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    Farrell's Fireside

    4.2 (41 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Response time

    50 minutes

    Response rate

    100%

    Services - Farrell's Fireside

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Farrell's Fireside Photos

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    Recommended Reviews - Farrell's Fireside

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    After
    Robert G.

    I went in to the Miramar store to look at linear electric fireplaces to replace our existing gas fireplace. Leonard showed us a variety of options, including new style gas (much more efficient than old type) models. We settled on a 60" wide linear, electric model. Leonard and John worked with us to get all of the modifications in our home designed and planned with our contractor teams. It was a big modification (see before and after pics) but Farrell's got it done for us. We loved the quality and value we got from John and his team. Great price, prompt, contentious work, kept our furniture clean etc. through the process, couldn't be happier with our decision.

    Kathy S.

    Farrell's installed a fireplace insert for us and we love it! My husband likes the heat, I love watching the flames and my kids love to sit near it as they eat breakfast before going to school in the winter. We had a couple of quotes from other companies, but we liked working with Mr. Farrell and his staff the best. They were very knowledgeable. They did an excellent job installing and have always been very prompt in answering any questions that we have had. I highly recommend Farrell's Fireside Shop and their customer service is excellent.

    Two-sided fire bead install (1st side)
    KRISTEN W.

    Let me just tell you, I searched high and low for a reputable company to assist us with our two 2-sided fireplaces and after nearly 8 phone calls to various companies, Farrell's had the best customer service and knowledge over the phone. I was blown away how poor the customer service was on several other businesses in the area. How do you expect to get any business if you can't be kind and helpful over the phone during 1st contact? They answered many of my questions over the phone prior to visiting their shop. I went into the shop and received wonderful service and assistance with picking out the fire beads for our two fireplace sets. One of the highlights of this business is they offer COMPLIMENTARY INSTALL. It was about a 2 week turn time for our install appt. Dewey did our install and he was fantastic.... super helpful, knowledgeable, punctual, and overall a very nice down to earth guy. He has great work ethic and accommodated all of my requests. I'd highly recommend this shop for any of your fireplace needs. Customer service has long been lost in today's society and it's nice to know it still exists out there. Thank you Farrell's Fireside shop. You get my 5 out of 5 vote any day of the week!

    Driftwood log set with sand underneath and large river rocks.  Looks very 'real' !
    Carol C.

    I have lived in my house for years, and it has a gas hookup for a fireplace, but I always used real wood and convinced myself I preferred the crackling sounds of real logs and the ambiance and heat that a wood fire provided. What I did not love, however, was buying expensive bundles of wood every week at the grocery store, lugging them in the house, and cleaning out dirty soot and ashes every time I had a fire. I finally decided last winter that I would just bite the bullet and get a gas log set. I had actually been to Farrell's once before, to pick up some high heat black paint that I used to touch up grates on my cooktop, and was impressed with their store and their employees, and made a mental note to myself if I ever was in the market for a fireplace insert, I should start here. My boyfriend said he was also thinking about replacing his existing gas log setup, so one afternoon in early Fall we decided to check out Farrell's showroom before the winter rush. When we first walked in, we were greeted by Lizette. I was a little disappointed because Lizette looks to be about my daughters age, and I figured she would not be too knowledgable, and I had a lot of questions. I could not have been more wrong! Lizette answered all of our questions, and knew their products very well. They have a lot of different gas log models on display, some of which are able to be turned on so you can see the flames, and have a huge variety of the more modern fire glass type as well. I can not stand feeling pressured or rushed by sales people, when I am undecided about a purchase, and will actually walk out of stores if I feel like I am being stalked by high pressure, commissioned sales people. Thankfully this is not the case at Farrells. My boyfriend and I took a long time looking at different units, I think we turned on every single operable fireplace in the store, and debated the pros and cons of each model until we narrowed our selections down. Lizette let us know she was there if we had any more questions, but left us alone to discuss options. When we first walked in, I think I actually said that we just wanted to see what options there were, and were not necessarily going to buy anything that day, but both my BF and I saw units we loved, so we both decided to buy right then. My BF, living near the beach, chose an awesome Driftwood log insert. Instead of embers we asked Lizette if we could just use sand and beachy looking river rocks, and she said she had never seen just the sand used but there was no reason we could not. The fireplace log set was installed in only about a weeks time, and my BF could not be more happy. *Note to Farrells- The driftwood log set with just sand and river rocks honestly looks just like a beach bonfire! Everyone that sees it loves it, and it really does look like real driftwood. This is the perfect set up for anyone that lives in a SD beach community! I will upload some pictures so people can see for themself! I decided on the fire glass. It was certainly not something I ever would have thought of getting until I saw the set up in Farrells showroom. I fell in love with the clean, modern look. My unit also arrived and was installed in about a week. Both units were installed flawlessly, and at no charge. (pictures of mine also attached). We are both completely happy with the products, the prices, the installation, and most of all the great customer service we received. I am a perfectionist, and if I am completely happy, that is saying a lot!

