1. Allred Heating Cooling Electric

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Auburn, WA

Allred Heating Cooling Electric

3.8 (151 reviews)
Closed • 7:00 am - 6:00 pm

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3 hours

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Rosie C.

Jimmy James Aliksa was my technician today. He was extremely polite, friendly, and personable. He did maintenance on my AllRed heat pump system, very thoroughly and efficiently. He also answered many questions about how to operate and maintain my system. I was very happy with my annual service and will request him again.

$9K Garbage heat pump sold and disappeared. I wish I could give this company 0 stars, and I hope no one else has to endure the same horrible experience I did. I installed a new "Trane" heat pump in March 2022. Starting in November 2022, the heat pump began experiencing defrost issues and was unable to provide heat, even when the outside temperature was well above freezing. Since then, the heat pump has consistently had the same problem, and Allred has come out to my house 7 times. By April 2023, they claimed to have fixed the issue. Of course, during the summer months, the heat pump isn't needed, and in winter, I rely on my furnace as a backup when the temperature drops below 37 degrees. Now, in February 2024, under similar conditions with temperatures above 37 degrees and relying mostly on the heat pump, it's icing up like crazy for no apparent reason. During the 7 repair visits, the technicians diagnosed various "causes": 1. They blamed a recent power outage in my region, saying it had reset the furnace motherboard and prevented it from defrosting the heat pump properly. They reset the furnace, but the issue persisted. I paid $90 out of pocket. 2. They claimed the furnace wasn't maintained properly, so I paid an extra $200 for maintenance, but the issue persisted. 3. They suggested my furnace was too old and recommended replacing it. (LOL) 4. They identified an issue with the heat pump's motherboard and replaced it, but the problem persisted. 5. They replaced the heat pump sensor, which worked for a while but then started malfunctioning again. After the last repair, I told them I was done with this garbage and wanted it gone if the issue recurred. The service manager, Ken (or a similar name), promised me they would take care of it. They also promised to reimburse me all the expenses I paid, that did not happen as well. In February, when the issue resurfaced, I called, only to be told that Ken was no longer with the company. They said they would email the relevant department and get back to me. Two weeks later, I've heard nothing from Allred. A $9K heat pump, repaired 7 times within a year of installation, and now Allred is completely ignoring me, likely waiting for their "1 year warranty" to expire in March. How convenient! Folks, please avoid this company!

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3 months ago

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Daniel A.

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2 months ago

We just had our furnace inspected. Joseph was efficient, courteous, and professional in his service. I recommend using Allred.

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5 months ago

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Matthew A.

Have reached out for further discussion.

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1 year ago

This team appears to have a great business ethic, excellent customer service, and great support after installation!

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Matthew A.

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Ask the Community - Allred Heating Cooling Electric

Review Highlights - Allred Heating Cooling Electric

“Matt was kind, transparent, professional, and very responsive!”

Mentioned in 12 reviews

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Knowledgeable, prompt service. Has a mystery furnace and ac…read morefailure that thankfully turned out to be just a blown fuse. They were able to squeeze me in same day for a quick diagnostic. And since it was a simple fuse swap, problem also solve same day. They also checked the thermostat wiring too just to be safe. Highly recommend!

Northwest Expert Heating, Cooling & Electrical - How to prevent Electrical hazards

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I got a random text on my phone for a $50 tune up on my A.C. I hadn't had it serviced in 9 years…read more So I said what the hell and they came and serviced the unit. I told them that my system never kept up on hot days. They offered a bid and I thought they were totally fair on price. So we pulled the trigger. Especially helped to make my mind up as it was around 78 degrees outside the next day and the old system still didn't keep up. They gave me 2 bids and I opted for the more high efficiency bid. Jacob and Aaron arrived at the house to complete the job. My house being 100 years old, it wasn't the easiest and Jacob had to put in the O.T. to get it done. I was still skeptical that it would keep up. But this new system is actually amazing. We've already hit 90 degrees since the install and my thermostat never varied from 72 degrees where I set it. Im 100% satisfied with this company and would absolutely recommend them. Also when Aaron did the electrical, we had a light start blinking. I wasn't sure if it was from the work they did and so I called the company. Aaron came out and fixed my light and it just happened to be a random occurrence not caused by the work being done. That was going above and beyond! Looking forward to staying cool in a hot summer!!!

I was SOOOO impressed with these guys on install over a year ago, and with our 6-month service…read more Now, at over a year, we are being told we need new vents installed, despite them counting vents during install and having a perfectly great airflow on our sixth month service. I feel like I've been a vicitim of a very elaborate bait and switch (combined with the fact that I stupidly decided to do a five-year membership to service our system at no cost so now I'm tied to them). This was THEIR error, not discovered at install or six months, and now I'm out $1500. They never acknowledged their install error. To boot, their GM basically harassed me on text, super unprofessional, berating my husband for hanging up on him after he completely ignored my information on text. He mentioned he would share our text thread on reviews. Cool. Question if it is all there if they do post. Buyer BEWARE. Don't let the sell job catch you...they're slick on the sell and absent on accountability. :-( UPDATE: Another company identified a different problem as the culprit, and identified installation flaws from this company. Please don't use them. They cut corners and are now costing us thousands. This company sold out in October 2025 and it shows. Buyer beware.

Green City Heating and Air Conditioning - This is just a taste of what's right around the corner. AC is no longer a luxury. Let us get you set up with AC before it becomes miserable.

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Chuck at Pristine is one of the best and most honest around. Not to mention, affordable pricing…read more Before calling one of those "All in one" service businesses around here that are over priced, call Chuck.

My family and I reached out to Pristine Air services to get a quote on a furnace/heat heater pump…read morereplacement. We've already had a few other companies come out and provide quotes. Unfortunately concerning Pristine we were met with resistance and denial. The representative went straight to saying they shouldn't do a heat pump, due to the lack of floor insulation. This didn't make sense to us, as three other companies already reviewed the home and claimed otherwise. However the representative from Pristine seemed to not want to hear that, and after a bit of back and forth said the words "I guess we aren't the company you want to go for". They made the decision for us, which is odd considering we were only trying to purchase more than a standalone furnace. Maybe it was a miscommunication somewhere but it's clear from the rep that they didn't want our business. Edit: Further reduced score based on the reply from the company including false truths, never once did we claim that what the representative had said was "B.S." and to be clear they never said nor verified the home was insulated properly. The claimed the floors needed to be insulated, which was debunked by other companies as heat rises, and floor insulation does very little in terms of holding the homes heat. Poor response taking no real responsibility.

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They came out and installed my new furnace and AC. They had to come back and finish because they…read moreforgot to install vents in the attic. So days pass and I look around the unit and they left all kinds of trash and residue, I think that's total BS 15k and you can't pick up the trash you left. Pissed is an understatement .

Allred Heating Cooling Electric - hvac - Updated October 2026

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