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Ace Hardware

5.0 (1 review)
Open • 8:00 am - 8:00 pm

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6 years ago

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Burggraf's Ace Hardware

Burggraf's Ace Hardware

(8 reviews)

$$

Let The buyer beware!! I was in need of 2 extra keys for…read moredifferent objects. I went to Burggraf's Ace Hardware to have them made. One of the keys they made worked, the other did not. I used the other original key just before leaving home with no problem. The lock opened (as I expected it would). When I returned home I tried the new key and it would NOT open the lock. To my surprise neither would the original! Returning to the store a different employee said the original key looked bent and he tried to straighten it. He informed me he would speak to the store manager and the owner and that perhaps I would have to go to Minnesota Locksmith. I said in order to save a "house call" I would bring the item to the locksmith. The following day, before going to Minnesota Locksmith, I phoned Burggraf's Ace Hardware and was told the manager and owner declined to help me with this matter. I don't hold the young man that made the keys responsible. Mistakes happen. All I know is the key worked when I brought it to the store and now I'm left without the ability to open the lock! Thank goodness for the owner of Minnesota Locksmith. He did everything in his power to help resolve my dilemma - even reaching out to someone else. Thanks to Burggraf's Ace Hardware the lock is inoperable. So, when you need a key made go to a reputable merchant like Minnesota Locksmith. You'll be glad you did! Patty A.

Very friendly, very helpful, and always carrys high-quality items. Very happy with all of my…read morepurchases here.

Menards - This shows some of the bubbling but not all of the other areas of the sink. I don't use anything strong on the sink to clean it.

Menards

(15 reviews)

$$

Great store! Treated well, and very helpful staff! We come from Cloquet to your store as it is…read moreour favorite!

My husband and I have dealt with Menards for decades and most of the time everything has been good…read more I became a widow courtesy of Agent Orange about 10 years ago. Because it cost us our life savings fighting government before they would admit it, I now live in the basement of one of my kids' homes. I needed to replace a small sink in the tiny bathroom in the basement. I'm on a very limited income (the government gives me $1600 a month to live on) I bought a $72 sink at Menards. I paid $100 to get it installed. I noticed it was starting to bubble on the surface and had some other defects which were not immediately detectable when I bought the sink. Menards told me they would exchange it but I told them I would have to pay $100 to uninstall it and then another $100 to reinstall it. The manager offered me $10. So I took it to Menards corporation, asking for even $20 (gift card). they wouldn't do anything. They referred it to the sink manufacturer who told me the same thing. I would have to pay $200 and they would exchange the sink. I asked anyone involved if they could give me any kind of a gift card to help with some of this expense. $200 is a huge deal to me. I never heard back from them. That was months ago and they don't care. I'm nothing to them. If my husband were alive perhaps they would listen to him. It's just been very frustrating. And the buck ultimately stops with Menards since that's where I paid my money.

Ace Hardware - hardware - Updated May 2026

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