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    1 month ago

    Great store! Treated well, and very helpful staff! We come from Cloquet to your store as it is our favorite!

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    Ask the Community - Menards

    Burggraf's Ace Hardware

    Burggraf's Ace Hardware

    (8 reviews)

    $$

    Let The buyer beware!! I was in need of 2 extra keys for…read moredifferent objects. I went to Burggraf's Ace Hardware to have them made. One of the keys they made worked, the other did not. I used the other original key just before leaving home with no problem. The lock opened (as I expected it would). When I returned home I tried the new key and it would NOT open the lock. To my surprise neither would the original! Returning to the store a different employee said the original key looked bent and he tried to straighten it. He informed me he would speak to the store manager and the owner and that perhaps I would have to go to Minnesota Locksmith. I said in order to save a "house call" I would bring the item to the locksmith. The following day, before going to Minnesota Locksmith, I phoned Burggraf's Ace Hardware and was told the manager and owner declined to help me with this matter. I don't hold the young man that made the keys responsible. Mistakes happen. All I know is the key worked when I brought it to the store and now I'm left without the ability to open the lock! Thank goodness for the owner of Minnesota Locksmith. He did everything in his power to help resolve my dilemma - even reaching out to someone else. Thanks to Burggraf's Ace Hardware the lock is inoperable. So, when you need a key made go to a reputable merchant like Minnesota Locksmith. You'll be glad you did! Patty A.

    Very friendly, very helpful, and always carrys high-quality items. Very happy with all of my…read morepurchases here.

    Menards - hardware - Updated May 2026

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