Well, the fireplace at my new house finally got installed, and I love it! I was restricted by size…read moredue to the opening that was already there, but Mitchell helped me to find one that would fit. I also ordered a travertine fireplace that is coming from Mexico and there have been delays with that one. Mitchell finally advised me that it was arriving, then there was a bit of a delay with the shipping, but he's taking care of it. The store is in such a cute mall, the Rancho Santa Fe Plaza, in Encinitas. So much other shopping can be done in that plaza. Going into Mitchell's store is pretty amazing. There is every type of fireplace, screen (fancy, plain, artisan), and all the new goodies, like the shiny rocks that you can put in the fireplace instead of the logs. Mitchell said after the fireplaces are in, that's when he comes out to the house and changes out the old screened interior of the fireplaces and replaces them with the pretty shiny stones. And he also sells barbecues!! Will have to see about that at a later date. These fireplaces (pre fab) are much less expensive than custom designed marble or travertine fireplaces, which run around $12,000. I'm happy with my pre-fab, and look forward to the second one.

I wasn't 100% sure about this place at first. It's a small cozy shop located in a cute and easily…read moreaccessible plaza. Parking is always a breeze. There was only one person in the shop so if another elderly couple is ahead of you asking A LOT of questions, it may take some patience for your turn as Mitch is very thorough. Mitch gave me a detailed quote in writing and asked me a lot of questions without missing a beat. We scheduled his technician Carl but unfortunately no one was available for a couple of months. Carl arrived at his appointment visit and confirmed the work we would need to do and scheduled an appointment for completion. These guys were efficient and clearly knew all about fireplaces. My general contractor recommended this company. This place is reputable and they follow through on their word. We are very pleased.

We just had Daniel sweep our fireplace and Daniel did an excellent job on our dirty flue! He is…read morevery knowledgeable and made the whole process so easy. He is punctual , kind, and honest. We will use him again for our next cleaning! Highly recommend!

I am glad I found Sweeps Luck on Yelp. Dan did a great job in changing our chase and fire logs. He…read moreis detail oriented, has fair pricing and very knowledgeable. I highly recommend this company.

George is the absolute BEST. So much so I pay extra to have him come nearly 100 miles to my house…read morein Calabasas. My BBQ looks brand new. I've tried so many BBQ cleaners, and they don't love BBQ like George does. We BBQ year round and ask George out twice a year. He is so worth it. Clean, thorough, everything looks brand new when he is done. He is the #1 Professional and knows the ins and outs of your BBQ better than anyone. I cannot say enough about George and his company - from the office to the craftsmanship - A+++++ all around.

Highly recommend All About Fire to service any fireplace issues. George came out as scheduled and…read morespent a great deal of time looking at all components of my gas fireplace. He was knowledgeable and so friendly. He was able to fix all my issues. Very happy with this company.

Our contractor used them for the installation of our Mahm fireplace. They were in and out in no…read moretime and were conscientious of keeping the dust down to a minimum. John the Owner came out the day before to make sure his guys would have everything they needed. Couldn't be happier.

Farrell's is the BEST! Great service and super knowledgeable! We love our electric fireplace!…read more They have two showrooms, which is really helpful too if you are in the market.

My wife and I were shopping for an electric fireplace to replace our 50+ year old gas fireplace…read more We went to home shows, visited a half-dozen fireplace showrooms, and finally visited AMS Fireplace in Carlsbad. Their showroom has a wide selection of fireplaces on display, and their customer service representative, Mitchell Spann, was extraordinarily knowledgeable and helpful; he patiently explained the pros and cons of each model, and helped us find the ideal one for our home... at a lower price than Internet retailers. Even after we purchased. Mitchell patiently answered all of our calls and texts for guidance on delivery and installation throughout the process. I'd gladly refer them, and him, to anyone shopping for a fireplace.

