The only reason we are giving 4 is we've only had an opportunity to use them 2x so far but would…read moredefinitely do so again. Definitely not a 'flashy' operation but they treat us fair, do what they say they will (and then some) all at a very fair price. Both visits were due to unexpected issues and they were able to turn our car around same day or next.

Brought car in as I suspected an issue with the timing belt. Came back to a $500 bill listing that…read morethey pulled the timing cover off and checked the timing belt, replaced several electrical parts. Lifted the hood to look and found that the timing cover had never been removed nor were the parts that were listed as being replaced new, still the original dirty parts. Beware! Go somewhere else!

I would give Lucky's seven stars…read more I'm a out of towner and my car busted in Duluth. Being a typical woman I panicked and scrambled for those I knew who would have an opinion about local shops. Lucky's came up more than once. To my delight they were able to get me in fairly promptly. Yes, I am the typical woman and know very little about cars. My raving review comes from the fact I felt it was a fair price (from research) and I really felt like they took a moment to show me what went on and the why. When at other shops you get spoken to like the clueless car customer (that you are). They also worked with me for payment, which I greatly appreciate since it was a surprised expense. Give Lucky's a shot.

Lucky's was recommended to me and I would recommend them to anyone!…read moreThey were able to fit me in for brakes and it was done within hours and price was reasonable. Thank you for the great service and keep up the great work!

Great response as they called back several times after leaving message. Great resource for repairs.read more

Replying back to jay to owner , jay my door was not rusty and nobody told me it may break you guys…read moreused that so you didn't have to take responsibility. My door handle is hard plastic not metal that pin in there is still sturdy as can be I have opened that door several times no issues . Won't ever be back especially when you won't take responsibility over a $25 part and I'm going to assume the guy working on it pulled himself up with the handle and broke it because once again I've pulled pretty hard on everyone of those handles and not to mention each one of those door handles were replaced last year .!

If I could award six stars, I would. I just climbed out of a wilderness adventure in the boundary,…read morewaters canoe area, tired as a dog and needing to drive back to Kalamazoo Michigan. My car started running funny and I was concerned about even trying to drive home. I saw the good reviews, and called ahead and begged them to just take a quick look at my car and they were kind enough to do it. Mike was super friendly and kind and he took a look at my engine check the transmission fluid ran a scan on the engine and found two ignition coils misfiring. He opened up the cap and there were two dead mice in there. He found the problem in less than 10 minutes. Results may vary! Lol! But seriously, extremely professional, courteous, and just a hell of a nice guy and I highly recommend them!

I've had nothing but fantastic experiences! They've done work on my Honda Pilot, and are so fairly…read morepriced, efficient and recommend only what's needed. Really grateful for the service and having a repair shop I trust.

very honest and truly great service!! I was 100 miles from…read morehome and it was end of day. Mike and Jenny took such great care of the issue and got me on my way. Mike was patient, informative, and eager to do the right thing. I will always use Apex!

Came to APEX with a transmission problem and they did all the leg work. Ashley kept me informed of…read morewhat was going on and if there was any concerns let me know right away. I feel they are committed to their workmanship as they ordered a transmission for my Cadillac and it was not working to their specification so ordered another. It took a little longer but it was worth the wait. As they could of just thrown it in and said "see yah". While they were working on it found something else that needed to be looked into and replaced. I appreciate an automotive shop that is committed to their service and is honest and professional.

I have been bringing our cars to this place for repair for many years. The people are honest and…read moreknow what they are doing. Several times I thought there were big problems and they fixed what turned out to be minor problems and charged tiny amounts. They could have easily replaced much more and I would not have known that the repairs were not Needed or charged more for what they did do. We have also purchased car tires and brought tires in for repair (including a lawn mower tire) and been happy with the service and price. We are very happy to know that they are around and reputable.

Last year I bought tires from Curtis Oil (now Pro Tire) because I always enjoyed such good service…read moreat Curtis Oil. We took our car in today to have a flat fixed only to be told that Pro Tire does not honor Curtis Oil's warranties. How disappointing is this!! Why would Curtis not insure that new owners honor product currently under warranty? Also does Pro Tire realize we won't go back there now? I will pass on to friends and family to avoid this retailer. Apparently there is no "Pro" in Pro Tires image.

Chris was great to me and I stopped by cold and had a back fender that had popped out on a…read moreclose-curb right turn incident! There was a -lasting piece missing, but Chris took it back and fixed the broken piece and put fender and right panel back in at no charge. Will definitely be back when I need services again!1

I think most auto shops make mistakes and some types of negative experiences are inevitable, as…read moreseen in the review world. My experience at this shop took place in 2018. When my vehicle had slid off an icy road and the front bumper and grill were damaged, I took it to Arrowhead Auto Body. They gave me an estimate to have it looked at which was accompanied by a strong opinion that it would be costly to repair and that parts needed to be replaced. I didn't have the funds that day, which seemed to annoy the representative in addition to the fact that I didn't want to dive into a repair before the vehicle was even looked at to assess the damage. I was told I could only leave it parked there for a day or two. So, thankfully, I saw that another shop, Everything Automotive, was across the street, and I took it there. The customer service was awesome, and they actually even let me keep the vehicle parked there for 1-2 weeks until I had the money for a potentially costly repair. When they checked everything, there wasn't any actual damage that needed repair. When I came to pick it up, they didn't charge me anything. The whole experience was a surprise and felt like great customer service and just kindness. I'm sure that Arrowhead Auto Body has allowed for many positive experiences, however, because of mine, I would tell a friend to consider other shops or at least get a second opinion. I've continued to have really great experiences at Everything Automotive. Arrowhead Auto Glass (full auto body shop) is also a good shop.

My sisters and I were on the way to Madeline Island when our car started displaying a transmission…read morewarning light. The closest town was Cloquet and after calling the Acura dealer in the Twin Cities, whose advice was to stop immediately and get the car towed back to the Twin Cities, we discovered Bruce at Cloquet Automotive. He put everything aside to get his code reader out and gave us the information we needed to continue our journey. He cleared the codes and sent us on our way...much less worried and more equipped to understand what was happening with the car. We felt so grateful and fortunate to have found him! Thanks, Bruce!