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Bed Bath & Beyond

4.0 (1 review)
Closed • 10:00 am - 8:00 pm

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Hobby Lobby

Hobby Lobby

(2 reviews)

I was beyond grateful for our service at Hobby Lobby today. We felt so loved and welcome. My…read moredaughter accidentally broke an item and we were approached by 3 workers, a man and 2 women and they went above and beyond to make sure my daughter was okay and assure her it was just an accident. A girl even brought 2 candies for both my littles afterward. I've never received such amazing customer service and I will make sure to give them as much service as possible!

I was very disappointed and appalled by the customer service at Hobby Lobby. My daughter bought…read moreseveral supplies there for her Stained Glass class in school. She bought several pieces of glass and a very large, expensive frame. When she returned home, the glass was cracked on the frame. I brought it back the next day and explained what had happened. The woman who was helping me was named Bonnie. First I moved back the bag to show her that crack and she yelled, "Don't do that! You will get glass everywhere!" "Go grab another one!" I went to look for another one and couldn't find out. I tried to get someone else to help me because I didn't want to deal with this woman snapping at me again, but the young girl directed me back to her. I went back to her and nicely explained that I couldn't find another one She snapped, "Well, it wasn't broken when your daughter bought it!" I said, " No, but It was broken when she got home. She figured that it wasn't wrapped well." She then yelled, "We don't even have to wrap them! We just do that to be nice." A nice young man came up then and said he was putting in another piece of glass in. She stomped off. I waited for her to return because I was very angry by this time and I wanted to tell her what poor customer service skills she had, but the young man returned and he was very pleasant. I thanked him and left. I am already disgusted by the prices in Hobby Lobby. Everything is over priced and mostly made in China. But, now after being treated like that, I will not be returning.

Ashley

Ashley

(2 reviews)

If I could give zero stars I would. I'm not usually one to…read morecomplain, but I don't want anyone else to have to experience what we have been dealing with. Never, NEVER buy from AshleyFurniture! The worst customer experience and service ever!! This is just a snapshot of the horrible experience we've had at Ashley. This started in May when we had our sofa and two love seats delivered damaged. I had to resend pictures because they lost the pictures the delivery drivers took. They then ghosted me to the point I had to go in the store and get a response. Eventually someone got back to me and scheduled service. I have a rather limited schedule but it still took them until NOVEMBER to get my sofa. They were around 5+ hours late on a Saturday to pick it up. Two weeks later I was told it would be 20+ weeks to get the parts to fix!! They have known the issue for 7 months already!!! Their solution is to give us store credit to reselect furniture, no discount, no compensation for the hours we waited on a Saturday, no concessions for the months of waiting. They will admit that they "have not been without fault" in all this, so I've got that going for me... Ashley Furniture is THE WORST!

First started having issues nine months into purchase and was told because I used furniture safe…read moresoap and water on a small spill that there was nothing they could do because the warranty was now voided. Trying to remove a small spot the dye started to come off of the fabric. If any water is spilt onto it, the dye starts coming out of the fabric. Now a year and a half into owning this couch, with all the discoloration from the guy that wasn't ever set, it's completely broken. Stopped in tonight hopeful they would help me find something for replacement and wasn't Offered any assistance.i

Bed Bath & Beyond - homedecor - Updated May 2026

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