Fast, friendly service! I had snow tires installed with an appointment lasting less than 30 minutes…read morein and out!

Had a punctured tire 41 miles away, out in Castle Danger. Drove back on my spare the next day…read more Called at 8am and had an online appointment at 12pm scheduled. Ed said over the phone if I showed up, they'd help us do everything. Appointment wasn't officially scheduled until 2:28 for that 12 appointment which makes 0 sense unless you're a time traveler. They put a new tire on and disposed of the old one for $107. I had to do everything else out front on my own, in the snow/sleet. They helped get the lug nuts to torque spec for free at least, when I pulled around. But, I feel I should've been deducted the labor charge after all of that and only paid for the tire itself. I get that you're busy, but it seems painfully obvious that you're prioritizing higher paying clients and not an emergency who needs to drive another 180 miles to get home. Thanks, but no thanks.

The order taker didn't explain what a "certificate is"...just added it to the invoice...I would…read moreexplain that as an option and let the customer decide. When I picked my car up, he said, turns out we didn't have load range C, so we just installed load range E instead...telling me they are less expensive due to mass production. Again, not telling me what the difference is in terms of how I drive (again, call me to discuss). I kept the tires and the certificates...but walked away feeling like I was railroaded and should have made a wiser purchase...Fool me once!

Professionals in every sense of the word. I was also impressed by the way that they gave me…read morepersonal attention despite the fact that the store was crowded.

I have visited a few Sam's Clubs around the USA and I have to say this one is big and not super…read morebusy on our visit.

I grew up a Costco guy, since moving to the Midwest I've had the pleasure to being able to visit…read moreSam's Club. Not much different than Costco, same basic model but with some differences. Different name brands are associated with Sam's Club then you will find at the other company, and I'm not complaining. I enjoy the quality, the variety and the cost from both companies but I like being able to get different brands or different items than what I was used to seeing. I will maintain a membership here, as well as the other guys I will frequent them equally.

I'm from out of state and have brought my truck in here twice. Both times everything went great and…read morethe people were friendly and communicated well. They also could have easily had me replace some parts I thought might be bad for over $1500, but they said I could probably wait a while, so I only ended up paying them $30 for a separate inspection. Not upselling customers on stuff they don't need is a fine quality in a mechanic, so I felt like it earned a positive review!

January 2025 my daughter took her Ford Explorer in for a nail in a tire. While in the shop the…read moretechnician filled out an unexpected estimate sheet on all the work that was felt needed to be done to the SUV. Mind you this same SUV had been gone over for safety prior to the school year exactly 1 month earlier on 12/23/24 by a friend and owner of a well respected auto shop in Excelsior MN outside of MPLS and was given a clean bill of health. The only complaints for the SUV was a known nail in the passenger front tire of which they charged an acceptable $26.99. What was "found" during the visit was the need to Remove and Replace both front lower Control Arms $986.32, Computerized 4 wheel alignment $159.95 and Remove and replace Valve Cover Gasket $757.88 for a total of $2093.27. We drove to Duluth and took the SUV to another auto shop and that shop was given the estimate sheet from 4th Street Auto as kind of a "cheat sheet" to guide them on what possibly needed to be repaired. After a full day of driving to and from Duluth and the expense of another car exam the final diagnosis was.....none of those suggested repairs were needed. I would personally suggest using caution if you are a young female student or anyone with no car knowledge taking your car in for repairs to this establishment.

It's hard to find a garage that you can really trust. But after dealing with these guys for the…read morelast ten years, I have complete confidence in them. Excellent work, fast, and very friendly. I wouldn't bring my car to anyone else.

Rick and the team were efficient, honest, thorough and professional when they assessed and fixed my…read morevehicle. Given the number of people who bring their vehicles to Hermantown Service Center, I am certainly not alone in my assessment of the solid work they do. Thank you for being a trusted Service Center!

Had a flat when it was -30, swooped up a new tire and went in asking them to mount it. Figured…read morewould be awhile, they got me in and out before I could drink a soda in their waiting room. Was nice and cheap too

I am from Duluth Mn. Do not buy tires from this company if you want a warranty on them. I bought…read moretires from them and noticed the tread was wearing out faster than expected so i went to them and asked them to warranty them. They said they did not write the mileage on the receipt so could not warranty them. I explained that it is not my fault and they said they just started to put mileage on receipts last year. I said this is not right, how many warranties have ya dishonored because of this suspicious practice. All they would say is we can't help you.

Been trading there since 1983... when I move into the neighborhood from Lester Park. I have them…read moredo all my work or farm it out for me. Owner is dedicated and always there 7 days a week. They fix what it needs to be done and never pull any quick money making schemes. Just old fashion honest people who work hard and have a good customer base of regulars. I can not believe how stupid some fueler are....smoking at the fuel pumps. Gasoline is not for children to play with and they should stay inside the car. I never pour my coffee as I don't want to spill. I have them pour it...as I am handicapped and clumsy. They works on all my gasoline vehicles. Axle repairs... to fuel tanks.. to tires and batteries...to electrical and tune ups. They have specialized shops they send some jobs to. They always use professional shops & people in outsourcing that are reasonable at pricing. The diesels go to the BIG TRUCK shops...were there is no children and spilling of coffee. It is hard to find full service stations. Everything is milk and eggs and no repairs. When they retire and sell the station...I will have to go 7 miles to get good repair service from a rural shop that excels in repairs. City of Duluth hates mechanics and garages. All the gear heads mechanic sare moving rural.

Gentleman stated it was a waste of time to count quarters for a purchase. Very disappointed as this…read moreis a close place for us to go to. He also said to give your business elsewhere for paying in silver change, which is still money. Rude customer service.

I have been here twice, and both times I received excellent service. I am 100% satisfied with their…read morework and truly appreciate their professionalism. I will definitely continue bringing my car here in the future. Highly recommended!

Brought my car in for some highway noise to be diagnosed. They used to be straight shooters , but…read more today told me I would need $2700 worth of suspension repairs and new tires. Better get a second opinion if you go here, had it checked elsewhere and I only needed $600 in new tires. I will not buy the tires at this shop !

John at Jake's Quality Tires quoted me a price of $23.00 to reset a bead on a Bobcat rim and tire…read more I said ok and gave them the tire. The next day I called in the morning to see if the tire was done, no, it would be ready in the afternoon. I showed up about 3:30, the tire was ready and I asked the price, I was told $46.00 by a gentleman in a suit and tie, I said "what, I was quoted $23.00 by John". John was called, he said it took 45 minutes to get the tire repaired, the bead had to be scaled so the price was doubled. I paid the bill and advised the salesman in the suit and tie that I would not be returning with any more business for Jake's Ripoff Service! My point is that they did not try to call me about the increase in price, they did not offer to negotiate the 100% increase in cost to repair the tire and they did not apologize for the change. I will not return to Jake's Ripoff Service for new of used tires AND I will tell everyone that I can about the FACT that they did not stand behind their quoted price. If you get a price from them for their service, make sure to get it in writing and do not trust them at their word, it is obviously NO GOOD!!!