Best customer service ever!!! Following a bad experience was another tow company this one was a breathe of fresh air. I felt seen heard and valued Thank you!! read more

Dropped off my car for a headlight change and Rick was super quick with the service and the price was very reasonable. I will definitely be back! read more

Another satisfied customer. Professional reliable service done right the very first time. read more

Rick's Auto Center - Auto Repair Near Me - New Haven, Connecticut

Rick did an oil change and investigated a knocking noise in my undercarriage. He discovered metal in my transmission fluid and recommended I go to my Honda dealership. It wasn't the transmission but rather head gaskets. I appreciated Rick's recommendation and thoroughness. read more

Rick comes off as a down to earth very honest person. His shop has my 1999 Toyota 4Runner riding smoothly after replacing struts, shocks, and springs. And all at a very affordable cost. I definitely recommend Rick's Auto Center. I found my mechanic for the entire stay in New Haven. read more

Rick is wonderful. He was responsive to our needs. New in town nice to know that we have a reliable place to take our cars.

We have been a customer for years. Rick is the most honest mechanic. I trust him implicitly. There are some things you absolutely need in life, and a trustworthy auto mechanic is definitely on that list. Rick, his son Mike, and their crew have solidified their reputation to top my list as trustworthy mechanics. We moved from Hamden but still bring our cars to them all the way from Southington. Thank you for another job well done, at a fair price. read more

Pulled in off the highway when I noticed smoke coming from my engine, always a good sign! I discovered the place that did my last oil change didn't put the cap back on and the oil was burning off. Rick's place had me fixed up and ready to go in about 15 minutes, and even put some air in my tires for me. Cost me $6. Seriously recommend these guys, they saved my butt! read more

Very honest and transparent about what was actually required to repair and maintain my vehicle. Mechanics at the stealership told me i needed all kinds of unnecessary stuff done but Rick set me straight. Focused on what was necessary and charged a reasonable price despite CT on average having the highest repair costs. Highly recommend him. read more

My son's car was starting intermittently. Found Rick through Yelp reviews. His diagnosis was spot on and charges were very reasonable. I had previously taken it to another mechanic who was not able to solve the problem. We were not able to pick up the car for four days and Rick had no issues storing it for us. I am very happy with his service and will use him in future without any hesitation. read more

I can not believe I didn't leave this review sooner. I needed a bit of work done on my 2002 Lexus RX300 several months ago. I had previously used another mechanic in town who tried to figure out the situation and was unable to after several paid attempts. I would bring the car in, he would do work, charge me but the problems persisted. I brought my car to Rick's after doing some online research. I can't speak highly enough about this business. Not only was Rick able to resolve all of the issues but he was fair and very easy to deal with. He communicated with me throughout the process and finished the job when he said he would. As a single female who always feels like she is being taken advantage of by businesses in the auto industry, I am thrilled to have a new trustworthy mechanic who gets the job done. DEFINITELY recommend! read more

Great experience. Good communication. Fair price. I'm a very happy customer! Prompt. Efficient. Friendly. Asked my questions. Love this place! read more

Excellent place! I've going here for 3 years (since moving to Connecticut) and anytime I have a problem Rick is available and able to help. He charges amazingly reasonable prices and delivers the best service I've had at any mechanic. Highly recommend! read more

Very honest reliable and competitive prices! Rick gave me the best prices compared to many around the area. My car needed a lot of work done, I was very stressed with the quotes I was given by other shops including dealership. I will definitely return, I truly recommend Ricks auto center. read more

Best experience I have ever had at an auto repair shop. Clear communication, price transparency from the jump, above and beyond work; and Rick is just the nicest guy. I usually have a lot of anxiety about taking in my car but he made the whole experience peaceful and straight-forward. 12/10 would recommend. I will never go anywhere else. read more

LOVE RICKS! He's helpful, honest, and as reasonably priced. He will call you to give your an estimate on things BEFORE he starts the repairs which Is nice. He also is following ALL Covid procedure! read more

