The order taker didn't explain what a "certificate is"...just added it to the invoice...I would…read moreexplain that as an option and let the customer decide. When I picked my car up, he said, turns out we didn't have load range C, so we just installed load range E instead...telling me they are less expensive due to mass production. Again, not telling me what the difference is in terms of how I drive (again, call me to discuss). I kept the tires and the certificates...but walked away feeling like I was railroaded and should have made a wiser purchase...Fool me once!

Professionals in every sense of the word. I was also impressed by the way that they gave me…read morepersonal attention despite the fact that the store was crowded.

Fast, friendly service! I had snow tires installed with an appointment lasting less than 30 minutes…read morein and out!

Had a punctured tire 41 miles away, out in Castle Danger. Drove back on my spare the next day…read more Called at 8am and had an online appointment at 12pm scheduled. Ed said over the phone if I showed up, they'd help us do everything. Appointment wasn't officially scheduled until 2:28 for that 12 appointment which makes 0 sense unless you're a time traveler. They put a new tire on and disposed of the old one for $107. I had to do everything else out front on my own, in the snow/sleet. They helped get the lug nuts to torque spec for free at least, when I pulled around. But, I feel I should've been deducted the labor charge after all of that and only paid for the tire itself. I get that you're busy, but it seems painfully obvious that you're prioritizing higher paying clients and not an emergency who needs to drive another 180 miles to get home. Thanks, but no thanks.

I hired Ben to replace a failing head gasket, a very labor-intensive job. He offered an extremely…read morefair quote, nearly $3000 cheaper than the auto shops quoted. He was quick to provide next-day availability, and worked away for three long days, staying late on the last night to make sure my car was ready for work the next day. Unfortunately, we encountered some technical difficulties late at night that stumped us. Ben spent the night researching what the problem could be, determined to get my car back on the road as soon as possible. My car runs like new, all thanks to Ben's hard work and determination. Ben is experienced, reliable, genuine, friendly, and will get the job done no matter what it takes. Thank you!

Needed brakes worked on. He was friendly, wasn't condescending, efficient, and effective. Plus he…read morewas very generous on the total I owed him for his work. I will definitely contact again!

Thank you to CARS for the quick fix of a broken part that was causing issues with driving! I'm…read morefrom out of town and a part was hanging off my car. All shops were booked for days, but John offered to take a look. He got me road worthy, even though they were busy. I so appreciate their generous service and want to recommend them as honest and helpful!

Love this place, they really helped me out the past few times I went here. I highly recommendread more

My car had engine issues and was chugging and losing power. I called around to lots of different…read moreplaces and everyone was two weeks out. Called this place and they said that if I could limp my car there right now they could squeeze me in, and take a look at my car. They looked at it, and were able to get it repaired and ready for pick up the next day in time for me to go to work. They also gave me an accurate quote so I wasn't surprised with the bill. All in all, I highly recommend if you have car troubles.

Auto Medics has proven their worth to me time and time again! They are friendly, skilled, and above…read moreall trustworthy. They are very honest about what work is necessary and what work is optional (unlike other places that act like everything is urgent in order to get you spend more money). I brought my car in the other day after a brake line broke and told them that I needed it two days later to go out of town. Even though they were completely booked, they made a point to find time for my car because they knew I needed it back soon. Their prices are as good as you'll find in town. I am a loyal Auto Medics customer and highly recommend them!

I'm from out of state and have brought my truck in here twice. Both times everything went great and…read morethe people were friendly and communicated well. They also could have easily had me replace some parts I thought might be bad for over $1500, but they said I could probably wait a while, so I only ended up paying them $30 for a separate inspection. Not upselling customers on stuff they don't need is a fine quality in a mechanic, so I felt like it earned a positive review!

January 2025 my daughter took her Ford Explorer in for a nail in a tire. While in the shop the…read moretechnician filled out an unexpected estimate sheet on all the work that was felt needed to be done to the SUV. Mind you this same SUV had been gone over for safety prior to the school year exactly 1 month earlier on 12/23/24 by a friend and owner of a well respected auto shop in Excelsior MN outside of MPLS and was given a clean bill of health. The only complaints for the SUV was a known nail in the passenger front tire of which they charged an acceptable $26.99. What was "found" during the visit was the need to Remove and Replace both front lower Control Arms $986.32, Computerized 4 wheel alignment $159.95 and Remove and replace Valve Cover Gasket $757.88 for a total of $2093.27. We drove to Duluth and took the SUV to another auto shop and that shop was given the estimate sheet from 4th Street Auto as kind of a "cheat sheet" to guide them on what possibly needed to be repaired. After a full day of driving to and from Duluth and the expense of another car exam the final diagnosis was.....none of those suggested repairs were needed. I would personally suggest using caution if you are a young female student or anyone with no car knowledge taking your car in for repairs to this establishment.

The guys were super accomodating of my schedule and ready to help any way they could to service my…read morevehicle when I needed last minute work

Everything was done promptly and perfectly had a reasonable charge. I highly recommend these people.read more

Had my S-10 pickup in for a complete tuneup. Great place for automotive…read moreservices. Fast, friendly, knowledgeable, small, clean, affordable, and no tricks. I'll go back for sure. They will be moving to Hermantown sometime in the near future.

When my husband and I finally got my car started after days of it not working, I knew I had to get…read moreit in fast before it shut off and didn't start again. I called Accurate Auto and they told me to bring it over and they'd get it in to be worked on in 2-3 days (the place I called prior offered 8 days out). Brought it over, told them what I knew, picked it up 3 days later - very upfront, efficient, and didn't over charge. Would recommend!

I have been here twice, and both times I received excellent service. I am 100% satisfied with their…read morework and truly appreciate their professionalism. I will definitely continue bringing my car here in the future. Highly recommended!

Brought my car in for some highway noise to be diagnosed. They used to be straight shooters , but…read more today told me I would need $2700 worth of suspension repairs and new tires. Better get a second opinion if you go here, had it checked elsewhere and I only needed $600 in new tires. I will not buy the tires at this shop !