i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

Disappointing experience under a tight deadline for car to travel to another state and appear for…read morefamily wedding photo shoot. I was told my car was ready for pick-up but the engine work was apparently still in process, and things were not completed or not working properly. Internal communication went sideways somehow this time, but past experiences were better. Was able to get the repairs completed at a different garage in time to make the wedding.

Extremely happy with the way they treated us as customers. Very friendly, very respectful. Changed…read moreour Cat Converter on our older Volvo. Very quick very professional. Reasonably priced. I find it hard to trust people working on my cars but these guys are great. I highly recommend.

Recently bought an Explorer from Whaling City Ford. The entire staff was extremely courteous,…read moreknowledgeable of the product, helpful, non-pressured. Worked with Romeyn Murphy. Excellent salesperson, friendly, accommodating in every way. Very good experience.

I won't mentio any names but here's my review. if you plan to purchase a car from this dealer…read morebefore signing anything READ* the entire paperwork carefully and don't take their words alone. they will sell you *not try*. also sell you extended warranty and other service plans without discussing it with you prior to signing anything. they try to sweeten a deal with false promise. I feel deceived about the whole deal but it is my fault for not reading. please do your research read everything you sign to the t. would I trust or recommend friends of family to this dealer? heck no! Update***** 04/14/26***** After numerous calls and voicemails to Sal "sales manger" nothing has been resolved. Waiting to weeks to hear back is not professional and very disappointing. I have no other than to file a formal complaint with the appropriate office of affairs to get this resolved. It's a shame I have to do this because is a waste of time. Even after "Sal" responding to my initial review is like they really don't care about costumer experience.

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

Heard a noise coming from brakes. Stopped in to make an appointment but with the upcoming holiday,…read moretheir service calendar was booked. Very early the next morning, I received a call that scheduled appointments had not shown up so they had an opening. I hurriedly got dressed and dropped off the car - so happy to do so. Mel called shortly after, informing me of exactly what was wrong with the brakes and the cost to repair. I appreciated the heads up but told them to go ahead with the repair. Several hours later the car was ready! So, so appreciate the professionalism of the service people, especially Mel! Thank you for quick service!

I cannot say enough amazing things about Tim and the incredible experience I had working with him!…read moreFrom the very beginning, he went above and beyond to find exactly what I was looking for in a vehicle. He listened to my needs, found the perfect match, and made sure I got the absolute best price. Tim is not only professional but also extremely personable, and I truly appreciated how easy and enjoyable he made the entire process. Thanks to Tim, I finally have my dream car--and I honestly can't stop smiling! This is one of the few big purchases in my life that I have zero regrets about. I never once felt pressured or taken advantage of. Instead, I felt respected and valued as a customer. I drove all the way from Southington, Connecticut just to work with Tim, and I would absolutely do it again without hesitation. I'd go to Tim every time. I'm recommending him to everyone I know! Thank you so much for everything, Tim. You made a dream come true, and I'll never forget it!

GM and Owner fired a salesman because I told the salesman I did not like how I was dismissed for a…read morecredit application. I was interested in the Telluride and was ready to apply. The GM told me and the salesman not to apply and to come back when I was ready with my husband as though I'm some fragile, little thing who wasn't in the military as a mechanic. News flash: Women can buy things on our own. We can also build them and repair them when they break.

Have every part I've ever needed, most in stock or same day. Friendly, knowledgeable, and helpful…read morestaff that go the extra mile to get you the part you need.

I'm glad that there's still a helpful place to get parts for you car with knowledgeable advice…read more They have great pricing as well! If you have a European car this is the place!

Do not go to this place for any work on your car. I went to change my oil, and they told me I…read moreneeded to replace the plug in the oil pan because it was leaking. My regular mechanic has never mentioned any issue with it before. I agreed to let them do the work, and they ended up installing the wrong plug, which damaged my oil pan. Now I have to spend $800 to replace it. They clearly do not know what they are doing

I actually went to get my car detailed...inside and out. Outstanding job! I was very pleased.read more

Stopped in for service. Staff were friendly. They took my car in the same day and completed the…read morerepair with no issues. They also called to update me an additional part was needed. No surprises and I was back on the road in a few hours. I would recommend.

I was impressed with the entire process from the professionalism at first encounter, the…read moreappointment setting, the day of service with my exhaust issue. So friendly, very polite and helpful. The service tech, Lee, took great pride in his work and made sure my vehicle was perfect before he released it. He is a tribute to his trade. When checking out, I met another outstanding gentleman who was also engaged polite, friendly and very efficient. What a great place to do busy. And the final price was lower than the original estimate. Love it