I reached out about a concern I had with my home. Super fast response! I will definitely call primate if I were to have any issues regarding pest control in my home. read more

Very responsive, straightforward with pricing, and efficient. I got a referral to them from a friend and Matt responded very quickly. No problems, quick and easy first-time spray. Even though I said I didn't want a regularly occurring follow-up service right now, they said they'd honor their quoted deal for the next year, read more

Needed a service quick, a lot of spiders and webs. Technician great explained everything . Thanks for the help

Fantastic service. I found Primate Pest through a neighbor referral. Matt was quick to respond for a quote and the pricing is extremely competitive. His crew is attentive, cordial, and even wore boot covers inside. I would absolutely recommend them to anyone in the need of pest control. read more

Another great experience with Primate! A+ They resolved our flea and insect issues in one shot and we received the best possible service from Matt and Rose! Could not ask for better service or results... Pricing is also very reasonable. Blessed to have this business in our community! read more

I have been using Primate Pest for about a year now and I am very satisfied with how they treat clients. The owners are friendly whenever I call with a pest issue. Very reasonable pricing would recommend in the constant fight against bugs in the Santa Clarita Valley. read more

Still have such a huge ant problem. I had to call them back to exterminate 3 times because the ant problem kept somehow getting worse and worse. Every time they came, it caused more ants and I'm not sure even how that's possible. 2 months later, and we've still got a major ant problem and it's the worst it's been. Sadly giving one star because I don't know how this could happen and how I can still be dealing with this issue but times ten now read more

Excellent service. Had ant problems in the house and Matt was able to resolve it with just one spray. His team makes sure to around the house to find colonies and destroy them. Always on schedule time . We have been using them since 2020 on bi monthly plan. Highly recommend them read more

Reliable , small company , direct contact . Always good about closing gates and keeping my dog safe .

Rose and Matt are professional and reasonable. I love that there are no contracts you have to be bound to. Seth does my monthly service and he's very sweet and respectful. I highly recommend this local business! read more

Just had another great visit by Primate. Roman helped us, was on time, and did a thorough job. Checked and refilled as necessary all bait stations (regardless of how hard they were to access). Took a lot of time to remove cobwebs before doing our bug spray indoors and out. Friendly and willing to work with our requests. Side note: This is the second time Roman has helped us. The first time was 2-3 years ago, when he was training under Luis (who is also wonderful). I think it's a great sign when people stay with their company. It usually means the company is doing things well, and also treating their employees well. read more

Nobody wants to need this service, but you cannot go wrong using this team. 1. They reply very quickly and work you in to the schedule quickly as well. 2. They will work over text message, which is a huge convenience for me as I can't always be on the phone. 3. They are kind to my dogs :) 4. They take their shoes off when they come inside. I never ask them to do that but it's very thoughtful. 5. They are locally owned and operated 6. They are very nice guys and do excellent work. I'm very grateful to have Primate as an option. read more

Matt and his team at Primate pest are amazing! So amazing that I can text them anytime whenever I find a creepy bug, rodent or any other unwanted guest on my property. We have used Primate Pest for years and couldn't be happier. They have helped us maintain a beautiful property nearly free of any issues. When we have had a rodent problem in our yard, they took it personal and got rid of those little monsters. For the price you pay, you get an incredible value, commitment to service, and a friendly, local neighborly pest control business that makes life in SCV so much easier. If you are reading this now, call Matt and get started. read more

They always have the best service and response time. The technicians take the time to answer questions and give the customer the best experience. Seth was my tech today and he was exceptional and attentive. Recommend 1000 times over. read more

Rapid response when asked for a quote and very nice. We had them here during the summer when we had ants and saw no more after they left. Recommend! read more

Matt is awesome. Reliable, friendly service. Super responsive. Always makes it easy to schedule an appointment. Highly recommend! read more

