My husband and I have dealt with Menards for decades and most of the time everything has been good. I became a widow courtesy of Agent Orange about 10 years ago. Because it cost us our life savings fighting government before they would admit it, I now live in the basement of one of my kids' homes. I needed to replace a small sink in the tiny bathroom in the basement. I'm on a very limited income (the government gives me $1600 a month to live on) I bought a $72 sink at Menards. I paid $100 to get it installed. I noticed it was starting to bubble on the surface and had some other defects which were not immediately detectable when I bought the sink. Menards told me they would exchange it but I told them I would have to pay $100 to uninstall it and then another $100 to reinstall it. The manager offered me $10. So I took it to Menards corporation, asking for even $20 (gift card). they wouldn't do anything. They referred it to the sink manufacturer who told me the same thing. I would have to pay $200 and they would exchange the sink. I asked anyone involved if they could give me any kind of a gift card to help with some of this expense. $200 is a huge deal to me. I never heard back from them. That was months ago and they don't care. I'm nothing to them. If my husband were alive perhaps they would listen to him. It's just been very frustrating. And the buck ultimately stops with Menards since that's where I paid my money. read more

Menards - This shows some of the bubbling but not all of the other areas of the sink. I don't use anything strong on the sink to clean it. - Hardware Stores Near Me - Superior, Wisconsin

Best Menards I've ever been to in my life, and I am a Midwest boy who is no stranger to Menards. My family bleeds Menards blue. My sister was a dedicated team member, and so I have the utmost respect for those who wear the blue. Josiah Payne is the embodiment of hard work, customer service, and the American dream. Whether you're remodeling your bathroom, starting a garden, finding yourself through the self expression that is only found in interior design, Josiah Payne is your man. read more

Menards - Josiah Payne: Star Employee - Hardware Stores Near Me - Superior, Wisconsin

I have been a customer at Menards in Superior for many years. I have had the privilege of working with Jaki on many things and i cant say enough about why she is the best. I think she could give everyone in the store lessons on great customer service. I now ask for her directly and honestly, if i know she is not working, i will delay my purchase until she is. She is outstanding. thank you to Menards for having such a great employee. read more

This Menards is wonderful! Especially Mason in the kitchen department. We had been to a number of different cabinet places and everyone said it would be months to get the cabinets in! Menards had them the next week because they are made in the USA:) Mason helped us figure everything out quickly and the order was correct. We figured out and ordered cabinets in 1/2 an hour! They also set up a prompt delivery to our cabin. read more

I live in Commerce Township MI. I purchased online a 52", 5 tier fountain (it's big). The item was marked that it couldn't ship to a Menards in my state, so it would have to be shipped to my home via a shipping company. The cost of shipping was $369.50, the cost of the fountain itself was $749.99, sales tax $67.34, processing fee $2.80, total $1189.63. When I received the fountain....it was used. My guess is that it was a floor model. There is dirt all over the plugs, lights and wires.  1 light is completely out. The pump is loud, not running smooth. There is red mulch all over the bottom and in some of the tiers. There is a piece of glass inside one of the lights. (?) There is green algae growing on it. The paint is peeling off in quite a few places. The water barrier is corroded and peeling off. It's really a mess and looks like it has been in use as a display for quite some time. I called the Duluth store because that was the address on the packing slip and I spoke to a young lady named Kayla. As far as customer service goes, she was polite and helpful. Her manager on the other hand, did not make this right. I emailed pic's to Kayla and she called me to tell me that they could only give me $200.00 off. She said there was not another NEW fountain in any of their stores. I questioned this (remember I paid $370.00 to ship it) and she told me that's what her manager told her. She said "that's the best we can do because Menards wouldn't be making any money on it." WHAT? At this point it's not about Menards making money on it! I didn't pay 1000 dollars for a used fountain! I believe that if all they have left in their inventory are floor models, the customer needs to be informed BEFORE it ships. The website still shows they have the fountains in stock and no mention of floor models only. That's terrible business! read more

This store is better than most hardware stores in the area. They have nearly everything you would need for home improvement/remodeling projects. The only thing I can think of that I would not recommend doing at this location is having them make keys for you. 100% of the time I have gone to this Menard's location in order to have keys made, the keys have not been able to lock or unlock the locks for which they were made. Yes, 100%. I lost track of how many times I gave them another chance when it went over 10. I finally decided that I would still shop there for pretty much anything else, but when it comes to keys, I would look somewhere else.... read more

I don't write many reviews but at most of the Menard's I shop at the when asking where an item might be the employee will often offer to walk you right to where it's located...THANK YOU. read more

The store itself is like any big box retailer less service orientated than Walmart. I can place and pay for order at Walmart and they pull and pack it up. I bought and paid for lumber printed and I couldn't make it thru security to pull my own stuff. I had to back up and go into store. I went in and got refund. Worst management idea ever. I told Home Depot they laughed and said sit down they pulled everything and loaded. 8 read more

