I HAD A GREAT FRIENDLY EXPERIENCE AND PRICE! I recently purchased a new 2024 Nissan Frontier from…read moreGrossman Chevrolet/Nissan and more specifically from Assistant Sales Manager Sarah Kelly and Sales Manager Ariel Pagan. #1 There was no slick pressured sales talk from either Sarah or Ariel. Conversations were common sense and business logic. I enjoyed their relaxed demeaner and conversations. #2 I came in prepared with invoice and quotes on the value of my trade in vehicle. I believe I got a fair deal and they made it easy for me. I am 72 years old and have been around the block a few times with car sales people. They made my experience a pleasure. Thank you Sarah and Ariel. Cliff

Several weeks ago I noticed my vehicles batteries were a tad sluggish. Like a buffoon I figured…read morewait a couple weeks and have them changed out during regular maintenance. Well after boosting my buggy I threw the dice and called service at 10am. They took me right in and changed out the batteries. These guys are fantastic!

The service department was fantastic…read more I sent in an 05 Legacy GT Limited for restoration/repairs. They were very accomodating, and very receptive when hashing out jobs with the Master Tech. They were very transparent about what was actually needed vs. what would be easier to DIY. Overall, pretty good experience with the service department. Now, for the not so great. The body shop. The quoting was vague, obscenely overmarked, and they were unwilling to even try to work something out for both parties. They didn't want to take the job from the start, but instead of being professionals and simply saying they only really work on insurance claims; they decided to fabricate a bs quote. Don't take your car here if you want body work done, but they are still relatively good for general repair/maintenance.

Great staff. Purchased a new car in August of 2025 and it was a great experience. Best service and…read moreexperience I have ever had purchasing a new car.

UNVERIFIABLE CPO RECORDS, GROSS NEGLIGENCE AND COMPLETE LACK OF ACCOUNTABILITY…read more If you value your safety, your privacy, or your hard-earned money, do yourself a favor and stay far away from this dealership. Buying a "Certified Pre-Owned" 2023 CX-5 here has turned into a nightmare of hidden defects, brushed-off safety concerns, and zero accountability from both the dealer and Mazda corporate. To start, I was never given the CPO inspection checklist with my paperwork, and I had to repeatedly hound them just to get a copy. When they finally produced it, it became obvious why it wasn't volunteered: the report doesn't include an inspection date or a listed source. Without a date, there is no real proof showing that this safety inspection actually happened before the car was handed over to me. Despite these omissions, they also casually checked off "Passed" on items that were actively failing or physically impossible to test: Brakes: Marked as having "no unusual noise," yet they ground and squealed from the day after I got the car home and continue to do so today. When I brought this up at a subsequent visit, I was completely brushed off and told to just "wait it out." Navigation: SD card marked as present and tested and Navigation marked as tested, which is impossible because the vehicle didn't even have an SD card installed. How can a SD card pass as present and tested if it isn't in the vehicle? You also cannot pass a system that is missing the core component required to make it work. There were n/a checkboxes present that could have been checked off on the inspection, but they were not. Electrical & Tech: They missed spotty electrical issues; the safety sensors only work sometimes, and Apple CarPlay only connects via the cord on occasion. They also missed a visible slice in the door seal, a missing rear mud flap, a missing tire valve cap and a crackling speaker that sometimes is so loud it vibrates the door panel. The lack of care didn't stop there. The car was delivered dirty instead of detailed as promised, and inside, I found a pile of sensitive paperwork and actual copies of driver's IDs from previous test-drivers. In a separate instance and failure by Whaling city, I realized they undercharged the down payment on my card during the sale. I personally drove all the way back to the dealership to fix their billing mistake and hand-deliver those sensitive documents so they would finally be secured. During this time I brought up my concerns of the vehicle (most importantly the brakes), I was told to just wait it out, they will get better. Like that even makes sense. Afterward, I sent multiple emails trying to get management to address the vehicle's issues, and they completely ignored me. The manager only bothered to call me back after I explicitly threatened to escalate the whole mess to corporate. I did not speak to them. At this point, I don't want to deal with Whaling City Mazda anymore because they are the ones who signed off saying the car was already okay in the first place. Why would I bring it back there just for them to tell me nothing is wrong, or worse, destroy the vehicle further? The biggest disappointment is that Mazda Corporate has been just as useless. I am currently stuck going back and forth with them, as they are trying to suggest I go right back to the very dealership that ignored me. I am currently waiting on a callback from corporate that I placed a week ago, despite being informed they would respond within 24 to 48 hours. I have requested that Mazda allow another dealership to perform a proper certification and fix the issues with this vehicle, and bill the selling dealer since they are at fault. Alternatively, they can buy my car back outright, as my trust in the dealership and now the entire brand is completely unraveling. If Mazda Corporate won't stand behind their own CPO warranty, then the "Certified" label is a total scam. Whaling City Mazda cares a lot more about pressuring you for a 5-star review than they do about consumer safety, transparency, or basic business ethics.

