Top-Notch Service from EcoShield EcoShield exceeded expectations across the board. The team was prompt, professional, and took the time to walk me through everything they were doing. What really stood out to me was the amount of time they spent on the job--they weren't in a rush, and it was clear they were committed to doing it right. Karif was outstanding. He clearly knew what he was doing, answered all of my questions without hesitation, and carried himself with a high level of professionalism. It's not often you come across service this solid. Highly recommend EcoShield to anyone looking for reliable, knowledgeable, and respectful professionals. read more

Read the sign! I have this exact sign on my door for a reason!!! I don't have to explain the reason(s). My sign is clearly visible and readable. So... If you're hiring door-to-door sales reps who violate this sign in Cobb county, be advised that this is also a violation of local ordinances and punishments can include a $1000.00 fine. If you're hiring illiterates, that's on you! Further, I will absolutely file a formal complaint, and will upgrade my sign with an additional "No Trespassing" sign, if that is violated, I will see you in Civil court! *Quick update I was told by the customer service representative that I would receive a phone call from the company today. You think they called??? Of course not! Let that punk show up in my porch again!!! read more

EcoShield Pest Solutions - No Soliciting Sign - Pest Control Near Me - Peachtree Corners, Georgia

Hi EcoShield, I came here to leave a review after you sent a NEW rude sales rep to DuPont Commons. Please stop harassing us and acting offended when homeowners are upset that you won't leave our property after being asked multiple times. Unacceptable. read more

If I could give Ecoshields a negative amount of stars, I would. Run away from this company not only do they lie about being able to cancel your contract with no fees They do a terrible job at what they say they're going to do. I stuck with this company for almost a whole entire year. Still had spiderwebs all over my house. Nobody got them off then when I decided I wanted to cancel early they told me a price asked me if they could charge my card the price that they gave me, I said yes, and they charged my debit card more than what they asked me and I authorized for. I disputed with my bank and won (obviously because that's fraud and illegal) had someone email me from Ecoshields apologizing, saying they would give me my money back, but my bank already did and that they hoped I would give them another chance because they're under new management..BUT NOW ARE TRYING TO BILL ME AGAIN AND SAY BASICALLY THAT I DIDN'T HAVE ANY RIGHT TO DISPUTE AND THEY WANT THEIR MONEY OR THEY'RE GOING TO SEND IT TO COLLECTIONS. And on top of it said they were going to call me back and never did but yet still have people calling me about paying them so stay away. read more

Dude. Learn to shut up when people say no. I'm 100 percent certain you didn't "have some product left over from a customer up the street." I imagine a certain number of people still fall for this bs, and I'm sad for them. read more

I just had a very aggressive sales rep who came to my door and was harassing me. he also used curse words when I told him to please leave my property. stay away from this company. The sales rep also said 'I make a million dollars a year, so I don't care whether you sign up or not'as he walked away. horrible and scary to be honest read more

Terrible company. Beware! Do not use!! They will lie to get your business. I would give a zero if I could! The sales guy Nick promises a trial period and then proceeds to signs you up for two years. When I called him about it he said on that just how it's set up but you can cancel at anytime with no penalties and now the company is trying to get me to pay a $250 cancellation fee, and Nick is no where to be found. read more

Just like everyone else has posted, I would give less stars if I could. At the beginning they were very helpful. Everyone who came to do treatments and exterminating were polite and helpful.... Until... THEY POISONED AND KILLED MY CHICKEN!!!!! The service member who came out last came lacked in diligence and sprayed poison all around our house, I guess they couldn't see the open wide coop as soon as you pull in, their 5 gallon water bucket, or all the chicken signs we have posted on the gate. My heart is broken as I held my hen in my arms as she passed away from the poison that was NOT suppose to be put down (I would say 3-4 times they didn't put the poison down, until this week without my permission). Please do your research because if I had looked at the reviews, I could have avoided losing my lovely hen. read more

Work was expressly contingent on treating carpenter bees on the initial service and following services. Spent 30 minutes clarifying this with the salesperson and the manager. The next day the technician showed up and did not know he was supposed to treat for bees, he did not have the correct equipment and the work did not get completed as agreed. I cancelled the contract within the 3 days and tried to get a partial refund for the initial service since they did not do what was promised... the reason I signed up. I spent two hours over a month talking to multiple customer service members at EcoShield to no avail. Would never use this company again read more

They ruined the front of my house buy smearing brown crap all over it. Then when I tried to have them fix it they said they couldn't and would give me a $50 dollar reimbursement... thanks this is going to cost me way more. The worst service. Now I get a text saying I owe them money. And of course I can't get anyone on the phone. read more