Primate Pest Elimination - Pest Control Near Me - Valencia, California

Matt is such an amazing person. I reached out due to rodent issues but he let me know that he has his project at his maximum capacity. I really appreciated this because it really shows that he takes care of the current clientele he has and doesn't take on more than he can handle, allowing him enough time and effort to give each customer an excellent service. Some greedy companies will take any and all customers and give mediocre to low services because they're overbooked. Meanwhile, he still offered to answer the questions I had over via message and was very patient and thorough with his advices for me. It is unfortunate that I couldn't use their services this time, but I'd DEFINITELY call Primate Pest if anything happens in the future. 100% would recommend for others. read more

Glad I called these guys. Matt & the crew are very friendly and helpful. Someone came out in a timely manner, thank God. Very good prices as well! read more

I've had Matt & his trustworthy team service multiple homes in Los Angeles for all kinds of pests or rodents. Quality is always more important than pricing, but somehow Primate Pest Control is the best in both?! Time is always the biggest test, and their services are top notch. The problem stays gone. Their quotes depend on how much work nerds to be done rather than just your square footage or bedrooms which makes all the sense in the world regardless of sizing. We have their team service our large luxury single family homes. Tenants, clients, and everyone stay happy for another job well done! Matt is so efficient & proper at communication. I couldn't be happier to find such a professional and outstanding company! read more

So friendly, on time and a real family owned business! Great service, will use them again.

I use this business several times in the past. They were always very responsive to me and their treatments worked very well. Would recommend the service to anyone read more

Excellent service, as always. Matt was great because he was thorough, efficient, timely, and informative about prevention. He took time explaining everything he intended to do, and he summarized afterwards. The price was competitive, and we prefer to support local businesses instead of the major ones. We confidently recommend Primate. read more

Primate Pest Control is the best. They are always so helpful and reliable. The extra care and detail is unmatched. I am very detail-oriented and I'm so grateful to have found Primate. I highly recommend them. Thank you Matt! read more

Great company, easy to get a hold of, i do everything on the go through text message with them. They are extremely flexible, affordable. Whats there to say. Hire them read more

I don't do many reviews as you can see, and no one asked me to make a review, but I need to do one for these guys. Absolutely the best. Don't fall for the others who give you the song and dance and then charge for poor work. These guys are the real deal - professional, knowledgeable - and do the job right and do it the first time. A well known company we had used billed me more and sometimes unbelievably never came (but sure took my money every month). The guys at Primate have always been here when promised, are professional, courteous, know what they are talking about, put up with our high-energy dog - and came the next day outside our regular service date when we had an issue. My advice: don't go anywhere else. read more

By far the best, responsive, dependable, easiest, no hassle, no drama, no issues, never-have-to-think-about-it customer service for a pest control company I have ever used! Highly recommended! read more

We have been hiring Primate Pest Elimination for years now. We love their service and level of professionalism. I always recommend them to friends and family. They have really good pricing and are very thorough with their job. Every time I have reached out, they have been able to have someone out to our property within the week. We have been having an issue with spiders lately and Matt was out within a few days to take care of the problem. Highly recommend them! read more

We had been using the same pest control for over 15 years when they closed up shop. I checked with many local providers. This was 1 of the few who responded and replied to my several questions. We have a red mites issue and they came out 2xs in a row to help. Never any up selling Service tech has been kind on all 3 visits. read more

Matt and his team are awesome. Very communicative and thorough work. Came out to help with a huge spider on our second story eave without additional charge. The team is timely and professional. He also helped us deal with both a bee issue and a rattlesnake issue via referrals and both referrals were rock solid. Overall I highly recommend. read more

This is the place! I called several places to get an estimate on a rodent problem. Primate was overbooked the first time I call them. I got a few estimates, $800 to $10,000! I called Primate back out of frustration, and just by talking to Matt over the phone, I could tell they were a legit service. No salesmanship, just honesty. They came out and fixed the problem for $600 (it required construction as well as traps). Very happy! read more

Absolutely the best pest control we've ever gotten. On time, professional, safe and effective. The next day we saw all the bugs dead on the floor outside and haven't seen any bugs two weeks after so far. read more