    Before and after! What a beautiful addition to our home!

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    3 months ago

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    1 month ago

    Even though they didn't actually help me they referred me to Arizona tile for what I needed. Nice guys

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    4 months ago

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    8 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    5 years ago

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    Michael S.

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    3 years ago

    Andy was super helpful and they are very responsive. an excellent company to work with.

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    3 years ago

    We are very happy with our new fireplace! Johnny, who did the install, was very friendly and helpful.

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    6 years ago

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    Michael S.

    Thanks again Marcia! We're glad you're happy.

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    6 years ago

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    Michael S.

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    9 years ago

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    4 years ago

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    Michael S.

    I hope the investigation goes well Audrie!

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    3 years ago

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    8 years ago

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    Michael S.

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    5 years ago

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    Michael S.

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    8 years ago

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    Michael S.

    Thank you for your business and the kind words Kristen!

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    6 years ago

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    Michael S.

    Thanks for your business Jean!

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    4 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    Michael S.

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    8 years ago

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    Michael S.

    Thanks for the kind words Sharron!

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    5 years ago

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    Michael S.

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    8 years ago

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    Michael S.

    Glad we could be of service Patrick. Thanks for your business!

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    9 years ago

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    8 years ago

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    Michael S.

    Thanks Lisa! Glad we could help. Please let us know how it goes!

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    6 years ago

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    6 years ago

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    Michael S.

    Thanks for the kind words and your business Mallory!

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    Page 1 of 2

    Ask the Community - Farrell's Fireside

    Do you service fire-it's (including gas line inspection and cleaning)?

    Hi G L. We do occassionally service fire pit burners and perhaps the parts in it (for prefabricated firepits). If you're referring to the gas line leading to the pit, you will need a plumber to inspect that.

    Don’t See Your Question? Ask Away!

    Review Highlights - Farrell's Fireside

    John the Owner came out the day before to make sure his guys would have everything they needed.

    Mentioned in 8 reviews

    Read more highlights

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    Kyle has now provided inspections for both our new home and our old home. Both times he provided…read moresuperior service - he helped educate us on the kind of chimneys we have and what to monitor for, as well as the conditions of our logs. He checked for gas leaks around the fireplace with a simple sensor that would beep irregularly if gas was detected. He also took helpful photos of any problematic areas so we could see it for ourselves and keep for our records. And a bonus, while we were chatting he gently swept and reorganized our fireplace so make it look so tidy! Definitely no upsell during any of this. Just a kind and competent human being trying to make this world a safer place. THANK YOU SO MUCH SWEDE!

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    North County Fireplace Services - Damage from too hot, too large fires in small fireplace

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    We received the very best prompt service, courtesy honesty and respect from the owner of this…read morebusiness, Jim Slatton. His family owned and operated a fireplace shop / ( started with his father) but he's closed that and down- sized nowadays. An Interesting tidbit is that, years ago, one of their employees experimented and invented the first version of a gas log. Anyway, I researched many companies and options and was very impressed by Jim's quick and respectful response. And, in addition, he works on Saturdays which really works for us because my husband and I both work during the week. from researching, I discovered that apparently, other companies tack on up charges for everything beginning with seaIing off the tube that burns the wood so that it could be converted to gas. Jim does not tack on these Kinds of extra fees although he did recommend that we wait for the seal to dry before going forward the following Week. When he showed us what he had for log choices, he could sense that I would accept one but l wouldn't be 100% happy. So, he told my husband thatI I wouldn't be happy and didn't want to Install the gas logI set he had. I called him and then he came out to install it and surprised me. He had Iooked through his storage warehouse and found the exact color and size that I preferred and had wanted. Our experience with Jim was, by far, the most down-to- earth, honest and prompt. Jim is a highly skilled/ efficient and kind professional whose expertise was highly appreciated and valued. His prices are fair and quite easonable and he does not add any unnecessary "up charges" like other ' companies in the area seem to charge. Excellent experience. Highest recommendation!

    My family and I needed our fireplace serviced/repaired. Jim was polite, knowledgable, clean, and…read morevery helpful; a true professional! He was responsive with timely communications, and he kindly answered all my questions. We are so happy to now have a fully functioning fireplace. I would definitely recommend North County Fireplace Services and plan to contact them whenever we need future maintenance/repairs.

    Farrell's Fireside - chimneysweeps - Updated May 2026

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