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    No Bugs

    4.7 (129 reviews)
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    Services - No Bugs

    Pest preventative services

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    5 years ago

    No bugs team is on point. We had an ant problem and with one visit taken care of. We are extremely happy with No Bugs!!!

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    5 years ago

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    5 years ago

    No Bugs has been amazing and accommodating and def got rid of my mice issue. I am very happy with their service

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    5 years ago

    Very happy with No Bugs service, kills the bugs and the spray smells good. Win - Win!

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    5 years ago

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    5 years ago

    Matthew is very professional and knowledgeable. He answers all questions. He is very thorough.

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    Page 2 of 4

    Ask the Community - No Bugs

    Review Highlights - No Bugs

    “Matthew explained the product and process to us and it was evident that we had called the right place.”

    Mentioned in 19 reviews

    Read more highlights

    Rodent Control - Logo

    Rodent Control

    (432 reviews)

    Mid-Wilshire

    We had been hearing sounds coming from the attic for a couple of days, and my landlord sent Sam…read moreover for an inspection, great profissional, located possible entries around the house, easy explanation about the process, a day later his team showed up and spent the day sealing everything, setting up the traps, Sam was great answering our texts during the process and checking out on us too. Would totally recommend Rodent Control for anyone that is having pest problems! Celia Snowdon Hermosa Beach

    I was incredibly stressed after I started noticing a foul odor coming from the walls in my closet…read moreand hearing scratching noises up in my attic. I knew something wasn't right, and I needed help as soon as possible. From my very first call, this company went above and beyond to accommodate my urgent situation, and I am so grateful for their kindness and professionalism. Our field representative, Nicolas, was absolutely outstanding. From the moment he arrived, he was incredibly friendly, patient, and thorough. He completed a detailed inspection and took the time to explain exactly how mice can get into a home, pointing out areas of concern and answering every question I had. He then walked me through their entire plan for sealing entry points and preventing the rodents from returning, making sure I understood every step of the process. What really stood out was how understanding they were about my budget. They presented the recommended service but also worked with me to find options that fit within my budget without making me feel pressured. That level of honesty, flexibility, and compassion is hard to find these days. By the end of the visit, Nic didn't feel like just another technician--he felt like a trusted family friend. His knowledge, professionalism, and genuine care turned what was an incredibly stressful experience into one where I felt informed, supported, and confident that my home was in good hands. I wholeheartedly recommend this company to anyone dealing with a rodent issue. If you're lucky enough to have Nicolas as your representative, you'll be in excellent hands. Thank you for treating us like people instead of just another customer. It truly made all the difference :)

    Primate Pest Elimination

    Primate Pest Elimination

    (522 reviews)

    Helped my ant infestation!! I don't know what product he used but took care of the ants! I saw ants…read moreliterally everyday and wasn't even a trail sometimes just scattered. I used Terro but they just keep coming back! Great company and also really good at communication! Will definitely use again!

    I'm incredibly disappointed to even be writing this review after being a loyal customer of Primate…read morePest Elimination for nine years. For years, they were extraordinarily reliable, and I was genuinely happy with their service. Unfortunately, their service has gone completely downhill. Recently, we've had bugs returning the same day they treat our home. I've brought this to their attention THREE separate times, yet the problem continues. On top of our regular service, I'm paying extra for mosquito stations that are clearly not working either. We are moving in two weeks but keeping this house, so I explained that I wanted to continue using them at the property, but if they couldn't get the pest problem under control, I would unfortunately have to cancel. After NINE YEARS of being a customer, I expected them to care about resolving the problem and keeping my business. Instead, the owner's response was unbelievably rude and dismissive. Rather than trying to understand why a longtime customer was suddenly unhappy or figuring out how to fix the problem, he essentially wanted to cancel my service. I was honestly shocked by the way I was treated after nearly a decade of loyalty. What makes this even more frustrating is that I have recommended Primate Pest Elimination to several friends over the years. A couple of those friends told me they thought the service was terrible, and at the time I genuinely didn't understand why because my experience had always been so positive. Unfortunately, now I understand. This used to be a wonderful company with wonderful service. Something has clearly changed. When a company would rather lose a nine-year customer than listen to legitimate concerns about a service that is no longer working, that says everything. After nine years, multiple referrals, and a lot of loyalty, I never expected to be treated this way. Extremely disappointing, and I can no longer recommend them.

    Rodent Masters

    Rodent Masters

    (169 reviews)

    Van Nuys

    I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

    ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

    No Bugs - pest_control - Updated October 2026

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