On a cross country trip in our 2015 Itasca diesel motorhome. It was time for an oil change…read more Called the closest freightliner service, which was 100 miles from our route through New England, and they could not take us. Too busy. The closest Camping World was 2 states away, so nogo there. So then we looked for local places and found RJ'S in Mystic, CT. They were great! Got us in early next day at 8:30, out by 11:30. Sean was our technician and took the time to explain everything he did, items he checked but did not need maint, and items we needed to complete later. He showed me a few things, like where the air dump valve was and a few parts we should have as spares. Very helpful and knowledgeable. He left us with a 1 page checklist of items to inspect at our regular service intervals. He was big on CUSTOMER SERVICE, a trait that is hard to find in the motorhome industry. Highly recommended, you'll be happy with their knowledge, customer service, and quality.

I am very pleased... I had my truck there to diagnose and repair a fuel system problem that three…read moreother places couldn't. When it was apparent that I would need to stay overnight, they recommended local lodging and aplace to eat, took me there and picked me up when the problem was fixed. Only complaint would be the property was too small to easily accomodate a 53' trailer.

Friendly service all the time. They balanced my tires and they were perfect. Reasonably priced.read more

Been stressing about finding an excellent garage to do business with since moving back to CT a few…read moremonths ago. Used one local garage with no satisfaction in follow-up. Needed all four brakes and passenger side mirror repair. Kevin, the owner at Killingworth Garage, was able to get the side mirror part to his garage the next day and completed all the work that same day. He also saved me over $600 from what the Honda dealer quoted. Kevin exudes competence, fairness, confidence and just plain decency. Truly relieved to have found a garage I can count on.

My 1963 Land Rover Series IIa would not be running today were it not for the folks at Madison…read moreMotors. The service is reasonably priced and reasonably fast. I can't say enough good things about the owner and the people he hires. They not only know how to fix things, but also are honest and go the extra mile. I had a request that they were under no obligation to help me with but they did and did so with graciousness. This is the way I wish all business' were run . They have MOVED now to Killingworth .. just a short distance east from the Route 81 / 80 rotary ..

This is definitely the place to go if you're into multiple return visits, unqualified techs…read moreperforming work on your vehicle, and simply paying for services either never completed, or completed wrong. Perhaps I should have researched more than I did... because the shop reputation is lackluster in the industry circles, they can't keep talented techs because of bouncing checks, and parts take forever and a day because Lars isn't trustworthy enough to get them from the distributors unless he pays ahead. Both my son's truck, and my car were brought there for work... laughable results, if the safety of your child is something you are not interested in. Brought both vehicles to another mechanic who's work has been highly regarded for the past 50+ years; he was appalled by the work done when he reviewed all the receipts. Nothing was done correctly. My son almost died while on the highway because his brakes went out, his rear end was never actually connected to the rest of the truck, and all his cylinders required replacement - and I have the receipts showing the work supposedly done, that was not. My family will never again return to that pit of despair and pain, and neither should anyone else who wants to live - they are unqualified to work on anything. Please, heed my warning and find a garage who will do the work needed correctly, and stand by the work they have done wrong. In case you are unclear... Madison Motors is definitely not that place.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Mike is the best mechanic I've ever encountered. Honest to a fault, no BS, helps with every single…read morelittle thing - even pops out to replace my license plates when I can't get the nuts off and he does it without charge and when I just swing by without an appointment. I've lost count of the number of little things Mike has done for me over the years, but it's a lot. He's even given me rides to and from the garage when I couldn't stay and wait all day when it needed a long repair. My car is 20+ and has almost 400,000 miles on the clock and I think Mike cares as much about my car as I do.

Honest, responsive and low key. Very, very easy to work with and Mike does thoughtfully problem…read moresolve. Highly recommend.

So my truck had a hiccup today and my insurance company assigned Mal's. Uhm it was super muggy and…read moredarned near meltdown degrees today. The confirmation text said the driver would arrive within 60 minutes. Well 54 minutes later, Kyle arrives. Too cute with his safety uniform on. He had the nicest personality and soo personable. He explained everything step by step and had the truck up on the flatbed, lickety split. We had a really pleasant conversation on the way.. Just based on this experience, I would recommend Mal's without reserve. Oh did I mention this was the CLEANEST tow truck I have ever seen, in my life. Good luck with your baby to come... She will be beautiful, smart and sweet. JRH

My cars battery died. Called my roadside assistance & Mals was dispatched. They never showed up…read morenever answered mine or Geico's calls. Left me & my daughter on the side from 12am-2pm. Horrible service 0/10 would not recommend NO Stars

I was visiting my mom when my car wouldn't start and I needed a new battery stat. I managed to jump…read moreit to get it started to drove over to West Main St, where they diagnosed a dead battery and replaced it for an incredibly reasonable cost. I ended the day with a new battery, working car and not much lighter wallet. Highly recommend!

The only thing I hate more than having car problems is replacing my cars. So when I have car…read moreproblems I use West Main Service. They are competent, prompt, and reasonably priced.

On August 19 th a rude and lazy driver parked on the sidewalk, on Whalley Ave. He delivered to a…read morecar repair shop next to the McDonald's, which is located at 250 Whalley Ave, in New Haven.

I have purchased 2 batteries from Interstate Batteries. The service I was provided; assistance…read morechoosing the right battery for me needs, to installation, and corroded terminal cleaning and preparation was excellent and cannot be matched locally. In addition to car batteries which I have purchased Interstate carries a variety of different batteries including, not not limited to: boat batteries and home alarm replacement batteries which I hope to purchase soon. Interstate batteries will continue to be my first stop for all types of batteries.

We were traveling through and an oil cooler gasket. They had us up and running in less than 24…read morehours.

I am 70 years old, and have been to many car repair companies through my life. I no longer live in…read morethe area and was back visiting family. So when I had a problem with my tires, I took it over to Oceanside Auto. They were incredibly polite, thorough and very fair in their pricing. I loved how quickly they fixed my problem, and got me on my way for a very fair price!!

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.