This was not a one off. Every single time EcoShield sales people are walking the neighborhood they do this. The unsolicited sales pitch at my house every few months is irritating and pushy. I have a no soliciting sign. When the sales person insists on engaging, ringing the bell and ignoring the no soliciting sign it makes people angry and unlikely to purchase your services. I tell the sales person politely, no thanks, and the sales person continues to talk over me and doesn't leave when asked. So I asked him politely and repeated to please leave. And finally had to ask my husband to tell him to go. I will never want to do business with a company that uses these tactics. read more

In my experience this service is garbage and the company is a scam. When signing up for this service I was assured by the salesman (door to door) that I could call anytime to request additional service if the application was insufficient to reduce a Juro spider infestation. After the first treatment resulted in a worse infestation I called but was told to call an 800 number. When calling I was given the run- around to call back later or to leave a message, or put on hold. I have attempted to cancel but my credit card was charged again! Now I am told I will be charged an early termination fee of $250! The bottom line is that I have been charged a total of $479 for ONE ineffective spraying. read more

The salesman ignored my no soliciting sign. Apparently he thought knowing my neighbor's name would void the sign. If I ever need pest control I will absolutely never use this company. Apparently this is a habit with them. read more

STOP sending door-to-door salespeople to our neighborhoods! Virginia Highlands, Morningside, and Druid Hills. They IGNORE no soliciting signs, they come back multiple times, they creep around our back doors if no one answers the front door. They don't take no for an answer. All three neighborhoods have called the police multiple times on your salespeople, they just never arrive quick enough. STOP ignoring my NO Soliciting Sign. STOP coming to my door. I will NEVER hire your company for anything. Backyard/Backdoor salesperson will get a face full of bear spray the next time they creep around my back door. read more

I had to call the cops on their sales rep individual (young middle eastern male) who was entering people's backyards and trespassing even when told to leave multiple of me and my neighbors property. Do not seek service with them. They will lowball you and provide the best unreliable service. read more

A scam. The sales people will tell you that they can come inside the house and spray for bugs. I have been paying them since JULY and they dont even allow you to schedule the service. They only come, ring the doorbell and spray the outside of the home. I cancelled service in March. It somehow got reactivated in April without my knowledge. I have been trying to cancel for months and cannot seem to. I keep getting bill for services that I am not getting. AVOID AVOID AVOID!!!!! I will be contacting an attorney to fight this. read more

Horrible they have hidden cancelation fees wasn't informed of do not do business here they trying to charge me 275 to cancel haven't even started services with them yet wish I can give them no starts read more

Clearly the company condones this behavior. Knocked at my door, mocked our neighborhood no soliciting rule. He walked on my grass went to my neighbor. I informed him I contacted my neighbors and he still continued to walk to each one. Avoid these folks. read more

EcoShield Pest Solutions - Rude - Pest Control Near Me - Peachtree Corners, Georgia

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Please don't use them!! They are charging an arm and a leg to spray what feels like sugar water. The bugs only increased in activity for the 4 months we had them. A door to door salesman came to me and my roommate and convinced us he would help and that we could cancel anytime if we didn't like the service. We didn't know that we had signed a 24 month contract and that it would cost $250 to cancel. And cancelling was a hassle! I had called their customer service and got on the phone with an agent named Reden. He kept throwing numbers and adding them together like staying on was a better deal and then he kept changing the price for cancellation. We were on this repetitive conversation for 15 minutes and he refused to cancel the policy even when I agreed to pay the outrageous cancellation fee. I had to call back with a different agent and when I asked if I could file a complaint for the condescending and confusing language of the last agent, he just kept putting me on hold on and off for 20 minutes. Please don't use this company, they are an expensive performance and a SCAM. read more

i'd give zero stars if I could. I've been a loyal customer for over four years and they couldn't do a basic WDO for termite inspection without selling me $2000 worth of products I don't need. Every other pest control company issues WDOa for around $50 except for this one. I immediately ended all of my services with them because their practices are deceptive and intended to overcharge people. take your business somewhere else - anywhere else. read more

Poor service, false promises. Just wanted to make a sale no after sales services. Provided pictures but no one responded to my request. In two months they demanded total of $608. read more

EcoShield Pest Solutions - Pest Control Near Me - Peachtree Corners, Georgia

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If I could less stars I would. The salesman who sold me the service lied about the cost and what services I would receive. From all the reviews I've read it seems this is pretty standard practice for this company. There is also a class action law suit for deceptive practices. Beware read more

I had a very disappointing experience with Ecoshield Pest Solutions. Initially, I was assured by a representative, Sellman, that any touch-ups would be free of charge and that he would return if needed. However, I was charged $75 for a touch-up, which completely contradicted what I was promised. there was no mention of cancellation fees when I signed up. When I decided to cancel the service, I was shocked when they told me I had to pay $200. This lack of transparency and the unexpected charges is a scam. feel that I have wasted both time and money with Ecoshield Pest Solutions. The service and communication have been far below expectations. I would not recommend this company based on my experience. read more

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Horrible salesmen, aggressive tactics, do not understand that no means no. Would give 0 stars but it will not allow me to. read more

EcoShield Pest Solutions - Ecoshield door to door salesman - Pest Control Near Me - Peachtree Corners, Georgia

I'm extremely disappointed with Echoshield's customer service. This review isn't about the technicians or local service team -- it's specifically about the call center reps and scheduling team, who are frankly awful to deal with. After a recent visit, it began pouring rain just 10 minutes after the technician left. Common sense (and their own policy) says I should be eligible for a re-spray. Their automated phone message even promises a free re-treatment. Simple, right? Not with Echoshield. Instead of honoring that policy, I was met with dismissive attitudes, zero follow-through, and endless hold times. I kept being told different things, looped through useless scripts, and forced to repeat myself over and over -- all while getting nowhere. No one listens, and no one takes responsibility. It's incredibly frustrating to deal with a company that makes promises but refuses to back them up. If you're considering Echoshield, know this: the pest control might be decent, but if anything goes wrong, you'll be stuck fighting tooth and nail just to get basic customer service. Do better, Echoshield. read more

Avoid, Avoid, Avoid. All we got were lies from the person that knocked on our door. had to pay $70 to send a Telegram, yes a telegam to AZ to cancel the 2 year contract we said NO to but still ended up stuck in. And it had to be in within 3 days or it would be $250 to get out of it. Save yourself hassle and find a local mom and pop shop. read more

The $250 termination fee overshadowed the good experience that we had with our service technician. I also wasn't comfortable with the aggressive pressure from the sales rep. I plan to send them $10 per month. read more

Horrible company door to door salesman lied about the "24 month contract" didn't say anything about this $250 termination fee. Eco Shield is absolute garbage I've never left a review but this place is trash. I'd leave 0 stars if I could. read more

first visit: 45 minutes. okay 2nd visit: 15 minutes and I had to go around the house and remove spider webs myself. 3rd visit: scheduled for 10 am. showed at 6pm. wasted my day. STAY AWAY FROM THEM. Negative stars if possible. read more

Very unhappy. They use lies to get you to sign up. They also gave me appointments, then changed the appointment schedule to whatever they wanted no matter what they had told me. This happened repeatedly, in fact every time except the last visit. I am so tired of dealing with them. Their products do NOT kill insects. We have had NO improvement. The owner of the company ( I found out he is not), told me that he would waive the cancellation fee if for any reason we were not happy with their treatments by the middle to end of Summer. I found out today, that they are going to charge hefty cancelation fee. Do NOT be swindled by these company. read more

Thieves! DO NOT USE EcoShield! Not only is their product trash, but their customer service is worse. They will change your appointment date without your consent. They will show up whenever they want; hours outside of your scheduled window. I've had to call them multiple times to come re-spray because their product does not keep insects out. But the worst offense was them installing termite baits in my yard when they saw that termite baits had already been installed by the builder of my new home. I moved from a state where termites were not an issue so I was unfamiliar with what the baits looked like. However, EcoShield knew what they looked like. Instead of them saying ma'am, it looks like you don't need our service because you already have termite baits installed, they came inside and gave me their sales pitch anyway. Completely UNETHICAL and PREDATORY business practice! I own my part for not being familiar with termite baits, but when you are moving into a new home, you have a million things that need your attention. They are completely aware of that and they decided to take advantage of it and do absolutely the wrong thing. When I called to speak to someone about it, the so-called "local manager" refused to provide any corporate contact information. If I could give them zero stars I would. And if they think I'm going to just go away, they are gravely mistaken. read more

Isaiah with Ecoshield Pest solutions decided to solicit at my door. I opened the door and immediately told him I was not interested in what he was selling and have a good day and close the door. he evidently did not like this and decided to rung my doorbell again and get smart mouth with me. I spent some time trying to explain to the young boy that this was not doing him or his business any good and that he should've moved on after I told him I was not interested. I would highly recommend not using this business. I also spoke with many of my neighbors who have tried to use them in the past and they were very displeased with tjere service as they evidently need more vetting in training to provide a proper service. read more

