Great experience with CD Shanahan's. Ultimate due diligence and customer service. Never tried to…read moreover charge and made sure the job was completed. Scheduling was a breeze and always arrived within the window with a good heads up. Will use again for our heating and AC needs

Absolutely outstanding service from C.D. Shanahan's. Armando, Juan, and Elijah were incredible!…read moreArmando and Juan from C.D. Shanahan's HVAC, Plumbing, Electrical & Remodeling LLC came out right before an impending severe snowstorm and worked in sub-15° weather from 8 AM to 8 PM to uninstall our broken Heat Pump and Air Handler and replace them with a brand new Heat Pump and Air Handler. Simply put: these guys were the best. Incredibly professional, hardworking, and dedicated from start to finish. They didn't rush a single step. They also helped install a new thermostat, made sure everything was running smoothly, and ran all the necessary tests to ensure the system was operating perfectly before they left. Huge shoutout to Elijah as well!. He took the time to explain everything in detail about the humidifier, thermostat, and Air Handler, and gave us genuinely valuable maintenance tips that made us feel confident moving forward. C.D. Shanahan is probably the best HVAC company you've never heard of. If you want a team that shows up, works hard, communicates clearly, and takes real pride in doing the job right. Highly recommend.

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

I reached out to 495 HVAC at 5am in the morning after realizing my HVAC wasn't working on one of…read morethe hottest days of the year. Lupe reached out to me as soon as he arrived in the office (730am) and showed up at my house at 8am. The weather was predicted to be over 100 degrees all week, so it was urgent I got the HVAC fixed. Lupe was very timely, respectful, and knowledgeable. He explained what he was doing and what needed to be fixed and he was able to fix the issue on the spot. I was so worried about not having AC during this very hot week, but 495 HVAC helped me out in a pinch. Thank you, Lupe!

Pretty good company. I do some small work myself, but when something more serious is needed or HVAC…read moreunit needs to be replaced I call them. They just installed new furnace at my house and I was pleasantly surprised that they redid duct work around furnace for the HVAC unit to work more efficiently. Very reasonably priced.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

I was in search of a full air-duct overhaul and reached out to McMurray's to start the project…read more They responded promptly and followed up with a phone call, which I really appreciated. Although there ultimately wasn't enough time to complete the full scope of work, they were transparent about that from the start. The communication was clear, timely, and professional throughout the process. If I need HVAC maintenance in the future, I will definitely keep this company on my short list.

Had an AC emergency. Never responded to multiple calls. Very disappointing! Please look elsewhere.read more

Great experience with Meade's. They were professional with the winter check of the furnace and did…read morethe best job ever cleaning the 2 stage fan and cleaning the gas burners. In the spring they cleaned all the heat A/C heat exchangers by removing the skins, applying a cleaner, brushing away the dirt buildup and reassembly, My unit is 20 years old my bills are the lowest in my neighborhood. I was so satisfied I signed up for their priority program as additional response protection if there is a failure in the middle of the night or other nonworking time. https://www.yelp.com/biz/meades-heating-and-air-sterling

I chose Meade's based on their strong reviews for installing a new attic HVAC unit, and the…read moreinstallation itself was smooth and professional. However, the system was not set up correctly from the start. It relied heavily on auxiliary heat during heating and failed to cool properly when tested at the start of summer. When I reached out to Meade's, their technician confirmed that the outdoor unit wasn't operating correctly and that the refrigerant was significantly out of specification. As a result, the system effectively ran in an incorrect configuration for nearly three months during peak winter, leading to significantly higher electricity bills (about 3x normal). Once corrected, the system behavior changed immediately. This was also clearly evidenced through Nest thermostat history, which showed auxiliary heat being used on nearly every heating cycle during that period. I understand that energy usage was higher for many homeowners during the colder months, but in this case the system behavior changed noticeably after the issue was fixed, which points to a setup issue rather than just weather. These were installation-related issues that should have been caught during initial setup. While Meade's was responsive in sending a technician after i reached out to them to get the system checked, there was no acknowledgment of the impact beyond that. Despite the elevated energy costs, no credits or accommodation were offered. Overall, good responsiveness, but disappointing quality control and follow-through after installation.

Ernesto came out same day to take a look at our 40 year old furnace. He said that while he could…read morefix what was currently wrong he could not guarantee how long it would continue working. He went through different options for repairing or replacing. We decided to go ahead and replace it his price was the same as other quotes we got but he was able to get us a different brand that was significantly cheaper than his competitors and gave one year free labor and there was a 10 year warranty on parts. His crew came the next day and got us taken care of. We also used him to remove and cap off the gas line that was going to our stove as we decided to switch to an induction stove.

Excellent first visit--quickly diagnosed the issue and presented multiple options without any…read morepressure to upsell or overcharge. Fortunately, the first solution he suggested worked perfectly and helped extend the life of my system. A refreshing contrast to the last company I dealt with, who offered no alternatives and insisted the entire system needed replacing.

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

Hello I normally dont write reviews. I had a horrible…read moreexperience with another company here in NOVA who tried to over/ uncharge the service and tried to sell me extra bells and whistles for like $800. All I needed was my dryer vents / duct cleaned and I called MVM home service because of these reviews and I wanted to write one too No frills. Seem very honest. They sent a technician named Edwardo. He was super professional and kind. Explained everything beginning and end. Didn't lie about the charges. Said it was 165 over the phone and thats all I paid. I liked them a lot and plan to use them for hvac maintenance in the future. I highly recommend!

My Carrier Furnace had stopped working. I sent a service request via Yelp for heating repair…read moretechnicians. About 4 companies responded but MVM contacted me as they were able to come out first thing in the morning. They provided diagnosis and a great quote to replace blower motor. Once the motor was installed they discovered that my pressure switch was also faulty. They provided the additional work to replaced the pressure switch. Their technicians were superbly competent and fixed all my issues. Mauricio, Danny and Edwardo were superbly professional. They provided outstanding service and exceptional value, customer care and support. They deserve the five star reviews! I highly recommend MVM!

I can't say enough good things about Michael And Son…read more Today, their technician Llich Landaverde arrived on time and fixed an electrical issue I had in my kitchen promptly and professionally. He also reviewed several potential safety issues that I had around the home. He was able to get me a quote to replace my smoke detectors with Alexa enabled ones and is helping me to get my concrete steps repaired as a next project. I found him extremely courteous and professional, I highly recommend this gentleman and his company.

I can no longer recommend Michael & Son Services. I have used them several times over the years,…read morebut based on the last few visits I'll do my research and find other providers. My HVAC was making loud vibrating and rattling sounds. A technician arrived late, did a very brief visual inspection (without even opening it up), misdiagnosed the problem as air ducts, said it's "not something we do," and left in under 10 minutes. I had questions but he seemed more interested in leaving than helping. A year before that, I was having a different issue and I had the same experience with a technician more interested in ending his day than fixing the problem. In all honestly, I felt both turned down fixing the problem because it was raining or snowing on the days they arrived. On the other hand, a technician from a DC-area family-owned company actually took the time to find the problem, open the HVAC system, and properly fix it in under two hours -- and it had nothing to do with air ducts. This guy answered all my questions, was friendly, and actually offered recommendations and offered to come back if the issue returns. I do not feel like Michael and Sons would do the same for me anymore.