Being a woman, I'm used to car shops trying to rip me off. The staff here were honest, friendly, and helpful. It seems like custom service is very important to them. I will definitely going there in the future for any maintenance or repairs. read more

They are a great shop with friendly staff who are good at getting your car in quickly and have good turn-around. Both my husband and I are regulars and we like that Rick always tells us what we need to fix now, and what we can wait a few months to do. We've moved further away but continue to make the drive because of how reliable they are. read more

Rick and his crew always keep us safely on the road. Terrific service and reliable. If they see something that needs attention, they let me know. read more

Can't say enough good about this place. They always do good work, quickly. They never try and sell you something you don't need, or upcharge you. In fact, my experience has been the opposite, where they have gone out of their way to save me money. Will be a repeat customer as long as I live within driving distance! read more

I was referred by a friend and believe me I'm so grateful. I cannot recommend Rick enough. After getting an incredible and outrageous quote from my dealer for my 100,000 service I took it to Rick. Not only did he clearly explain everything that needed to be done, the cost was no surprise,no surprise it was a lot less and done the same day. Plus when I wasn't able to pick it up right away it was no problem! Honesty and integrity are so hard to find in a mechanic sometimes but Rick exceeded ALL my expectations. read more

Had a great experience here. I had multiple concerns about my car and I'm not very car savvy but they answered all my questions in detail, addressed all my concerns, didn't suggest anything unnecessarily + even prioritized the work that needed to be done based on severity. Even the Uber driver who picked me up when I dropped off my car spoke highly about Rick's. read more

Rick is an absolute professional. After having stumbled upon his store on Yelp with high ratings and positive reviews, I took my car to his workshop this morning. He agreed to give me his feedback even though he does not do transmissions. He took my car for a 15minute ride and told me everything was fine and maybe I should visit a transmission shop if need be. He didn't charge a single penny for his time and was courteous and friendly all the while. I'm pretty sure this is where I would go and I would recommend my friends as well, if we have issues with our cars. :) read more

Had a great experience. They took time to answer my questions. Very friendly service.

I had a wonderful experience at Rick's! Not only were the prices great, but I felt that I was not taken advantage of (since I don't have a lot of experience with cars). The staff explained everything that needed to be done to my car and were honest about what needed to be urgently done or what could wait. read more

If you're reading this you already know about the solid 5 stars this place has earned over the years so I apologize if this is redundant. Rick's is a small "hole in the wall" place behind a vacant building that's home to honest and straightforward guys who are genuinely helpful. I brought my ride in there and they were able to diagnose the issue, explain exactly what it meant, and have me on my way in less than a day. On this visit I elected not to fix the issue (it wasn't an immediate threat and I wanted to save a little to make it happen) and they didn't even charge me for the labor to have the car put up and completely diagnosed! These guys have such integrity and are brilliant - why would you bring your vehicle anywhere else with service like that? Go to Ricks, they're the best in the area for sure! read more

Just the best. Stand up family business. Honest, professional, cool. Love them.

Great prompt and thorough direct service. They explain and allow you to decide what to do after being informed.

Lucked into Rick's when my last mechanic closed up. This is exactly the kind of place I love doing business with. Local guys (not some chain), reasonably priced, good hours (plus they're open most of Saturday), a short walk from my house and they have a dog in the office. What more could you ask for? read more

I love the guys at this shop. Rick and Mike are honest and dependable; they are very upfront about what repairs need to happen immediately for the safety of the driver, and what repairs can wait based on the wear and tear of the vehicle. Hard working guys with fair pricing, a rare find in this world!!! I highly recommend this shop, I will take every vehicle I ever own to them forever! read more

