I reached out to Northeast Motor Werks about a specific issue I was struggling to resolve. Without…read morehesitation, they told me to bring it in to look into the issue further. Upon bringing my car in, I was met with a professional service interaction that far exceeded my expectations. They listened to me, acknowledged my concerns, asked me questions relevant to my issues then presented me with a straightforward approach that genuinely felt honest and comprehensive from the beginning. At no point did they try to sell me anything I don't need and in fact, steered me in a more cost effective option that served me better than what I thought was needed. They communicated costs and expectations with me throughout the process, resolved my issues, offered continued support, and charged a fair price while performing professional grade work. Highly recommended!!

NMW is an absolute godsend. I took my G30 (that I've had ~6…read moreweeks) there for a second opinion - sort of out of desperation but also because I wanted to step outside of my comfort zone and build a relationship with a proper independent shop. This is my first BMW and based on what was discovered by NMW, I feel as though I got the short end of the stick. Details aside (though I did write a separate, long-form review recently, *hint hint*), the NMW crew are extremely personable, transparent, and thorough. I am beyond grateful for their guidance and their prices. Absolutely recommended if you ever need service or want a second opinion on an issue with your Euro car!

I don't know why anyone would give this place a bad review other than they made a mistake and want…read moreto blame it on the Trailer Depot. I have bought two trailers here and the staff has always been professional and extremely helpful. Anyone who says otherwise is FOS. This is why I can't stand Yelp.

Shane and his team installed a flat tow bar along with a braking system and lights to my Ford…read moreEscape car. This system on my vehicle is much more difficult than a typical Jeep install. The system works perfectly and a nice neat install. Shane spent all the time I needed to show me how to use it. Thank you Shane and the team at The Trailer Depot

GMC quoted me $1500 so went to Major Muffler. I paid $212 and walked out in under 30 minutes.read more

I went here for the first time today. when o called initially about my muffler, they were…read moreknowledgeable and very clear about what needed to be done. I made an appointment for 10 am, I came in at 9:55am and my car was taken to the garage at 10 am. they took a look and reported back what needed to be done and how much and began working. they came back to have me look at my car and explain the plan for further repair and the price. They were quick and communicated very clearly along the way. I was super happy with the service! and i highly recommend!!!

This is the best auto shop I have ever been to. Steve was very kind and helpful. I was visiting…read moreMiddletown from Boston and my car was stalling intermittently. He took the time to do a diagnostic test. And when he opened the hood he found the air hose was not connected (this was the fault of a mechanic from another chain automotive). I might just rearrange my schedule in Boston to come down when I need service!

Jon has been nothing but the best, along with his team. Older vehicles that cause other service…read morefolks to stumble seem to be this places strong suit! A 1997 pre-OBD2 vehicle is not a problem! The folks are friendly, patient and most important, competent. Though I've spent quite a bit there recently, my truck is back to its normal self! I can't say enough positive things about this place!

I travel 30 minutes one way (60 minutes) just to bring my vehicle into United Auto Sales & Service…read moreon 219 Congress Ave. in Waterbury, Ct. I am so grateful to have found such reliable, professional and honest mechanics. On top of these incredible traits, they perform the utmost highest quality of work on my vehicle. Their prices are the impossible to beat and is the cherry on top. I bought a car from someone who told me he had always used this place for any work he had ever had to have done on the car I bought from him. He told me to ask for Charlie. That there is no place better, period. I took my 2008 Lincoln MKZ to them in the summer of 2020 for the first time and I was blown away with the way they eased my concerns about my car. They called me every step of the way. They took the time to explain what they found was the problem, then took more time to properly explain exactly what that problem means and then called me first to ask me if I was ok with them going forward to do the work. They went above and beyond to alleviate any stress I was feeling which made all the difference in the world. Before I found Charlie and Bob, my other experiences with mechanics were always very stressful with no communication and I know now after using United Auto that I don't have to worry about any of that anymore. I trust them every step of the way 100%. I trust their whole process and believe with all my heart that they truly look out for their customers. That they value and respect everyone of us and that they take great pride in their work. I have found my mechanics that I will use for the rest of my life. I would never take the chance of ever bringing my vehicle to anyone else but United Auto Sales and Service. I have this overall sense of relief now as well. I know when I drop my car off that it will be an honest assessment that is extremely thorough and that when I pick my car up that it has been worked on by the best in the business. I always have a smile on my face when I first get into my car and start to drive home. I am never disappointed, never. I highly recommend this place for any and everybody out there who are looking for mechanics you can trust, who are courteous, extremely knowledgeable, who take great pride in their work and who perform the absolute best quality of work in the business. There is nobody else and as far as I am concerned, just United auto Sales & Service. I have no idea why my profile says I am from San Francisco, California. Lol.

I've been bringing my vehicle here for 2 years. The mechanics are very professional, courteous, and…read moreconsiderate. They don't just do excellent repair work, they do it with a level of customer service that makes them an exclusive repair center for many customers. So much so that appointments and patience are highly recommended.

This review is for AAA Roadside Assistance, which Mike's offers. As background, a friend left her…read moreToyota Highlander at my house while she went to visit friends and relatives in GA and NC for three weeks. I am also only a few miles from BDL airport, where she flew out of. Her vehicle wouldn't start this morning. I tried jumping it to no avail. Called AAA, and "Josh" showed up about 45 mins later. He was able to start it w a battery pack, and diagnosed the battery (needs replacement) and electrical system. Very professional, knowledgeable, courteous, and helpful. 5-stars

Another visit to Mike's Auto. Great service,friendly staff. And good prices. Would never go…read moreanywhere else.​

I went to Automative Speciality Systems to have a broken LCD screen replaced in my 2018 Mini Cooper…read moreS. I had an OEM replacement, which I purchased on EBay. Hugo did the install. It was a bit tricky, but Hugo was quick (2 hours) and careful. The people and the service were great!! I highly recommend the company.

I had my remote starter done there and they did a professional job. And it was done when they said…read moreit would be done.

I had given my 1987 Nissan 200SX to Mark who looked over my car which had a smashed up front popup…read morehead light smashed in, along with a dented hood, and crippled fender, and broken side marker. Due to the rarity of my car Mark mentioned to me he is able to repair my car, but sourcing the parts would be difficult. Luckily I know how to get the parts from my car, and so I brought it to him and his team was able to get my car back on the road quickly and looking even better than before! Everything was lined up and looking new and refreshed. He was able to redo my pin strips on my fenders, and blend the paint with the rest of the car so it all looks and feels fantastic! Will recommend this place for body work for sure!

I had to have my car towed here earlier this week. I called beforehand to ask if they could fit me…read morein, they were super accommodating and helpful. It took a day to get my car fixed, and they kept me updated on changes in cost and timeline. And when they called to let me know my car was ready, they told me what other work it's going to need in the future, and gave me an estimate so I could save up for that point. I'm new to the area and felt comfortable asking them for advice on where I can get my emissions test done nearby and they also let me know they do oil changes for the future as well. They overall, very positive experience and I anticipate using Zoels as my go to shop from now on.