This is one of the best run businesses in the area. for 20+ years I got my auto parts at one of…read moreO'Reilly Auto Parts major competitors. My wife and I moved to North Haven from Wethersfield four years ago. I went into my local "previous" auto parts store. It didn't have what I need. I then went into this O'Reilly Auto Parts. It completely won me over. I never wetn back. Phenomenal people - beautifully laid out - totally professional. My most recent experience - last week - was I walked into the store - as I so often do - in need of some advice / expertise. There was a friendly young man, Zach. I asked him a somewhat technical question about a piece of equipment I wanted to buy. There were several types at a range of prices. Zach led me - with perfect clarity to the right piece at the right price. Then explained to me exactly how to use it. I walked out - as I always do from this great store - with a COMPLETE solution. Zach is a young superstar on the rise. Great attitude. Knowledgeable. Provides above and beyond service. his extra effort didn't result in any immediate dollars going into the store's daily revenue. But it solidified in my heart and mind why O'Reilly's is my ONLY go to store in their specialty. I recommend to O'Reilly's Auto Trader Corporate. Sneak in a video camera and train it on Zach on any day he works there. You could use that as an absolute role model for training others. All the Trainer would have to do is to edit the highlights of his day, play the tape - and turn to the class and say - "And THAT is how its done!!!". Thanks Zach!

Shout out to Zach who helped a lady in distress when her drivers side wiper "broke" off!! He…read moredetermined it really wasn't broken and reattached the wiper for me as I failed miserably trying to fix it myself. What a sweetheart! Thank you so much!!!

Service is number 1 I highly recommend O'Reillys the team is unbelievable and I a woman who needed…read morehelp and they were professional and very honest worker and were outstanding I will Not go to another auto parts store again

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I am sorry if I spelled the name wrong, and I am sorry if I am writing this so late, but I guess…read moretardy is better than never, so... Iysnia Lanbay waited on us and I really had no idea what I was looking for but had at least a general idea and this woman knew exactly what I needed. And she explained the part in detail which I never expected her to do, because all other part stores that I have been to just want your money and don't even care if it is right, and a lot don't know their a$$es from their noses. I will now go nowhere else but here, thanks to her. If you need an experienced person to talk to this is the person you need. The store is in a difficult spot to get into but it is well worth it! I hate going to part stores because they try to make you feel like your stupid and shouldn't be there and that is most of the auto parts stores in Wallingford just a half a town away. We ever need any auto stuff we are now going here from now on and ya all should as well. Clean, organized, we'll kept, and managed. I can't say enough about my experience! Thank you so much Iysnia, you should be running that place if not running the stores in this district.

Customer service is definitely an issue in this store. They would rather have conversations between…read morethemselves than take care of customers standing at the counter. My daughter went in for a battery while I was on the phone with her and she was completely ignored. I later went into the store to speak with management and was met with the rude individual who ignored my daughter and a manager that lacked customer service skills. No business from me and people I know in the future.

avoid this store!!! they sold me an oil level sensor that was defective. i had my mechanic put on…read morethe part only to tell me that i had to bring it back to the store as it was defective. the guy working at the counter today told me there was nothing he could do because the part was now considered "used"; after several attempts to explain to him exactly what happened he returned my receipt along with the part and again told me there was nothing he could do. where in the world does a store sell you something defective and refuses to do an even exchange or return your money??

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My car battery died at 4pm on a Saturday, and I was stressed and in a rush to get it fixed before…read morethe upcoming work week. Felix at O'Reilly was incredible. He helped me sort out my options, installed the new battery, disposed of the old one quickly, and did so with so much kindness. I would absolutely go back to O'Reilly, mainly because of Felix.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!