On time, explained process and some minor issues to watch. Will definitely be using again!read more

We recently converted one of our 50+ year-old gas fireplaces to electric, and needed someone to…read moreclimb up the roof and "cap" the existing flue. Sweep's Luck was highly recommended by fireplace dealer (AMS) and they did not disappoint. Not only did their representative, Daniel, quickly cut and install a custom-fitted cap -- charging us less than his estimate -- he inspected our other fireplace, at no charge. Daniel was very friendly and knowledgeable, and I'd definitely hire him for any future fireplace or chimney in a heartbeat.

Albert has an incredible work ethic and strives for customer satisfaction. Fire Tech installed our…read morewood burning stove and the product was missing some parts. He was tenacious in chasing them down from Warm Hearth and making the trip back up to Julian to make sure it was all correct. We HIGHLY recommend them.

They do a good job. They come when they say they're going to come. They work efficiently. They…read morecommunicate what's going on. And they get it done right.

First of all, This review is based on help they offered not their actual work. I called him in…read moresearch of someone who could help me with my brick and mortor chimney that has structural issues. While they do not offer the type of service they required, they were very polite and spent some timme listening to me on the phone, then directed me to someone who is a specialist in the field. I can't fully explain how helpful this was. I would certainly be contacting them back if I need any of the services they do offer in the future.

I've been using Burnie Fireplace Services for several years. I have four fire places. They've…read morereplaced my rusted chase covers on two and will have them back to finish the rest. If you want it done right the first time call them. They are just about the best people you'll ever want to know, Noah and Adolfo know their trade and provide you with the best options. Professional, smart and fun to be with (they even let me help a little...).

Jim, Authentic Fireplaces,, came recommended for quality and did not disappoint. We had our 1911…read morefireplace restored last week. Brandon was first to arrive to set up his bubble. Wow I had no idea how that would be accomplished. Very cool. No dust or debris left behind. He truly is a master of his craft. Setting up, demoing and reconstructing our fireplace. The whole crew was very professional and respectful. We are so happy with the results and can't wait to have a fire Wanted to mention, patience is a virtue with this company. They're extremely busy and scheduling about 8-10 weeks out, but once you're on the schedule, it's worth the wait. Thank you.

Jim is a master of his craft. He is the most professional contractor I have ever worked with. His…read moreknowledge is extensive. If you are patient with him communication style, rest assured he and his crew will give you the attention you deserve when it comes time for them to work on your chimney or fireplace. Exceptional quality and attention to detail at every step of the way.

Great experience with Innovation Gas Fireplace. I called this morning because I needed someone to…read morecheck a gas fireplace in a rental property and was worried it might not even be working since I hadn't looked at it in years. They were able to schedule a technician (Shawn) to come out within about 3 hours, which was incredibly helpful. Shawn arrived on time and was very kind and professional. He carefully inspected everything, explained what was going on with the fireplace, and ended up reinstalling a new remote and receiver to replace the broken one. He also took the time to walk me through how the system works and what I should do going forward to maintain it, which I really appreciated since I had zero experience with this unit. Overall it was fast, professional service and a huge relief to get the fireplace working again. Highly recommend!

I had been searching for someone to make my gas fireplace more user friendly…read more Called IGF and was instantly given a couple great options that could work for me. I chose the remote on and off- which is so easy! I highly recommend it if you have fear of lighting a fire like me. Emailed them photos of my fireplace and a couple weeks later I'm a happy customer. They got my taken care of quickly and within my schedule. I appreciate that they're a local family business too. Highly recommend them for expertise and professionalism. Will now be calling them out annually to keep our fireplace tuned up. Thanks guys!

My wife and I were shopping for an electric fireplace to replace our 50+ year old gas fireplace…read more We went to home shows, visited a half-dozen fireplace showrooms, and finally visited AMS Fireplace in Carlsbad. Their showroom has a wide selection of fireplaces on display, and their customer service representative, Mitchell Spann, was extraordinarily knowledgeable and helpful; he patiently explained the pros and cons of each model, and helped us find the ideal one for our home... at a lower price than Internet retailers. Even after we purchased. Mitchell patiently answered all of our calls and texts for guidance on delivery and installation throughout the process. I'd gladly refer them, and him, to anyone shopping for a fireplace.

Denzel H. provided exceptional customer service. He took the extra time to patiently walk me…read morethrough a common but surprisingly complicated issue with a product I purchased. He was polite, professional, knowledgeable, and highly proficient throughout the entire process. Denzel made sure the issue was fully resolved and that I understood everything before we finished. Keep up the great work, Denzel!

Kyle has now provided inspections for both our new home and our old home. Both times he provided…read moresuperior service - he helped educate us on the kind of chimneys we have and what to monitor for, as well as the conditions of our logs. He checked for gas leaks around the fireplace with a simple sensor that would beep irregularly if gas was detected. He also took helpful photos of any problematic areas so we could see it for ourselves and keep for our records. And a bonus, while we were chatting he gently swept and reorganized our fireplace so make it look so tidy! Definitely no upsell during any of this. Just a kind and competent human being trying to make this world a safer place. THANK YOU SO MUCH SWEDE!

Kyle cleaned out my dryer vent. It was a long run and care was taken to throughly clean it out by…read moredisconnecting behind the dryer and re-attaching with HVAC tape. Quality work - highly recommended!

Totally recommend Kleen Sweep! Scheduling was simple, and then Matt did amazing work. He was…read moreincredibly thorough. Our fireplace feels super clean and revived after the holidays. He told us a few things we didn't know about our fireplace, too. I'll definitely be calling him every time! Highly recommend if you want thorough and meticulous work only in your home. :)

Matt was punctual, courteous, very organized, methodical and thorough. He did a fantastic job…read morecleaning years of soot from our fireplace and didn't leave any trace of the process behind. He did a detailed evaluation of both defects and the highlights of the condition of our fire box and chimney, as well as offering recommendations and referrals for the minor corrections we need. Overall provided a fantastic service. I would recommend him without any reservations.