They know everything about everything! Plus, they are close by. They fit quite a wide range of…read moreproducts in the store. I have always found what I need for my projects.

Greatest store in the area. Customer service is beyond out…read moreof this world. Staff knowledge beyond belief. Able to figure out what you need even when you use terms such as "Doohickey" and "Thingamabob".

This hardware store is such a fun and easy place to shop! Best employee ever! Definitely would…read morerecommend!

I visited this location on black Friday and all of the employees were diligent in keeping the store…read moretidy and helping customers. The layout was easy to understand and I did not have a long wait to check out 5/5.

We walked into Menards at about 7 PM to buy decking materials. When we picked up all of our decking…read morematerials in the outdoor pick up area, 2 employee stand out is going the extra mile and going above and beyond. Their names are John and Matt. John spent about 1.5 hrs with us and matt assisted as well. They stayed will be on closing time to help us with forklifts, lifting, and loading. Incredible service ! Erin & Endre govrik Sept 19, 2023

Was looking for a high horsepower to wage a war against huge pikes of snow. Their 13-15 horsepower…read moremodels really do a great job

We called L&M in Cloquet and they said they allow dogs on a leash. The sign on the door states dogs…read moreon a leash are allowed. We were told in the store we had to leave because our dog wasn't a service dog. When I mentioned we called first and the sign on the door I was then told my dog could stay if she was in a cart. I'm going to stuff my 60+ pound Shepard in a cart ??? We go to a lot of dog friendly stores but have never had one tell me to put my dog in a shopping cart. We left. Not dog friendly-

Always have had a great experience shopping here. Today my battery got shot so I went and asked for…read moremy cars battery and I was given the wrong battery so I went to return the battery at the till and the cashier Raymond was very hostile. i was trying to explain my situation while the manager came up to assist and he made me feel very stupid and started rolling his eyes at me. Very sad to see L&M start to go downhill.

Saw came in used and damaged. Had sawdust and scratches all over a brand new saw. Exterior of…read moreshipping box has very minor damage so I know they didn't do it. Do not buy from Acme Tools.

Ordered a Hudson backpack sprayer despite the reviews of shipping late/canceling orders as they had…read morea very good price. However after several weeks of delay and one backorder notification they cancelled my order. Will not use them in the future.

Went to the store at 9 am on a Sunday. Employee at the customer service desk looked at us, then…read morelooked away. No hello, nothing. Walked through paint, plumbing, flooring and electrical. Saw no employees anywhere. I guess they all take breaks at the same time. Left buying nothing.

We recently contacted Home Depot to provide an estimate for kitchen cabinet fronts. We were…read moreredirected to the Home Improvement Store as apparently, Home Deport subs out the work. Made an in-home appointment for a review and estimate. The individual showed up, took a look, did not take pictures or measurements and said he had it all "in his head". He left and we have not heard from him/the company since. No estimate let alone a call or email. That was 4 weeks ago. I've tried contacting Home Depot to provide them with this information as it appears that we are not alone in our criticism. This reflects very poorly for Home Depot but with all of the comments and issues, they apparently do not care. The Home Improvement Co. also advertises for window replacement and all other home repair projects. Their ads are all over the TV - DO NOT USE THIS COMPANY

Great store! Treated well, and very helpful staff! We come from Cloquet to your store as it is…read moreour favorite!

My husband and I have dealt with Menards for decades and most of the time everything has been good…read more I became a widow courtesy of Agent Orange about 10 years ago. Because it cost us our life savings fighting government before they would admit it, I now live in the basement of one of my kids' homes. I needed to replace a small sink in the tiny bathroom in the basement. I'm on a very limited income (the government gives me $1600 a month to live on) I bought a $72 sink at Menards. I paid $100 to get it installed. I noticed it was starting to bubble on the surface and had some other defects which were not immediately detectable when I bought the sink. Menards told me they would exchange it but I told them I would have to pay $100 to uninstall it and then another $100 to reinstall it. The manager offered me $10. So I took it to Menards corporation, asking for even $20 (gift card). they wouldn't do anything. They referred it to the sink manufacturer who told me the same thing. I would have to pay $200 and they would exchange the sink. I asked anyone involved if they could give me any kind of a gift card to help with some of this expense. $200 is a huge deal to me. I never heard back from them. That was months ago and they don't care. I'm nothing to them. If my husband were alive perhaps they would listen to him. It's just been very frustrating. And the buck ultimately stops with Menards since that's where I paid my money.

Scott, the main sales associate was gruff, direct and simply horrible customer service skills. I…read morewouldn't have purchased a product t but I had to based upon my employer's request. Not pleased because of this one single employee.

Gave one star, because I couldn't leave none! I tried to…read moreorder a home stand by generator for our home,and had my worst online buying experience ever. After purchase,NT applied an authorization charge to our card,which is fine. I understand that that is done, and why it's done. After 10 days, a second auth. hold was placed on our card, basically rendering it useless. This is our only card ( by choice),so if we needed that card for an emergency, it was junk. After many many hours on the phone with what seemed like a good portion of NT employees, nobody would help, and nobody would transfer me to a general manager. Out of total frustration, I cancelled order. Whem I did, NT applied a third auth. hold on our card. Now there's almost 13000 dollars worth of holds on a card that doesn't even have that high of a credit limit! I get it. Things happen. But I've never been treated with such an " We dont give a dam" attitude. Customer service agents were polite, but once past them, I just felt like I was bugging them. I will never shop NT again, and certainly don't recommend. Especially for a major purchase. BE CAREFUL!!!!!