They came in and assessed the problem as well as made recommendations for future upgrades…read more(everything I. The house is original, 20+ years old). Fixed the issue, cleaned up and gave a fair price. Very professional. They had a lot of appointments available.

I had a leak repaired by one of the Manager plumbers. I was happy with the repair but the plumber…read morerecommended I have a shower valve replaced because the faucet was leaking as well. I asked him if the valve had a cartridge I could replace and he said no and gave me a quote for $1,824.36 to replace the valve. I thought this seemed high and called another plumber for an estimate. He glanced at the valve and asked "Why don't you just replace the cartridge?" I asked how he could tell at a glance there was a cartridge and he responded any plumber could tell just by looking at it. Glad I got another plumber to look at it! The fix cost me $23 for a new cartridge. I do not recommend this company. In their response below, the business replied their plumber recommended a full valve replacement rather than a cartridge replacement. I asked the plumber if the valve had a cartridge and he said no then gave me an estimate over $1800. They say they "stand by our approach". Their plumber told me something that wasn't true. Not a good approach if you ask me.

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

I hired Premier (Ally) Plumbing to install a shower trim set after a recent renovation at my rental…read moreunit. The tub spout flew off under water pressure and struck the tenant during the first use 4 days later. I called (it was on a Sunday) requesting emergency service due to this being the only shower in the unit and it was actively leaking into the wall when the water is on. I was told the earliest time someone can come out to fix this screw up was on Thursday, 5 days later. I again voice the urgent nature of this repair due to the failure of their initial installation. The only thing offered was a call from the manager 24 hours later on a Monday. Today is Friday and no one has called.

Very expensive service! I was pulled in by the Yelp reviews, but shocked once we got the bill. We…read morehad them out about a week ago to our rental in Seattle and will definitely not use them again. $250 for auguring a toilet (kind of like snaking it out) seems astronomical. We've had this done before by other companies and it was half the price (or less even). Just wanted to warn folks to shop around and not be pulled in as we were.

I used JC plumbing for the first time. I have issues with my sump pump. I called for an appointment…read moreand the person took my info and I set up a time for them to come out. I got a text when they were on their way and they arrived on time. The plumber told me what was going on with my sump pump. They even clean out some of the build up. He was super professional and gave me a good idea what my options were to fix the pump. Typically I am prepared for the person to charge some crazy price. This did not take place. Their office sent me my options to consider. When I reviewed the 2 options they seemed fair. I read my of their reviews on Yelp before I called them and frankly the reviews seemed too good to be real. I decided to try this company and I saw first hand that their reviews are legit. I plan to use this company for any plumbing issues in the future. I just bought our house recently and I have had some really questionable vendors come out to our house for different projects. Yelp is a great resource. I use it all the time before I call a company for service.

JC Plumbing and Andrew came thru again for me! Inspected the drain issue came back with…read morerecommendation and options for me. They showed up on time, informed me of the project and kept me updated throughout the repair! Honored the quote and appreciate Andrew's friendly and clear communication!! Thank you

The actual plumbers were great, but too expensive. The sales tactics not so good. They recommended…read moreyou use GoodLeap for financing, and process it on the spot. No time to research GoodLeap or anything else first, because if you wait you "lose" the opening the plumbers have the next day. I had the funds needed for the plumbing work but not easily accessible. So I was encouraged to go with GoodLeap so the work could begin right away, which I wouldn't recommend.

I Had a leaking toilet at the base, There was plumbing issues that were found by the service tech…read moreCyrus, and options to choose, Jeremiah the projects tech took over from there and did good plumbing, there were a few minor over looked details that were missed and both service and project plumbers made it right. Patience is if the essence while being a customer due to past experiences that had nothing to do with Harts plumbing, The manager at Harts plumbing was honest and professional as well and leveled with me saying they were inundated with calls after that rain storm last month, But I will be taken care of which I was.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Kerry came over to my house during torrential downpours in November 25. I had significant amounts…read moreof water coming into my basement. Just as other companies,, he could have tried to sell me all sorts of expensive fixes. Instead, he calmly pointed out that what I thought was my drain in the floor was simply a crack in the foundation and advised me to seal this shut. Super appreciate his honesty and will definitely be calling him next time I'm in need of a plumber

Great work completed quickly! I am going to use them for other projects around the house for sure…read more It's very helpful to have a plumber and contractor working for you. Reasonably priced compared to the big chain places. Highly recommended.

