The $250 termination fee overshadowed the good experience that we had with our service technician. I also wasn't comfortable with the aggressive pressure from the sales rep. I plan to send them $10 per month. read more

Dude. Learn to shut up when people say no. I'm 100 percent certain you didn't "have some product left over from a customer up the street." I imagine a certain number of people still fall for this bs, and I'm sad for them. read more

Just like everyone else has posted, I would give less stars if I could. At the beginning they were very helpful. Everyone who came to do treatments and exterminating were polite and helpful.... Until... THEY POISONED AND KILLED MY CHICKEN!!!!! The service member who came out last came lacked in diligence and sprayed poison all around our house, I guess they couldn't see the open wide coop as soon as you pull in, their 5 gallon water bucket, or all the chicken signs we have posted on the gate. My heart is broken as I held my hen in my arms as she passed away from the poison that was NOT suppose to be put down (I would say 3-4 times they didn't put the poison down, until this week without my permission). Please do your research because if I had looked at the reviews, I could have avoided losing my lovely hen. read more

This was not a one off. Every single time EcoShield sales people are walking the neighborhood they do this. The unsolicited sales pitch at my house every few months is irritating and pushy. I have a no soliciting sign. When the sales person insists on engaging, ringing the bell and ignoring the no soliciting sign it makes people angry and unlikely to purchase your services. I tell the sales person politely, no thanks, and the sales person continues to talk over me and doesn't leave when asked. So I asked him politely and repeated to please leave. And finally had to ask my husband to tell him to go. I will never want to do business with a company that uses these tactics. read more

I had to call the cops on their sales rep individual (young middle eastern male) who was entering people's backyards and trespassing even when told to leave multiple of me and my neighbors property. Do not seek service with them. They will lowball you and provide the best unreliable service. read more

They ruined the front of my house buy smearing brown crap all over it. Then when I tried to have them fix it they said they couldn't and would give me a $50 dollar reimbursement... thanks this is going to cost me way more. The worst service. Now I get a text saying I owe them money. And of course I can't get anyone on the phone. read more

Horrible they have hidden cancelation fees wasn't informed of do not do business here they trying to charge me 275 to cancel haven't even started services with them yet wish I can give them no starts read more

The salesman ignored my no soliciting sign. Apparently he thought knowing my neighbor's name would void the sign. If I ever need pest control I will absolutely never use this company. Apparently this is a habit with them. read more

STOP sending door-to-door salespeople to our neighborhoods! Virginia Highlands, Morningside, and Druid Hills. They IGNORE no soliciting signs, they come back multiple times, they creep around our back doors if no one answers the front door. They don't take no for an answer. All three neighborhoods have called the police multiple times on your salespeople, they just never arrive quick enough. STOP ignoring my NO Soliciting Sign. STOP coming to my door. I will NEVER hire your company for anything. Backyard/Backdoor salesperson will get a face full of bear spray the next time they creep around my back door. read more

A scam. The sales people will tell you that they can come inside the house and spray for bugs. I have been paying them since JULY and they dont even allow you to schedule the service. They only come, ring the doorbell and spray the outside of the home. I cancelled service in March. It somehow got reactivated in April without my knowledge. I have been trying to cancel for months and cannot seem to. I keep getting bill for services that I am not getting. AVOID AVOID AVOID!!!!! I will be contacting an attorney to fight this. read more

i'd give zero stars if I could. I've been a loyal customer for over four years and they couldn't do a basic WDO for termite inspection without selling me $2000 worth of products I don't need. Every other pest control company issues WDOa for around $50 except for this one. I immediately ended all of my services with them because their practices are deceptive and intended to overcharge people. take your business somewhere else - anywhere else. read more

Clearly the company condones this behavior. Knocked at my door, mocked our neighborhood no soliciting rule. He walked on my grass went to my neighbor. I informed him I contacted my neighbors and he still continued to walk to each one. Avoid these folks. read more

EcoShield Pest Solutions - Rude - Pest Control Near Me - Peachtree Corners, Georgia

