I went here with what I thought was a bad battery. Got a new one put in by Niklas . The problem was…read morestill there he went above and beyond it was a bad connection he repaired that put a new one on cleaned it and it was perfect. Thank you Niklas you are awesome!!

Stopped in one Saturday afternoon to have my car battery tested. It tested bad, so I had them put a…read morenew battery in the vehicle. Nik W. helped me, and was professional and got me back on the road quickly.

Went in to check availability of some additives I wanted to purchase, Heading back out my vehicle…read moreCEL came on. Gentleman at the counter was wonderful help, he plugged in a scan tool to look for codes. When that one didn't pull up anything he tried another scanner, all the while standing patiently in a freezing cold parking lot. When THAT one didn't produce a result he advised I have a mechanic do a more detailed diagnostic, possible an ECM issue. Didn't try to sell me a battery, or cat cleaner. So nice to have CAR guys, not just SALES people, at this store.

Went in for a new car battery. Petite red haired girl working there greeted me immediately and…read moreasked what I needed. I told her a car battery. She asked for the make model and year and engine size. She immediately pulled up a screen with a variety of batteries and explained each one. After picking one, she immediately went to the rack and pulled it off and brought it to the counter. This thing was heavy. she had me in and out of there in a matter of a couple minutes. Fastest most efficient service I've ever had in a auto parts store. Great customer service by this gal!

I was visiting my mom when my car wouldn't start and I needed a new battery stat. I managed to jump…read moreit to get it started to drove over to West Main St, where they diagnosed a dead battery and replaced it for an incredibly reasonable cost. I ended the day with a new battery, working car and not much lighter wallet. Highly recommend!

The only thing I hate more than having car problems is replacing my cars. So when I have car…read moreproblems I use West Main Service. They are competent, prompt, and reasonably priced.

Jon has been nothing but the best, along with his team. Older vehicles that cause other service…read morefolks to stumble seem to be this places strong suit! A 1997 pre-OBD2 vehicle is not a problem! The folks are friendly, patient and most important, competent. Though I've spent quite a bit there recently, my truck is back to its normal self! I can't say enough positive things about this place!

I have been going to Joe's Auto Electric II since the year 2017. I had never been to a privately…read moreowned mechanic shop before. I had always gone to the big dealership. I heard very good things about Joe's Auto Electric and decided to try them by having them service my electric window on driver side. They fixed it at a very reasonable price. From there I began to bring my car for oil changes and general maintenance and repairs. I own a 2004 Toyota Camry with 240,000 miles. Joe's Auto Electric has now been servicing this car for the past 7 years. Whether it is a basic oil change, replacing brakes and rotors, tune-ups, power steering issues, etc., they can do it all. You really get personalized attention from the owner, John, to the Service Manager Steve Baltas, to the Admin Assistant/front desk - Melissa, they are all very friendly, very courteous and very respectful. I can always count on their HONESTY!! I now bring 4 vehicles to Joe's Auto Electric to be serviced. When it comes to a CLEAN OIL CHANGE, no one is better than Joe's Auto Electric. When you get your car back after they have changed the oil, there is NO DRIPPING of OLD OIL that was drained which most places this is a problem. These folks wipe down EVERYTHING after they change the oil so there are no oil drips onto your driveway or garage floor. The mechanics/service technicians are very experienced and knowledgeable. They know their cars and they know how to repair them very well. YES, I TRUST JOE'S AUTO ELECTRIC and would recommend them to anyone looking for an Auto Mechanic that is HONEST, RELIABLE, and performs OUTSTANDING QUALITY WORKMANSHIP - you should go to JOE'S AUTO ELECTRIC II located IN MIDDLETOWN, CT - 5 STARS. DAVE M. (Cromwell)

I ordered tires through a 3rd party but had firestone install them and the paperwork came through…read moremessed up, I had john help me out he had me out of there in about 20 Mississippi's, he was calm and professional but looks like a viking! W john

Firestone of New London is my go to mechanics for my Acura's maintenance and repair. Rich, John,…read moreHenry, Mark, Mike are honest, helpful and always ensure my car is safe to drive for me and my children. Fast service, quality and affordability is always guaranteed. From oil changes, brakes, electrical work, tires to suspension work.. Firestone always provides!!

Great shop, super professional and extremely kind!!! Inexpensive and always reliable!!read more

Worst customer service I've ever received. Charged me $130 to tow my vehicle 0.5 miles. Not only…read morethat, but when the tow truck driver lifted the car, he punctured a hole in my fuel tank, AND he lifted the truck while I was getting out, causing me to nearly fall while exiting the vehicle! I then called to complain and angry Rob on the phone told me to call the police, it's not his problem, even though the only person I had a problem with was the tow truck driver.

I have always bought my batteries, wipers, oil & air filters from Napa & have gotten excellent…read moreservice each time I've visited. Recently when I had an issue with the car, Dale went above & beyond to help me get it started & tested the battery several times to make sure it was charging correctly. I will always buy the parts & supplies I need from Napa & Dale.

Great place to purchase parts . They have all the parts right in stock. They even had a set of…read morespark plugs for my Bugatti Chiron that was cheaper than at the dealer

Rob is Honest. I could stop the review there because that can't be beat. The best. A problem solver…read morewho isn't afraid to try the easy way first. If he can get you out on the road safely with a simple fix, he will give you the option. I always think it's going to cost more, and I'm always pleasantly surprised at how reasonable his prices are. Over the last ten years I have taken both old classic cars and newer family cars to Rob and I don't have a single complaint. He and Debbie are a pleasure to work with. I have lived all over the country and have owned a hundred cars, and they break down a lot. I've seen it all. Believe me, you found a good one. The best.

Rob is always ready to help out with your automotive needs. He performs quality services at fair…read moreprices. He is an asset to our community.