1st time here and like they say , first impressions counts . service was phenomenal, fast and very welcoming. Anthony was very helpful and communicative. thank you . will come back. read more

Unbelieviabe knowledge, when it came to repairing our 2012 BMW, 5 series. The headlights were filled with moisture & water, and Matt and Adam explained exactly what needed to be done. We also had a water leak issue on the back passenger side floor. whatever they did to take care of things only took a day or so to fix. And to our surprise he not only fixed the water issue's but also re-programed and got the rear camera to work. [ we bought this car used and did not think it actualy had a rear camera , only line sensors that showed up on the screen] . And they did not charge any extra to get this done. To say we were happy is an understatement, they we up front , honest and professional with everything that needed to be done, and we highly recommend this facility for all German and other vehicles. Irv D. read more

They refused to accept the $10 off Mobil1 first time oil change service that is on their website. This was the woman office worker. The guys who worked on my car were courteous and professional. read more

My recent car repair from Ernie's garage was a terrific experience. Marty Anthony and Adam were friendly , Knowledgeable, and honest. I could not say enough about the treatment I received. I would recommend them to anyone. And I found a new place to bring my car read more

I am a very picky person when it comes to cars (I own a Porsche) and quality of service. That said, Ernie's Garage is the pinnacle of automobile garage and I'm really not exaggerating. Allow me to prove it to you: Let me start by talking about the cleanliness of the shop and mechanics. The place is very Very clean and organized (and I'm personally OCD with this). Even when they have a lot going on the are able to keep everything neat and to me that already says a lot. The mechanics are a professional duo (I think I'll call them the Doctors) because they are amazingly good when it comes to diagnosing your vehicle problem even when its a hidden problem, and regardless of your vehicle make (combined they know everything). You really won't go wrong with any of them because at the end they collaborate really well in whatever case you bring, and the best part of it is that THEY ARE VERY HONEST. Honesty is everything when it comes to your car repair and believe me, transparency is included in the price. Prices are fair, maybe a little on the higher side but again... I can asure that you can trust their diagnosis and labor. Quick story: On my first Porsche repair I took it to 1) Porsche Dealer but prices where impossibly high and diagnosis/repair quote had too many parts and didn't make sense to me so I left. 2) Then I tried a 'Porsche Certified Garage' and prices where lower but still I felt something was off on the diagnosis list. I regret not taking my car to Ernie's in the first place, they knew what was the problem by my description even before seeing the car and their quote/list was just what my vehicle needed (nothing less, nothing more). Their price was way better and the job very reliable. I have brought in my two cars several (3-7) times (I also have a Toyota) for different tuneup/maintenance and motor (and electric) fixes. On both my cars I've been trusting my cars and left extremely satisfied. They fixed my cars before driving to Iowa and back, twice. Also, they can diagnose your car immediately, find the right parts for you and fix it within a reasonable time (very quick). On top of that all of the employees are very kind, respectful and full of joy. They are eager to help you no matter whats your situation. I even had the opportunity to meet the owner which was also very understanding and helpful. The manager has a great system in place, he's always present, very friendly and will also take good care of you. On a side note, this garage has a Car Wash/Detailing tunnel attached to it ('SpongeBrothers') which I also strongly recommend. I drive my cars through every week and they really treat you like a VIP. They have one of the best Car Detailer Celebrity I know of in CT, who uses the finest products on your car. Feel free to trust you car's paint to them. Over the past 2 years they've seem to keep finding ways to improve their service. They have uHauls for rent and before COVID-19 they even had complimentary coffee that I actually miss. Their bathroom is simple, spacious and very clean in my experience. The lounge/waiting room could use an update but in general it's always clean and feels ok (there is a massage chair if you're into that). I took my time to test their consistency on their excellent service and as a frequent costumer I can give faith of it. My only complain would be the use of a face mask, due to the current pandemic they started using it but I've noticed a lack of consistency with this manner. Still, they use gloves and seem to respect social distancing protocols. Usually I don't spend time writing reviews but my satisfaction with Ernie's Garage has really earned it and I'm sure there are other 'picky' costumers like me looking for a shop like this. If they keep their services consistent as described here (up until today), be sure that they will have me as a loyal costumer. Lastly, If I where to have a business like this it would definitely be like Ernie's Garage specially for their great service and friendly employees. If you are skeptical of my 'super' positive review, don't take my word and please go prove it for yourself. Thanks! EC read more

Very good service at a great price , will beat any dealership when it comes to charges and the service as good or better than any dealer .

John is a great guy who helps ppl in need so i recommend him to any & all ppl who find them selves having trouble with there vehicle to go see my good friend John up @ sponge brothers car wash for the best & friendliest services... read more

I did not have a good experience at Ernie's garage they try to sell me things that I did not need and when I asked what the parts were again so I could show it to my mechanic they would not tell me I asked them to show me one of the filters that he said needed to be replaced only had two leaves in it but he wouldn't take them out and he wouldn't let me take them out it was a joke read more

I have too shout out this location for exceptional customer service!! Andy and Anthony were very helpful. I purchased a back wiper in Dec2019 and I noticed it was scraping my back glass. So I called the shop and sw Andy. Not only did he help me out, but he ordered another wiper straight from the dealer and they didn't charge me a cent. read more

When my "check engine" light suddenly came on in the middle of an 8-hr drive down I-95, late on a Saturday afternoon, I thought I was cooked. Luckily, I found my way to Ernie's. The skilled technicians who work there were able to diagnose the problem (blown coil), explain it to me (!), order a part (!!), and make the repair (!!!) -- all in under two hours and at a reasonable cost. So grateful for their good cheer, knowledge and professionalism! read more