The staff is so rude!! We have shopped here for over 20 years and since the Covid started they think they own the world. They don't believe they have to follow the rules of the government or the CDC guidelines. They don't care that you can't wear a mask, they demand you wear it or leave!! Even when a person has a letter from their doctor on letterhead saying it is not good for me to wear a mask. Wouldn't even look at the letter, said wear mask or leave and then walked away from me. My lawyer said I should have asked for manager and recorded the situation. Who knew that they would be so rude!!!!! read more

I like the general store and can find things pretty well. However, I must warn you that you should not buy their carpet if you're not installing it yourself and if you are on a time constraint. They sell carpet and say that it's comparable to Home Depot (who sells it to you 'installed' in its price), that they have local contractors you then call yourself to install it after you buy it. HOWEVER, so far, two of those contractors haven't shown up, and as a result, our renter couldn't move in many days late. A major inconvenience and very poor business practice. read more

They normally have what I'm looking for but the plumbing people are rude and don't know what they're talking about asked one guy four times about a sale price that was clearly displayed on a vanity for my bathroom when we got to the register it wasn't the price when they called back the guy said there was no sale price so we walked back and yeah they took the sale price down the guy had it in his hands and told us we had to pay the full price and I told him the one guy told me over and over we would get it for the sale price then that guy said I thought you would but the sale ended yesterday and if that's the case make sure all sale prices are down and if you're supposed to be working in that department know what your talking about as of right now I would rather drive the extra 7miles and pay higher taxes and go to Home Depot cause I'm done with the plumbing department here....... and the only reason I gave 2 stars is cause the check out people where very nice and tried to make it right read more

I give this store a 3 because even though they do have almost everything I want they recently changed their outside loading policy which stinks...now the customer had to do the heavy lifting and to top that off they put up posts so you can't get close enough to anything to load it...You have to go back inside and find a cart to carry your outside goods through the posts back to your car. Very poor idea Menards Change it!!! I will be going to the other guys even if it means I have to drive all the way up the hill and waste more gas. read more

Yeah, I can get most everything I need for my projects. Most of it is ok quality, but you have to watch stuff and often dig through lumber. It is much better than it used to be however. One thing I find bad is that there are no reviews of their products. By that I mean Menards branded products or things unique to them. Like their tools, patio furniture etc. That would be helpful. More than once I have had to return things because they do not work properly, are cheaply made, etc. Reviews would be helpful. FYI, these comments apply to every Menards I have every been in, not just the Superior store. read more

I worked for Menards, Inc. for five years, starting in Willmar Minnesota in ~May of 2013 and moved to Superior Wisconsin in September 2015. I was preparing to move here a year before I came here and even drove here to introduce myself to the employees at the store. Everyone was initially geniune. I had an incident regarding racism at the Willmar store, reported it and but did not bring it with me to Superior. I did communicate with people about how I ended up in the community and my intent to complete my college degree. Two employees a old man named 'Scott' inquired to my degree and I so happy with my planning engaged in dialogue with people. Scott was mad at the Natural Science department of University of Wisconsin Superior because he did not get a paper he wrote received well. The front-end manager, 'Kim' was negative about an instructor because she'd received low grades. I did not put much into this, until I began to realize powerful negative influence from many members of the store. In fact, when giving an idea to change the signature cap devices, so the total amount due was larger than the small pica on the screen, headquarters brought an 'IT' specialist to the store to 'talk with me' about my idea. While he was there Kim Hanson the front-end manager asked if this person could watch me at the register. I was proud of my idea. I did not know what would transpire next would cost me thousands of dollars and my GPA and my physical well-being in this community. The 'IT' person dropped a halogram around me while I was at the register. He was behind me and leaned towards me (though he did not touch me) he was now encasing me in a halogram. Kim stood leaning on the wall between the registers and smiled deviously. I looked at her and thought, what am I suppose to do about this moment. I said nothing. This position gave Kim Hanson an opportunity to be in my mind and she utilized others. This became crippling to me over the next couple of years. I know this isn't the first time this has happened to me, but was the most irresponsible and it is more public then the other times. So with the racist issue already looming out there, while I was attempting to finish my degree and make a home for myself in this area, I found a multitude of individuals given private areas of my mind, in the newest and latest computer craze. It is very dangerous in the wrong hands and is not monitored judiciously in today's society. John Menards in my opinion was buying and selling me on the 'black market' and when I discovered I might have a seven generation black Great Grandma I reported this to police. What did Chief Nick Alexander do? Stare at me. I was at the Multi-culture meeting at UWS when I spoke to him of this. Seems to me more people need to be aware of the harm they inflict on people by forcing a person to be in this halogram. I have been tormented unmercifully even in the privacy of my home. What gives. I am a nice person working a parttime job. They were even doing this at my full-time job. Why would John Menards need cartboys/people and new employees to go through my life and discover the time I found toilet paper in my vagina as I was getting ready to make love to my spouse? The funniest thing to show people in their minds. We are talking about adults who were children two weeks ago and got a job who knows what walk of life they were in and why would they focus it so intently on me?Cyna and others 'get to' show that right now when I am making my way towards completing my degree. Isn't that called defamation of character and political, societal ruin. It is happening, and did happen. read more