Great service friendly staff always very helpful and knowledgeable always give good adviceread more

WSS has an impressive selection of shoes! You will find a lot to choose from - athletic shoes,…read morecasual sneakers, boots, dress shoes, and more. The variety of brands and styles is excellent, so there's something for everyone in the family. You will also find some of the best prices around, if not the lowest. They frequently have sales and promotions that make already affordable shoes even cheaper. It's hard to beat their value. I say: Try it.

Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

Disappointing experience. I sent photos of all the shoes beforehand and clearly discussed pricing…read morewith them before making the trip. Sneakers was used and in great condition. They told me they not gonna be lower than $200 so I went in based on that conversation. Once I got there, they offered only $160. I understand a resale business needs to inspect shoes in person and make a profit, and I wasn't expecting them to pay retail or private-sale prices. But the condition was already shown in the photos, and cutting the offer another 20% after getting me into the store felt like a waste of my time. If $160 was realistically their range, I would have appreciated knowing that before making the trip. Just sharing my experience so other people selling shoes know that the price discussed through messages may change significantly once you arrive.

This place is good when you are looking for shoes for a special occasion, this is your spot!…read moreCustomer service is always Great!

Really disappointing experience at this DSW. Genesis the manager was extremely unhelpful and made…read morewhat should have been a simple issue much more frustrating. Their store has signs of online price match if it shows a lower price. DSW website shows $15 off the shoe I had in hand and she told me she can't honor it in store and have to buy it online. So I did and when I asked to get it since they were right there she said I have to leave and come back in 2 hours with attitude. It took less than 15 minutes to process and customer service told me they CAN honor the price in store. Genesis has poor customer service skills. I felt like my concerns were dismissed instead of actually being listened to or resolved. The one bright spot was Luis, the other manager. He was genuinely kind, patient, and actually took the time to help me. He listened, tried to find a solution, and treated me with the customer service I expected from the beginning. I really appreciate Luis, but unfortunately the experience with management left a bad impression and I won't be rushing back to this location.

I've come a few times over many years. It's been awhile. Have always had positive experiences…read more Walked in with a pleasant smile and welcome hi. Top floor is men's and clearance section. First floor - women's. AC works well. Clean and in order .

Xandra was super helpful in helping us out!!! I was trying to find a gift for someone and we were…read moreable to find a pair of comfortable and stylish shoes to our liking and budget. The clearance area was worth a check, but I was disappointed to notice that the boxes weren't presentable due to the lids being cut through or raggedy, and some shoes even had scratches on them. I guess it's expected but even with clearance pricing, some shoes with the quality seem priced higher than they should. So do keep in mind! I think it's great if you want to keep the pair of shoes for yourself rather than to gift for sure. Buying from the regular merchandise section has organized and proper boxes by the way, so no problem with those - no public restrooms - unfortunately usually the sizes you see are all they have, but always worth to ask and see if they have any more in the back

I'm extremely happy with how my shoes turned out! They were in pretty rough shape, but after…read moregetting them fixed, they look almost brand new. The work was clean, professional, and well worth it. Great service and attention to detail--I definitely recommend them!

Derek and the staff did a great job on my purse. They did take a while but they replaced my…read moreinterior lining for my Chanel purse

I stopped by this Shoe Palace inside Northridge mall over the weekend to look at infant shoes for…read moremy baby daughter. This store is on the 2nd floor next to the other side entrance of JCPenney. The store is organized nicely inside and the workers will greet you when you walk inside. One of the employees asked if I needed any help but I told him I was just browsing. The kids and infant shoes are toward the back right of the store. The prices will be higher on certain ones. I saw some nice tshirts and pants but ended up not getting anything.

Some good sales here!!! The store has good stuff in stock but I was a bit disappointed that the…read morewhite Mamba Gigi jerseys were all dirty with marks on the back for the three sizes they had. The service also felt rude here.. I asked a guy if they had my size for some shoes on sale and he just said "No we only carry 13s bro", without even looking in the back to check. It felt rude but still wanted to buy some items here so I paid but he was also very dismissive and disinterested as I paid and gave no service. No one also came up to help with shoes too, as I had to come up. I guess I had a similar experience with service as others had mentioned on here too.

Nataly was really helpful I as a bit in a rush I work in a restaurant as well and of course I…read moreforgot my shoes at home she was very attentive and quick... I appreciated her so much for her help and customer service

Came here on a Sunday afternoon to get some shoes for my kiddos selection was amazing by the way…read moreand I felt the need to make this review as, never in my 30 something years of being in this earth I have been so appalled by a fellow customer , he was threatening the employees with corporate reviews because they would not give him cash refund and was belittling them, asking them specially for full names and last names just so this dear customer can go write them up at corporate level. The store manager was calmly explaining to the man why she was not able to give cash refund and instead, kindly offered store credit. This person then goes off to say that he will never ever recommend Skechers to anyone in his life, that it's even cheap and continue to throw the ripped bag at them. Never have I been so appalled by human nature, this day and age people are literally turning into despicable humans. If anyone at corporate receives this so called official complaint from this giant turd, please feel free to contact me so I can really let you know how it went down. The employees were nothing but polite and calm and I on the other hand was unable to keep my cool so I told him off and I would do it over a hundred times. He tried to come for me and ask why random people are getting involved in his conversations. I interjected and told him he's at a factory discounted store not Nordstrom where he can come off so High and mighty . As a proud woman I felt the need to put this a hole in his place. Skechers should commend this group of individuals who have to tolerate people like this amongst all, the disrespect, anyway I told him off, man of European descent felt the need to come off so entitled wearing his Hokas, matching track suit and pony, but yet ridiculing the store that wouldn't give into his demands.

SoldOut LA Been coming here for a while now. The Gentlemen…read morethat work here are so nice and professional. They really know their stuff. They have amazing clothes, shoes, and designer items. They work well on giving you a deal and they are always super nice! I have to say I got quite a bit of new clothing items here like a supreme Skittles jacket, KAWS ,Labubu, and many more amazing items. You can also trade items which is fun. If you need something Stylish this is the place to go. I love coming here and this place is very well run! Gentlemen here are great :)

Always a pleasure doing business with the fine folks at SoldOut LA! They are knowledgeable and…read morefriendly- have a great selection of new and pre-owned shoes, and offer very fair prices. It is rare to find a sneaker shop these days with employees who actually care to engage with their clients and don't try to "cool-guy" you. 5 stars!

I stopped by this Finish Line inside women Macy on the second floor. While my wife was looking at…read morewomen shoes, I went to look at kids shoes at the Finish Line area. They had some nice selections on display and the prices will vary depending on which one you want. They also had women shoes and men shoes too here.

I am So excited that Beautifeel finally has its first store in the U.S! And the best part is that…read moreits in the Valley super close to me! Service is top notch and the shoes are unbelievably comfortable. I have two pairs and I am anxious for another. Definately worth the trip if you aren't near by.