Extremely difficult vendor to work with, both in terms of the contract and their understanding of…read morethe building code issues involved in my project. In my experience, their contract terms felt very one-sided and did not appear to leave much room for consumer-friendly flexibility. They required full payment upfront before installation and were not willing to discuss alternatives, which was a major concern for me. They also stated that a zero-clearance firebox, one that had already been surrounded with wood and then covered with cement board and tile to create a non-combustible surface, was an issue. I found their explanation and assessment inaccurate, as even our general contractor, who had worked with them previously, was surprised by the experience. Based on my experience, I would recommend proceeding cautiously and comparing other vendors before signing or paying anything upfront as you can find much cheaper and less egregious terms elsewhere.

Purchased replacement fire place doors and had them installed. Kevin was the tech and he did a…read moregreat job with the job. Highly recommend them for your needs

Fast and reliable! Great service!…read more They knew exactly what was wrong and fixed it! Also we're all on time and so helpful!

Great experience with Innovation Gas Fireplace. I called this morning because I needed someone to…read morecheck a gas fireplace in a rental property and was worried it might not even be working since I hadn't looked at it in years. They were able to schedule a technician (Shawn) to come out within about 3 hours, which was incredibly helpful. Shawn arrived on time and was very kind and professional. He carefully inspected everything, explained what was going on with the fireplace, and ended up reinstalling a new remote and receiver to replace the broken one. He also took the time to walk me through how the system works and what I should do going forward to maintain it, which I really appreciated since I had zero experience with this unit. Overall it was fast, professional service and a huge relief to get the fireplace working again. Highly recommend!

I had been searching for someone to make my gas fireplace more user friendly…read more Called IGF and was instantly given a couple great options that could work for me. I chose the remote on and off- which is so easy! I highly recommend it if you have fear of lighting a fire like me. Emailed them photos of my fireplace and a couple weeks later I'm a happy customer. They got my taken care of quickly and within my schedule. I appreciate that they're a local family business too. Highly recommend them for expertise and professionalism. Will now be calling them out annually to keep our fireplace tuned up. Thanks guys!

I would like to thank Landon and FireSafe Chimney Sweeping & Repairs for the awesome service he…read moreprovided. Landon came out, looked at my setup and gave a great recommendation on how to proceed. The price was very reasonable and well worth it. Hire Landon and FIreSafe Chimney for your needs, you will not be disappointed!

I yelped a request my fireplace wasn't working and it was the automatic starter. I got a quote from…read moreanother company with 5 star rating- he said $149 flat rate and more for return trips and parts. Firesafe texted and asked if I had replaced the batteries. I had looked but not seen a place for them. I looked again- found them, replaced and I no longer needed a service call. I'm in shock- an honest and ethical company. Thank you so much! I'll be back when I do need a repair.

First of all, This review is based on help they offered not their actual work. I called him in…read moresearch of someone who could help me with my brick and mortor chimney that has structural issues. While they do not offer the type of service they required, they were very polite and spent some timme listening to me on the phone, then directed me to someone who is a specialist in the field. I can't fully explain how helpful this was. I would certainly be contacting them back if I need any of the services they do offer in the future.

Had them to inspect our chimney. They did some work for me with the Chase cover / termination cap…read morereplaced. New gas connection and cleaned logs and fireplace. Easy to deal with and nice people.

I called Install It Direct to inquire about turf maintenance. I spoke with Jonathan, the…read moreOperations Manager. He explained to me that they only provide this service to clients that they have provided turf for. He then went on to refer me to two landscape companies near my home where we could purchase the infill and the broom to do the maintenance ourselves. He willingly spent about ten minutes helping me, and was so friendly and nice. When we are ready to have more landscape work done, I will definitely be calling Install It Direct.

I am posting this update as a severe safety warning to anyone considering Installing Direct. Since…read moremy initial review, a catastrophic and life-threatening incident has occurred. The fire pit installed by this company exploded into my girlfriend's face. We had an independent professional company come out to inspect the unit and the gas line. Their findings were shocking: the gas connection was completely loose. This negligence allowed gas to build up inside the fire pit structure, which caused it to explode upon ignition. Because of the physical injuries sustained and the absolute gross negligence regarding a gas installation, we are now taking this company to litigation. If you value the safety of your home and your family, stay far away from this business. A "loose connection" on a gas line is not just a mistake--it is a deadly hazard. We are currently in the process of legal action to hold them accountable for the damage and trauma they have caused. Zero stars. Avoid at all costs.