Very friendly & knowledgable in his craft, family guy - he fixed everything I'd asked-…read more 1 loose indoor faucet which now works better than it ever did, and 2 hose bibs, one of which he had to go thru an interior closet wall to access. He updated the aging hardware, was in and out within a couple of hours. Very reasonably priced. highly recommend!

Matt and Jason came to our house yesterday. Overall, it was a positive experience. They were on…read moretime, and they were friendly and tried hard . We did not have huge mysterious problems - a toilet that was not flushing correctly every time, and a dripping faucet outside. They were scheduled at 9 am, and they left at 10:25. There were a few questionable things. Not about Matt and Jason, who seem to be very nice people. But about their charges. They exchanged a flapper in the toilet for a Toto flapper. A name brand, so it might be more costly. Matt charged $38 for that Toto flapper, which is selling for $6.86 elsewhere. I understand that materials must be upcharged, but that seems excessive. He also charged $180 for 2 hours labor. I cannot quite figure that one out. Perhaps bc there were two plumbers here, then each was a 1 hr labor charge? But this was a one plumber job. Changing a flapper in a toilet, or a leaky faucet only required one plumber. They were not actually here two hours, so it could not have been charging 1 plumber's labor for two hours. ? Not sure about how this charge was figured. The other questionable thing was the credit card processing fee. I always pay in cash or check bc I hate that a businss has to pay 3-3.5% fee. I paid him with a check. However, Matt caught my attention when he said he charges a 5% fee, if you pay with a credit card. Not sure if he is aware of this, but that is illegal in WA state. The state allows you to charge the actual % fee from the credit card company, OR a maximum of 4% . Charging 5% is against the state law. So clearly this is questionable on his part as the business owner. Overall, they seemed committed to doing a thorough job, and helping the customer, but their charges may be excessive

I've used Cam's twice now. They did a fantastic job. They replaced my hose bibs, my water shutoff…read morevalve and fixed a leak in my tub. Everything was done very professionally! I'll be using them again!

I had a water service issue which was undermining my foundation. Cam said he would be there on July…read more3rd. Not o my did he make it on time. He finished the job promptly and for a fair price. I will be calling him back. Thank you for putting in the hard work. I love to support local. What better place than a small business.

Have worked with At Your Service for YEARS! It finally came time that we really needed to replace…read morethe galvanized pipes in our home that was built in the early 60s. Because of the size of the job we got some estimates from several plumbers in the local and Seattle area. At Your Service wasn't the least expensive, but it was the most fair, thorough, and transparent estimate we received. Andy and Brett went through the entire house and crawl space to really understand the job to prepare an absolutely reasonable estimate. We were so glad because we already really liked working with them. Once we agreed on the work and estimate, they took care of managing all of the permits and recommended a company they worked with and trusted to help us open up our sidewalk. Made getting the project going real easy for us. I can't tell you how many times I called and talked to Elizabeth, but she was always patient and helpful every time. Andy, Brett, Kyle, and Kash all primarily did the work. It was a week long project and they were laughing and having a great time through it all. The quality and attention to detail was impeccable. I could even hear them get excited about how well the installation was going and how proud they were to have done such a great job. I am fortunate enough to know what it's like to work with people you really enjoy collaborating with and what that can do to elevate not only your own performance, and quality of work, but also as a team; these folks have the right spirit and stellar skills! We only had one little bump and Dan came over to help out the team with patching up our sewer main when the flow was interrupted. The job was done exactly when they said it would be and we are SO HAPPY with the results. Our water flow and drainage is phenomenal. We will always be At Your Service customers for life!! Thank you Andy, Brett, Kyle, Kash, Dan, and Elizabeth!!

Another review of AYSP. We have dealt with this company for the last few years. They always do a…read moregreat job. We had Matt as our service tech this time and he will be coming back to do some major work next month. All of the techs we've had to do work have been very good. Definitely recommend this plumbing business.