Rick's service is top notch! He was very friendly and respectful. The price was fair and he did so much for me free of charge!!! I went to this place because they said they would squeeze me in and I was desperate for an oil change. I arrived on the dot and there was no wait. I was in and out in 20-30 min. I asked for an oil change only but Rick went ahead and filled up my windshield fluid, cleaned up the corrosive on my battery connection and did a thorough inspection for leaks and tire pressure voluntarily. He even offered to pump my tire because the pressure was a little low! He did point out some minor cracks on the exhaust but also said that they weren't urgent and might cost more than their worth. Bottom line: a very honest man, excellent mechanic. Highly recommended! I would come here again. The shop is tucked away behind the building next to the U-Haul place. It's not very conspicuous but totally worth the search! read more

I came here back in July 2014 because my brakes were grinding. They lied to me and told me the rotors were already turned down and that I should get new rotors on my back wheels. They also put on new breaks. The brakes fail 15k miles later and they put them on wrong. They also used the crappiest materials they could find for rotors. This place is terrible. Avoid them at all costs. They essentially stole $400 from me. They put the crappy materials on my car and they didn't install them correctly. read more

Stand up guy, does great work, is HONEST ... we had to have major repairwork done and the receipt comes with a 12 month warranty. Great turnaround, couldn't be happier to have found this mechanic! read more

Rick's is my go to mechanic with any of my car troubles. Just recently I brought my car in for a tune up as I have an upcoming road trip and just hit 50,000 miles, Rick called me later that afternoon and said I'm good to go. He didn't even charge me for diagnostics and explained why the one issue I thought I had wouldn't require any service. My original experience with Rick's came when my car's windows suddenly stopped working. I called my dealership and they explained it'd be a $99 diagnostic fee in addition to whatever issue they found with my window. I figured I would call around and found Rick's. Took my car down, later that day he called me to come pick up my car. Rick only charged me $20 and thoroughly explained the issue that was causing my windows to malfunction. I can guarantee that the dealership would've set me back a few hundred dollars. I felt bad only paying $20 bucks! Great guy, highly recommended. read more

If you want good old fashion automotive service without the fluff and BS, Rick's Auto Center is the place for you. Down to earth people who know their business. I communicated with Mike and he took the time to answer questions. I never felt rushed nor just a number. The work was done in the time frame and at the price communicated to me beforehand. I drive a 20 year old truck which I love and I need a great mechanic that I can trust. I believe I found such a mechanic. Thank you Mike! read more

Rick is the man. He gets it done when he says he will, and he does it right. He's honest as could be and extremely knowledgeable. His son has 12 years in the mechanic business and is a chip off the old block. You can't go wrong at ricks auto center with Rick and his son handling your car. Its nice feeling to have a reliable auto place to go to and not have to worry about getting screwed. The shop is right behind the auto parts place on dixwell which is awesome too, no waiting if you need a part he doesn't already have in stock. If you're looking to get your car fixed or just need an oil change you should bring it to Rick's you won't be sorry, trust me. read more

Rick's Auto Center - Big Rick fixing my ride - Auto Repair Near Me - New Haven, Connecticut

I meant to do this a long time ago! Rick is great! I had the same experience as K.K. I was told I needed a bunch of stuff done after a simple oil change, but then found Rick. He told me the stuff that REALLY needed to get done, and then stuff that could wait. And what he ended up charging was way less than I ever expect to walk away from a car maintenance from. Very honest, friendly guy. Don't hesitate going to him. read more

Great customer service, great car service, and very fair prices. Every time I have called they always been very helpful and courteous

Always on point. Always fair prices. I wouldn't trust my vehicle to anyone else. Thanks guys!

This is my second visit to ricks auto center and it was just as pleasant as the last. I have never felt as comfortable receiving work on my vehicle as i do with these professionals. I needed service done on my front rotors/brake pads. So i called in to clarify some of the specifications of the job and one of the mechanics mike was able to answer all my questions and concerns in a friendly patient manner. I even let him know i was under time constraints and he was gladly willing to accommodate upon sufficient notice. I highly recommend this auto shop to those looking for honest mechanics. read more