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Top-Notch Service from EcoShield EcoShield exceeded expectations across the board. The team was prompt, professional, and took the time to walk me through everything they were doing. What really stood out to me was the amount of time they spent on the job--they weren't in a rush, and it was clear they were committed to doing it right. Karif was outstanding. He clearly knew what he was doing, answered all of my questions without hesitation, and carried himself with a high level of professionalism. It's not often you come across service this solid. Highly recommend EcoShield to anyone looking for reliable, knowledgeable, and respectful professionals. read more

Poor service, false promises. Just wanted to make a sale no after sales services. Provided pictures but no one responded to my request. In two months they demanded total of $608. read more

EcoShield Pest Solutions - Pest Control Near Me - Peachtree Corners, Georgia

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If I could less stars I would. The salesman who sold me the service lied about the cost and what services I would receive. From all the reviews I've read it seems this is pretty standard practice for this company. There is also a class action law suit for deceptive practices. Beware read more

I had a very disappointing experience with Ecoshield Pest Solutions. Initially, I was assured by a representative, Sellman, that any touch-ups would be free of charge and that he would return if needed. However, I was charged $75 for a touch-up, which completely contradicted what I was promised. there was no mention of cancellation fees when I signed up. When I decided to cancel the service, I was shocked when they told me I had to pay $200. This lack of transparency and the unexpected charges is a scam. feel that I have wasted both time and money with Ecoshield Pest Solutions. The service and communication have been far below expectations. I would not recommend this company based on my experience. read more

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Horrible salesmen, aggressive tactics, do not understand that no means no. Would give 0 stars but it will not allow me to. read more

EcoShield Pest Solutions - Ecoshield door to door salesman - Pest Control Near Me - Peachtree Corners, Georgia

I'm extremely disappointed with Echoshield's customer service. This review isn't about the technicians or local service team -- it's specifically about the call center reps and scheduling team, who are frankly awful to deal with. After a recent visit, it began pouring rain just 10 minutes after the technician left. Common sense (and their own policy) says I should be eligible for a re-spray. Their automated phone message even promises a free re-treatment. Simple, right? Not with Echoshield. Instead of honoring that policy, I was met with dismissive attitudes, zero follow-through, and endless hold times. I kept being told different things, looped through useless scripts, and forced to repeat myself over and over -- all while getting nowhere. No one listens, and no one takes responsibility. It's incredibly frustrating to deal with a company that makes promises but refuses to back them up. If you're considering Echoshield, know this: the pest control might be decent, but if anything goes wrong, you'll be stuck fighting tooth and nail just to get basic customer service. Do better, Echoshield. read more

Avoid, Avoid, Avoid. All we got were lies from the person that knocked on our door. had to pay $70 to send a Telegram, yes a telegam to AZ to cancel the 2 year contract we said NO to but still ended up stuck in. And it had to be in within 3 days or it would be $250 to get out of it. Save yourself hassle and find a local mom and pop shop. read more

Horrible company door to door salesman lied about the "24 month contract" didn't say anything about this $250 termination fee. Eco Shield is absolute garbage I've never left a review but this place is trash. I'd leave 0 stars if I could. read more

first visit: 45 minutes. okay 2nd visit: 15 minutes and I had to go around the house and remove spider webs myself. 3rd visit: scheduled for 10 am. showed at 6pm. wasted my day. STAY AWAY FROM THEM. Negative stars if possible. read more

Very unhappy. They use lies to get you to sign up. They also gave me appointments, then changed the appointment schedule to whatever they wanted no matter what they had told me. This happened repeatedly, in fact every time except the last visit. I am so tired of dealing with them. Their products do NOT kill insects. We have had NO improvement. The owner of the company ( I found out he is not), told me that he would waive the cancellation fee if for any reason we were not happy with their treatments by the middle to end of Summer. I found out today, that they are going to charge hefty cancelation fee. Do NOT be swindled by these company. read more

