Car Wash was quick and easy, The guys outside that dried our…read morecar was fast. I love the service. Good Guys for Car Wash :) !

What a complete rip off…read more I just got back from this place after waiting 1.5 hours for an oil change, then another 30 mins for a car wash and will never return. I tried to get there early enough (10:50 am), the lady at the counter said it would be about an hour wait for the oil change so to be fair, they warned me on the wait and I decided to stay. My beef is with the shittiest car wash I've ever received. I used to come here all the time and this place changed EVERYTHING. They used to bring the car to the car wash after an oil change, you now have to drive it out of the driveway and into a separate car wash driveway yourself. I paid to upgrade my car wash to the highest level at an extra charge. Usually this includes wax, tires dressed, spraying the door jams, dash boards, cup holders and center consuls etc. What I got was below basic. They charge extra for the dashboard and the tires weren't dressed. The vacuum was half assed and incomplete. They didn't do the floor of the 3rd row even though I reminded them to and they don't even include a friggen air freshener anymore. Client retention is everything and they just lost us. Just check out the pictures. Now I have to go out and finish cleaning my car.

Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

I had one good experience here then 2 bad ones. I stopped by to get an oil change and the staff…read more All of them were too busy they were hanging a sign. Today I tried again and there was an oil reclamation truck blocking all the bays and no staff around to see about going in another way. I'm glad I'm not an owner or investor.

My dad has a van which he drives all across New England for business. On his last trip, he had a…read morebrake failure which caused him to almost get into an accident one night (luckily he was able to avoid any collision). My dad called multiple car mechanics/repair shops in the area but was turned down by everyone until he spoke with Mr. Luis at Foxon Lube and Tire. Mr. Luis was able and willing to take a look at the van the next morning despite his busy regular schedule (usually the weekend is reserved for oil changes and quick work). He called his technician (a Mr. Orlando) who promptly diagnosed and resolved our issue and got us back on the road within 3 hours. Thanks to them, my dad was able to safely drive home to New York that same day.

5 stars. John and the team at Foxon Tire were the best in the business. They took care of my…read moreheadlight, coolant and valve issue, and an oil change for my Ram Promaster. If it weren't for them, I would be stranded. Thank you guys!

Took Lexus in for a look over and mileage service. The team was friendly, and made the drop off…read morequick and easy. They called back same day with inspection report. Recommended a couple services based on Lexus service guidelines for mileage. No pressure to do any of the work, just a straightforward, honest assessment and service recommendation. Agreed to have spark plugs changed and wipers replaced. At pick up the bill was below the verbal estimate. Overall best experience yet with an auto mechanic. Highly recommend!

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Regional Manager Dominic Torlish is incompetent Valvoline…read moreneeds to fire Dominic Torlish. I see someone else complained about him, and about exactly the same thing. Wow I came here to give a review for my bad experience and come to find so many others were dealing with exactly the same problem as me. These people have zero experience. This is a beginners mechanic stop they barely know the basics. They caused a leak in my car whold not following instructions and mishandling my oil pan plug and no one wanted to take responsi . It's like they deal with it in a local level and actually refused to my face when I requested to speak to someone higher up in the Valvoline chain they just completely blatantly deny you and immediately close your case without even hearing you out. The regional manager, Dominic Torlish did not even allow me to plead my case to him I never spoke with the man he only heard the local managers side of the story who is responsible for causing the leak. This is very much conflict of interest because if it's dealt with at a local level and you cannot plead your case to anyone higher up in the Valvoline chain why would local managers admit they are at fault if they never have to answer to anyone higher up. Do yourself a favor go to a real mechanic these people are snakes. Fire Dominic Torlish!

A+ customer service that had me in and out less than 15 minutes. Solid crew holding this Valvoline…read morelocation down. Will be back indefinitely.

I just wanted to say that I haven't been to a Jiffy Lube in years. I usually go somewhere else but…read morethey are always so busy, plus you need an appointment and they always ask you if you are going to wait. Today I pulled up, said I needed an oil change and to check my fluids and they did that in about 20 minutes without pushing unnecessary services to your car. Angel the manager and staff were very nice.

I was so nervous my class C first oil change, but the crew here made it so easy. I just pulled in…read morethe driveway and they took care of the rest. There bays can accommodate 12 feet height clearance and the 8.5 width. I was in and out in 1/2 hour. They were professional and had great customer service. 5 stars in my book.

I have Honda CR-V I brought in for service, I feel very confident in the service they provide,…read moretrustworthy mechanics and awesome customer service. Call them for any of your car needs. They also offer online booking. 203-488-1158

Don't usually leave reviews but I must say I was a little taken back by my latest oil change. I do…read morelike that they take pics and tell you the condition of the car. I did not appreciate that they said my coolant was low, it was not when I checked cold as the manual states. Showed me a test of a failed battery, declined because it is warrantied by AAA whose test shows its good, who to believe?? Also trying to get a brake job that wasn't needed. The kicker, paid for full synthetic, who knows at this point and the sticker says to change in 3000 miles. Why pay for synthetic then? Too many questions after that service, not sure I can go back.

So it was like 4:58, I arrive at a place that closes at 5pm to get my car emissions done. The guy…read morelooks at me and said I was cutting it close. I apologized and said I was commuting in I-95 traffic for like an hour from Bridgeport, and he said he'd do it. 8 minutes later be comes back and said it passed. Friendly, efficient. There's even a live camera feed so you can watch your vehicle getting check out on a screen in the waiting room. Pretty cool.

I really like this place. I live in downtown New Haven, so it's a little out of the way for me,…read morebut I keep coming back because they have really good customer service. When I first moved to Connecticut and changed my license plate, they even helped me get the old rusty plate off free of charge. If you want your auto repair place to treat you like a human being, come here.

My family and I have been going to Firestone locations in New York and Connecticut for years for…read moreour auto service and tire needs. I took my car to Firestone in New Haven, CT because I was hearing a grinding noise as I drove. I had been having the problem for a while and took the car there once before, but I wasn't able to give them the proper amount of time to figure out the issue. Once I was able to afford more time, they were able to figure out that cupping of the tires was causing the problem. All 4 tires were under warranty, so they replaced them at no cost. They also did a free alignment (of course, I have a lifetime alignment with Firestone) and threw in installation and taxes for no charge! I walked away with four new high quality tires for free! And the car now drives like it's floating on air. You can't find this level of consideration, honesty, and service anywhere else. Sure, things go wrong from time to time. And it can get expensive. But I trust the technicians at Firestone are being honest with me. I appreciate the consistently high level of courtesy and professionalism from the staff at the New Haven, CT Firestone. They have earned my trust. They make sure that I have the peace of mind that my family is safe. And that's beyond valuable to me.

My son paid 110.00 to fix his tire leak yesterday.Today it started leaking again and they would not…read morefix it. The place is a scam. Poor Value and service.

Quick and efficient oil change process. Other services offered at competitive prices.read more

We always come here for an oil change the guys are super nice and professional always shows us that…read morethey filled the oil and change the filters ! It's a great value too cheaper then firestone