Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

Fixed my son's iPad quickly and for a very reasonable price. I would absolutely go back if the need…read morearises.

I went to Reliable computer for several issues I was having with two computers…read more Jimmy worked on my computers and did a fabulous and quick job. They are very reasonably priced, very quick with my issues. I also learned a lot. It is good to know that I have a local business that is friendly, helpful and actually solves the problem. I will always take my business here and would recommend anyone else to do so. Karen D

I reached out to them with an urgent issue that wasn't technically related to computer repair…read more They listened to my issue and immediately worked to help resolve my problem. I couldn't be more grateful for the work they did they definitely saved the day! Highly recommend!

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

Super helpful, nice, patient, and fair service! They really pulled through in an emergencyread more

I have never bought anything here. The owner (Vahid) has spent hours with me trying to access…read moreUltraMobil. Amazing customer service. I highly recommend this place. They have refurbished phones, screen plastic. Go here.

My Google Pixel 6 hasn't been properly charging for a few days and I knew that the terminal needed…read moreto be cleaned. So I brought it to the mall to have one of the kiosk folks fix it. The first dude tried to screw me bad telling me he needed to clean it and likely replace it and it would be $100 (hard no). So I kept cruising and found these guys (forget his name). Homeboy took 5 minutes to clean it and charged me $20. Support good honest business folks!! These guys have a storefront, they aren't in the kiosks. Buyer beware the kiosks!!!

Brought my husband's phone in to have the battery replaced. When he went to pick it up, Noticed a…read morespot on the top left and bottom right corner of the adhesive on the front. When he asked about it, the employers said it was there..... When my husband said "No.... I had a case on it", he was told it wouldn't affect the function of the phone. No discount was offered or given. Very affordable pricing and done quickly, but this was obviously disappointing. We would have rather had it take longer and not had damage done. The battery does work nicely though, so that's a plus. After doing some research we're learning that these are air bubbles in the adhesive of what keeps the screen on the phone......

After replacing the screen on my devices three times, and realizing specific shapes of water-tight…read moreadhesives were re-applied, it dawned on me. Cracked Solution is like the Android™ Genius™ Bar, but in your local mall patio. I've had to exhaustively research repairing screens, since even as an adept computer repair person, cell phones are a class of their own. Beyond soldiering, the cell phone industry is a complex pipeline of suppliers, manufacturers, and vendors. The price they repaired my screen for was much less expensive than competitors' offers online for the same service: a factory-original screen and replacement within your device. I was not willing to save $40 and possibly lose a week with my phone. I was not willing to find a factory-original screen, disassemble my device, and move anything if I needed to. And, I was not able to consider shopping around for more than just screens, but waterproof adhesives that match my unit or shaping a generic to do the same. The familiar tech (Jas.) who has fixed my phones many times when scheduled, will fix it within a few hours, or one hour in my case. Did you get all that? No? Then take your phone to these people and they'll deal with it. Samsung is one of the vendors, unlike Apple™, that can offer direct purchases of original replacements (OEM?) for their devices. (Plus, Samsung has Samsung So-Fi, which made anti-Racist commitments all throughout the 2020s.) I only brought my phone for repairs before because I had phone insurance that covered it. Having had quality service two times before the third really helped ring it in: how are they managing the complex smartphone supply chain???? But they are, and making repairs. I'm assuming they'd do more than Android as well. (PS: Trademarks of Google and Apple used without affiliation nor permission, I'm an amateur reviewer who is grumpy with the massive phone ecosystem at the moment. How about Cracked Solution helps sell against that?? :)

I thought I would have to have the port replaced on my old I-Phone SE at best or buy a new phone at…read moreworst, but Jasmine just cleaned out the port with tweezers! Then she replaced the screen protector on my phone and my husband's as well. I feel like I have a brand new phone! Magic! For an unbelievably low price. Thank you, Jasmine!

I'll tell you why this fixture of a store is an absolute gem in Western Mass. This should be tagged…read morewith being a cell phone case + screen repair shop. They have a LOT of technology items and phone cases for everything you can think of. Moreover, I get my "screensavers" or glass-tempered screen protectors from here. I pay for the woman to apply them, because I fail to put them on myself without getting bubbles or without them being un-even. She is a PRO and has been doing this for many YEARS. As for the items, you pay for what you get for as there are many are novelty items and dollar store quality, but you can find a lot of use for their technology and phone related items for a fraction of the price at another store- whether for makeshift jobs or very temporary use. It's a unique store of its kind for Western Massachusetts.

I took a Ring.com return to this UPS Store, in the box and packaged as I received it. But this UPS…read moreStore wanted to charge me $2.00 for 5 inches of tape. I'd rather drive it to West Springfield. Why do businesses think it's a good practice to gouge consumers? It's not. This is why so many brick and motar stores are going out of business.

Go in- this afternoon being cut off by an NOC with hair issues,get to the attendant told my package…read moreneeds a pc code,go to provide it on cell,left in vehicle. That wasn't the issue. The lady who sat on the phone while the store filled to capacity at 230pm (because who works apparently) and she remained on the phone with *tech issues* leaving one attendant sneezing her way thru Karen's who seemingly make their living buying and returning.