I've told this company several times to not come to my door to solicit their services. I've told them I'm not interested in what they have to offer, they've interrupted me in the middle of business calls in my home and will keep knocking on my door until I answer. I sick of how pushy they are and it seems like I'm not the only one based on other reviews. If I'm ever in need of a new pest control service, I will definitely not be using them. read more

Bobby and Octavius were professional, courteous and efficient as they performed insulation services in my attic. They topped off the attic insulation to 4 inches to help conserve heat on my second floor and to minimize cold and dampness in the attic to prevent insect infestations. They worked for about 2 hours and did a beautiful job, as attested to by the pictures they showed me and my own visual inspection. They were a pleasure to work with. read more

Unethical and purely a scam. Contracts do not automatically renew at the end date and contracts don't automatically cancel at the end date. This is exactly what I was told after my contract ended, and they attempted to charge me for coming out for another unconfirmed and unauthorized treatment.. Then what the heck is a contract for and who ever heard of such nonsense.If that's the case, then I would've never signed a contract nor would anyone else. Besides that my contract clearly states a start month and the amount of proceeding months. I refuse to be robbed or scammed and will be getting my money back by legal means. Do not hire this company and please spread the word. if you have ever experienced this nonsense, please contact your bank or creditor to alert them of the unauthorized charge or charges. read more

Came to my door uninvited, ignoring the "No Soliciting Sign". After being told "No Soliciting" the representative continued to attempt to have a conversation. Would Not consider using them in prior to this but now I definitely would not use them. read more

While the technicians they have are good at what they do, the customer service absolutely stinks. The don't call to inform you of difficulties or delays and when they set a follow up appointment, they don't show up. Calling in is frustrating. The call center is not based in the US and for every decision they have to call the "local office" but there is no way for the customer to communicate directly with the office that serves them. I have spent days waiting only to have no one show up and was given a less than adequate response by the call center. The one time I was transferred to the local office to speak with a manager, I was sent to voice mail. I am still waiting for a response. It's incredibly frustrating to be treated like an inconvenience. And yes, as per other reviews, I was not told about the cancellation fee. It seems to be a common practice. read more

I'd give them zero stars if I could. What a complete joke this "company" is!! They don't even believe their own lies....or they would have someone to answer the phone at the business! They will tell you anything and everything you want to hear, just to get you to sign up....have a tech waiting around the corner, so you feel trapped and can't change your mind until afterwards....then you call to cancel the shady place, and nobody answers!! Do not use this company. Horrible. read more

I've never used their services and I never will. My house was solicited 3x within 2-3 days and the guy I said "I wasn't interested" refused to move on. It was basically harassment at that point. I don't blame the kid but the people in charge. If this is how desperate they act as a company then I can't imagine how good their services would be. read more

I'll start with the important part: if you had the misfortune of signing a contract with EcoShield, make sure to contact them within 3 days to cancel for no charge as they are required by law to provide and prepare for a struggle. I was transferred between multiple call center agents who were clearly going through Customer Retention Routines, was put on hold twice, process took about 15min. If customers fail to cancel the contract within 3 days then they are locked in, typically to a 2 year contract. You will learn the "discount" you were promised at signing becomes a "cancellation fee" even if the salesperson repeatedly assures you there is no cancellation fee. If you need any other reason to cancel your Ecoshield contract, here are several: - The company's sales strategy depends on training their salespeople to lie to customers about their neighbors using the service, offering "discounts" while failing to mention the discount becomes a Cancellation Fee after 3 days. This is mentioned by multiple people on this Yelp page as well as on Reddit so clearly it part of their sales training and not one individual. - E-mailing my intent to cancel evidently subscribed me to an annoying Retention Campaign where I receive multiple calls / text messages from Ecoshield including waking me up at 8AM sharp on Labor Day - They pay an online reputation firm to generate fake reviews on their Google listing such as this one: "Eco Shield is setting the standard for quality and customer service." As a result 4.7 aggregate on Google, 1.4 on Yelp as of this review! Most of the other positive Google reviews are because... - Their technicians' compensation is dependent on their ability to generate Google reviews. Had a guy told me he needed me to leave them a Google review so he could get a promotion. - The service itself was not very effective. We didn't have a big problem when the service started but noticed no reduction in indoor pest after 5 months of service. The only positive thing I could say is they employ some really nice technicians. I can say the same of Comcast tho. Good people can work for bad companies. This one is rotten to the core. read more