Thieves! DO NOT USE EcoShield! Not only is their product trash, but their customer service is worse. They will change your appointment date without your consent. They will show up whenever they want; hours outside of your scheduled window. I've had to call them multiple times to come re-spray because their product does not keep insects out. But the worst offense was them installing termite baits in my yard when they saw that termite baits had already been installed by the builder of my new home. I moved from a state where termites were not an issue so I was unfamiliar with what the baits looked like. However, EcoShield knew what they looked like. Instead of them saying ma'am, it looks like you don't need our service because you already have termite baits installed, they came inside and gave me their sales pitch anyway. Completely UNETHICAL and PREDATORY business practice! I own my part for not being familiar with termite baits, but when you are moving into a new home, you have a million things that need your attention. They are completely aware of that and they decided to take advantage of it and do absolutely the wrong thing. When I called to speak to someone about it, the so-called "local manager" refused to provide any corporate contact information. If I could give them zero stars I would. And if they think I'm going to just go away, they are gravely mistaken. read more

Isaiah with Ecoshield Pest solutions decided to solicit at my door. I opened the door and immediately told him I was not interested in what he was selling and have a good day and close the door. he evidently did not like this and decided to rung my doorbell again and get smart mouth with me. I spent some time trying to explain to the young boy that this was not doing him or his business any good and that he should've moved on after I told him I was not interested. I would highly recommend not using this business. I also spoke with many of my neighbors who have tried to use them in the past and they were very displeased with tjere service as they evidently need more vetting in training to provide a proper service. read more

I've told this company several times to not come to my door to solicit their services. I've told them I'm not interested in what they have to offer, they've interrupted me in the middle of business calls in my home and will keep knocking on my door until I answer. I sick of how pushy they are and it seems like I'm not the only one based on other reviews. If I'm ever in need of a new pest control service, I will definitely not be using them. read more

Bobby and Octavius were professional, courteous and efficient as they performed insulation services in my attic. They topped off the attic insulation to 4 inches to help conserve heat on my second floor and to minimize cold and dampness in the attic to prevent insect infestations. They worked for about 2 hours and did a beautiful job, as attested to by the pictures they showed me and my own visual inspection. They were a pleasure to work with. read more

Unethical and purely a scam. Contracts do not automatically renew at the end date and contracts don't automatically cancel at the end date. This is exactly what I was told after my contract ended, and they attempted to charge me for coming out for another unconfirmed and unauthorized treatment.. Then what the heck is a contract for and who ever heard of such nonsense.If that's the case, then I would've never signed a contract nor would anyone else. Besides that my contract clearly states a start month and the amount of proceeding months. I refuse to be robbed or scammed and will be getting my money back by legal means. Do not hire this company and please spread the word. if you have ever experienced this nonsense, please contact your bank or creditor to alert them of the unauthorized charge or charges. read more

Came to my door uninvited, ignoring the "No Soliciting Sign". After being told "No Soliciting" the representative continued to attempt to have a conversation. Would Not consider using them in prior to this but now I definitely would not use them. read more

While the technicians they have are good at what they do, the customer service absolutely stinks. The don't call to inform you of difficulties or delays and when they set a follow up appointment, they don't show up. Calling in is frustrating. The call center is not based in the US and for every decision they have to call the "local office" but there is no way for the customer to communicate directly with the office that serves them. I have spent days waiting only to have no one show up and was given a less than adequate response by the call center. The one time I was transferred to the local office to speak with a manager, I was sent to voice mail. I am still waiting for a response. It's incredibly frustrating to be treated like an inconvenience. And yes, as per other reviews, I was not told about the cancellation fee. It seems to be a common practice. read more

I'd give them zero stars if I could. What a complete joke this "company" is!! They don't even believe their own lies....or they would have someone to answer the phone at the business! They will tell you anything and everything you want to hear, just to get you to sign up....have a tech waiting around the corner, so you feel trapped and can't change your mind until afterwards....then you call to cancel the shady place, and nobody answers!! Do not use this company. Horrible. read more

I've never used their services and I never will. My house was solicited 3x within 2-3 days and the guy I said "I wasn't interested" refused to move on. It was basically harassment at that point. I don't blame the kid but the people in charge. If this is how desperate they act as a company then I can't imagine how good their services would be. read more

