I was so impressed with Discount Mattress! Tony spent almost an hour with me having me try all the…read moredifferent mattresses. They delivered, set up the new mattress and took the old one. I highly recommend them.

My back thanks me every morning after a night on my new Caroline Firm Therapedic Mattress. Every…read moreother bed I've tried caused pain in my lower back from an old T-12 disc injury, forcing me to toss and turn all night, futilely looking for a position where my back did not hurt. Doesn't matter what position I'm in on this mattress, my back is completely pain free. It seems like a miracle! Tony and his staff made it all very easy. Highly recommended!

all the above. I would rather spend our hard earned money on a small shop than ANY HUGE furniture…read morestore. they had 3 that we were looking at and we ended up going with the bigger purchase but because the prices beat the competitors by many thousands of dollars. excited for the next furniture need we will have! bought a mattress 2 years ago, now a modular sectional couch and who knows next. thank you guys wonderful people and have been doing this for a while.

Box Drop is exactly what every furniture store needs to emulate. They are so helpful without being…read morepushy and sales-focused. My fiancé and I bought a couch and mattress, and they helped us find exactly what we needed without breaking the bank. A great selection of both inexpensive and great quality mattresses and couches. I know we would both suggest Box Drop over any chain furniture store in Duluth.

UPDATE: WOW!…read more Double WOW! Schneiderman's read this review and they take customer service very seriously and Mark B. called me immediately. He asked that I send him the photos of the damage and we came to a very wonderful resolution regarding the table scratches. I am so impressed and thankful to them for helping us. Definitely recommend this company and especially recommend Mark B. - what a great guy!! He made my day.

Schneidermans Furniture has a huge selection of furniture at really good prices. Joe Perfetti…read moreworked with us, he is very knowledgeable about all of the brands they carry. He is very patient and will take the time to find what furniture fits your needs. They are low pressure, the high quality and reasonable prices do the selling.

Well as promised (nine years ago), coming back to update. We ended up ordering a beautiful set and…read morehaving it delivered to our home in the Twin Cities. It is incredibly sturdy, gorgeous, and exactly what we wanted - truly an heirloom set. We had a small issue with the headboard NINE YEARS LATER, and Tim took care of us without hesitation. Our next furniture purchase is a new dining table, and it will definitely come from the Amish Furniture Haus.

The furniture is very high quality. Its a family run business and they are very helpful.read more

I ordered a bed from Happy Sleeper for my mother and the kindness at the showroom was fabulous! And…read moredelivery and set up was smooth and professional. So when I needed a bed for myself, I went back and received the same great service. At delivery, the foundation was not a low profile like I wanted. I didn't think I would have any help replacing it. So I called and asked them about getting a low profile expecting to have to pay because no one has good service anymore! To my surprise and delight, without hesitation I was told that they would send out a new low profile foundation on the next delivery! It came the following week! And this bed is so perfect now! Thank you Happy Sleeper for being the best place in Duluth to buy a bed and receive excellent service!

I cannot recommend Cordelia enough at the Duluth location. She was so helpful and patient helping…read moreus find the perfect fit for our home. She gave us her full attention and I couldn't be happier with her service.

From the owner: The Duluth Furniture Mart store is our newest location, boasting a wide selection of stunning…read morefurniture, quality mattresses, and unique home décor. Stop in and find your new favorite home essentials today!

The customer service was very poor. From the beginning, our salesman kept telling us he had to…read moreleave to get to a class on time. Delivery drivers were professional and nice. Quality and craftsmanship was very poor. Material was poor quality. It was a bad situation.

We were looking for a couch. Within a couple minutes of walking in, Virginia asked us if we had…read moreany questions. She was very personable and easy to talk with. Great customer service Virginia!

Our experience: We bought 2 separate living room sets from…read morethis store. Our experience was cordial, positive. The third set, 2 recliners, were delayed. No problem, strange days, Covid 19. Dave wanted to deliver purchase #2, rather than wait for #3. We were assured that additional fees for delivery and disposal would not be assessed with the 3rd and final delivery Fine, we paid the delivery and disposal fees, on the items delivered in August, then checked in occasionally . At last, the chairs arrived and were delivered October 24. We paid the final bill, and delivery was waived. Again, delays, no problem. But 2 recliners for disposal were not picked up, which we did not initially notice. Flash forward to today, my wife calls Dave, begins to remind him of his promise, and he goes OFF on her, raised voice, rude. I call to deal with him, I introduce myself, describe our situation, and then say to him "this is what I think, Dave.." He interrupts and says '"and I'll hang up on you, too." Then hangs up. I don't give a damn about delivery/disposal fees. I DO care about customer service, and I DO care about a grown man yelling at my wife over a simple negotiation. After spending literally thousands at his store, showing patience, and planning future purchases, THIS is the way he treated us. I recommend that you NEVER become a customer. We're done. I have been in customer service most of my life, and have never experienced anything like this as a customer. We will not be following through on plans to purchase further items.

From the owner: A mattress and furniture store for all your needs. We have Kitchen and dining room sets, Living…read moreroom and Family room furniture, Bedroom sets for young and mature and also lift chairs for those in need. We carry famous brands such as Lay Z Boy, Ashley, Threapedic and Catnapper power Lift Chairs

I will never step into a Slumberland again. We needed a mattress and were anxious to buy, but it…read moretook forever to get someone's attention. The associates were clearly interested in helping customers who were dressed better than we were. We found a mattress we wanted and we were told it was the last one but we could have the floor model. We were fine with that and made the purchase and scheduled delivery. The store called on the day of delivery saying they needed to delay for a couple of days. On the day they did deliver, they arrived late with a completely different mattress than the one we purchased. We called the store immediately and told them we received the wrong mattress (extra firm rather than medium and a different brand). The store said that they were aware of the switch. During the delay in the delivery period, they sold the mattress we already paid for to another customer and delivered it to them. We were told the mattress we received was comparable in price and we should be fine with it. We explained that we didn't want a mattress that firm and and regardless of price it wasn't a suitable substitute. They told us to come in again and choose a different mattress. When we returned to the store we were treated like garbage. They gave us two mattress to choose from that were cheaper than the original. We chose one and it was eventually delivered and the mistake mattress taken away. We wrote to the manager of the store but never received any response. We then wrote to the corporate office and eventually got back a short note saying our concerns were forwarded to the store manager. No one bothered to contact us, no apologies. Management may have changed since this experience, but the execrable customer service was store wide and extends to corporate management. Today we went to a completely different store to purchase a new mattress and had an excellent experience that got us what we wanted and made us feel like valued customers. It was a night and day difference from the experience we got from Slumberland. We will write a positive review for the other business, but the good experience reminded us how Slumberland treated us and encouraged us to warn others away from giving their business to a company that treated us so badly.

We had purchased a love seat two months from the Hermantown Slumberland before the switch…read morecontrolling one of the foot rests died. The service technician came out and quickly assessed the problem and said that the part to repair the switch would take one to three months to arrive. We went back to the Hermantown location and explained our problem with the love seat to the salesperson and manager. Both individuals were very professional and willing to help us and ultimately provide us with a fair and reasonable accommodation. What could have been an unpleasant experience did not transpire because of their outstanding customer service.

Could swear we were told we only needed an installer for our stove because it's gas. If we took…read moredown the microwave and took out the dishwasher they'd hook them up. They dropped off our new suite of appliances and nope, they don't do that.... Oh boy.

The customer service is deplorable. I do not know how you stay in business. They way you treat…read moreyour customers says a lot about you not just as a business but as a human. Do Better.