Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

Fixed my son's iPad quickly and for a very reasonable price. I would absolutely go back if the need…read morearises.

I went to Reliable computer for several issues I was having with two computers…read more Jimmy worked on my computers and did a fabulous and quick job. They are very reasonably priced, very quick with my issues. I also learned a lot. It is good to know that I have a local business that is friendly, helpful and actually solves the problem. I will always take my business here and would recommend anyone else to do so. Karen D

I reached out to them with an urgent issue that wasn't technically related to computer repair…read more They listened to my issue and immediately worked to help resolve my problem. I couldn't be more grateful for the work they did they definitely saved the day! Highly recommend!

Went to this Best Buy store to do some Christmas shopping and take some pictures of the holiday…read moredeals and sales that they have going on right now, also because a lot of there pics on google and Yelp are just horrible!! I got told that it was illegal for me to take any pics in the store with out the rental cops permission, and That I had to immediately delete all the pics that I had taken!! I was only trying to try and help the store out. So I obliged and let them have my phone and delete all the pics that I had taken, even though it is not illegal to take pictures of merchandise Needless to say I do NOT and will Not recommend this store to anybody for there lack of big picture thinking!! Also for The rudeness to someone that has only done just a few reviews so far. I was just trying to help them out.

The group of people that work for this company 1. Don't know how to listen 2. Don't follow through…read morewith things that they claim they are going to do. 3. Have no idea how to assist people with real computer issues. Maybe it's the management or it could be Sean McGinley who runs the whole store

Okay so it's a chaotic apple store and there are a lot of sales reps but not a ton of…read moretechs/geniuses, it's crowded and everything and whatnot but the people working there are excellent considering the circumstances (like when absurd people like me come in) But this review is mostly for Danny who was not only kind enough to help me with a warranty issue on my AirPods but also took the time to give me advice on what sort of accessories to buy and helped me get my life right with a new case and cables. His colleague was also super helpful and I didn't catch her name!! But she sold me on a new car magnet adapter phone holder thing that I've needed for ages. Overall super glad I got them when going into the store, Danny and his colleague deserve a raise and a bonus and more for being so helpful and bearing with my crazy energy coming into the store

We were at the Apple store in Holyoke last week to purchase a new IPad. We were told to wait and…read moresomeone would come and help us. No one came and we asked the woman again and she wouldn't take our name and told us to wait. My husband is disabled and the security guard was concerned and came over and offered him a seat. He declined and we continued to wait even though some of the workers were huddled and chatting amongst themselves. A kind customer offered us his appointment spot. At this point we decided to leave. This is a very poorly run poorly run store. We probably would not return to this store.

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!

My Google Pixel 6 hasn't been properly charging for a few days and I knew that the terminal needed…read moreto be cleaned. So I brought it to the mall to have one of the kiosk folks fix it. The first dude tried to screw me bad telling me he needed to clean it and likely replace it and it would be $100 (hard no). So I kept cruising and found these guys (forget his name). Homeboy took 5 minutes to clean it and charged me $20. Support good honest business folks!! These guys have a storefront, they aren't in the kiosks. Buyer beware the kiosks!!!

Brought my husband's phone in to have the battery replaced. When he went to pick it up, Noticed a…read morespot on the top left and bottom right corner of the adhesive on the front. When he asked about it, the employers said it was there..... When my husband said "No.... I had a case on it", he was told it wouldn't affect the function of the phone. No discount was offered or given. Very affordable pricing and done quickly, but this was obviously disappointing. We would have rather had it take longer and not had damage done. The battery does work nicely though, so that's a plus. After doing some research we're learning that these are air bubbles in the adhesive of what keeps the screen on the phone......

Real stand up guy. brought my gaming pc for a cleaning and got it back faster and in mint conditio…read more He also added anti virus programs on it. highly recommend service. Steven is a true professiona.

The reviews posted are both true. Bad and good. I do not write reviews but after my experience…read morewith PC Steve I think people should know what they are in for. I take no pleasure in criticizing a small business but here is what happened. In the past I brought two laptops to be serviced by Steve. He brought them up to speed and seemed like a stand up guy with his service. Stood behind his work. In June of this year 2023 one of my laptops would not power up. I left it with him over a long weekend to fix. When I picked it up he told me it seemed like a problem with the power button. He released the laptop to me and said to leave it in sleep mode rather than shutting it down. He told me for him to get a new power button would take some time. He would let me know when he would get one. I called him 4-5 weeks later to inquire how things looked. I was in no way irate rude, snide harsh at all . I trusted him and just called to follow up. He told me there no progress yet. I followed up with another call this week. Note: this is going on months later. He answered and told me he would call me right back. I ran a few errands and gave him a call. The call disconnected. I called back and the call would not go through. I thought my phone was the problem so I then used my wifes phone. Steve answered and before I could finish what I was saying I got a a busy signal. He HUNG UP on me both times and blocked my number is what happened. Ghosted. I wasn't rude demanding harsh accusatory or anything. I just asked legitimate questions His actions were beyond rude, Deny M reviewer sounds like he went through a similar situation. a hundred bucks for a computer that kind of works. side note: you tube has a few videos on how to repair power buttons I just looked them up. it's a common problem For a man who has "20 years repairing computers" Why was this difficult to fix? Still shocked

I had a T-Mobile account for (as I recall) a day or two. Previously on Xfinity, Verizon before…read morethat. During the day and a half T-Mobile had my Credit Card information. This morning, a couple months later, after closing my T-Mobile account and being told that they were sorry I was leaving so quickly but to return if I changed my mind, I was checking my bank info and discovered that they, T-Mobil, decided they needed some cash I guess.....so they took $250 out of my Bank account. Calling Customer Service got me nowhere and I was told that I now have to take half a day, drive to their store in Hadley and battle it out there to get my money refunded. Nice work if you can get it, eh?. Need some $$$.....??? Just hit up a 18 hour former customer and grab whatever you want. Rich Briere

Scammers. Customer rep said to switch carriers, I would get a free phone. Just bold face lied…read more That was not the case when I logged into my t mobile account the next day. She also added extra charges without my consent. Now I have to spend a day , switching carriers again, being given the run around with customer reps to get everything fixed and out of the fraudulent contract they put me. What a fucking headache.

NTI is a client of mine and as clients go, they have been great to work with. No issues, no…read morecomplaints, and great communication

From the owner: Since 1990, we stake our name and reputation on providing all our customers with the right solution…read morefor their communications needs, taking advantage of new technology and providing true value with continued support. No matter what your communications needs may be, the Normandeau Staff will provide you with proven technology and superior customer service. Over the years we have prioritized quality service while maintaining the friendly attitude that make working with Normandeau Technologies a pleasure for our customers. We believe that our business is built on relationships.