Went here on 4/5/24 to pick up an online order. I got there prematurely before the store got…read morenotified. Thank you Nicole for your help pulling my order and getting me out the store quick nonetheless.

Abundant location with a huge space at the Harbor Center in Parole. Lots of selections and the…read moremusic was rocking. My parents went here (87 years old) and they had a great experience because an associate approached them and asked if they needed help. They bought new shoes too. Thank you for taking cake for them.

Quite possibly my favorite Sperry store! The location is a fun spot in general, with all the shops…read moreand food around it. They have a great selection, and their staff is really helpful. Isaac assisted me, and he was incredibly helpful--one of the most knowledgeable Sperry salespeople I've ever met! Would recommend!

Great, friendly and knowledgeable staff, store always clean and fully stocked... sad to see them…read moreclose :(..... :(

Walked into Helly Hansen with no expectations and no idea what I needed for my hiking trip…read more Thankfully a worker named Cathy helped me through the whole process. She was very knowledgeable and made sure I had everything I needed for a rainy season in Canada. She even recommended a few hiking spots!! Would recommend anyone who shops there to ask for Cathy.

Sat sept 21,24 10:45 Am. would give negative stars if…read morepossible. service rep openly insulted customer with ageist micro aggression stating, " a LOT of old ladies pick the white jacket." The customers' face which previously was delighted by the white jacket (and how CUTE she looked in it,) simply crumbled. She and her entire family fled the store, losing a sale. My husband and I left without purchasing 2 pair of boots and a pair of pants on principle because we are "old" But guess what? Old People Can afford to ski and sail. So educate your sales people not to insult customers.

Kevin was super helpful! We walked in a a gentleman sitting in a chair, said what can we help you…read morewith. I let him know we were there to get some new running shoes for my daughter. We showed him the ones we wanted and he sent Kevin to the back to grab them. This place is definitely equipped for very serious runners. However, they had a wide selection of what I would consider quality running shoes. My daughter does track and cross country. Her coach recommended this place. This store is small but has everything you need to get out there and pound some pavement. I also like how this place has a treadmill set up so you can really test out the shoes before you buy them. For my daughter and I Kevin really made this shoe buying experience five stars. He was super helpful and offered excellent customer service. We will definitely be back!!

I stopped in to pick up my race packet and the whole thing was very organized and efficient. I was…read moreliterally in and out since they had 2 stations and knew what they were doing. A line of people came in after me, and they also walked out pretty quickly. The staff was nice and friendly and the whole experience was pleasant.

Came for running shoes to start my journey, got the whole fitting done and was able to pick out a…read moregood pair of shoes. They were extremely friendly and patient while we picked out shoes and socks to go with them.

This was a BEYOND awful experience. The guy who sold me the shoes knew I work at the hospital, told…read moreme I could wear the shoes to work & try them out & if I didn't like them I could return them. That was the ONLY reason I bought the 2nd pair of shoes. So I wear them for ONE shift at the hospital, they weren't comfortable. In fact, my feet hurt after that. So I drive an HOUR AND A HALF back to Annapolis to return them, only for 2 teeny boppers tell me that they can only be returned for store credit. I explained that I don't want store credit, that I only wore them for ONE shift on LINOLEUM floors. One of the teeny boppers said there was "evidence of wear" & they couldn't give me my money back. Evidence of wear after ONE shift wearing them?! Yeah I highly doubt that wear was from ME. I argue it, asking why they can give me store credit & not my money back. So I call the owner, as instructed by the teeny boppers. NO ANSWER. Left a voicemail. Explained that I live more than 1.5 hours from the store. I got NO RESPONSE. Like EVER. That is the LAST time I go there for shoes. I was told by the teeny boppers that I could take the shoes back home with me, or get store credit. So I'm 1.5 hours away from home, and have accomplished nothing. NO help from the owner. What a waste of time & money! I will NEVER go back to that store. Highly DO NOT recommend buying anything from here!! Let me addend this...if you go to this store, the employees will tell you it's not a problem to return your shoes even if they're worn in a hospital for the 30 day trial period (looking at you Sean). However, they also NEVER mention or point out their return policy (maybe on purpose so they can get the sale?). "The return policy was printed on your receipt" is the response I got when I tried to return them. Well guess what owners? I NEVER would have even bought them had I known what I know now. I bought them because YOUR EMPLOYEE told me they are returnable within 30 days & that I could wear them at work (he knew I worked at a hospital because I specifically mentioned that while trying on multiple different shoes). So if your own employee is misrepresenting or doesn't fully understand your return policy, then I'm expected to?

Went in today looking for some relief as my orthotics had ran down after months of use and Dakota…read morecouldn't of been a greater help. not only did he help find a new option for me that i liked but even the simple connections and similarities we shared allowed me to make my decision easier. Customer service was through the roof and it couldn't have been better. I could not have found a better person to help me figure out my insoles. I'd give a higher rating if i could as well!

Dakota was super helpful and informative for my first time buying Red Wings. Got me fitted up with…read morea nice pair of boots!

A lot to choose from. The racks are packed so you should put your hair up in a pony tail and roll…read moreyour sleeves up! The hunt, the find is good. The prices... meh. But if you're patient there are items to find upstairs. Look closely though, some are stained, pilly and in bad condition. Overall 4 stars. It's consistently fun.

Will absolutely not be coming back. Bought a dress for my daughter and they had tied up part of the…read moreback to hide a huge hole in the back - the entire back of the skirt was ripped. No one said anything. It's not that nice of a shop compared to others in the area, but this really pissed me off. The dress is unwearable and they still sold it.

I saw the signs for this place and thought to give it a try for a couple of pair of inexpensive…read moreshoes. Shoes need full soles - they put on a heel and even that was poor work. Work expensive for what he did. If you see the sign, keep driving!

I called to inquire about luggage repair. The owner confirmed the provide the service so I went to…read moretake my damaged large hardshell suitcase with missing wheel + base . She called me 2 weeks later to inform unable to locate piece. I went to pickup my luggage. Better luck next time.

Have used them for years. Best cobbler in town. They have fixed high end leather purses, shoes -…read moreresole and just this week they added an 1 1/2 inches to a new athletic shoe. The senior cobbler has retired and the new fellow also does an excellent job! Thank you.