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    Green City Heating and Air Conditioning

    4.0 (136 reviews)
    Open Open 24 hours

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    10 minutes

    Response rate

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    Services - Green City Heating and Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    New heat pump, mid-install. (They were very conscientious during the install process of our gardening mess/preferences for placement.)
    Jessica J.

    Our furnace went out unexpectedly while it was still verrrry chilly outside (and in a 3000 sq ft, 2 story house -- it got verrry chilly inside) -- after some failed attempts to get other companies out to take a look, a neighbor recommended we just go with Green City -- and from the very first phone call with them, we knew they were the way to go. From that first phone call to installation of our new heat pump (which we LOVE), the whole process took less than a week (minus inspections), and Green City led us through every step (including booking our permit inspection appointments!) -- and with financing options that really worked for us for this very much unexpected expense. They kept us up to date every step of the way, and were very patient with every question we had/phone call we made to them. As new homeowners it's nice to know we now have an HVAC company we can actually depend on for future disasters/projects.

    DO NOT HIRE THIS COMPANY. TL/DR: They are not detail oriented and worse, over multiple issues with them after installation and payment they would just leave me hanging for weeks at a time. Eventually they just left me hanging with no hot water for nearly a month, after I'd paid them for a service call during which they didn't resolve my issue. Their "solutions" involved me buying a new water heater to replace one that was supposed to last 20 years, and which they'd only installed 4 years ago. I cannot encourage you enough to get other bids and go elsewhere - you don't want to end up like me, starting a process to take them to court. FOR A MORE DETAILED REVIEW SEE ATTACHED PHOTOS

    Main unit install on patio outside.

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    3 months ago

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    7 months ago

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    6 months ago

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    Jeff S.

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    7 months ago

    Heat pump and water heater installation went very smoothly. Pricing reasonable. Everything is working great.

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    1 year ago

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    1 year ago

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    9 months ago

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    2 years ago

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    Jeff S.

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    Jeff S.

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    Jeff S.

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    2 years ago

    Matt at Green City accurately diagnosed my AC problem and replaced the parts same day. He saved me during a heat wave!!

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    Jeff S.

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    3 years ago

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    Jeff S.

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    4 years ago

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    5 years ago

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    Page 1 of 4

    Ask the Community - Green City Heating and Air Conditioning

    The Green City asks to put down 50% of the payment at the time of making appointment, then they would send the contract for signing. My question is: is it normal or reasonable to pay a huge amount of money before even see the content of the contract?

    Hello! I believe this is our first question via Yelp, so I wanted to start by saying thank you for posting about your question. We do require a 50% down deposit to secure an… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Green City Heating and Air Conditioning

    The owner Jeff thankfully priorized the installation date and she got a warm home again at the fastest.

    Mentioned in 34 reviews

    Read more highlights

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    Northwest Expert Heating, Cooling & Electrical - How to prevent Electrical hazards

    Northwest Expert Heating, Cooling & Electrical

    (71 reviews)

    My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

    I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.

    Green City Heating and Air Conditioning - hvac - Updated May 2026

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