My visit was for service. I had a nail in my car's tire. They were accommodating, knowledgeable,…read moretrustworthy and efficient. I was impressed with their facility and I will be back. Thanks to the service advisor Kathryn Hebert and the team!

I have been trusting my vehicles to the care of Superior Auto and its mechanics for around 20…read moreyears. Tom Vicino and staff have always been able to diagnose any issue and keep my cars in great running condition. After having a deer vs. car incident, Superior's auto body crew brought my 2011 Ford Fusion back to its original beauty. Thank you, Tom, for years of great service for my vehicles. Gloria McQueeney, Westbrook, CT

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

Back in December Jeff changed out my windshield wiper motor. May it starting doing the same thing…read more We made an appointment for 5/21. He called me in 5/22 and told me he had to order the part and that I could come pick it up and drop it off when the part comes in on Tuesday 5/26 or Wednesday 5/26. I text him on 5/26, 5/29 and again on 6/1. No return messages. I finally called them and they had the part but couldn't get me in until 6/15. I got it back that day. On 6/24 I text him a picture because the wipers were not set up correctly so they are stopping to soon when they go up. Jeff never wrote back to me. Nothing at all. I will not be going back to him after this

I really needed service on my older car (2005) and Jeff delivered…read more In the middle of a heatwave, he fixed my air conditioning so I could finally drive in comfort again. Very professional and the type of service you just can't get at the big corporate dealerships.

I'm a Corvette fan! And these guys are doing it right. Whether it be a stingray, Z06, or ERay,…read morethese guys have got have got you covered. Some of their EVs also caught my eye. This should be fun!

The sales team here needs better training asap and if a customer asks for their car keys back to…read moreleave you shouldn't have to ask 10 times. You can't hold people hostage until they make a deal with you. Much better dealerships to go to in CT if you want to buy a Chevy.

I stopped into Palumbo's last week looking for some help with finding an AirTag I thought was put…read morein my car. Jerrell was kind enough to help me that same day a few hours later with no questions asked. I had never stepped foot in their establishment prior. He put my car on the lift to look for a device, he was not able to find anything but told me to come back anytime if I had any additional information. This type of kindness really went a long way for me. I won't hesitate to bring my car there for service because of the way he went out of his way for me and didn't have to. He didn't charge me a dime! I highly recommend Palumbo's if you are looking for a business that genuinely cares. Can't say enough great things about them!

Not the best experience here. I inquired about service on my diesel truck. The woman at the…read moreservice desk was rude and didn't like the fact that my mechanic friend and I had an idea of what the issue could possibly be. I understand they have to do their own diagnosis, but they could've been much nicer with how they handled what we thought it was. I felt very uncomfortable and didn't like how I was treated. I asked to speak to the mechanic and they wouldn't speak to me.

Dean and his team are truly top‑notch. They're honest, reliable, and genuinely committed to doing…read moreright by their customers. I highly recommend Dean's Autoworks for any and all mechanical needs.

The service and workmanship at Dean's is horrible. This garage try's to sell you service that you…read moredon't need. The labor rate is very expensive. Recently learned from another dealership where my truck was towed, that the sparks plugs were "Hand Tight" at best. Dean's failed to reattached the wires to the plugs properly which caused more issues. I recommend NOT USING DEAN'S. Very disappointed with the damage and very expensive additional repairs needed because of their negligence.