I'll start with the important part: if you had the misfortune of signing a contract with EcoShield, make sure to contact them within 3 days to cancel for no charge as they are required by law to provide and prepare for a struggle. I was transferred between multiple call center agents who were clearly going through Customer Retention Routines, was put on hold twice, process took about 15min. If customers fail to cancel the contract within 3 days then they are locked in, typically to a 2 year contract. You will learn the "discount" you were promised at signing becomes a "cancellation fee" even if the salesperson repeatedly assures you there is no cancellation fee. If you need any other reason to cancel your Ecoshield contract, here are several: - The company's sales strategy depends on training their salespeople to lie to customers about their neighbors using the service, offering "discounts" while failing to mention the discount becomes a Cancellation Fee after 3 days. This is mentioned by multiple people on this Yelp page as well as on Reddit so clearly it part of their sales training and not one individual. - E-mailing my intent to cancel evidently subscribed me to an annoying Retention Campaign where I receive multiple calls / text messages from Ecoshield including waking me up at 8AM sharp on Labor Day - They pay an online reputation firm to generate fake reviews on their Google listing such as this one: "Eco Shield is setting the standard for quality and customer service." As a result 4.7 aggregate on Google, 1.4 on Yelp as of this review! Most of the other positive Google reviews are because... - Their technicians' compensation is dependent on their ability to generate Google reviews. Had a guy told me he needed me to leave them a Google review so he could get a promotion. - The service itself was not very effective. We didn't have a big problem when the service started but noticed no reduction in indoor pest after 5 months of service. The only positive thing I could say is they employ some really nice technicians. I can say the same of Comcast tho. Good people can work for bad companies. This one is rotten to the core. read more

I've had this company for a little over a year now. What I've experienced : - The service works. After the first service I started to see more bugs and was very worried what I got myself into. I was ensured this is just growing pains and pest control is not magic but continues maintenance on the home. After dealing with a couple more bugs outside for a couple days I started to see a dramatic decrease and was totally relieved and more confident I made a good decision signing up with the door to door sales rep, Justin. Haven't had a single issue with pests since. - The customer service is slow. I've called a few times and get transferred to an off shore customer service. It's not the best but I don't talk to them anymore. If I have any issues I directly call the sales rep that originally signed us a year ago and he always fixes my problems and answers my questions thoroughly. Having contact with the person you started with is rare and I appreciate the time he takes to keep in contact with his customers. Justin randomly checks up on us from time to time just to see how the service is going. To have someone like that is even more rare. - The technicians are good. I've had issues in the past with other companies having inconsistent technicians that never seem to do the same job twice. Granted, I've had an issue with a technician not doing the job and marking the service as completed once in the year I've been with them. This is not a company issue as I see it but just a lazy worker having a bad day. He never came back so I assumed the company fired him or he quit. Coming from the west coast I've learned Atlanta's work force is absolutely horrendous full of people who want to get paid but not work so I won't hold that to the company and just the individual alone. The technicians are here for 30-45 minutes every service and are super thorough. My initial visit was nearly 1.5 hours long. No other pest company I've worked with has spent more than 20 min on my home. They care about my property and I'm loyal to them for that. -The scamming comments are far from my experience. I was aware of the cancellation fee from the start. I specifically remember asking Justin if this was a contract. "Yes" plain as day he said. It turned me off because i didn't want to be locked in to anything, but at the same time very refreshing to here from a sales rep not trying to beat around the bush to get a shady sale. He was thorough with the cancellation fee. Almost beating a dead horse making sure that I 100% knew there was a fee to cancel. I trusted his honesty and that's the only reason I was not reluctant to sign up. I had no plans to cancel as long as they held up their end of the agreement. So far so good I plan to renew. Overall, I've had a great experience with the company. I feel my family is safe playing in the yard, not getting chewed up by ants and my wife hasn't screamed at me to come kill a roach in ages. I will continue to use them. read more

Absolutely Wonderful Experience with EcoShield! I cannot say enough great things about EcoShield! From start to finish, the team was kind, professional, and incredibly thorough. They took the time to explain everything clearly, and I truly appreciated how long they spent both inside and outside my home--it showed how much they care about the quality of their work. A special shoutout to Karif, who was the absolute best! He was knowledgeable, professional, and patient with all of my questions. It's rare to come across someone so committed to doing things right and making sure the customer feels confident and informed. Highly recommend EcoShield if you're looking for a team that takes pride in their work and treats you with care and respect! read more

