They did everything they said they would. Washer, Dryer, & upright Freezer all work fine. Minor…read moretroubles with installation, otherwise would give five stars.

Was sent to Johnson Repair Service in Superior to repair our Liebherr refrigerator, purchased at…read moreJohnson-Mertz. Superior repair service has been a nightmare! Paid for the service call, told part would be ordered. That was 6 weeks ago. I have called numerous times, even stopped at Johnson Mertz and asked for help. Was told they would try and call me back. No help, no call back. I will not consider another appliance purchase from Johnson-Mertz without any 'after sale' service. We buy high end appliances and will look to Minneapolis for our next purchase. Too bad, so sad.

I want to give a shout out to Sarah Moore, an employee of Dey distributing. I needed to replace my…read morebbq grill burner and , as usual, purchased the wrong one. Through a phone conversation with Sarah, she helped me through the process of returning the wrong one, and on the same call set me up with the right burner. My Broilmaster is over 20 years old so the part number listed in my owners manual no longer exists. Sarah did the work to locate the right part number and so and I am happily back to grilling here in Houston, Tx. Shortly thereafter I received my refund for the original. I really appreciate you Sarah, and hope Dey does also. Thank you.

From the owner: We specialize in parts and accessories for major appliances, HVAC ( Heating, Venting & Air…read moreConditioining) aand Hearth products. We have over 400,000 skus in our system from more than 400 vendors. We also have a knowledgeable sales team and our purchasing department places orders with the factories every morning before 7:00 a.m. If we don't have the part in our system, we will get it for you

Great service in selecting our tv and the additional components. Quick, knowledgeable and friendly…read moreservice.

Hire people in the cell phone area that are trained in cell phones. They entered information wrong…read moreand my cell phone was not hooked up completely. I had to go to Verizon and have them enter transfer pins correctly and enter zip codes correctly. It was about a 6 hour process and it's still not completed. Don't buy a phone at Best Buy!

Went to the store at 9 am on a Sunday. Employee at the customer service desk looked at us, then…read morelooked away. No hello, nothing. Walked through paint, plumbing, flooring and electrical. Saw no employees anywhere. I guess they all take breaks at the same time. Left buying nothing.

We recently contacted Home Depot to provide an estimate for kitchen cabinet fronts. We were…read moreredirected to the Home Improvement Store as apparently, Home Deport subs out the work. Made an in-home appointment for a review and estimate. The individual showed up, took a look, did not take pictures or measurements and said he had it all "in his head". He left and we have not heard from him/the company since. No estimate let alone a call or email. That was 4 weeks ago. I've tried contacting Home Depot to provide them with this information as it appears that we are not alone in our criticism. This reflects very poorly for Home Depot but with all of the comments and issues, they apparently do not care. The Home Improvement Co. also advertises for window replacement and all other home repair projects. Their ads are all over the TV - DO NOT USE THIS COMPANY

Scott needs to have Tom and Scotty clean up their appearance. When I see them I feel like I'm in a…read moreTwilight Zone episode.

Do NOT use Daugherty Appliance. They do not honor warranty work. Technician told me the ice maker…read morethey installed was under warranty. He ordered new ice maker and installed. Because he installed the new ice maker after warranty expired they would not honor the warranty. Will never use them again!!!!!!!!!! Bill R

They had all 3 Craftsman belts in stock for my riding lawnmower. Quick and friendly check-out.read more

Johnny on the spot to come check out your appliance. He will charge you for a part he never puts…read morein. Wonder where he is and your part is??? Try calling the number 20 times. They won't answer even once. Try writing an email. Won't get a single response there. Tells me I'll get a refund. That didn't happen either. Very shady buisiness practices. Don't use this company!!!!!

The staff (which was rude when I made the purchase) made a mistake with my order, and I had to go…read moreout of my way to return to the store to get it corrected since I'm not from the area. When I arrived, I was left standing there while the employee helped multiple other customers before fixing their mistake. On top of that, the interaction was rude and the process took far longer than it should have. Mistakes happen, but how they're handled makes all the difference. This was very disappointing customer service.

I always stop by the Duluth Kitchen Co. when I'm in Duluth! It's a great spot to buy gifts (or just…read moretreat yourself!). I appreciate the variety and range of prices, from reasonably priced dish cloths to quality cookware. They've always got some items on sale from the past season, too. Park in the Fitgers ramp and be sure to bring your ticket with you! They'll validate your parking with a purchase.

I visited this location on black Friday and all of the employees were diligent in keeping the store…read moretidy and helping customers. The layout was easy to understand and I did not have a long wait to check out 5/5.

We walked into Menards at about 7 PM to buy decking materials. When we picked up all of our decking…read morematerials in the outdoor pick up area, 2 employee stand out is going the extra mile and going above and beyond. Their names are John and Matt. John spent about 1.5 hrs with us and matt assisted as well. They stayed will be on closing time to help us with forklifts, lifting, and loading. Incredible service ! Erin & Endre govrik Sept 19, 2023