Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

Fixed my son's iPad quickly and for a very reasonable price. I would absolutely go back if the need…read morearises.

My husband was advised to get a new battery for his work phone, and opted to look around vs going…read moreto Verizon or Apple. The young man that helped us was very nice and courteous and replaced it rather quickly at a reasonable cost. I needed a replacement of the tempered glass for my phone. He meticulously applied, making sure no bubbles, etc. & cleaned my whole phone. It was less than $16 for that. What?! If I went to Apple or Verizon it would cost $40 or $50. Great customer service and we were very pleased.

AMAZING!!!! That's the only word I have for this place. My phone was fixed in 20 minutes. The…read moreservice was so fast and friendly. HIGHLY RECOMMEND!!!!!

Great place, they helped me with an iPhone with a damaged screen. Reasonable prices and they…read moreemphasize using quality parts for their repairs, so everything works like new. In addition to phone repairs they also sell motor scooters and vape supplies. We all depend on our phones, and it's nice to have a place like this in town.

I went here to get an ipad repaired and they were great. Professional and friendly. The store was a…read morelittle intimidating with all the vape cigarette signs and merchandise, but the technician begins the mobile desk really knew his stuff.

I asked to change the plastic cover protecting my cell phone screen, and after they had done it,…read morethey charged me $50! For something that costs $5 in Amazon. They should list the prices or at least warn costumers. Horrible

I just had the worst customer service experience! My daughter had her iPad screen replaced and an…read moreexpensive screen protector put on here about 4 months ago. I bring it in today because she needs a new screen protector. Well turns out there is a huge crack UNDER the screen protector. The one that is advertised to not break even with being hit by a hammer etc. false advertisement for sure. So not only did THEIR screen protector break, but THEIR screen as well. This is not the first screen protector I've had to fix with them either, my husbands began lifting only a short time after putting it on. They proceed to tell me they are going to give me the screen protector for $15 then. NO. I'm not giving you any more of my money. So he says he will give me the screen protector for free. Well sure now we have a covered screen but the cracks underneath are there. They refused to stick by their product. Even compared it to hitting a piñata. It could break or not. So I speak to the owner and he says he can replace the screen but for $80. Are you out of your mind ?! I'm not giving you another dime of my money. They will not be getting any service from me anymore ever. I urge everyone to watch out or steer clear of this retailer.

Stood in line for nearly ten minutes for the only cashier to get off the phone to ring us up.read more

I live in CA. and when I'm in town taking care of my elderly father, sometimes for months at a…read moretime, I count on Staples to help me to continue running my two small businesses from afar. Tonight I had help from Will to buy a new cordless phone for Dad's house, a cable to connect my laptop to Dad's monitor, and headphones. Will was super polite and knowledgeable. I know some folks like to diss on these big stores, and sure, they could be more densely staffed, but what store today couldn't be? Bottom line is that the people I have met at Staples are invariably supportive and patient with both me and my father (a big fan of the copy/publishing department for help with his writing handbook). Thanks.

After replacing the screen on my devices three times, and realizing specific shapes of water-tight…read moreadhesives were re-applied, it dawned on me. Cracked Solution is like the Android™ Genius™ Bar, but in your local mall patio. I've had to exhaustively research repairing screens, since even as an adept computer repair person, cell phones are a class of their own. Beyond soldiering, the cell phone industry is a complex pipeline of suppliers, manufacturers, and vendors. The price they repaired my screen for was much less expensive than competitors' offers online for the same service: a factory-original screen and replacement within your device. I was not willing to save $40 and possibly lose a week with my phone. I was not willing to find a factory-original screen, disassemble my device, and move anything if I needed to. And, I was not able to consider shopping around for more than just screens, but waterproof adhesives that match my unit or shaping a generic to do the same. The familiar tech (Jas.) who has fixed my phones many times when scheduled, will fix it within a few hours, or one hour in my case. Did you get all that? No? Then take your phone to these people and they'll deal with it. Samsung is one of the vendors, unlike Apple™, that can offer direct purchases of original replacements (OEM?) for their devices. (Plus, Samsung has Samsung So-Fi, which made anti-Racist commitments all throughout the 2020s.) I only brought my phone for repairs before because I had phone insurance that covered it. Having had quality service two times before the third really helped ring it in: how are they managing the complex smartphone supply chain???? But they are, and making repairs. I'm assuming they'd do more than Android as well. (PS: Trademarks of Google and Apple used without affiliation nor permission, I'm an amateur reviewer who is grumpy with the massive phone ecosystem at the moment. How about Cracked Solution helps sell against that?? :)

I thought I would have to have the port replaced on my old I-Phone SE at best or buy a new phone at…read moreworst, but Jasmine just cleaned out the port with tweezers! Then she replaced the screen protector on my phone and my husband's as well. I feel like I have a brand new phone! Magic! For an unbelievably low price. Thank you, Jasmine!

in all honesty if i could give this place a negative 5 stars i would. my friend came here after his…read morephone broke and they tried to charge him 60$ after not doing anything to the phone. they gave it back to him just as broken (if not more) than before. the main guy we talked to (weird ass thing on his forehead, you can't miss it) was so disturbingly rude to my friends and i. talking down to us, raising his voice, and THEN to top it all off he called the cops on us. he told them we we're being "unruly" customers when we were being calm and trying to have a normal conversation, and he resorted to violence. NEVER take the time out of your day to come to this establishment. waste of time. a joke.

Thief! Extortionist! Horrible customer service! Fraud!…read more The company and owner Frank is still horrible in all manner of business in 2025. Brought my computer in to be serviced, and I was quoted $60-$70, and then when it was "ready" I was charged $120. According to Frank my graphics card was broke so he replaced it "for free" with a much older, slower card. Frank and his team removed one of my 16gb RAM sticks and didn't tell me anything about it until I asked when I noticed. He said it was also broke (why wasn't this in the garbage with my broken $700 graphics card). He also said on the phone there was a power wire missing that he replaced "for free". He did not say that he unilaterally decided to replace my entire 850 watt gold power supply unit with a no name 500 watt unit. So all in all, he attempted to strip my PC of a RAM stick (which does work btw), replaced my $700 graphics card (which also does work) with a very old one, and he swapped out my 850 watt gold rated power supply for a cheap 500 watt. All he needed was a case, a CPU and motherboard and he could have built a very nice computer. On top of all that, he wouldn't even let me look at the "work" he did for double the price he quoted until I paid! He also refused to give me my power supply back without paying another $50!!! Maybe this is the only way to build PCs for profit now: strip the PCs that are brought in, replace their parts with interior ones or none at all, tell the customer they're broke, and use them to build new PCs for unknowing customers. He was also trying to force me to pay cash, but conceded when I reminded him that he told me they took credit card. Avoid, avoid, avoid!

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern