This is my hometown Nordstrom Rack. I was very excited when it first opened because I no longer had to drive all the way down to Topanga location. The only reason I take down 1 star is that it is half the size and has half the stuff of Topanga. Other than that, it is a decent store. They do have some good stuff sometimes, especially in accessories. I like that during the holidays there is a separate line for returns, because it gets super busy at times. Highly recommend coming on weekday mornings, as it is not busy, and it's your best chance of finding some good products. There is also a vast amount of parking which is very convenient. read more

Most cosmetics products don't have price stickers and some that have pricing on display ( cosmetics ) are inaccurate when scanned. Customer service doesn't really care about this either if notified. read more

Underwhelming selection of shoes and clothes. The handbag section is very nice, but I feel like this place is a bit limited in comparison to the one in Burbank and Woodland Hills. Hard to track down an employee wo going all the way to the register. The store is not very organized. Clothes are all mixed up when it comes to sizes and I don't think anyone has organized and tidied up the jewelry section in a while. Not my favorite Nordstrom Rack, but I give them 1 star for great location, 1 star for great parking, and 1 star for the handbag selection though still limited in designer items. read more

This Rack is way smaller then the Woodland Hills Rack . The clothing section for men , woman's and kids isn't the best. It's a mini rack. Updated: I actually love this Rack , since it's smaller It's more organized than other Racks . It's hardly ever crowed , you know where to find things , everyone that works there is so kind and polite . I always can find something I love when I visit. read more

I just stopped by the local Nordstrom Rack to make a quick return for my dad and it was such an easy process--especially since we're nearing the holidays! I came during my lunch break which probably made a huge difference but unlike other Nordstrom Rack locations, there is no separate line for returns but since there were about 5 receptionists, I was in and out of there within five minutes. So simple! It took a lot of willpower not to check out the shoe section or go to Ulta Beauty next door... PARKING Available for free in the lot read more

Couldn't find any deals. Prices seemed high for Rack place. Super crowded. Yay for them, not so great for me. Pros- lots of parking. Great places to eat close by read more

Meh! Everything in here was ugly to me except some shoes. I ended getting some tights for my outfit tomorrow and some hair ties. They did have some cute robes and jammies, but all the other clothes were definitely not my style. I prefer the one in Woodland Hills much better. Customer service was good no complaints there. Store is just a bunch of crap no one really wants. read more

The savings and quality of merchandise you will receive at this location is on point. Located in the up and coming mini mall structure where you will have an AMC and a fifty fifty, this is a great location to get your shopping done and grab a bite and a movie afterwards. You will find some awesome deals from clothes to shoes and even other side items. The staff is great and serves with a smile, while parking is a non issue as there is plenty of space in their lot. read more

Came to do a return wanted to get cash back since I paid with my debit card so that I'm not swiping my card again if I do end up finding the top I wanted to exchange the worker with the red pink hair and manager with bangs / glasses made such a big deal about" ohhhhh no we don't give cash back " doesn't matter the type of payment. The worker the proceeded to tell me was my word not good enough for you , the manager had to tell you the same thing i just told you. Extremely rude. read more

This is a very small Nordstom Rack...with that being said it's still well stocked. The staff during my last trip was amazing. They were packed busy with their reopening sale after the pandemic. I couldn't find my card and was having other issues as well. Seth the cashier was super helpful and patient . He had to call the manager Raquel for assistance... she was delightful as well. Both are assests to the company. The lines were long but the savings was well worth the trip. read more

Once in a while I like to check out Nordstrom Rack and see if I can score any deals on brand names. I've been to this a couple of times and it's decent. Good selections of stuff from clothes to shoes to home goods. I always love checking out the shoes because it can be hard finding my size (I'm a size 5-6) anywhere else and the prices are pretty great, even more when on clearance! I've scored cute Uggs and multiple Nike shoes. I've also gotten a few tops and dresses. They have great deals on jeans too. You just need to take the time to look around! Also, if the line is long (and it usually is) go and try looking for an associate on the floor and ask them if they can check you out instead. Sometimes they do! It saves so much time! read more

Terrible service, went into buy some shoes and was charged 132 because she said "it wasn't going thru"just because a employee named Elaina or whatever double charged me. Nordstrom please train your employees how to correctly charge a customer only once. I had to call my bank to report fraud and got my money back. Didn't even want to call the store to embarrass her but I should have but please watch what your doing!! read more

This store was supposed to open March 7. It finally opened in May. I was really looking forward to having a rack in my neighborhood. Took my mom for Mother's Day and guess what? They don't sell our size. I am a rack enthusiast and even go to them while on vacation and I've always found my size. I was pretty shocked that they don't have it here. I am plus size and spend a lot at the rack. I guess I will just have to keep driving to Woodland Hills, Burbank and Glendale. Please bring in plus sizes! read more

I like this trendy place granted it doesn't add to Nordstrom's on Wiltshire, but I was pleasantly surprised by all of the little Tochese here but the store could do with more organization I found Bigs in the Small section and. 7 shoe in a 10 section yet it is really nice and you can always go to an AMC movie right next door! read more

Horrible customer service. I went in to return something and there was a lady that was being helped and 2 associates just talking and laughing. So I was waiting and it took a pretty long time because the customer in front of me had a lot to return. Finally, she was done and it was my turn but the sales associate had to print some labels so I had to wait some more, and the 2 associates that were talking call the next customer over to help him? As I am still waiting! Was I invisible? So Rude!! read more

Very clean, organized, and helpful employees. Great makeup selection and shoes galore. Hopefully it will stay like that. read more

Very clean and organized store. I like it much better than the one in Westfield. Returned item, it was so easy to return. I will definitely be coming back here. read more

This was my first time shopping at Nordstrom Rack. I've heard about the hype for quite a while now, but there was never a close Nordstrom Rack near where I'd previously lived. I was super excited to finally try Nordstrom Rack since I now live 5-10 minutes away from the Porter Ranch location. I had expected it to be like an upgraded Marshall's, but it exceeded my expectations. First, I actually thought there was a good selection of clothing for women. I see that other Yelpers have stated that other locations are bigger...but as for my first time shopping here, I was very content with the selections. I was able to find 2 really cute, high-quality jeans at a very nice price. The only thing I would wish for an improvement is to have more active clothes for women (there was, indeed, a very limited amount. Ross/Marshalls have way more activewear selections at a much affordable price.) But overall, I was able to find clothes at a much higher quality compared to Ross/Marshalls (probably didn't need to explain). Anyhow, my *main* reason for giving this location a 5 star rating is because of its customer's service! I don't know if all Nordstrom Rack stores have a lot of employees, but this location certainly did. You can almost find an employee to help you in almost every corner of the store. Also, all of the employees that I spoke to were really, really friendly and accommodating. I also love how I get to have a lot of autonomy when I enter in and out of the fitting rooms, and the workers don't have to count every single piece of clothing. I certainly didn't feel "judged" at all when entering the fitting room 5+ times (oops!) I just really want to give the managers/staff here some credit because I know it can be difficult to always have a smile on your face and make customers feel welcome. Also, I see that some reviewers stated that this location was a bit messy/unorganized, but I did not get that vibe at all. Maybe I've been shopping at Marshalls too often? I don't know. I'll definitely be back...once I save some more money :) read more

Great customer service! I had a urgent item that I needed to pick up and Elena helped me track down and find my package. She went as far as searching the incoming package to get my item to me, very appreciative for her help. read more

A huge thank you to Raquel and Victoria that helped me resolved a lost gift card for a family member. Since I lived out of state, I had to go to a different Nordstrom Rack that unfortunately didn't want to take the time to help. On the contrary, management at this location went above and beyond despite our interaction being via phone. They were able to provide a better experience than my local Nordstrom Rack lol. Thank you so much ladies! read more

Thanks to Kevin for helping us the 2nd time with our purchase. Amazing customer service, helpful, positive attitude. Met him the first time 9/27/2020 and again today 10/11/2020. Goes above and beyond our expectations. Thank you for all your help, Kevin! You are amazing! read more

Lines are long and the staff operate very slowly. Seemingly short staffed so be prepared to wait in line for 45minutes min.

I had an amazing experience with an employee at this location. I was in a rush and decided against a purchase. However, as soon as I arrived home I regretted not making the purchase. The issue was that the store was one an hour away from me, so I couldn't just drive back there. The next morning I called to see what we're my options in purchasing the item. Unfortunately I was informed that there was no way to find the item without me physically going in. I really wanted the item so being insistent, I asked to speak with a manager. More for my piece of mind as I had accepted there was nothing they could do. They connected me with Savanna. She was amazing! She was a breath of fresh air- pleasant, efficient and very helpful. She went above and beyond to assist me. I have come to expect great service Nordstrom, but the service I received was beyond my expectations! Savanna was a delight and really reinforced my belief that Nordstrom AND Nordstrom Rack are unmatched when it comes to customer service. read more

They sell used sport pants with hole, what a deal! read more

Nordstrom Rack - Department Stores Near Me - Porter Ranch, California

If I could give 0 stars I would. I ordered two pairs of shoes that should have been ready for pick up the next day and two days later and still not ready for pick up. I asked to cancel the order and two reps at Nordstrom told me that I could only cancel if the shoes are ready for pick up..what a joke. Nordstrom customer service is probably one of the worse I've ever experienced read more

RIDICULOUSLY long wait time in their line! I have been in line for over an hour and am only half way to the front! Wi fi is not working, people wearing masks incorrectly and not a word from staff. No chairs ( there are some elderly in line). No apology or explanation for the wait. Nothing! Poor management!!! Again, RIDICULOUS!! read more

Thank you to Iris at customer service desk for going above and beyong. She is very professional and very kind.

It said close at 6pm and at the last minute they charge their hours to 5pm on the 24th thanks Nordstrom Racks for the update

I was excited to learn a store opened in Porter Ranch and decided to check it out. The sizes here are extremely limited. I felt confused by this. This is the only Nordstrom Rack I've seen that doesn't carry all sizes. They need to incorporate plus size. I literally only saw 1 tiny rack of clothes, which made it difficult to shop for a family member. read more

Let me start by being kind nice building when you get inside the store doesn't look like they're bringing anything from the actual Nordstrom Rack they used to bring clearance from Nordstrom it actually looks like a bunch of junk I think all Nordstrom's cross the board have stopped actually bringing the quality items from Nordstrom oh well I'm sure I will find other places to shop read more

I decided to stop by since it's close to where I live. My first impression...exterior look better than interior. When I walked in....look messy and unorganized. I'm used to going to the Nordstrom Rack in Glendale which is so much cleaner and better....the products are much higher end. This place isn't much different than Ross or Marshall's. TJ Maxx in Granada is better all around. read more

This location is OK. The only thing I would say is that compared to other Nordstrom racks, this one is smaller, with less selections because of it. However, Nordstrom Rack has always been known to have great customer service. For this reason I give it 4 stars. read more

I called in advance and asked if the store carried free people just to come into the store and be told to shop online. I don't live locally and wasted $ 24 on an Uber ride to come home with nothing. read more

This store is smaller than the one in Woodland Hills but they have a nice selection of purses and women clothing. Also, a huge selection of shoes. I bought myself a Michael Kors backpack here for $114 and normally retails for over $300. They also have Z by Zella and Zella brand workout clothes. I bought some cute work tops too for $15. read more

I would always go to Nordstrom Rack in Woodland Hills, and I could never find anything i liked. That being said- I wanted everything at this store. They had better Quality stuff, higher end perfume. The shoe section is so organized. Hope it stays this nice. read more

Awsome store in a great location! So happy they made a Nordstrom Rack in Porter Ranch.

Very organized Nordstrom Rack! I found what I needed. I can't wait to buy a nice coat for winter.

Love it. But it is quite small so selection is limited. If you find something you like, but not in your size, I suggest scanning the tags using the app and just order it. Just know that you need to order $100 to get free shipping. read more

Love the greeter by the door, but poor thing, it was so hot out that day. He needs to be indoors. Was there to scope out some wedges, but instead left with 10 pieces of clothing. Thank goodness for the points program! It's the Rack - a new one that just opened in May. Visit was simple and quick. I've only known to Rack locations I didn't like - Long Beach and Chino Hills, both so disorganized and things just all over the place. I'm sure it has to do with the customers, but just a quick touch up now and then, would keep it from looking like the store exploded. read more

Good customer service, the personnel a this location know the merchandise well and they also treat customers very well. I was welcomed into the store and was asked several times as I was walking through the store if I needed help or if I was finding everything ok. I don't like the lay out of the store, the merchandise is very strange, I walked through and found NOTHING I liked, which is unusual because I seriously have a retail problem & shop all the time. Nonetheless, I thought the personnel were friendly, customer service oriented and extremely willing to help all customers. The outside of the store is very nice and there is ample parking. read more