The only reason i'm giving this establishment one star is because there is no provision for NO…read morestars, or negative stars! Absolutely cheated me on the expensive ($42,500) purchase of a classic car, which they specialize in. Misrepresented and outright lied about car! This is not a case of an ambiguous interpretation of description. They said "All original, no rust, no damage, Original leather interior, original factory paint," etc. The car arrived rusty (rusted-through floors, rust bubbles all over body), non-original repaint, peeling and revealing old paint beneath, VINYL interior, not original leather, much damage to body, etc. Said all systems work. The electrical system is a mess! On an on. Bold-faced lies! Then when tried to reason with them, they said "one man's junk is another man's treasure. enjoy the car!" Like I was just going to suck it up and go away! Do NOT buy a car from Richard or Sarah here! You WILL get screwed and get no response or accountability!

This was an excellent purchasing experience for my wife and me. Our Salesman Daniel Vasquez was…read morepatient, respectable, friendly and very knowledgeable about the Golf R that we already love to drive. Sam Papale is the Business Manager and effectively and professionally led us through the paperwork and financial details. Sam is friendly and helpful and we trusted him and Daniel with our purchase. Everyone at the dealership was helpful and courteous. We highly recommend this dealership.

I got my 24 VW Jetta S from here and have no complaints. When I purchased my vehicle a few months…read moreago the service was great and since I come here for my auto services. I will say its more expensive due to it being the dealership but they always provide great service and do well. I recommend

I could not be happier with the quality same day service provided by Jim and Beverly. Great…read morecommunication and very fair pricing to repair my leaky tire.

I purchased another set of tires with Jim and Bev recently and they remembered me from my last…read morepurchase. I needed a repair shortly after and they got me in quickly and dropped my car off to me!

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.

They are excellent mechanics and fairly priced. No need to pay inflated rates by your dealer, Their…read morefront office staff is friendly and professional. Highly recommend them.

Stopped by to use the ChaDeMo charger on a snowy day (with my Tesla Model S). Mark invited me…read moreinside and offered coffee - greatly appreciated the gesture! Had great conversation as well!

Service writer said they didn't have the part to fix the door of my 2008 rouge was too old. Also he…read moresaid maybe a junk yard may have part. I called Nissan dealers in north haven and Middletown and both parts dept. guys said they have the part in their NY warehouse. Grossman charged me $250.00 to look at my Nissan and sent me on my way. BE CAREFUL of their SERVICE DEPT.

Great Service All Around - The team at Kia Old Saybrook is great. We went in and found what we…read morewere looking for, a 2024 KIA Telluride that we saw on their website. Mike worked with us on making sure that was the car we wanted. He went through our options of other choices on the lot and no pressure to decide right away. Anthony and Alex were great with closing the sale and getting the paperwork in order. Our old KIA was in service, so we met Jimmy and he was awesome also. Definitely one of the best car buying and services we have experienced over the years.

We have had great luck with our 2019 Sorento, and knew that our next vehicle would be a Kia as…read morewell. It's important to lay the ground work for this review. One older Kia to keep Or trade in And the need to have two vehicles when all was said and done We visited the showroom and met Madison (Maddie) Barfield, our Customer Advocate (they don't call them salespeople, and they don't pay commission) last Saturday. She's incredibly knowledgeable and capable, and knows the Kia line and many features very well. We spoke about our needs and expectations, and we ended up looking at a number of vehicles. The gas Sportage didn't get great mileage, the Hybrid was a little more expensive but nearly 50% better mileage, and the plug in hybrid (we thought) was too expensive and required plugging in. But what about the whole issue of still carrying two payments, including one on an older car that was approaching it's 5 year/60 k warranty limit (power train is good to 10/100k at Kia) We started talking about purchasing a second vehicle for our student...the K4 was the perfect blend of style, function, and price for a graduate, right? Maddie introduced us to Bill LeConche, the GM, and he had some ideas... We drove the gas. We drove the HEV, we drove the K4. (Kia has such a great selection of quality vehicles and excellent warranties it's difficult to walk off the lot not seeing something that meets your needs) Maddie continued to assist, answering a ton of questions about functionality (the electronics on these things are amazing), and retrieving different vehicles to check out. Bill crunched the numbers. We had a long chat about the difference between PHEV and HEV. With available incentives, rebates, State programs, the PHEV Sportage became more manageable. And you don't HAVE to plug in. We had an answer! PHEV for us, K4 for our son. But wait, says Bill - what about an SUV for him? Huge style change, but if the numbers work, maybe? The point is, Maddie and Bill worked really hard for this deal. They worked up perhaps 10 different scenarios. They were polite and supportive the entire time. We ended up leaving there tonight (6 days after the journey started) with two brand new PHEV Sportages and trading in the Sorento. It just made sense, and Kia OS helped us see that. Taras Pashchak, the Finance guy, completed all the paperwork for two deals simultaneously. Everyone knows buying a car is like getting a root canal - time consuming, painful, and takes forever (with multiple visits just to add to the fun). The crew at Kia OS did a great job in asking the right questions, meeting our needs, and thinking outside the box. Yes, it still took a while, and multiple visits, but it wasn't painful - it was a great experience. Keep in mind, deals vary tremendously. Ours may not be yours. But they will make it work for YOU.

I HAD A GREAT FRIENDLY EXPERIENCE AND PRICE! I recently purchased a new 2024 Nissan Frontier from…read moreGrossman Chevrolet/Nissan and more specifically from Assistant Sales Manager Sarah Kelly and Sales Manager Ariel Pagan. #1 There was no slick pressured sales talk from either Sarah or Ariel. Conversations were common sense and business logic. I enjoyed their relaxed demeaner and conversations. #2 I came in prepared with invoice and quotes on the value of my trade in vehicle. I believe I got a fair deal and they made it easy for me. I am 72 years old and have been around the block a few times with car sales people. They made my experience a pleasure. Thank you Sarah and Ariel. Cliff

Several weeks ago I noticed my vehicles batteries were a tad sluggish. Like a buffoon I figured…read morewait a couple weeks and have them changed out during regular maintenance. Well after boosting my buggy I threw the dice and called service at 10am. They took me right in and changed out the batteries. These guys are fantastic!

J auto body did an amazing job with my truck, you would have thought it was a brand new truck. J…read morealso did gull detail at no cost, compared to what the truck look like before to looking now like a truck just pulled off the lot, I recommend JJ auto body for any auto body and mechanic work.

As my lease was up was looking into a particular model and color at the best deal. Went with Make &…read moreModel with Stephen and he did a great job attaining the car for me with a seamless process from start to finish. It was quick and easy. Contacted by phone and questions and responses was very thorough and responsive. Stephen did a great job of explaining everything along with the process and within a few days was able to get the make model and color that i wanted. Everything was smooth right from my house with the whole process. Relieves the stress and wasted time with actual dealers. Stephen provided great customer service from start to finish. Very reachable and answered all my questions. Pricing was super fair and found the price that i was looking for. Delivery was right to my house and my old car lease was swapped out. Paper work was all seamless and handled all by Make & Model. From attaining the DMV process and going through credit check and insurance i have been very satisfied. Prices were great. Definitely hit on all cylinders. Would highly recommend them and with no doubt use their services again.

Have been a member for over 20 years. Every person there has been greatly helpful and truly…read morecourteous . When it came to a loan everything worked out fine. The personel have been working there for years, so that in itself speaks highly of the Navy Federal Credit Union.

From the owner: Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy…read moregreat rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 380+ branches worldwide. Our Members Are the Mission®. Insured by NCUA.