Let' me start by saying a 1 rating is generous. AVOID this company. My RING camera was my saving grace after fighting for a year to resolve continued charges, that were also not defined in the contract. I signed up for quarterly, they switched somewhere along the line to monthly. Dishonest sales reps offered services that didn't exist. Example: spider and cobweb removal from my dock. (Of which was surprising to me as well). My first tech was great - she did everything as quoted but even she was confused by the dock service. It went downhill from there. PEOPLE - make sure to get everything in writing, if you call, insist on a follow up email from them. I can assure you they will ignore, but if you have to fight you'll have records. If you have a RING or home video cameras, communicate with them on speaker in front of your camera. Agreed on a quarterly, 1yr contract. I cancelled prior to renewal due to poor service, most of the time they only treated outside arriving outside of scheduled appt times.) Rate increases within the contract terms and despite a interact customer service was unhelpful. Each rep saying something different and clearly unskilled in contract compliance or basic comprehension. They began charging minting advising they didn't offer a quarterly plan (as per 2 different reps). I spent HOUR fighting this, disputing charges and cancelling cards. After a year I finally resolved and had to kick a tech off my property who would not leave insisting he started service and I would be charged. If you try them, dont say you weren't warned. read more

6/3/2025 Problem #1: treatments ineffective for mosquito and weed control (believe chemicals applications are watered down resulting in ineffective pest control. Problem #2: service schedule delays. rescheduled 2X. showed up on Sunday 6/1/2025. Health Exposure for workers and employees. (Cancer and many other serious/ fatal diseases) Problem #3: Failure to handle chemicals, dress properly to protect workers from hazardous materials in compliance with OSHA standards. Problem #4: workers exposed to hazardous chemicals on skin and work clothes Problem #5: contaminated clothes, exposures skin, transfer by contact of chemicals to other surfaces. (clothing, shoes, body, face, inhaling fume/ spray. contaminate truck, expose family and children to clothes and skin. Problem #6: Workers do not notify when service is completed. Result: SERVICES TERMINATED WITH COMPANY RECOMMENDATION 1) EDUCATE: Company needs to provide OSHA Education and training on handling hazardous materials RECOMMENDATION 2) EDUCATE: Company needs to provide Safety clothing employees for anyone handling or exposed to pest control products. To include: Disposable: full body suits over clothing with hoods, masks and gloves. AND proper disposal of one time use of protective clothing. Spoke at length to Customer Service to educate necessity of proper handling and exposure to hazardous chemicals. iMK RN, BSN, MSN read more

Tre serviced my house today and was very thorough and kind. Serviced indoors and outdoors he got all the spider webs.

They cannot be trusted. Bogus extra services billed. When you call they promise to get some unnamed 'manager from the local office' will get back to you, no one ever does. read more

Would give 0 stars if I could. The salesperson knocked on my door after moving into a new home. Asked a ton of questions, ignored my insistence that dinner was in the oven, and that I had pest service. Then he insisted that I open my garage because he saw spider eggs and wanted to show me. In an attempt to get him to go away, I let him show me before he pushed his way into the house and walked around. I agreed to sign a contract because they said they would get down the wasps nests that were around. Figured I would cancel after the 2nd visit. The representative kept calling with some bogus information and did not understand that I wasn't trying to talk to him. Cancellation was a nightmare and the customer service representative kept trying to change the price and convince me to stay. Very unprofessional salesman and customer service. Person who came to take down the nests was exceptionally professional. However, would never recommend working with this company. read more

Not a customer, but live across the street from a customer. My husband and I live in Snellville, GA . EcoShield have a customer across the street from us. The afternoon of Thursday August 28 their service person backed into OUR driveway to turn his truck around and as he pulled out he ran over the planter around our mailbox, tearing it off. I'm thankful my vehicle was further up the driveway. When my husband yelled for him, after both he and the other neighbor watched the wreck, the driver finally turned around, came back and said, he had an earpiece in, so he couldn't hear my husband, then he said 'that my husband was a senior, so he should get back in his yard. I'm sorry, but that feel vaguely threatening to me, how about you? How much training does it take for a driver to learn that particular customer service technique? I called Customer Service and they said they would look into it, but I should email them pics. I did, and have resent the email every day since. Complete radio silence. TERRIBLE. read more