. Cover Spider Webs under overhangs and door entrances read more

Rep was efficient. Good interaction. Good service. Appreciate the service. Appears effective. Thanks!

I have never had to leave a bad review for a company but this company is horrible!! They sold me a service that they couldn't not do. They only been to my house one time and never came inside to treat the house. Sent a bill of $500 to collections when I canceled my service months ago. Also the customer service is bad as the service. read more

the tech Devin was thorough and answered all of my questions. He also sent a video of the service he did outside with a description of the treatment. read more

I reached out to Brooks back in July, they sent someone out, and I am not sure what he actually did because I found myself at Walmart buying my own products and treating my porch for spiders myself. Keep in mind that I had to pay for Brooks to come out before they would show up, so they were paid for the services that were rendered. I spoke to someone in July after seeing several emails that they were continuing to bill me, and got an email saying that they had discontinued my services due to me not paying them. I thought that was the end of this.... until I woke up this morning to them taking out $479.00 from my account....my question is for what??? and who gave them permission to do so?? This company is scamming people!!! They are unprofessional and inconsiderate in this economy. I have to now figure how to feed my kids due to them going into my account and taking money for a service that they NEVER PROVIDED. I will be reporting them to the Better Business Bureau, and the transaction will be disputed with my bank. To think I referred them to people before getting their services in my community app. Do not use them!! They are horrible at pest control and overcharge people for services that were never rendered. read more

I've had them out 3 times thus far. The first 2 times they blatantly lied to my face that they went in my crawl space to check for rats. Only the 3rd technician told me they don't offer that to customers they could only put traps next to the door to the crawl space. He said the manager would call me. Not a word except when I got an automatic text for a review. DONT USE THIS COMPANY IF U WANT TO GET RID OF RATS!!! read more

Had my first service today done by Brooks. Tyler was my technician, he was very clear on everything that he would be doing today. He did everything that was promised and I am very excited to get rid of these waterbugs. 5 star service at an awesome rate. read more

$120/month for a mosquito service that doesn't work. They won't do more. They won't spray. And regarding pest control generally, why is my front door always crawling with bugs after a couple days post treatment? When you call to say WHT BRO, they just gaslight you like other companies out there aren't really getting the job done. It is disappointing to be stuck in a stupid contract with a company that doesn't do a good job and doesn't care about it. read more

They responded quickly. They were punctual. I couldn't get a response from the other company I tried to contact on Yelp.

The Salesman was very knowledgeable. We've tried a few companies in the past and the was by far the best service!

Too many lies! I was told so many things that were not true by the salesperson!!! The technician was great - but I will not continue to do business with this company. read more