I called Matt, owner, and had a wonderful conversation with him! He immediately understood what I was looking for and provided an excellent plan. In addition, he managed to fit me in and put me on a reoccurring plan of bi-monthly - which I decided to go with instead of the Quarterly without any persuasion or pushing for them. Luis the Technician showed up to our house punctual on time, he was so knowledgeable, very thorough and super respectful of our property and family in the home and the COVID situation - I truly enjoyed him coming to our home and taking care of our property. While I don't have any feedback yet on the pest-control situation, we never had major problems and we like to do this preventatively. No question in my mind this teams knows exactly what they are doing. Thank you so much for being amazing business owners, I highly recommend Primate Pest Elimination to anyone that is looking to get exemplary service! read more

Read the review online and had a fast response from Matt regarding quotes. Made an appointment to get rid these ants crawling all over my parents house and the person showed up on time. They provided suggestion and sprayed the exterior of the house and along the parameter. Will definitely use Primate Pest Elimination in the near future. read more

Talking about extra excellent service ! Luis Infazon was the technician that came to my house . I was bitten horrible by mosquitos or something else but since PRIMATE came not more bites ! What a relief ! Thank you sooo much ! read more

Ive been using Primate Pest Elimination for 3yrs now, and i've never been disappointed. Luis the Field Technician was on time, efficient, and most all friendly. Keep up the great work! read more

Primate Pest Elimination - Pest Control Near Me - Valencia, California

I've worked with these amazing individuals since 2016! They're always incredibly knowledgeable, friendly, responsive and very professional. My favorite technician is Luis who always goes over and beyond! You can rest assured knowing all Covid guidelines are followed by their team. In some ways, even before Covid, I think they were already Covid ready given how they always wore gloves, shoe covers in your home, and masks when necessary. I subscribed to their quarterly spraying program which is well worth the $. I appreciate receiving the reminders from Matt (the owner) when it's time to schedule the next spraying. The technicians will accept a credit card which simplifies the process for me. The spray they use never leaves a residue or stain, doesn't seem to have an odor and doesn't bother plants & animals. Yet, the spray is super effective! I have no complaints at all. I feel pest elimination companies get a bad wrap when a pest problem isn't solved overnight...it takes time! Overall, I continue to be very happy with them and appreciate all of the great work they do! Shout out to my bro, Luis!! Appreciate all you do!! read more

My neighbor recommended this service to me. I was very intrigued due to the organic materials used to treat homes. I moved into a new home construction in September 2017 and we were plagued with silverfish and earwigs. I was disappointed that my first appointment was not kept. I left home from work in a rush home from work only to be stood up. I left several messages and was finally able to contact the owner. He was very apologetic and acknowledged that he made an error by not recording the appointment. When I was finally able to get a technician over to spray my home I was pleased to see the bugs die instantly. Plus, the spray is not toxic to my young children. The numbers of bugs significantly reduced. I called them back for a complimentary 30 day spot spray because I still noticed some earwigs in my upstairs area. They were quick to come back out. It's been 6 months and no bugs! I will be using this service in the future. read more

Primate Pest Elimination - Luis came over and sprayed the interior and exterior of my new home. He has excellent customer service. - Pest Control Near Me - Valencia, California

Very responsive! Matt, Alex, and Luis were all great!! Big improvement to my unit from the first time they came out to their last treatment, but because the building itself has a roast infestation, this is something out of our control (both me and Primate Pest) so I still see the buggers come in my unit and most likely form the vents. Anyway, communication was great and they have been very attentive with everything. I highly recommend these guys! I will certainly call them back again for sure if my place ends up getting out of hand again. read more

Luis came to my home for the quarterly service. He was friendly and detail-oriented. See you next time Luis!

Had tons of crickets at my home and contacted this company with questions and concerns. Matt, the manager was so helpful, answering all my questions and arranging a convenient appointment time. Luis came out the day of service and he did an amazing job. He was professional and courteous and went above and beyond get the job done. Thanks to both of these guys! I will be using this company in the future. read more