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    Northwest Comfort Systems

    4.1 (23 reviews)
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    11 years ago

    Great company! I have used them and referred them to numerous people who have had nothing but great things to say about them.

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    10 years ago

    The BEST. We used then to install a new furnace and 4 years later to inspect another. Will use them again, I know this! !

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    Ask the Community - Northwest Comfort Systems

    Review Highlights - Northwest Comfort Systems

    “Rhian and Dave were very professional along with Larry and Jessica who answered the phone and emailed our receipt.”

    Mentioned in 8 reviews

    Read more highlights

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    Raptor Plumbing & Sewer

    Raptor Plumbing & Sewer

    (23 reviews)

    They were very prompt and responsive to my Yelp inquiry and initially said they could complete a…read morequartz vanity sink replacement the same day after providing the quote. That was the main reason I chose them. Unfortunately, the technician arrived about an hour late and then informed me the job required two people, so the same-day installation they had promised was no longer possible. A team of two returned the following week. They were courteous and kept their workspace tidy, which I appreciated. Unfortunately, they handled my quartz countertop very roughly during the installation and chipped it in six different places. What was most disappointing was that no one acknowledged the damage or apologized. I noticed the chips immediately after they told me the job was complete and they had left. They also left quite a bit of silicone dripping and smeared on vanity sink surfaces. After I reported the damage, I was disappointed by the follow-up from the manager. Rather than offering a partial refund or covering the cost of having my quartz countertop professionally restored, their only offer was to use a $15 repair kit. The manager eventually came out to apply the patch, but a cosmetic DIY-style repair is not an appropriate remedy for damage caused during their installation. The repair is still visible and does not restore the countertop to its original condition. While the team was polite and initially very responsive, the missed same-day commitment, damage to my countertop, lack of accountability when the damage occurred, and decision to patch the chips instead of covering a proper professional restoration ultimately outweighed the positives. I wanted to like them, having a reliable trustworthy plumber is an asset, but based on my experience, I can't recommend their services.

    I had an exterior hose bib that I needed to replace due a leak at the handle. The fixture was…read moretight against the wall, and I could not get a wrench behind it so as to use 2 wrenches to avoid damaging the pipe connecting to the fixture. Jason came out and was able to solve the problem and then refused to charge for it. He wouldn't even accept money for his time and transportation with gas now over $6.00. This was a level of honesty and customer service is above and beyond anything I've previously experienced. They have won me as a return customer should I need work on some future plumbing issue.

    2 Sons Plumbing & Sewer - One of our technicians helping a customer

    2 Sons Plumbing & Sewer

    (864 reviews)

    Ballard

    Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

    This was my first time hiring 2 Sons Plumbing & Sewer. I picked them due to their immediate…read moreavailability, flexibility for doing two separate plumbing jobs on one visit, and positive reviews on Yelp. The work I needed done was the installation of a 50-gal electric hot water heater (plus haul away of the old one) and the diagnosis/replacement of a corroded waste line connector for a garbage disposal. When I set up my appointment, I made sure to clarify that I wasn't going to be charged for the service visit, or additionally, for any diagnostic steps. Keep this in mind if you're considering them because it's probably a better idea to go with a plumbing company that won't charge you just to come out and physically look at the work you want done. Unfortunately, I was in a hurry, not because something was broken, but due to the fact that completing the work quickly was pivotal to getting a condo sale to the finish line. I was able to schedule my appointment for as early as Monday despite making the initial contact with 2 Sons Plumbing on Thursday (they could've come sooner, but I opted to avoid the extra "rush" or weekend fees by waiting until Monday). One thing I didn't like about their business model is there's no upfront cost for general jobs (i.e., install a hot water heater) or any idea of hourly charges. For instance, with Lowe's and/or Home Depot, I could call and get quotes for this type of work from their subcontractors. Going through Fast Water Heater (Lowe's preferred subcontractor), a 50-gal water heater installation might run between $2,200 and $2,400 depending on the model of hot water heater (the purchase of which is included in the quote). I ended up buying a new water heater from Home Depot ($871 after taxes) a couple of days prior to my appointment with 2 Sons Plumbing, and hauling it up a few flights of stairs to the condo in order to save money. I would later find out that, had I bought the 50-gal electric water heater carried in the back of the 2 Sons Plumbing Truck, it would've cost $3600 (I have no idea why it was this expensive). In the end, I paid 2 Sons Plumbing $1870 after taxes for the installation of the Home Depot Water Heater and haul-away of my old one ($2700+ if you include the price of the hot water heater I bought on my own). In addition to the hot water heater install, I ended up paying for a new garbage disposal plus its installation because the corrosion in the waste line was so bad that new parts were needed (which they didn't have). It made more sense to just replace the whole thing (current garbage disposal was 10+ years old)--This came out to $786.88 after taxes and a 3% convenience fee for using a credit card. Overall, it was a good experience thanks to the knowledge/prep work I had done for 2 Sons Plumbing before going with them. The final cost to me certainly had the potential to be much higher had I let 2 Sons Plumbing provide or do everything. The job took about 6 hours to complete, and I paid in the ballpark of $2500 for the hourly rates (?) plus the purchase of a basic garbage disposal and a minuscule amount of parts. I overheard that the general hourly rate is $400, so what I paid aligns with that. The amount of contact and post-job follow up documentation I received (emails; texts; invoices; etc.) was thorough but also annoying (I.e., solicitation for reviews). All things considered, here's how I'd rate things: Availability/Communication: 5/5 Cost: 2/5 Technician: 5/5 Invoice/Follow-up: 3/5

    Water Heater Doctor

    Water Heater Doctor

    (122 reviews)

    Beacon Hill

    I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

    I had another company look at my leaking water heater and tell me decisively that I needed to…read morereplace the tank at a cost of $3,500, even though it appeared that the fittings and hose connections were what was leaking. I'm so glad I got a second opinion from Water Heater Doctor! Brandon was able to replace the corroded parts and hoses for a fraction of the cost - within 24 hours on a weekend. From the first contact, he was responsive and a great communicator. He's also just a really good guy--down-to-earth, honest, and excellent at what he does. I trust him completely and would absolutely recommend him to anyone looking for a knowledgeable, honest plumber who specializes in water heaters. And when it's legitimately time to replace my tank, he'll be the one I call!

    Northwest Comfort Systems - hvac - Updated October 2026

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