They know everything about everything! Plus, they are close by. They fit quite a wide range of…read moreproducts in the store. I have always found what I need for my projects.

Greatest store in the area. Customer service is beyond out…read moreof this world. Staff knowledge beyond belief. Able to figure out what you need even when you use terms such as "Doohickey" and "Thingamabob".

L&M Cloquet just went out of their way to take care of us. We were looking for our first tow behind…read morebrush mower, so needed some help/guidance. The rep at L&M helped us pick out the best one for our needs without trying to oversell us, price matched what the manufacturer's website was selling it for (saved us $500), and went out of his way to make sure we had it that day (it was in a crate cause it had just been delivered to them). Then, they went out of their way to school me up on how to use it and take care of it.

We called L&M in Cloquet and they said they allow dogs on a leash. The sign on the door states dogs…read moreon a leash are allowed. We were told in the store we had to leave because our dog wasn't a service dog. When I mentioned we called first and the sign on the door I was then told my dog could stay if she was in a cart. I'm going to stuff my 60+ pound Shepard in a cart ??? We go to a lot of dog friendly stores but have never had one tell me to put my dog in a shopping cart. We left. Not dog friendly-

We walked into Menards at about 7 PM to buy decking materials. When we picked up all of our decking…read morematerials in the outdoor pick up area, 2 employee stand out is going the extra mile and going above and beyond. Their names are John and Matt. John spent about 1.5 hrs with us and matt assisted as well. They stayed will be on closing time to help us with forklifts, lifting, and loading. Incredible service ! Erin & Endre govrik Sept 19, 2023

I visited this location on black Friday and all of the employees were diligent in keeping the store…read moretidy and helping customers. The layout was easy to understand and I did not have a long wait to check out 5/5.

This hardware store is such a fun and easy place to shop! Best employee ever! Definitely would…read morerecommend!

1. There is always knowledgeable help on the sales floor, and in the garden dept too!…read more 2. The store is easy to shop, because it isn't cluttered and overloaded.

Went to the store at 9 am on a Sunday. Employee at the customer service desk looked at us, then…read morelooked away. No hello, nothing. Walked through paint, plumbing, flooring and electrical. Saw no employees anywhere. I guess they all take breaks at the same time. Left buying nothing.

They carry Smithy skillets and pans! I'm so excited to be able to purchase these locally and…read moresupport a local business! Also, I was very impressed to see that they had a notice about the tariffs making everything so expensive. I was just really impressed with everyone that helped us today! We will be back!

Saw came in used and damaged. Had sawdust and scratches all over a brand new saw. Exterior of…read moreshipping box has very minor damage so I know they didn't do it. Do not buy from Acme Tools.

Best Menards I've ever been to in my life, and I am a Midwest boy who is no stranger to Menards. My…read morefamily bleeds Menards blue. My sister was a dedicated team member, and so I have the utmost respect for those who wear the blue. Josiah Payne is the embodiment of hard work, customer service, and the American dream. Whether you're remodeling your bathroom, starting a garden, finding yourself through the self expression that is only found in interior design, Josiah Payne is your man.

My husband and I have dealt with Menards for decades and most of the time everything has been good…read more I became a widow courtesy of Agent Orange about 10 years ago. Because it cost us our life savings fighting government before they would admit it, I now live in the basement of one of my kids' homes. I needed to replace a small sink in the tiny bathroom in the basement. I'm on a very limited income (the government gives me $1600 a month to live on) I bought a $72 sink at Menards. I paid $100 to get it installed. I noticed it was starting to bubble on the surface and had some other defects which were not immediately detectable when I bought the sink. Menards told me they would exchange it but I told them I would have to pay $100 to uninstall it and then another $100 to reinstall it. The manager offered me $10. So I took it to Menards corporation, asking for even $20 (gift card). they wouldn't do anything. They referred it to the sink manufacturer who told me the same thing. I would have to pay $200 and they would exchange the sink. I asked anyone involved if they could give me any kind of a gift card to help with some of this expense. $200 is a huge deal to me. I never heard back from them. That was months ago and they don't care. I'm nothing to them. If my husband were alive perhaps they would listen to him. It's just been very frustrating. And the buck ultimately stops with Menards since that's where I paid my money.